![Samsung iPOLiS SNP-3120 User Manual Download Page 148](http://html.mh-extra.com/html/samsung/ipolis-snp-3120/ipolis-snp-3120_user-manual_353826148.webp)
appendix
148_
appendix
PROBLEM
SOLUTION
<Video analytics> of <Event
setup> is set to <Enable>, but
no notification e-mail reaches me
even when an analysis event had
occurred.
y
Verify the settings in the following sequence:
A. Check <Data & Time> settings.
B. The <Video analytics> should be set to <Enable>.
C. Check if the <E-mail> option of <Event action setup> menu is
checked to use.
Can I define event rules even
when I don’t use <Video
analytics>?
y
Yes, it can be. You can set rules for events despite of the intelligent
video analysis setting.
No signal is found at the Alarm
Output port even when an
intelligent video analysis event is
generated.
y
Check alarm output port settings.
Cannot record into the SD memory
card.
y
Check if the memory card is defective.
y
Check if the write protection tab of the memory card is set to “LOCK”.
SD memory card is inserted but
the camera does not operate
properly.
y
Check if the memory card is inserted in the proper direction. Operation
of memory card that is formatted by other devices is not guaranteed with
this camera unit
y
Format the memory card again in <Setup>
<Event>
<Record>
menu.
Cannot format the SD memory
card.
y
Check if the write protection tab of the memory card is set to “LOCK”.