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CALLER ID SPECIAL FEATURES

INVESTIGATE

Investigate allows selected stations with a special class of service
to investigate any call in progress. If CID information is available
for an incoming call, you will know to whom this station user is
speaking. For outgoing calls, you can see the number that was
dialed. After investigating, you may barge-in on the conversation,
disconnect the call or hang up your phone to end the investiga-
tion.

• At 

your

keyset, press the 

INVESTIGATE

key.

• Enter your station passcode. (Default passcodes cannot

be used.)

• Enter the station number to be investigated.
• You can now press 

BARGE

to barge-in on the conversa-

tion.

OR

You can press 

NND

to view more information about the

call.

OR

You can press 

DROP

to disconnect the call.

NOTE: If the call is an outgoing call, the 

NND

key will not appear.

WARNING

This feature may violate state or federal laws concerning
the right to privacy. Samsung Telecommunications Amer-
ica is in no way responsible for the possible misuse of
this feature.

NOTE:

This information is NOT repeated in this user guide.

TEAR

HERE

iDCS_16sys_adm.qxd  12/14/2004  4:27 PM  Page 13

SYSTEM ADMINISTRATOR

PROGRAMMING

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Summary of Contents for iDCS 16

Page 1: ...ng may warrant Samsung Telecommunications America disclaims all liabilities for damages arising from the erroneous interpretation or use of information presented in this guide TABLE OF CONTENTS ABOUT THIS BOOK 1 SPECIAL FEATURES Night Service Operation 2 Automatic Night Service 2 Manual Night Service 2 Calling The System Operator 2 Operator Recalls 2 Executive Barge in 3 Walking Class of Service 3...

Page 2: ...ystem Speed Dial Numbers 17 18 Program System Speed Dial Names 19 Program Personal Speed Dial Numbers for Other Stations 20 21 Program Personal Speed Dial Names for Other Stations 22 23 Create Programmed Station Messages 24 Set Alarm Appointment Reminder with Message 25 26 Managing Key Assignments 27 28 Programming Account Codes 29 Set Individual Forward No Answer Timers 30 Adding Names to the Tra...

Page 3: ...ss of service dialing restrictions You can put the sys tem in or out of Night Service at any time Automatic Night Service has an on time and off time for each day If no automatic timer is set you must turn Night Service on and off manually AUTOMATIC NIGHT SERVICE Automatic Night Service is turned on or off according to the programmed on and off times These programmed times use the system clock as ...

Page 4: ...er Dial your station passcode and receive internal dial tone 3 4 Dial an access code and then the telephone number OR use the desired feature as usual Hang up The station will be returned to its restricted status NOTE The default station passcode 1234 cannot be used IN OUT OF GROUP Any station assigned to a station group can remove itself from that group and then reenter the group at a later time ...

Page 5: ...t passcode is entered The DISA alarm will ring for a programmable time before canceling the ring ing however the DISA alarm display will remain until the alarm is cleared To clear the DISA alarm follow the following procedure 5 Lift the handset and dial 58 Enter the DISA alarm passcode see your service company Replace the handset WARNING As it is impossible to prevent unauthorized access to your t...

Page 6: ...n reviewing this list you are provided options to CLEAR the entry or DIAL the number You can use the NND key to toggle between the CID name CID number and the date and time the call came in To view the list of abandoned incoming calls for which CID information has been received Dial 64 and dial the system administrator passcode Scroll through the entries using the Volume keys NUMBER TO NAME TRANSL...

Page 7: ... press the INVESTIGATE key Enter your station passcode Default passcodes cannot be used Enter the station number to be investigated You can now press BARGE to barge in on the conversa tion OR You can press NND to view more information about the call OR You can press DROP to disconnect the call NOTE If the call is an outgoing call the NND key will not appear WARNING This feature may violate state o...

Page 8: ...matic Operating Mode will not work correctly and SMDR records will be of no value when the date and time are not correct The display format is the following W Day of the week Enter 0 for Sunday and 6 for Saturday MM Month Enter 01 for January and 12 for December DD Day of the month Enter a number in the range of 01 31 YY Year Enter the last two digits of the year HH Hours Use the 24 hour clock and...

Page 9: ...DE 1234 4 Press the right soft key to return to step 2 OR press Transfer to store and exit programming OR press Speaker to store and advance to the next program DEFAULT DATA ALL STATION PASSCODES 1234 13 PROGRAM STATION NAMES This program is used to assign a character name or identification for each extension You may assign a name of 11 characters long PROGRAM KEYS UP DOWN Used to scroll and move ...

Page 10: ...IAL 6 M N O 6 DIAL 7 P Q R S 7 DIAL 8 T U V 4 8 DIAL 9 W X Y Z 9 DIAL 4 4 The key can be used for the following special characters space _ and 14 15 PROGRAM TRUNK NAMES This program is used to assign a character name or identification for each C O line You may assign a name of 11 characters long PROGRAM KEYS UP DOWN Used to scroll and move cursor KEYPAD Used to enter characters Hold Press to clear...

Page 11: ...of ten The maximum amount is 300 numbers if no more than 200 station speed dial numbers are assigned See your service company to increase or decrease the system list The speed dial codes are 500 799 Each speed dial number consists of a line access code and the telephone number to be dialed The access code can be any line group individual line station group or individual extension The speed dial nu...

Page 12: ...ntification for each system speed dial location This name enables you to locate the speed dial number when you are using the directory dial feature You may assign a name 11 characters long PROGRAM KEYS UP DOWN Used to scroll through speed dial bins KEYPAD Used to enter selections SOFT KEYS Move cursor left and right Speaker Used to store data and advance to next program Hold Used to clear previous...

Page 13: ...er Hold Press to clear entry A Does not have a function B Inserts a FLASH C Inserts a PAUSE D Changes the dialing type from pulse to tone E Hides and displays digits F Enters the speed dial name 21 Open customer programming and follow the instructions below ACTION DISPLAY 1 Press Transfer and then dial 105 201 SPEED DIAL Display shows 00 2 Dial the station number e g 205 OR 205 SPEED DIAL press UP...

Page 14: ...TRSF and then dial 106 201 SPEED NAME Display shows 00 2 Dial the station number e g 205 OR 205 SPEED NAME press UP or DOWN to select the station 00 and press the right soft key to move the cursor 3 If the selected station has no speed dial 205 SPEED DIAL bins this display will be shown and a new NO SPEED BLOCK station may be selected 4 Dial the speed dial location e g 05 OR 205 SPEED NAME use UP ...

Page 15: ... to store and exit programming OR press Speaker to store and advance to the next program 25 SET ALARM APPOINTMENT REMINDER WITH MESSAGE Keyset users can set their own alarms but standard telephone users cannot The system administrator can set alarm appointment reminders for other sta tions in the system ALARM TYPE 0 NOTSET 1 TODAY 2 DAILY PROGRAM KEYS UP DOWN Select a station Hold Press to clear d...

Page 16: ...that makes an otherwise general key very specific Adding the digit 4 to a PAGE key defines this key for paging zone four Adding 205 to a directed pickup key will define this key as pickup for ex tension 205 only The key must already be assigned by the installing techni cian Use this program to assign extenders to the following keys KEY DESCRIPTION EXTENDER BOSS Boss Secretary 1 4 DP Direct Pickup ...

Page 17: ...o store and exit 205 KEY EXTEND programming OR press Speaker to store 18 DS207 and advance to the next program 29 PROGRAMMING ACCOUNT CODES This program is used to add or change account code entries PROGRAM KEYS KEYPAD Used to enter the account code allowable digits 0 9 UP DOWN Used to select entry number Hold Used to clear data Open customer programming and follow the instructions below ACTION DI...

Page 18: ...trator or technician to associate a CID number received from the Central Office with a name programmed in this translation table If there is no match between a received number and a name in this table no CID name will be displayed The translation table consists of 200 entries with each entry comprised of a 12 digit telephone number and a 16 digit name See Program Station Names Open customer progra...

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