Samsung Galaxy Z Fold 2 5G User Manual Download

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www.samsung.com

USER MANUAL

English. 09/2020. Rev.1.1

SM-F916B

SM-F916B (LTE)

SM-F9160

Summary of Contents for Galaxy Z Fold 2 5G

Page 1: ...www samsung com USER MANUAL English 09 2020 Rev 1 1 SM F916B SM F916B LTE SM F9160 ...

Page 2: ...cord 41 Entering text Apps and features 44 Installing or uninstalling apps 45 Phone 48 Contacts 50 Messages 51 Internet 52 Camera 69 Gallery 73 AR Zone 77 Bixby 79 BixbyVision 80 Bixby Routines 82 Multi window 84 Samsung Daily 85 Samsung Pay 87 Samsung Health 88 Samsung Notes 88 Samsung Members 88 Samsung Galaxy 89 GalaxyWearable 89 Calendar 90 Reminder 91 Voice Recorder 92 My Files 92 Clock 92 Ca...

Page 3: ...ions 109 Wi Fi 111 Bluetooth 112 NFC and payment 113 Data saver 114 Mobile data only apps 114 Mobile Hotspot 115 More connection settings 116 Sounds and vibration 116 Sound quality and effects 117 Separate app sound 117 Notifications 118 Display 119 Motion smoothness 119 Changing the screen mode or adjusting the display colour 120 Screen layout and zoom 120 Wallpaper 121 Themes 121 Lock screen 122...

Page 4: ...ptimisation Split the screen and view more content on the screen Refer to Screen layout and zoom for more information Camera Take high resolution high quality photos or videos You can also take professional level videos in pro video mode Refer to Camera for more information Samsung DeX Experience multitasking on a large screen with the Samsung DeX wireless connection Refer to Samsung DeX for more ...

Page 5: ...ustomise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data servi...

Page 6: ...eive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About phone Status If your device does not have an FCC ID it means that the device has not been authorised for sale in the U S or its territories and may only be brought to the U S for the owner s personal use Th...

Page 7: ...it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use W...

Page 8: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 9: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Page 10: ...ocal Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing companies For more information about available accessories refer to the...

Page 11: ...ight sensor Magnetic sensor Volume key Main screen Inner front camera Speaker Earphone jack Multipurpose jack USBType C Side key Fingerprint recognition sensor SIM card tray Light sensor Microphone Home button soft button Hall sensor Microphone ...

Page 12: ...olded Flash GPS antenna NFC antenna MST antenna Wireless charging coil Main antenna Cover camera Home button soft button Rear camera Cover screen Speaker Hall sensor Proximity Light sensor Microphone Light sensor ...

Page 13: ...use device damage Be careful as the screen coating may peel off resulting in damage to the device when performing repetitive touch actions such as swiping on the screen Use the device in a place without magnetic influence for so that the device will operate normally Your device contains magnets Keep a safe distance between your device and objects that may be affected by magnets such as credit card...

Page 14: ...in features may not work If you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected You may notice a crease at the centre of the Main screen This is a normal characteristic of the device The hall sensor on the Cover screen may or may not be available depending on the model Connectivity problems and battery drain may occur...

Page 15: ... key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the...

Page 16: ...ice the layout of some apps will automatically change For example when using the Camera app the shooting options at the top of the screen will go down for easier control Refer to Using the camera with the device folded Flex mode for more information If the device goes beyond a certain range the device will become either fully unfolded or folded Changing the screen layout is only available in some ...

Page 17: ...se is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible ...

Page 18: ... good Otherwise the device may not charge properly or may overheat Wireless charging coil Precautions for wireless charging Do not place the device on the wireless charger with a credit card or radio frequency identification RFID card such as a transportation card or a key card placed between the back of the device and the device cover Do not place the device on the wireless charger when conductiv...

Page 19: ... scheduled option you can set the fast wireless charging feature to turn off automatically at the preset time When the fast wireless charging feature turns off the charger s fan noise and the indicator light will be reduced Wireless PowerShare You can charge another device with your device s battery You can still charge another device even while charging your device Depending on the type of access...

Page 20: ...vice may be less than the amount shared to it by your device If you charge the other device while charging your device the charging speed may decrease or the device may not charge properly depending on the charger type The charging speed or efficiency may vary depending on the device s condition or the surrounding environment Setting the limit for power sharing You can set the device to stop power...

Page 21: ...ce can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touchscreen may not function If this happens unplug the charger from the device While charging the device and the charger may heat up This is normal and should not affect the device s lifespan or performance If the battery gets hotter than usual ...

Page 22: ...t to the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Place the SIM or USIM card on the tray with the gold coloured contacts facing downwards and gently press the SIM or USIM card into the tray to secure it 4 Insert the tray back into the tray slot Use only a nano SIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any d...

Page 23: ...ngs app and tap Connections SIM card manager SIM cards Activate the SIM card to use and customise the SIM card settings eSIMs Activate the eSIM Preferred SIM card Select to use specific SIM cards for some features such as voice calls when two cards are activated More settings Customise the call or eSIM settings Turning the device on and off Follow all posted warnings and directions from authorised...

Page 24: ...on Some apps and functions will be restricted In emergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more To activate emergency mode press and hold the Side key and theVolume Down key simultaneously and then tap Emergency mode Alternatively open the notification panel and tap Emergency mode To deactivate emergency mode tap Tur...

Page 25: ...you want to sign in using your Google account tap Continue with Google If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Reset password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Signing out of your Samsun...

Page 26: ...lection pop up window appears tap Smart Switch Receive data 3 In the previous device tap Allow If you do not have the app download it from Galaxy Store or Play Store Your device will recognise the previous device and a list of data you can transfer will appear 4 Select an item to bring and tap Transfer Do not disconnect the USB cable from the device when you are transferring files Doing so may cau...

Page 27: ...o your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen...

Page 28: ...unfolding your device To use the device conveniently with one hand use the Cover screen by folding the device To view content on the large screen switch to the Main screen by unfolding the device The window size of some apps may not be adjusted when switching to the Main screen Cover screen Main screen ...

Page 29: ...n Phone Messages Internet Continuing apps on the Cover screen Set your device to switch the apps you are using on the Main screen to the Cover screen when you fold the device Launch the Settings app tap Display Continue apps on cover screen and then tap the switches of the apps you want to continue using on the Cover screen When you fold the device while the app is running the screen of the app wi...

Page 30: ...the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result i...

Page 31: ...ome Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Tap More...

Page 32: ...be available on the Cover screen Switching between Home and Apps screens On the Home screen swipe upwards or downwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tappi...

Page 33: ...rface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and then drag it to the Home screen The widget will be added on the Home screen Home screen settings Configure settings for the Home screen such as the screen l...

Page 34: ...tcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app and ...

Page 35: ...e centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display Edge screen and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings Lock screen Folding the device or pressing the Side key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period ...

Page 36: ...veral times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using the preset screen lock method and then tap the Auto factory reset switch to activate it Indicator icons Indicator icons appear on the status bar at the top of the screen The icons listed in the table below are most common Icon Meaning No signal Signal strength Roami...

Page 37: ...rvice provider or model Notification panel When you receive new notifications indicator icons appear on the status bar To see more information about the icons open the notification panel and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the ...

Page 38: ...ol of music or video playback easily using the Media feature You can also continue playback on another device 1 Open the notification panel and tap Media 2 Tap the icons on the controller to control the playback To continue playback on another device tap and select the device you want Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartTh...

Page 39: ...eive a message while watching a video or playing a game you can view the message and reply to it without switching the screen When you receive a notification with edge lighting while using an app drag the notification downwards This feature is only available to apps that support the Multi window and edge lighting features To view supported apps launch the Settings app tap Display Edge screen Edge ...

Page 40: ...res Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scroll down and more content will be captured Write or draw on the screenshot or cr...

Page 41: ...ed features Screenshots and screen recorder Screen recorder settings Entering text Keyboard layout A keyboard appears automatically when you enter text Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Text entry is not supported in some languages To enter text you mus...

Page 42: ...d functions Enter emoticons Enter kaomojis Cangjie Qwerty keyboard Switch to the qwerty keyboard Pinyin Qwerty keyboard Switch to qwerty pinyin mode Stroke keyboard Switch to stroke mode Tap stroke keys to enter a character Tap when you are unsure about which stroke to enter Pinyin 3 x 4 keyboard Switch to 3x4 pinyin mode To enter a character tap the corresponding key and select characters from th...

Page 43: ... Change the keyboard size Enter stickers Some features may not be available depending on the service provider or model Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previousl...

Page 44: ...apps and then select an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap Settings Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable selected default apps ...

Page 45: ...iew or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Phone Introduction Make or answer voice and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice c...

Page 46: ...numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls by searching for nearby places Launch the Phone app tap Places and then select a category or tap and enter a business name in the search field Or select one from the recommended hot places The busine...

Page 47: ...he calls will be logged in the call log You can also block incoming calls from people that do not show their caller ID Tap the Block unknown hidden numbers switch to activate the feature Options during calls Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Bluetooth Switch to a Bluetooth headset if it i...

Page 48: ... 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account and ...

Page 49: ...tacts list and tap Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a...

Page 50: ...nd the message Enter recipients Enter a message Enter stickers Attach files Recipient Send the message Viewing messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number To reply to the message tap the message input field enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Sorting messages You ...

Page 51: ...or information and bookmark your favourite webpages to access them conveniently 1 Launch the Internet app 2 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages More options Refresh the ...

Page 52: ...videos using various modes and settings Camera etiquette Do not take photos or record videos of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy Taking photos 1 Launch the Camera app You can also launch the app by pressing the Side key twice quickly or draggi...

Page 53: ...y in some modes that require high resolutions Your device s camera features a wide angle lens If the distance between the camera and the subject is close a background blur effect is applied so the subject stands out If the subject gets further away both the subject and the background can be captured clearly Minor distortion may occur in wide angle photos or videos and does not indicate device perf...

Page 54: ...on you can move it anywhere on the screen and take photos more conveniently On the preview screen tap Shooting methods and tap the Floating Shutter button switch to activate it Options for current shooting mode On the preview screen use the following options Activate or deactivate the flash Select the length of the delay before the camera automatically takes a photo Select an aspect ratio for phot...

Page 55: ...e focus on a subject inside the circular frame and blur the image outside the frame In FOOD mode adjust the colour tone Activate or deactivate the motion detection feature when recording super slow mo videos The available options may vary depending on the model or shooting mode Using the camera with the device folded Flex mode You can fold your device and stand it up without using a tripod to use ...

Page 56: ...amera app on the Cover screen Taking selfies using the rear camera You can view the preview on the Cover screen and take self portraits with the rear camera 1 Launch the Camera app on the Cover screen 2 Tap SELFIE 3 Unfold the device and face the rear camera 4 Tap to take a photo or tap to record a video This feature is only available in some shooting modes ...

Page 57: ...to Scene optimiser When the camera recognises the subject the scene optimiser button will change and the optimised colour and effect will be applied If this feature is not activated tap on the preview screen and tap the Scene optimiser switch to activate it Shot suggestions The camera suggests the ideal composition for the photo by recognising the position and angle of your subject On the preview ...

Page 58: ...nd modify facial features such as your skin tone or face shape before taking a photo 1 On the preview screen tap 2 Select effects and take a photo If you use the My filters feature you can create your own filter using an image with a colour tone you like from Gallery Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from automatically ...

Page 59: ...olume while recording a video point the camera towards that direction and adjust the zoom 2 Tap to stop recording the video If you use the video zoom feature for a long time while recording a video the video quality may diminish to prevent your device from overheating The optical zoom may not work in low light environments Stabilising videos Super steady When recording videos stabilise them using ...

Page 60: ...n upwards To save the results individually tap Select tick the items you want and then tap Change the recording time Pro mode Pro video mode Capture photos or videos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap MORE PRO or PROVIDEO Select options and customise the settings and then tap to take a photo or tap to record a video...

Page 61: ...tivity Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects However higher ISO settings can result in noise in photos or videos Select which direction s sound you want to record at a higher level You can also use a USB or Bluetooth microphone by connecting it to your device Pro video mode Reset the settings If the shutter speed is set manual...

Page 62: ...uch as an empty sky or a plain wall Food mode Take photos of food with more vibrant colours 1 On the shooting modes list tap MORE FOOD 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo Nig...

Page 63: ...djust the intensity of the background effect drag the adjustment bar 3 When Ready appears on the preview screen tap to take a photo or tap to record a video Background effect intensity adjustment bar Background effects The available options may vary depending on the shooting mode Use this feature in a place that has sufficient light The background blur may not be applied properly in the following ...

Page 64: ...eo indoors with insufficient or poor lighting the screen may appear dark or be grainy The screen may flicker in certain lighting conditions such as in places with fluorescent lighting Recording super slow motion videos automatically To capture the moment in super slow motion when motion is detected in the motion detection area tap to activate it The motion detection feature will be activated and t...

Page 65: ...o edit the slow motion section tap Editor and drag the section editing bar to the left or right Slow motion section Start bracket End bracket Section editing bar Hyperlapse mode Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap MORE HYPERLAPSE 2 Tap and select a frame rate option If you set the frame rate to Auto the device will autom...

Page 66: ...of the screen and hold it Save options Select how you want to save photos HEIF pictures Photo Take photos in the High Efficiency Image Format HEIF Save RAW copies Set the device to save photos as uncompressed RAW files DNG file format in pro mode RAW files retain all of a photo s data for the best image quality but they will take up more memory When using the Save RAW copies feature each photo is ...

Page 67: ...ormat To play the HDR10 video properly the device must support HDR10 Video stabilisation Activate anti shake to reduce or eliminate blurry image resulting from camera shake while recording a video Useful features Auto HDR Take photos with rich colours and reproduce details even in bright and dark areas Selfie tone Set a tone to apply when you take selfies Tracking auto focus Set the device to trac...

Page 68: ...ns Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Shooting methods Select additional shooting methods for taking a photo or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you launch the camera Touch vibrations Set the device to vibrate when you touch the screen such as...

Page 69: ...lar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group Creating movies Create a movie by selecting images or videos Launch the Gallery app tap tick the files you want to use and then tap Create movie When you select Highlight reel the device will automatical...

Page 70: ...n More options Delete the image Share the image with others Image and video thumbnail Modify the image BixbyVision Add the image to favourites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 71: ...ast forward Pause and resume playback Change the screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Viewing brighter and clearer videos Enhance the image quality of your videos...

Page 72: ...screen instructions to complete the sync The Gallery app and the cloud will be synced When your Gallery app is synced with the cloud photos and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Del...

Page 73: ...not be available depending on the service provider or model AR Emoji Camera Creating AR Emoji Make an emoji that looks like you Emoji stickers with various expressions will be automatically generated 1 Launch the AR Zone app and tap AR Emoji Camera 2 Align your face on the screen tap to take a photo and then follow the on screen instructions to create an emoji Your emoji and its emoji stickers are...

Page 74: ...elect SCENE The emoji mimics your expressions MASK The emoji s face appears over your face so it looks like you are wearing a mask MIRROR The emoji mimics your body movements PLAY The emoji moves on a real background 3 Tap the emoji icon to take a photo or tap and hold the icon to record a video You can view and share the photos and videos that you have captured in Gallery AR Emoji Stickers Create...

Page 75: ... network The following actions are an example of using your emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the emoji icon 3 Select one of your emoji stickers The emoji sticker will be inserted Emoji icon Some features may vary depending on the region or service provider AR Emoji Studio Edit or decorate your emoji in the AR Emoji...

Page 76: ...gnises the subject the recognition area will appear on the screen 2 Write or draw in the recognition area If you switch to the rear camera you can also write or draw outside the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area Change the pen type and colour Redo Delete doodle Enter text Hide the pen tools Undo 3 Tap to record a video 4 Tap to s...

Page 77: ... page will appear After you select the language to use with Bixby sign in to your Samsung account and complete the setup by following the on screen instructions the Bixby screen will appear Using Bixby While pressing and holding the Side key say what you want to Bixby and then release your finger from the key when you are finished speaking Alternatively say Hi Bixby and say what you want For examp...

Page 78: ...Bixby by saying Hi Bixby Register your voice so that Bixby will respond to your voice when you say Hi Bixby 1 Launch the Bixby app and tap Voice wake up 2 Tap the Wake with Hi Bixby switch to activate it 3 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and start a conversation Communicating by typing text If your voice is not recognised due to noisy environments o...

Page 79: ...ch BixbyVision using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap BixbyVision If you added the BixbyVision app icon to the Apps screen launch the BixbyVision app Using BixbyVision 1 Launch BixbyVision 2 Select a feature you want to use Recognise QR codes an...

Page 80: ... or tap to add your own routines You can set the conditions and actions of routines on the Discover list If you want to set the routine s running condition to manual tap Start button tapped This option will appear only when there are no running conditions set When a pop up window appears tap Add You can add the routine to the Home screen as a widget and access it quickly Recommendation list Add yo...

Page 81: ... next to the routine you want to run Alternatively tap the routine s widget on the Home screen Viewing running routines Currently running routines will appear on the notification panel To view a routine s details tap the notification You can also quickly stop running routines On the notification panel tap next to a routine and tap Stop Managing routines Launch the Settings app and tap Advanced fea...

Page 82: ... this feature Some features may not be available on the Cover screen Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view The selected app will launch in the split screen view 3 On the other window swipe left or right to select another app to launch To launch apps not on the list of r...

Page 83: ...nch them together in the split screen view with a single tap 1 In the split screen view tap the circles between the app windows 2 Tap The apps you are using in the split screen view will be saved on the Edge panel as an app pair Adjusting the window size Drag the circles between the app windows up or down to adjust the size of the windows When you drag the circles between the app windows to the ed...

Page 84: ... videos and games On the Home screen swipe to the right The Samsung Daily screen will appear When launching this feature for the first time or after performing a data reset follow the on screen instructions to complete the setup Contents More options Access additional card options If you want to deactivate Samsung Daily tap and hold an empty area or pinch your fingers together on the Home screen T...

Page 85: ...ovider or model Magnetic secure transmission MST may not be supported depending on the region Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the initial setup 1 Launch the Samsung Pay app 2 Sign in to your Samsung account and read and agree to the terms and conditions 3 Register your fingerpr...

Page 86: ...ded fold the device first 3 Touch the back of your device to the card reader When the card reader recognises the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card readers Cancelling payments You can cancel payments by visiting the place where you made them On the card...

Page 87: ... Samsung Health app When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Manage items at the bottom of the trackers list View and manage trackers View health tips Monitor your health and fitness Compare your step count records with other Samsung Health users o...

Page 88: ...he Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete Samsung Members Samsung Members offers support services to customers such as device problem diagnosis and lets users submit questions and error reports You can also share information with others in the Galaxy users community or view the latest n...

Page 89: ...r schedule by entering upcoming events in your planner Creating events 1 Launch the Calendar app and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details and tap Save Syncing events with your accounts 1 Launch the Settings app tap Accounts and backup Accounts and then select the account to sync with 2 Tap Sync account and tap the C...

Page 90: ...inder app icon will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap Write a reminder or enter the details and then tap Save Completing reminders On the reminders list select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed Edit 2 Tick items to restore and tap Restore Reminders will be add...

Page 91: ... bottom of the device at a high volume while reducing the volume of sound from the sides Speech to text The device records your voice and simultaneously converts it to on screen text For best results keep the device near your mouth and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognise your voice Be...

Page 92: ... device s storage tap Analyse storage To search for files or folders tap Clock Set alarms check the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use th...

Page 93: ...on the Game Launcher screen If you cannot see your games drag the Library panel upwards and tap Add apps Removing a game from Game Launcher Drag the Library panel upwards tap and hold a game and then tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance Game performance and then select the mode you wan...

Page 94: ...nning in the background to better manage memory Block during game Lock some features during games Navigation button lock Hide the buttons on the navigation bar To display the buttons tap on the navigation bar Screen touch lock Lock the touchscreen while the game is being played To unlock the touchscreen drag the lock icon in any direction Screenshot Capture screenshots You can set to open the Game...

Page 95: ...for Samsung Kids and view the usage history On the Samsung Kids screen tap Parental control and enter your unlock code Closing Samsung Kids To close Samsung Kids tap the Back button or tap Close Samsung Kids and then enter your unlock code SmartThings Control and manage smart appliances and Internet ofThings IoT products with your smartphone To view more information launch the SmartThings app and ...

Page 96: ...ransfer the image to 4 Accept the file transfer request on the other device This feature does not support sharing videos withTVs or SmartThings supported devices To watch videos onTV use the SmartView feature Pointing to share Share content by pointing the device among the nearby devices This feature is available only on Galaxy devices that support the Ultra Wideband UWB feature Also the screen of...

Page 97: ...ink Sharing Share large files Upload files to the Samsung storage server and share them with others via a Web link 1 Launch the Gallery app and select an image 2 Tap Link Sharing The link for the image will be created 3 Select a sharing option Shared album Create a shared album to share photos or videos with others and download your files whenever you want 1 Launch the Gallery app and select an im...

Page 98: ...phone open the notification panel swipe downwards and then check if Music Share is activated You can use additional features such as setting who to share your device with by tapping and holding Music Share 3 On your friend s smartphone select your speaker from the list of the Bluetooth devices 4 On your smartphone accept the connection request Your speaker will be shared When you play music via yo...

Page 99: ...On your friend s smartphone accept the connection request 6 On your smartphone tick your Buds and your friend s Buds on the audio output list When you play music via your smartphone you can listen to it together via both Buds SmartView View your device s displayed content on a large screen by connecting your device to a screen mirroring enabledTV or monitor 1 Open the notification panel swipe down...

Page 100: ... you can simultaneously use your smartphone Connecting devices and starting Samsung DeX Wired connections to external displays You can connect your smartphone to an external display using an HDMI adaptor USBType C to HDMI Use only official Samsung DeX supported accessories that are provided by Samsung Performance problems and malfunctions caused by using accessories that are not officially support...

Page 101: ...ble HDMI adaptor USBType C to HDMI Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable To use the USB cable supplied with the device the computer must have a USBType C port 1 On a computer visit www samsung com samsung dex and download the Samsung DeX app 2 Connect your smartphone to a computer using a USB cable ...

Page 102: ...ards and then tap DeX 2 Select aTV from the detected devices list and tap Start now SomeTVs will only be detected when its screen mirroring mode is turned on 3 If the connection request window appears on theTV accept the request 4 Follow the on screen instructions to complete the connection When they are connected the Samsung DeX screen will appear on theTV It is recommended to use a Samsung Smart...

Page 103: ...o activate it You can also use the external keyboard on the smartphone s screen Using your smartphone as a touchpad You can use your smartphone as a touchpad On your smartphone drag downwards from the top of the screen to open the notification panel and tap Use your phone as a touchpad If you open the notification panel you can view the gestures you can use with the touchpad If your smartphone s c...

Page 104: ...ment Language and input Physical keyboard Keyboard shortcuts Using Samsung DeX Use your smartphone s features in an interface environment similar to a computer You can multitask by running multiple apps simultaneously You can also check your smartphone s notifications and status Samsung DeX home screen Taskbar Favourite apps Status bar Notifications Quick access toolbar Apps button The Samsung DeX...

Page 105: ...lock the Samsung DeX screen and your smartphone s screen while using Samsung DeX select Lock DeX While using Samsung DeX you cannot lock the Samsung DeX screen and your smartphone s screen by pressing the Side key Transferring data with a computer Copying files On the Samsung DeX screen click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen On the ...

Page 106: ...is feature When you create a Microsoft account you can sign in to all Microsoft devices and services such as Microsoft Office programs andWindows 10 Connecting to a computer 1 Launch the Settings app and tap Advanced features Link toWindows 2 Follow the on screen instructions to complete the connection Visit https aka ms setupltw for details Viewing data and notifications from your device on the c...

Page 107: ...s Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you YT Music Enjoy various music and videos provided byYouTube Music You can also view the music collections stored on your device and play them Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Sto...

Page 108: ...abled devices Refer to Bluetooth for more information NFC and payment Set the device to allow you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps Refer to NFC and payment for more information Flight mode Set the device to disable all wire...

Page 109: ...he device s mobile data connection with other devices For more information about the mobile hotspot refer to Mobile Hotspot You may incur additional charges when using this feature More connection settings Customise settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other ...

Page 110: ...cts each other and the screen of the other device must be turned on 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Select a network from theWi Fi networks list 3 Tap Request password 4 Accept the share request on the other device TheWi Fi password is entered on your device and it is connected to the network Wi Fi Direct Wi Fi Direct connects devices directly via...

Page 111: ...stance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other ...

Page 112: ...vice allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps The device contains a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to read product...

Page 113: ...th other devices by touching your device s NFC antenna to the other device s NFC antenna 1 On the Settings screen tap Connections NFC and payment and tap the switch to activate it 2 Tap the Android Beam switch to activate it 3 Select an item and touch the other device s NFC antenna to your device s NFC antenna 4 When Touch to beam appears on the screen tap your device s screen to send the item If ...

Page 114: ...r device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile Hotspot andTethering Mobile Hotspot 2 Tap the switch to activate it The icon appears on the status bar You can change the level of security and the password by tapping Configure Mobile Hotspot 3 On the other device s screen search for and select your device ...

Page 115: ...nfigure network settings Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you want to connect the device to 1 On the Settings screen tap Connections More connection setting...

Page 116: ...on System sound vibration control Set the device to sound or vibrate for actions such as controlling the touchscreen Sound quality and effects Set the device s sound quality and effects Refer to Sound quality and effects for more information Separate app sound Set the device to play media sound from a specific app separately on the other audio device Refer to Separate app sound for more informatio...

Page 117: ...r playing the selected app s media sound Notifications Change the notification settings On the Settings screen tap Notifications Suggest actions and replies Set the device to suggest actions and replies for notifications Swipe left or right for snooze Set the device to show the notification snooze icon when you swipe a notification to the left or right on the notification panel App icon badges Set...

Page 118: ...limiting the amount of blue light emitted by the screen You can set a schedule for applying the blue light filter Screen mode Change the screen mode to adjust the display s colour and contrast Refer to Changing the screen mode or adjusting the display colour for more information Font size and style Change the font size and style Screen layout and zoom Change the screen view settings Refer to Scree...

Page 119: ...ickering when switching between screens The screen will scroll more smoothly When you select a standard refresh rate you can use the battery longer 1 On the Settings screen tap Display Motion smoothness 2 Select a refresh rate Adaptive Get smoother animations and scrolling by automatically adjusting your screen refresh rate up to 120 Hz Standard Use a standard refresh rate in normal situations to ...

Page 120: ... tones by adjusting the Red Green or Blue value individually 1 On the Settings screen tap Display Screen mode Vivid 2 Tap Advanced settings 3 Adjust the R Red G Green or B Blue colour bar to your preference The screen tone will be adjusted Screen layout and zoom Change the screen view settings On the Settings screen tap Display Screen layout and zoom See more content at the same time Some apps wil...

Page 121: ...turned off Refer to Always On Display for more information Wallpaper services Set the device to use wallpaper services such as Dynamic Lock screen Clock style Change the type and colour of the clock on the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming FaceWidgets Change the settings of the items displayed on the locked scr...

Page 122: ...ys On Display You can view information such as the clock or calendar or control music playback on the screen when it is turned off You can also check notifications for new messages or missed calls The Always On Display is set to appear only when you tap the screen To change the settings to make it appear continuously or during a set time on the Settings screen tap Lock screen Always On Display and...

Page 123: ...cs security patch and check for updates Google Play Protect Set the device to check for harmful apps and behaviour and warn about potential harm and remove them Security update View the version of your device s software and check for updates Google Play system update View the Google Play system version and check for updates Find My Mobile Activate or deactivate the Find My Mobile feature Access th...

Page 124: ...assword If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted If you want to use your biometric data in apps or features you must register your biometric data again Precautions for using face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by some...

Page 125: ... appearance Unlocking the screen with your face You can unlock the screen with your face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it 4 On the locked screen look at the screen When your face is recognised you can unlock the screen w...

Page 126: ...d is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted If you want to use your biometric data in apps or features you must register your biometric data again For bet...

Page 127: ...ing the feature discharge static electricity by touching a metal object Registering fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Place your finger on the Side key After the device detects your finger lift it up and place it on the fingerprint recognition sensor again Repeat this action...

Page 128: ... Samsung Pass and easily verify your identity when using services which require your login or personal information The website sign in feature is only available for websites that you access via the Internet app Some websites may not support this feature Registered biometric data is only saved to your device and is not synced with other devices or servers Registering Samsung Pass Before using Samsu...

Page 129: ...rmation appears tap Save Managing sign in information View the list of websites and apps you have set to use Samsung Pass and manage your sign in information 1 On the Samsung Pass main screen tap Sign in and select a website or app from the list 2 Tap Edit and modify your ID password and the website s or app s name To delete your sign in information tap Delete Using Samsung Pass with websites and ...

Page 130: ...ass main screen tap Settings Leave Samsung Pass Your Samsung account will remain active The Samsung Pass data on other devices signed in to your Samsung account will also be deleted Secure Folder Secure Folder protects your private content and apps such as photos and contacts from being accessed by others You can keep your private content and apps secure even when the device is unlocked Secure Fol...

Page 131: ...ottom of the locked screen and enter your Samsung account password Setting an auto lock condition for Secure Folder 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock your Secure Folder tap Lock and exit Moving content to Secure Folder Move content such as photos and videos to Secure Folder The following actions are an example of moving ...

Page 132: ... hold an app to delete and tap Uninstall Adding accounts Add your Samsung and Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen Laun...

Page 133: ...and websites so that you can useWi Fi networks safely For example when using an unsecureWi Fi network in public places such as cafes or airports SecureWi Fi is automatically activated so that no one can hack your login information or monitor your activity in apps and websites On the Settings screen tap Biometrics and security SecureWi Fi and follow the on screen instructions to complete the setup ...

Page 134: ...settings Send diagnostic data Set the device to automatically send the device s diagnostic and usage information to Samsung Samsung account privacy Manage personal data related to your Samsung account and change the settings for Customisation Service Advanced Configure advanced settings for privacy Some features may not be available depending on the service provider or model Location Change settin...

Page 135: ...n you do not have it Refer to Samsung Cloud for more information Smart Switch Launch Smart Switch and transfer data from your previous device Refer to Transferring data from your previous device Smart Switch for more information Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or lost due to an unintended factory...

Page 136: ...amsung Cloud Back up this phone To view the backup data for other devices in your Samsung Cloud on the Settings screen tap Accounts and backup Samsung Cloud Restore data and then select a device you want Restoring data You can restore your backup data from Samsung Cloud to your device 1 On the Settings screen tap Accounts and backup Samsung Cloud 2 Tap Restore data and select a device you want 3 T...

Page 137: ...p view Select apps to view their notifications via pop up windows When using this feature you can quickly view the contents via pop up windows by tapping the icon on the screen Screenshots and screen recorder Change the settings for screenshots and screen recorder Direct share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Red...

Page 138: ...ou if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on or the device is not on a flat surface Easy mute Set the device to mute certain sounds by using motions or gestures Finger sensor gestures Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint recognition sensor This fe...

Page 139: ...ted to the second app will be deleted If you uninstall the first app the second app will also be deleted DigitalWellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life You can also set up parental controls for your children and manage their digital use On the Settings screen tap DigitalWellbeing and parental cont...

Page 140: ...ing in the background Managing abnormal battery usage Scanning for crashed apps and malware Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use Tap Advanced Auto optimisation and tap the switch to activate it If you want to set the time to perform auto optimisation tap Time Battery Check the remaining battery power and time to use ...

Page 141: ...creen tap Device care Storage To delete files or uninstall apps that you do not use any more select a category Then tick items to select and tap Delete or Uninstall The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The available capacity may change when you update the device You can view ...

Page 142: ...ns fully discharged the time and date is reset Contact us Ask questions or view frequently asked questions Reset Reset your device s settings or perform a factory data reset Adding device languages You can add languages to use on your device 1 On the Settings screen tap General management Language and input Language Add language To view all the languages that can be added tap All languages 2 Selec...

Page 143: ...es manually Auto download overWi Fi Set the device to download updates automatically when connected to aWi Fi network Last update View information about the last software update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agreement Security updates information Security updates are...

Page 144: ...ion such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information ...

Page 145: ... feedback Activating or deactivatingVoice Assistant When you activateVoice Assistant the device will start voice feedback When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility Screen reader tap the Voice Assistant switch tap Allow and then tap the selected area twice to ...

Page 146: ... the right then left in one motion Scroll down the screen Swiping upwards then downwards in one motion Move to the first item on the screen Swiping downwards then upwards in one motion Move to the last item on the screen Two finger gestures Tapping twice Start pause or resume the current action Tapping three times Check the current time remaining battery power and more To change items that are rea...

Page 147: ...he list of recent apps Using the contextual menu While you are usingVoice Assistant swipe to the left or right with three fingers The contextual menu will appear and the device will read the options aloud Swipe to the left or right with three fingers to scroll through the options When you hear the option you want swipe upwards or downwards to use the option or adjust the settings for the option Fo...

Page 148: ...eedback Set the device to emit a sound when you control the screen such as selecting an item You can also adjust the volume of the sound played when you touch the screen to control it Focus on speech audio Set the device to turn the media volume down when the device reads an item aloud Focus indicator Set the device to thicken the border of the focus indicator that appears when you tap items You c...

Page 149: ...e keyboard To display the keyboard tap the text input field and then tap anywhere on the screen twice quickly To activate the rapid key input feature launch the Settings app tap Accessibility Screen reader and then tap the Quick typing switch to activate it When you touch the keyboard with your finger the device reads aloud the character keys under your finger When you hear the character you want ...

Page 150: ...vate it Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background Launch the Settings app tap Accessibility Visibility enhancements and then tap the High contrast keyboard switch to activate it Displaying button shapes Display button shapes with frames to make them stand out Launch the Settings app tap Accessibility Vis...

Page 151: ...ading the text Launch the Settings app tap Accessibility Visibility enhancements Colour lens and then tap the switch to activate it Select a colour you want To adjust the transparency level drag the adjustment bar under Opacity Reducing screen motion effects Reduce animation effects if you are sensitive to animations or screen movement Launch the Settings app tap Accessibility Visibility enhanceme...

Page 152: ...y tapping the screen three times and holding Or tap and then tap and hold the screen While holding the screen drag your finger to explore the screen Release your finger to return to the normal view Keyboards and the navigation bar on the screen cannot be magnified When this feature is activated the performance of some apps may be affected Enlarging mouse or touchpad pointers Enlarge the pointer wh...

Page 153: ... tap Accessibility Hearing enhancements Amplify ambient sound and then tap the switch to activate it 2 Connect an earphone to the device and wear it 3 Tap Adapt sound Optimise the sound setting to find the best sound quality and use it for calls or media playback Launch the Settings app tap Accessibility Hearing enhancements Adapt sound and then optimise the sound setting Adjusting the sound balan...

Page 154: ...aunch the Settings app tap Accessibility Hearing enhancements LiveTranscribe and then tap the switch to activate it Then tap to transcribe speech Live Caption Set the device to detect speech and automatically generate captions when you play media content such as videos or podcasts Launch the Settings app tap Accessibility Hearing enhancements Live Caption and then tap the Live Caption switch to ac...

Page 155: ...ange doorbell sound Interaction and dexterity Universal switch You can control the touchscreen by connecting an external switch by tapping the screen or by using head movements and face gestures 1 Launch the Settings app and tap Accessibility Interaction and dexterity Universal switch 2 Read the on screen instructions and tap Done 3 Tap the switch to activate it 4 If the universal switches are not...

Page 156: ...hortcut icon appears as a floating icon for easy access to the assistive menus from any screen When you tap the assistive shortcut icon the icon expands slightly and the assistive menus appear on the icon Tap the left or right arrow to move to other panels or swipe to the left or right to select other menus Using the cursor On the assistive menu tap Cursor You can control the screen using small fi...

Page 157: ...nd hold the Side key and theVolume Up key simultaneously while using an app 4 Adjust the size of the frame or draw a line around an area that you want to restrict 5 Tap Done The device displays the restricted area The restricted area will not react when you touch it and the device s keys will be disabled However you can enable functions for the Side key Volume key and keyboard in interaction contr...

Page 158: ...ty Interaction and dexterity and then tap the Click after pointer stops switch to activate it Sticky keys Set an external keyboard s modifier key such as the Shift Ctrl or Alt keys to stay pressed This helps you use keyboard shortcuts without pressing two keys at the same time Launch the Settings app tap Accessibility Interaction and dexterity and then tap the Sticky keys switch to activate it Slo...

Page 159: ...stant Universal switch Magnifier window Colour inversion Colour adjustment Colour lens High contrast fonts Mute all sounds Interaction control Launching the shortcut services quickly Set to start a shortcut service quickly Launch the Settings app tap Accessibility Advanced settings Volume up and down keys and then tap the switch to activate it Then tap Selected service and select a shortcut servic...

Page 160: ... alert you to notifications Time to take action Set the amount of time to display pop up windows that ask you to take action such as notifications or volume controller Launch the Settings app tap Accessibility Advanced settings Time to take action and then select an option Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels t...

Page 161: ...tivate it 2 Tap Open BixbyVision 3 Select a feature you want to use Detect the colour of the object and say it aloud Recognise text and read them aloud Recognise objects and describe them by voice Analyse the scene you captured and describe it by voice Some features may not be available depending on the service provider or model Installed services View accessibility services installed on the devic...

Page 162: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 163: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 164: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 165: ... files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fil...

Page 166: ...red information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout and tap the Show brightness on top switch to activate it A connectio...

Page 167: ...up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your saf...

Page 168: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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