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Samsung KNOX 

Samsung KNOX

™

 is Samsung’s security platform and is a mark for a Samsung device tested for security 

with enterprise use in mind. Additional licensing fee may be required. For more information about KNOX, 

please refer to: 

samsung.com/us/knox

 [061616] 

Samsung Electronics America (SEA), Inc. 

Address

: 

85 Challenger Road 

Ridgefield Park, 

New Jersey 07660 

Phone

: 

1-800-SAMSUNG (726-7864) 

Internet Address

: 

samsung.com

 

©2016 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Multi Window

™

, S Health, S Voice, 

Samsung Milk Music, and Smart Switch are all trademarks of Samsung Electronics Co., Ltd. 

Other marks are the property of their respective owners. 

Note

: Screen images are simulated. Appearance of device may vary. 

Do you have questions about your Samsung Mobile Device?  

For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response 

System) at: 

samsung.com/us/support

 

The actual available capacity of the internal memory is less than the specified capacity because the 

operating system and default applications occupy part of the memory. The available capacity may change 

when you upgrade the device. 

Summary of Contents for Galaxy Note 7

Page 1: ...User Guide UG template version 16a Sprint Samsung N930P ug en 080816 FINAL ...

Page 2: ...M Card 10 SD Card 11 Insert an SD Card 12 Unmount an SD Card 12 Remove an SD Card 13 Format an SD Card 13 Turn Your Phone On and Off 14 Use the Touchscreen 15 Activate Your Phone 18 Complete the Setup Screens 19 Smart Switch 21 Basic Operations 22 Basics 22 Home Screen and Applications Apps List 22 Phone Settings Menu 23 Portrait and Landscape Screen Orientation 23 Capture Screenshots 24 Edge Scre...

Page 3: ...3 Enter Text 43 Samsung Keyboard 43 Samsung Voice Input 45 Tips for Editing Text 46 Google Account 46 Create a Google Account 46 Sign In to Your Google Account 48 Factory Reset Protection 48 Google Play Store 49 Find and Install an App 49 Request a Refund for a Paid App 50 Update an App 51 Uninstall an App 53 Get Help with Google Play 54 Lock and Unlock Your Screen 54 Update Your Phone 55 Update Y...

Page 4: ... and Voicemail 74 Place and Answer Calls 74 Call Using the Phone Dialer 75 Call Emergency Numbers 76 Answer Phone Calls 76 In Call Screen Layout and Operations 79 Place a Call from Contacts 80 Call from Call Log 81 Voicemail 82 Voicemail Setup 82 Visual Voicemail 83 Review Visual Voicemail 84 Visual Voicemail Options 85 Configure Visual Voicemail Settings 87 Optional Calling Services 89 Caller ID ...

Page 5: ...ew Messages Notification 116 Manage Message Conversations 116 Messages Settings 118 Gmail 120 Create and Send a Gmail Message 120 Check Received Gmail Messages 121 Use Gmail Labels 123 Archive Gmail Threads 123 Mute Gmail Threads 124 Delete Gmail Threads 124 Search Gmail Messages 124 Report Spam Gmail Messages 125 Add Another Google Gmail Account 125 Switching Between Gmail Accounts 126 Gmail Sett...

Page 6: ...e Browser 148 Facebook 149 Hangouts 149 Instagram 150 Messenger 150 Global Services 151 Activate Sprint Worldwide Service on Your Account 151 Your Phone s SIM Card for International GSM Roaming 151 Enable Global Roaming Mode 152 Set the Communications Method for Global Use 153 Select a Carrier 153 Make and Receive Worldwide Calls 153 Sprint International Voicemail Service 154 Set Up Your Voicemail...

Page 7: ...tion Using Bluetooth 169 Receive Information Using Bluetooth 170 Tethering 171 Apps and Entertainment 172 Camera and Video 173 Camera Overview 173 Take Pictures and Record Videos 175 Take a Picture 175 Record Videos 176 Shooting Mode 177 View Pictures and Videos Using Gallery 178 Camera Settings 179 Switch Cameras 179 Set Camera Functions 180 Live Broadcast 181 Productivity 185 1Weather 185 Calcul...

Page 8: ...96 Samsung Notes 196 Samsung Pay 197 Sprint Family Locator 199 Tech Expert 199 Uber 199 Entertainment and Activities 200 Amazon 200 Amazon Kindle 200 Amazon Music 200 Amazon Photos 200 Amazon Video 200 App Spotlight 200 Galaxy Apps 201 Google Play Music App 201 Play Music with Google Play 201 Google Play Music Screen Layout 202 Create Playlists in Google Play Music 203 Live Soccer TV 204 NextRadio...

Page 9: ...221 NFC and Payment 222 Mobile Networks Settings 224 Location Settings 225 More Connection Settings 227 Nearby Device Scanning 228 Printing 229 Virtual Private Networks VPN 230 Hotspot and Tethering Settings 234 Hotspot Settings 234 Tethering Settings 237 Device Settings 238 Sounds Settings 238 Sound Mode 240 Vibrate While Ringing 241 Volume 241 Vibration Intensity 242 Ringtones and Sounds 243 Vib...

Page 10: ...66 Night Clock 267 Screen Mode 268 LED Indicator 269 Keep Screen Turned Off 269 Screen Saver 270 Advanced Features Settings 271 S Pen Settings 271 Smart Stay 272 Manage Game Features 273 One Handed Operation 274 Other Features 275 Applications Settings 276 Applications Overview 276 Default Applications 279 App Permission Settings 280 Personal Settings 281 Wallpapers and Themes Settings 281 Wallpap...

Page 11: ...s 306 Dexterity and Interaction Settings 307 Configure Other Accessibility Settings 308 System Settings 309 General Management Settings 309 Language and Input Settings 309 Date and Time Settings 311 Device Maintenance Settings 312 Optimize Now 313 Battery Settings 314 Storage Settings 315 RAM 321 System Update 322 Help Menu 323 About Device 324 Getting Help 326 For Assistance 327 Troubleshooting 3...

Page 12: ... Intellectual Property 331 Open Source Software 331 Disclaimer of Warranties Exclusion of Liability 331 Samsung Electronics America SEA Inc 332 Do you have questions about your Samsung Mobile Device 332 Legal Information 333 Index 334 ...

Page 13: ...1 Getting Started The following set of topics will introduce you to your phone help you get set up with service provide an overview of the phone screen and get you started with basic phone operations ...

Page 14: ...ons Descriptions in the User Guide Note that most descriptions in this guide are based on your phone s setup at the time of purchase Unless otherwise noted instructions begin from the phone s home screen which is displayed by pressing Home Some operation descriptions may be simplified Screenshots and Key Labels Screenshots and other illustrations in this user guide may appear differently on your p...

Page 15: ...ne and will introduce the basics of using your phone s touchscreen if you are a new user Access Help Use the phone s Help menu to learn about your phone 1 Press Home to display the home screen 2 From home tap Apps Settings Help 3 Tap a topic to view its contents or tap Search to search for a topic ...

Page 16: ...addition to your phone s built in Help menu you can also access support for your phone and service through the preloaded Sprint Zone app 1 From home tap Apps Sprint Zone 2 From the Sprint Zone main page tap Support 3 Tap a topic to view its contents ...

Page 17: ...our phone s screens and apps layouts are subject to change This user guide uses sample images only Phone Layout The following illustration outlines your phone s primary external features and keys Front View Part Description Earpiece Listen to calls and automated prompts when using the phone Front camera Takes pictures and records videos while facing the screen and allows you to video conference Ir...

Page 18: ...y Recent apps key Access recently used apps Touchscreen Display information needed to operate your phone such as the call status the Contacts list and the date and time Also provides one tap access to all of your features and applications Volume keys Adjust the ringtone or media volume or adjust the voice volume during a call Status light Display a light when the battery is charging or fully charg...

Page 19: ...or more information see S Health Headset jack Plug in a headset for convenient hands free conversations USB charger accessory port Connect the phone to the charger using a USB cable Microphone Transmit your voice for phone calls or record your voice or ambient sounds for voice recordings and videos S Pen Stores the S Pen Rear camera Take pictures and videos Speaker Play ringtones and sounds The sp...

Page 20: ...ean soft cloth If the device is exposed to any liquid other than fresh water rinse the device with fresh water immediately and dry it thoroughly with a clean soft cloth Failure to rinse the device in fresh water and dry it as instructed may cause the device to suffer from operability or cosmetic issues Do not expose the device to water at high pressure If the device is dropped or receives an impac...

Page 21: ...lows you to charge another device through a USB cable When connected your battery is used to charge the other device and Charging appears on your device You can also use the USB connector for transferring contacts photos and other content from an old device For more information see Smart Switch Micro USB Connector You can use the included Micro USB connector to connect a Micro USB cable such as fr...

Page 22: ...vice representative Handling a SIM Card Keep the following in mind when handling a SIM card You are responsible for any damage caused by inserting the SIM card in another brand IC card reader etc Sprint is not responsible in such a case Always keep the IC chip clean Wipe clean with a dry soft cloth Avoid applying labels May damage SIM card See instructions included with SIM card for handling The S...

Page 23: ... face down into the device and that the card is positioned as shown 3 Slide the SIM card Memory card tray back into the slot Important To prevent water and dust from entering the device remove any dust on the gasket and ensure that the SIM card tray is closed tightly Caution If the SIM card is not inserted correctly the device cannot detect it Reorient the card and place it back into the slot if t...

Page 24: ...ommended you use a memory card SD card that is both rated as at least a Class 10 and provides a high read speed Caution Exercise care when using the removal tool to eject the internal SIM card Memory card tray 1 Insert the removal tool into the hole on the SIM card Memory card tray and push until the tray pops out 2 Place the memory card on the tray with the gold contacts facing down 3 Slide the S...

Page 25: ... push until the tray pops out 2 Slide the tray out and remove the memory card 3 Slide the SIM card Memory card tray back into the slot Format an SD Card When you insert an optional SD card for the first time it is recommended that you format it Caution Formatting an SD card permanently deletes all data on it 1 From home tap Apps Settings 2 Tap Device maintenance Storage 3 Tap More options Storage ...

Page 26: ... Lock for information about using the screen lock The first time you turn the phone on you will see the startup screens See Complete the Setup Screens for details If your phone is not yet activated see Activate Your Phone for more information Turn Your Phone Off 1 Press and hold the Power key to display the device options menu 2 Tap Power off Power off to turn the phone off Your phone will power o...

Page 27: ...riety of touch gestures Tap When you want to type using the keyboard select items such as application and settings icons or press buttons simply tap or touch them with your finger Touch and Hold To open the available options for an item for example a contact or link in a Web page touch and hold the item ...

Page 28: ...ans to quickly drag your finger vertically or horizontally across the screen Drag To drag press and hold your finger with some pressure before you start to move your finger While dragging do not release your finger until you have reached the target position ...

Page 29: ...r most screens you can automatically change the screen orientation from portrait to landscape by turning the phone sideways When entering text you can turn the phone sideways to bring up a bigger keyboard See Samsung Keyboard for more details Note Auto rotate needs to be enabled for the screen orientation to automatically change Pull down the status bar to display the notification panel and then t...

Page 30: ...ew line of service it is designed to activate automatically When you turn the phone on for the first time you should see a Hands Free Activation screen which may be followed by a PRL Update screen and a Firmware Update screen Follow the prompts to continue If you received your phone in the mail and you are activating a new phone for an existing number on your account you are swapping phones you ca...

Page 31: ... Fi network For secured Wi Fi networks you will need to enter a password See Wi Fi for more details Terms and Conditions Read any applicable End User License Agreements or Terms and Conditions for using your phone and tap Next Agree to continue Got another device If you have another Android phone you can quickly transfer you setup to this phone Google Add your account Tap Enter your email and comp...

Page 32: ...t up a screen lock to prevent others from using the phone without your permission Google services Select your Google location and service options and then tap Next Samsung account Enter your email account and password to sign in to your current Samsung account or tap Create account to set up a new Samsung account Get your content Restore your content such as images contacts and more from Samsung C...

Page 33: ...e set to Media device MTP on the other device Transferring content with a USB cable may increase battery consumption Make sure your battery is fully charged The USB connector does not charge the battery 1 Select Smart Switch during setup or From a Home screen tap Apps Settings Cloud and accounts Smart Switch 2 Follow the prompts and select the content to transfer Visit samsung com smartswitch for ...

Page 34: ...r the Apps list 1 From any screen press the Home key to display the home screen 2 Tap Apps to display the Apps list For information about using the home screen see Home Screen Basics Select Options and Navigate Screens Tap icons keys and other items to open or activate the assigned function Tap Back to return to the previous screen Recent Applications You can display a list of recently used applic...

Page 35: ...t and Landscape Screen Orientation The default orientation for your phone s screen is portrait vertical but many apps will change to landscape orientation widescreen when you rotate the phone sideways Note Not all screens will adjust for landscape orientation Turn Screen Rotation On or Off 1 Pull down the status bar to display the quick settings menu 2 Tap Auto rotate to turn the option on or off ...

Page 36: ...y swiping your palm across the screen See Advanced Features Settings for details Edge Screen The Edge screen provides a variety of useful tools for notifications information feeds and timekeeping Edge Panels Edge panels can be used to access apps tasks and contacts as well as view news sports and other information on the Edge screen To view Edge panels When the screen is turned on swipe the Edge p...

Page 37: ... tap Remove 3 Tap Back to save changes Tasks Edge You can add shortcuts to common tasks performed with stock apps to the Tasks edge panel Up to ten tasks in two columns can be added To view Tasks edge When the screen is turned on swipe the Edge panel handle from the edge of the screen to the center Keep swiping until the Tasks edge panel is displayed To configure Tasks edge 1 From any screen open ...

Page 38: ...tact and then drag it to Remove To change the order of the contacts on the Edge panel drag each contact to the desired location 2 Tap OnCircle to communicate with your friends using images stickers and other fun messages 3 Tap Back to save changes Note When OnCircle is enabled you can access OnCircle contacts from the People edge panel by tapping OnCircle Edge Feeds Edge feeds display select infor...

Page 39: ... any screen Removing S Pen from Your Phone S Pen is stored in your phone to keep it protected and easy to locate Push the S Pen in to release it and then slide it from your phone using the notch on the end Caution When you insert the S Pen into the slot insert the S Pen s tip first Failure to do so can cause the S Pen to become stuck Forcefully detaching the S Pen from the slot may cause damage to...

Page 40: ...e labels of icons by hovering your pen over them List scrolling Scroll up or down lists by holding the pen over the top or bottom edge of the screen Link preview Hover your pen over a link to preview the linked content Air menu Hover your pen over the action button to attach or insert content attach contacts or add recipients to a message Note The preview function is only available when the S Pen ...

Page 41: ...r message 4 When finished tap Done Screen Off Memo You can write quick memos without turning your device on Note The screen off memo setting must be enabled For more information see S Pen Settings To create a screen off memo 1 Detach the S Pen while the screen is off 2 Write on the screen Tap Save to save your memo to the Note app Tap Delete to discard the memo Replace the S Pen Tip You can replac...

Page 42: ...e Gallery app Screen write Capture screenshots and write or draw on them Translate Hover the S Pen over a word to see it translated into another language and listen to its pronunciation Add shortcuts Add up to three apps and functions to the Air command menu Settings Customize your Air command by adding apps and functions and changing how it appears Create Note Use Air command to launch a new note...

Page 43: ...off memo 1 Detach the S Pen while the screen is off 2 Write on the screen Tap Save to save your memo to the Notes app Tap Delete to discard the note Tap Pin to display the current memo when the screen is off Tap Pen to use the stylus to write on the screen Tap Erase to erase part or all of your writing Tap Create Next to create a new memo or to go to the next memo Tap Previous to go to the next me...

Page 44: ...it to your Gallery app or share it with your contacts To launch the Smart select tool 1 Remove the S Pen from the S Pen slot hold the S Pen near the screen so that the pointer appears and press the S Pen button once 2 Tap Smart select Tap the shape you want to use Rectangle Lasso or Oval Draw around the content you want to select ...

Page 45: ...te Screen write allows you to capture a screen shot and then write notes on the screen shot To use Screen write 1 Remove the S Pen from the S Pen slot hold the S Pen near the screen so that the pointer appears and press the S Pen button once 2 Tap Screen write The current screen is captured and a pen tool appears The following editing tools are provided Pen Write or draw on the screen shot Press t...

Page 46: ...te words by hovering over them with the S Pen To use Translate 1 Remove the S Pen from the S Pen slot hold the S Pen near the screen so that the pointer appears and press the S Pen button once 2 Tap Translate 3 Tap the Source and Target languages to change them to the desired languages 4 Hover the S Pen over a word Tap Sound to hear the word pronounced in the Source language 5 Tap Close to close T...

Page 47: ...ommand menu Add Air Command Shortcuts 1 Remove the S Pen from the S Pen slot hold the S Pen near the screen so that the pointer appears and press the S Pen button once 2 Tap Add shortcuts 3 Swipe across the screens and tap the apps or functions you would like to add to the Air command menu 4 Tap Back to save your selection ...

Page 48: ...have added 1 Remove the S Pen from the S Pen slot hold the S Pen near the screen so that the pointer appears and press the S Pen button once 2 Tap Settings Shortcuts 3 Tap Remove next to any shortcuts you want to remove To add a new shortcut tap it from the app list 4 Tap Back to save your settings ...

Page 49: ...nd Settings Configure the Air command feature 1 Remove the S Pen from the S Pen slot hold the S Pen near the screen so that the pointer appears and press the S Pen button once 2 Tap Settings For more information see S Pen Settings ...

Page 50: ...load and install on your phone The following table outlines the primary apps that have been preinstalled on your phone App Function Service 1Weather Receive real time local weather information at any location in the world Access 7 day and hourly weather forecasts for your area Located in the Sprint folder in the Apps list Amazon Amazon Shopping Shop at amazon com from your device Located in the Am...

Page 51: ...ganize your time and be reminded of important events Caller ID See who is calling even if the caller is not in your contact list Camera Take pictures and record videos using the front and rear cameras Chrome Browse the Internet and bring your open tabs bookmarks and address bar data from your computer to your mobile device Located in the Google folder in the Apps list Clock Set alarms view time in...

Page 52: ...and share photos and videos with your friends Customize what you capture and then share it on your feed or post it directly to your friends Located in the Social folder in the Apps list Internet Browse the Internet using a full featured browser Located in the Samsung folder in the Apps list Live Soccer TV Watch live TV and sports on the go with fuboTV A subscription is required to use this service...

Page 53: ...onnected to the Internet You can also view videos saved on your device Located in the Google folder in the Apps list Play Music Play music and audio files on your device Play Store Find new apps movies and TV shows music books magazines and games in the Google Play store S Health Manage your health with the S Health wellness application Set fitness goals check your progress and keep track of your ...

Page 54: ...cated in the Sprint folder in the Apps list Sprint TV Movies Use Sprint TV Movies to watch live TV and access movies and other on demand entertainment on the go Located in the Sprint folder in the Apps list Sprint Worldwide Access information about Sprint Worldwide international voice and data service Sprint Zone Access your Sprint account get device information and help find recommended apps and ...

Page 55: ...again to display additional Quick settings and then tap Airplane mode Your phone s wireless connection features are now restored Enter Text You can type on your phone using the touchscreen Samsung keyboard or Samsung voice input Note Keyboard layouts and options may change depending on where you are using them For example if you are entering text to do a Web search a search icon may be available i...

Page 56: ...anel 2 Tap Select keyboard and then choose Samsung keyboard Use Samsung Keyboard to Enter Text Tap keys to enter text While entering text use these options If you make a mistake tap Delete to delete incorrect characters Touch and hold Delete to delete a whole word or field Tap Shift to change the case of the text the arrow will turn blue Tap Shift twice to switch to all capitals the key will turn ...

Page 57: ...msung Voice Input Use Samsung Voice Input Instead of typing enter text by speaking To enable Samsung voice input 1 Tap Samsung voice input on the Samsung keyboard You may need to touch and hold Options left of the Space bar to find it 2 Speak your text Note Tap Language to download additional languages for use with Samsung voice input Configure Samsung Voice Input To customize Samsung voice input ...

Page 58: ...plications Before you are able to access Google applications you must enter your account information These applications sync between your phone and your online Google Account Google Account Cautions Be sure not to forget your Google Account ID or password Create a Google Account If you do not already have a Google Account you can create one online or using your phone Note You can also create and s...

Page 59: ...oogle Play options Enter the letters from the Authenticating screen After your phone connects with the Google servers select the items you would like to sync with your phone and then tap Sync now 4 Tap Finish setup You are signed in to your Google Account and your phone will synchronize the selected items Note When setting up a new Google Account either on your phone or online you will be prompted...

Page 60: ... prevents other people from using your device if it is reset to factory settings without your permission For example if your device is lost or stolen and a factory data reset is performed only someone with your Google Account username and password can use the device You will not be able to access the device after a factory data reset if you do not have your Google Account username and password For...

Page 61: ...s quality reliability legality fitness for a purpose credibility accuracy etc or resulting malfunctions viruses etc Important Our policies often do not apply to third party applications Third party applications may access your personal information or require us to disclose your customer information to the third party application provider To find out how a third party application will collect acces...

Page 62: ...r phone Warning Read the notification carefully Be especially cautious with applications that have access to many functions or a significant amount of your data Once you tap Ok on this screen you are responsible for the results of using this item on your phone Purchasing Applications Purchase apps at your own risk Sprint is not responsible for any harm to you or third parties resulting from the us...

Page 63: ...ny apps will update automatically or you can update apps directly from the Play store app Update an App Directly 1 From home tap Apps Play Store 2 Tap Menu My apps games 3 Tap the app you want to update and then tap Update The app update is downloaded and installed ...

Page 64: ...home tap Apps Play Store 2 Tap Menu My apps games 3 Tap the app you want to set for auto update and then tap Menu Auto update The app is set to update automatically whenever an update becomes available Note Automatic updates are unavailable for some apps ...

Page 65: ...any app that you have downloaded and installed from Google Play 1 From home tap Apps Play Store 2 Tap Menu My apps games 3 On the Installed screen tap the app you want to uninstall and then tap Uninstall OK The app is uninstalled and removed from your phone ...

Page 66: ...en off press the Power key Pressing the Power key again or receiving an incoming call will turn on your phone screen and show the lock screen To save battery power the phone automatically turns off the screen after a certain period of time when you leave it idle You will still be able to receive messages and calls while the phone s screen is off Note For information on how to adjust the time befor...

Page 67: ...pdate Update Your Phone Software You can update your phone s software using the System Update option Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone malfunctioning damaged water seepage etc You must back up all critical information before updating your phone firmware Back Up All Data Prior to Update To back up your Gmail in...

Page 68: ...ist of previously downloaded Google apps and choose those you wish to reinstall 4 Follow the prompts Note Your Google app purchases are reloaded remotely and can be re installed after the update is applied As an added precaution to preserve any data on your optional microSD card not included please unmount it from your phone prior to starting the update process From home tap Apps Settings Device m...

Page 69: ...tification panel 1 Locate the System Update Available icon in notifications 2 Pull down the status bar 3 Tap to open the System Updates screen 4 Tap Download and follow the prompts The downloading icon appears within the status bar to indicate the phone is downloading the necessary files 5 Tap Restart and install to complete the process Confirm Your Current Phone Software 1 From home tap Apps Sett...

Page 70: ...y adding application icons shortcuts folders widgets and more Home Screen Layout Your home screen extends beyond the initial screen Swipe the screen left or right to display additional screens Item Description Status area The status area of the status bar on the right displays phone and service status information such as signal strength battery status Wi Fi and data connectivity ringer status and ...

Page 71: ... notifications for incoming messages missed calls application updates and more Pull down the status bar to display the notification panel Tip Press the Home key to return to the main home screen from any other screen Extended Home Screens In addition to the main home screen your phone features extended home screens to provide more space for adding icons widgets and more Press the Home key to displ...

Page 72: ...tus information on the right side and notification alerts on the left To view the notification panel or access the quick settings menu pull down the status bar from the top of the screen Status Bar Layout Main Status Icons Icon Status Bluetooth Bluetooth is active GPS GPS is active Wi Fi Wi Fi is active File download in progress Download of a file or app is in progress Mute mode Mute mode is enabl...

Page 73: ...de Airplane mode is active Sync Sync is active Battery charging Battery is charging Battery full Battery is fully charged Mobile hotspot Connected as a mobile hotspot Main Notification Icons Icon Notification Missed call A call has been missed Call on hold A call is on hold New voicemail New voicemail message has been received New email New email has arrived New Gmail New Gmail has arrived New mes...

Page 74: ... arrived Update available An app update is available from the Google Play store File upload in progress File is being uploaded or sent Update successful An app update was successful Keyboard in use Keyboard is in use More notifications available View additional notifications Note Additional notification icons may appear All notifications may be accessed through the notification panel ...

Page 75: ...ification panel by pulling down the status bar From there you can check notifications download updates open messaging apps use the quick settings menu and more Open the Notification Panel 1 Pull down the status bar Slide your finger down from the top of the screen The notification panel opens 2 Drag down Expand to display additional quick settings ...

Page 76: ... notification panel gives you access both to notifications and the quick settings menu Item Description Settings Display the Settings screen Quick settings Quickly enable or disable a feature Expand See all available Quick settings adjust screen brightness and more Notifications View details about notifications Clear notifications Clear all notifications Notification settings Configure settings fo...

Page 77: ...ly access frequently used settings options Scroll left or right to display all available settings and tap an icon to turn the selected feature on or off You can customize which settings are available in your Quick Settings list 1 Pull down the status bar The notification panel opens 2 Drag down Expand to display additional quick settings ...

Page 78: ...ag buttons to arrange which options appear in the quick settings panel 5 Tap Done when you are finished Search Device Search your device for apps contacts messages email files settings and more 1 Pull down the status bar Slide your finger down from the top of the screen The notification panel opens ...

Page 79: ...me Activate Multi Window Apps that support Multi window display together on a split screen You can switch between the apps adjust the size of their display on the screen and copy information from one app to the other Note Multi window is not available for all apps 1 From any screen touch and hold Recent apps 2 Tap two apps that support Multi window to open them in split screen view or If you are c...

Page 80: ...ulti window icon Window Controls Use Window controls to switch windows drag and drop content minimize or maximize windows or to close a window 1 Select an app window and then tap Window controls in the middle of the window border 2 The following options are available Switch windows Switch locations between Multi window apps Drag and drop content Move items between the app windows Drag an item to s...

Page 81: ... home screen menu Menu options include Wallpapers and themes Widgets and Screen grid settings You also have the option to add or remove home screens Change the Wallpaper Select and assign your phone s background wallpaper 1 From home touch and hold an empty space and then tap Wallpapers and themes You can also access the wallpaper menu through settings From home tap Apps Settings Wallpapers and th...

Page 82: ...p icon The icon will disengage and you will see the current home screen 3 Drag the icon to an empty location on the home screen The shortcut is added to the home screen Add Widgets to the Home Screen You can add widgets to your phone s home screen Widgets are self contained apps that display on a home screen Unlike a shortcut the Widget works like as an onscreen application There are all kinds of ...

Page 83: ...home touch and hold a shortcut you want to place in a folder and then drag it on top of another shortcut and release it 2 Type a name and then tap Back A new folder is created 3 To add more app shortcuts to the folder touch and hold a shortcut and then drag it on top of the new folder The new shortcut is added to the folder Change Folder Names Once you have added folders you can change the name ea...

Page 84: ...Your Phone s Home Screen 72 Change the Folder Color You can change the color of a folder 1 From home tap the folder to open it 2 Tap and select a color and then tap Back ...

Page 85: ...king Connections The following set of topics will cover your phone s ability to help you make connections from phone calls and maintaining contacts to text messages email Internet and international services ...

Page 86: ...djusting Call Volume Press the Volume key up or down during the call Troubleshooting Problem Difficulty during call Solution 1 It may not be possible to make a call properly in a noisy location Solution 2 When calling using Speaker check the call volume Raising the call volume may make calling difficult Problem Sound pops momentarily during a call Solution Are you changing location while calling S...

Page 87: ... searches for contacts that match If you see the number you want to dial tap it to place the call immediately without entering the rest of the number 3 Tap Dial to call the number The phone dials the number The call begins when the other party answers To end the call tap End The call ends Troubleshooting Question Call does not connect Answer 1 Was the number dialed using the area code If not try d...

Page 88: ...le When you place an emergency 9 1 1 call the GPS feature of your phone seeks information to calculate your approximate location Depending on several variables including availability and access to satellite signals it may take up to 30 seconds or more to determine and report your approximate location Important Always report your location to the 9 1 1 operator when placing an emergency call Some de...

Page 89: ...ves slide Answer to the right to answer it The call begins 2 To end the call tap End The call ends Mute the Ringing Sound To mute the ringer without rejecting the call you can do either of the following Press the Volume key down Place the phone face down on a level surface ...

Page 90: ...omatically send a text message to the caller 1 When a call arrives slide Send message up from the bottom of the screen The ringtone or vibration will stop and you will see a list of preset text messages 2 Tap one of the messages to send it to the caller The selected message will be delivered to the caller You can edit the reject messages through the Call settings menu From the phone app tap More o...

Page 91: ...eadset the current call area shows the Bluetooth call icon Note The Headset button is activated to show the current call is routed to the connected Bluetooth headset not included To route the current call back to the phone tap Headset to temporarily use the phone Tap it again to route the call back to the connected Bluetooth headset Speaker Route the phone s audio through the speaker On or through...

Page 92: ...ated the speaker mode is deactivated End End the current call Tap More during a call to display a list of additional in call features Contacts Display your Contacts list Message Send a text or multimedia message while remaining on the call Memo Create a new memo while remaining on the call Calendar View your calendar while remaining on the call Place a Call from Contacts You can place phone calls ...

Page 93: ...ht to place a call to the entry s primary number Call from Call Log The call log list lets you quickly place calls to recent incoming outgoing or missed numbers 1 From home tap Phone to display the phone app 2 Tap Log to display the call log list The call log list appears 3 Tap an entry to display the call details 4 Tap Call to place a call The phone dials the number The call begins when the other...

Page 94: ...se a passcode to protect against unauthorized access Your phone automatically transfers all unanswered calls to your voicemail even if your phone is in use or turned off 1 From home tap Phone Keypad 2 Touch and hold the 1 key to dial your voicemail number Your phone dials the voicemail access number 3 Follow the system prompts to Create your passcode Record your name announcement Record your greet...

Page 95: ...name and number along with the length of time and priority level of the voicemail message Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail You should set up your voicemail and personal greeting as soon as your phone is activated Your phone automatically transfers all unanswered calls to your voicemail even if your phone is ...

Page 96: ... your name announcement Record your greeting Important Voicemail Passcode It is strongly recommended that you create a passcode when setting up your voicemail to protect against unauthorized access Without a passcode anyone who has access to your phone is able to access your voicemail messages Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to rev...

Page 97: ...email Settings Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen 1 From home tap Apps Voicemail 2 The following options are available when viewing the voicemail inbox More options Access Search Settings and Help features New Voice SMS Send a voice message to friends New Avatar message Send an animated voice message to friends ...

Page 98: ... message using text or voice message More options Access Archive Settings and Help features Delete Delete selected messages Share Send the message using Wi Fi Direct social accounts and so on Archive message Save this message Upgrade to premium Subscribe to the premium Voice to Text transcription service This service requires an additional monthly charge Help View help topics for Visual Voicemail ...

Page 99: ... more 1 From home tap Apps Voicemail 2 Tap More options Settings You will see the voicemail settings menu 3 Select an option to change its settings Avatar Configure you Avatar options Display Change your voicemail message theme and enter a name to identify yourself to people when replying or forwarding messages Help Info View help topics for using Visual Voicemail ...

Page 100: ...eeting can be changed directly using the Visual Voicemail system This direct access saves you from having to navigate within the voicemail menu 1 From home tap Apps Voicemail 2 Tap More options Settings Preferences Personalize voicemail 3 Tap OK to connect to the voicemail system Follow the prompts to change your current greeting Edit the Display Name Using the Voicemail Menu From your Visual Voic...

Page 101: ... Services The following topics outline additional voice related services available with your phone Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call If you do not want your number displayed when you make a call follow these steps 1 From home tap Phone Keypad 2 Tap 6 7 3 Enter a phone number 4 Tap Dial Your caller information ...

Page 102: ...ne number if it is available To respond to an incoming call while you are on a call Slide Answer to the right This puts the first caller on hold and answers the second call To switch back to the first caller Tap Swap Note For those calls where you do not want to be interrupted you can temporarily disable Call Waiting by pressing 7 0 before placing your call Call Waiting is automatically reactivate...

Page 103: ...Contacts 2 Once you have established the connection tap Add call and dial the second number or place the call from Log or Contacts This puts the first caller on hold and dials the second number 3 When you are connected to the second party tap Merge Your conference call is now in session 4 To end the three way call tap End Note If one of the people you called hangs up during your call you and the r...

Page 104: ...charged a higher rate for calls you have forwarded To activate Call Forwarding 1 From home tap Phone 2 Tap 3 Enter the area code and phone number to which you want your calls forwarded 4 Tap Dial You will hear a tone to confirm the activation of Call Forwarding All calls to your wireless number will be forwarded to the designated phone number To deactivate Call Forwarding 1 From home tap Phone 2 T...

Page 105: ...o send when declining incoming calls Answering and ending calls Answer calls by pressing the Home key or using voice commands End calls by pressing the Power key or using voice commands Call alerts Vibrate or play tones when calls are answered or ended Alarms and notifications can be turned off during calls Ringtones and keypad tones Select or create your default ringtone set the phone to vibrate ...

Page 106: ...il alert sound Vibrate Set the phone to vibrate when new voicemail arrives Voicemail Set options for voicemail See Voicemail Setup Use the Call Settings Menu 1 From home tap Phone More options Settings The call settings menu appears 2 Configure your options Tap a menu item to display its options Select your options and follow the prompts to set them Your call settings options are set ...

Page 107: ...1 From home tap Phone More options Settings 2 Tap More settings TTY mode 3 Tap TTY Full TTY HCO or TTY VCO to turn TTY mode on or Tap TTY Off to turn TTY mode off Your phone s TTY mode is set Note When enabled TTY mode may impair the audio quality of non TTY devices connected to the headset jack Warning 9 1 1 Emergency Calling It is recommended that TTY users make emergency calls by other means in...

Page 108: ...d in Contacts may be lost or changed if the battery is removed for a long period or left uncharged Accident or malfunction may also cause loss or change to information It is recommended that you keep a separate copy of contacts and other important information Sprint is not responsible for any damages from lost or changed contacts Add a Contact You can add contacts from your phone s Phone applicati...

Page 109: ...with your Samsung account online 4 Use the keyboard to enter as much information as you want Picture Tap the picture icon to assign a picture to the contact Name Enter the name of the contact Organization Enter organization information for the contact Phone number Enter the phone number for the contact Email Enter email addresses for the contact Groups Assign the contact to a group More Show addit...

Page 110: ... phone number to Contacts directly from the phone keypad 1 From home tap Phone 2 Enter a phone number and tap Add to Contacts 3 To add the number to an existing contact tap Update existing To add a new contact tap Create contact For an existing contact tap the contact name and select a number type for the new number For a new contact enter the name and any additional information 4 Tap Save The con...

Page 111: ...g a contact entry 1 From home tap Apps Contacts You will see the Contacts list 2 Tap a contact to view quick options Tap Call to dial the contact s default phone number Tap Message to send the contact a message Tap Details to view more information about the contact ...

Page 112: ...n show s your Contacts app layout and describes the various features Item Description More options Access additional options Search Search contacts Contact Tap to show the contact s details Image Tap to show the contact s details Add new contact Add a new contact ...

Page 113: ... customize with a unique ringtone and more 1 From home tap Apps Contacts You will see the Contacts list 2 Tap a contact and then tap Details The contact s detailed listing appears 3 Tap Edit 4 Tap any field you want to change or add See Add a Contact 5 Add or edit the information and then tap Save Your changes are saved to the contact entry ...

Page 114: ...etc tap on the right side of the entry field Delete a Contact You can delete a contact from the contacts details page 1 From home tap Apps Contacts You will see the Contacts list 2 Tap a contact and then tap Details The contact s detailed listing appears 3 Tap More options Delete 4 Tap Delete The contact is deleted Tip You can also touch and hold the contact from the contact list and then tap Dele...

Page 115: ...ly access your most used or preferred Contacts entries Mark Contacts as Favorites 1 From home tap Apps Contacts 2 Tap a contact and then tap Details 3 Tap Favorite to turn the star yellow Remove Contacts from Favorites 1 From home tap Apps Contacts 2 Tap a contact and then tap Details 3 Tap Favorite to turn the star white 4 Tap Done ...

Page 116: ...the members of a group Create a Group 1 From home tap Apps Contacts 2 Tap More options Groups and then tap Create 3 Tap fields to enter information about the group Tap Device storage and all accounts to choose where to save the group You can save it to a specific account to the device memory or to all accounts Tap Group name to enter a name for the new group Tap Group ringtone to select a ringtone...

Page 117: ...p a group 3 Tap More options Send message 4 Tap Recipients to edit the group s members receiving the message 5 Continue to enter your message and send it For more information see Text and Multimedia Messaging Send an Email to a Group You can send an email to members of a group if the members have an email address stored in their contact record 1 From home tap Apps Contacts 2 Tap More options Group...

Page 118: ...kly share contacts using Bluetooth email Gmail or text messaging 1 From home tap Apps Contacts 2 Tap a contact and select Details 3 Tap Share 4 Tap vCard file VCF to share the contact as a vCard file or tap Text to share the contact information in a text file 5 Select a sharing method When sharing a contact as a vcf file the follow sharing methods are available Link sharing Send large files to oth...

Page 119: ...nd Android Beam Bluetooth Send the information using Bluetooth See Bluetooth for information on pairing and sending using Bluetooth Copy to clipboard Save the information to the clipboard Drive Save the information to your Google Drive account Email Send the information as an email attachment If prompted select an email account Address the message add a subject and a message and then tap Send See ...

Page 120: ...lect which contacts you want to share it with as well as select additional information you want to share 1 From home tap Apps Contacts You will see the Contacts list 2 Tap your profile under Set my profile Your profile displays 3 Tap Profile sharing and then tap On Off to enable the feature ...

Page 121: ...g you may be prompted to agree to the Enhanced features Terms and Conditions and Privacy Policy Review the terms and tap Agree to continue Import Contacts Your phone offers a couple of options for importing contacts from installed SD memory cards or external devices using USB Before Importing Contacts from an SD Card You will need to have installed an SD card with previously backed up contacts inf...

Page 122: ...e import if needed Before Backing Up Contacts to an SD Card You will need to have installed an SD card not included into your phone before you can back up your contacts See SD Card for SD card information Back Up Contacts to Your SD Card 1 From home tap Apps Contacts You will see the Contacts list 2 Tap More options Settings Import export contacts You will see the Import Export contacts menu 3 Tap...

Page 123: ... a customized list of contacts to display Sort by Choose how contacts are sorted by first or last name Name format Choose how contacts are displayed by first or last name Search for nearby places Find phone numbers and information for local businesses and venues Share multiple contacts You can choose how to transfer contacts when sharing them with other devices such as using Bluetooth As one file ...

Page 124: ...appointments vCalendar See your service plan for applicable charges for messaging Send a Text Message Quickly compose and send text messages on your phone 1 From home tap Apps Messages 2 On the Messaging screen tap Compose new message 3 Fill in one or more recipients You can Enter phone numbers directly in the Recipient field If you are sending the message to several phone numbers separate the pho...

Page 125: ...saging screen tap Compose new message The Compose screen opens 3 Fill in one or more recipients You can Enter phone numbers directly in the Recipient field If you are sending the message to several phone numbers separate the phone numbers with a comma As you enter information any matching phone numbers from your contacts list are displayed Tap a match to enter that number or address directly Tap A...

Page 126: ...ry Video Attach a stored video See Record Videos o Audio Attach a stored music file or voice recording Record audio Make a voice recording and attach it Samsung Notes Attach a note See Samsung Notes Calendar Select the calendar event you want to attach See Calendar Location Add your current location requires GPS to be turned on or a location you pick on a map to your message See Google Maps Contac...

Page 127: ...ptions Add slide View the next or previous slide Tap up or down Preview your slideshow Tap More options Preview For more options tap More options and select an option 4 When you have finished composing the multimedia message tap Send Tip To compose a slide show you can also simply attach multiple items separately to the MMS message Tap Attachment and select a file type location and file and then r...

Page 128: ... Read a Text Message Do one of the following On the Messaging screen tap the text message or conversation to open and read it If you have a new message notification pull down the status bar to open the notification panel Tap the new message to open and read it To return to the Messaging screen from a conversation tap Back Note If a message contains a link to a Web page tap the message and then tap...

Page 129: ...converted into a multimedia message Protect Lock a Message You can lock a message so that it will not be deleted even if you delete the other messages in the conversation 1 From home tap Apps Messages 2 On the Messaging screen tap a conversation 3 Touch and hold the message that you want to lock 4 Tap Lock on the options menu A lock icon is displayed at the right hand side of the message Delete Co...

Page 130: ...gs and notifications 1 From home tap Apps Messages 2 Tap More options Settings to configure settings Notifications When turned on notifications for new messages display in the status bar Tap On Off to turn the setting on and then configure options Notification sound Choose a sound to play for new message notifications Vibrations Choose whether vibration plays along with the sound for new message n...

Page 131: ...dest messages when the maximum number of text 1000 and multimedia 100 messages has been exceeded More settings Split view Turn on split view in landscape mode Emergency alert settings Configure emergency alert settings You can enable or disable some alerts Extreme Alert Severe Alert Amber Alert and Emergency alert test messages You cannot disable Presidential alerts Emergency alerts Choose types o...

Page 132: ...ate and Send a Gmail Message Use your phone to create and send Gmail messages 1 From home tap Apps Google Gmail The Gmail Inbox opens 2 In the Inbox tap Compose The Gmail composition window opens 3 Enter the message recipient s subject and message and then tap Send The Gmail message is sent Gmail Composition Options Adding Cc Bcc In the mail composition window tap Expand and then add recipients At...

Page 133: ...ts Note To view your sent messages in the Inbox tap Menu Sent Check Received Gmail Messages Your phone allows you to access read and reply to all your Gmail messages Open Gmail Messages from Notifications When new Gmail arrives you will see New Gmail in the status bar 1 Pull down the status bar to display the notification panel 2 Tap the new message from the notification panel The new Gmail messag...

Page 134: ...read you want to view The message thread opens with the newest message displayed Options when Reviewing Gmail Messages Replying to Gmail Messages With the Gmail message open tap Reply compose your reply message and tap Send To reply to all tap More options Reply all Forwarding Gmail Messages With the Gmail message open tap More options Forward enter a recipient and an additional message and tap Se...

Page 135: ...me tap Apps Google Gmail The Inbox opens 2 Touch and hold a conversation thread to add a checkmark to it and then tap More options Move to 3 Tap a label for the thread The thread is added to the selected label Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the Inbox When replies arrive for archived threads they appear in the Inbox again 1 From home tap Apps G...

Page 136: ...rk to it and then tap More options Mute The thread is now hidden Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread you can simply delete it from the Inbox 1 From home tap Apps Google Gmail The Inbox opens 2 Touch and hold a conversation thread to add a checkmark to it and then tap Delete OK The thread is deleted Search Gmail Messages If you need to find a specific mess...

Page 137: ...m from the Settings Clouds and accounts Accounts menu 1 From home tap Apps Settings Cloud and accounts Accounts Add account 2 Tap Google and then tap Enter your email 3 Enter your Gmail username and password and then tap Next 4 After your phone connects with the Google servers select the items you would like to sync with your phone and then tap Sync now 5 Tap Finish setup You are signed in to your...

Page 138: ...re than one Gmail account set up you can switch between them in the Gmail app 1 From home tap Apps Google Gmail The Inbox opens 2 Tap Menu 3 Tap the icon for the account you want to view from the list at the top of the menu The selected account Inbox is displayed ...

Page 139: ...unt name to configure settings for a specific Gmail account General settings Gmail default action Conversation view Swipe actions Sender image Reply all Auto fit messages Auto advance Confirm before deleting Confirm before archiving and Confirm before sending Account settings Inbox type Inbox categories Notifications Inbox sound vibrate Signature Vacation responder Sync Gmail Days of mail to sync ...

Page 140: ...ts set up at one time Before setting up an email account make sure you have the username user ID password server name etc so you can get set up successfully 1 From home tap Apps Samsung Email A popup window for adding an account appears if no email account has been previously set up 2 Tap a configured Gmail account to use it with the Email app or tap Add new account to add a different email accoun...

Page 141: ...t from the Email App You can add email accounts directly from the email app even if you have another email account set up 1 From home tap Apps Samsung Email The email Inbox opens 2 Tap Menu options Settings 3 Tap Add account 4 Follow the prompts to complete the account setup The email account is added and you will begin receiving email for the account ...

Page 142: ...If you have custom settings you need to configure tap Manual setup and enter your settings These may include mail type user name password server security type etc 3 Select your sync settings and then tap Next 4 Enter an account name and a display name and tap Done to complete setup The email account is set up and you will begin receiving email for the account Important If the account type you want...

Page 143: ...nter your system s Exchange server remote email address Obtain this information from your company network administrator Use secure connection SSL Tap to place a checkmark in the box if your system requires SSL encryption Use client certificate Tap to place a checkmark in the box if your system requires certification 4 Follow the prompts to configure options for the account 5 Enter an account name ...

Page 144: ...e To add recipients from Contacts tap Add from Contacts select the contact s you wish to include and then tap Done 4 Enter the email subject and message To add an attachment to the message tap Attach select an attachment type and an attachment and then tap Done 5 Tap Send The email message is sent ...

Page 145: ...n the status bar to display the notification panel and then tap an email notification The email Inbox will open and display the new email message Options when Reviewing Email Messages Resetting Mail as Unread Touch and hold a message to select it and then tap More Mark as unread Deleting Email Touch and hold a message to select it tap the check box on the left side of any other messages and then t...

Page 146: ...d tap Send Delete an Email Account You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone 1 From home tap Apps Samsung Email The email Inbox opens 2 Tap More options Settings 3 Tap an account name and then tap Remove Remove The account is deleted from your phone ...

Page 147: ... settings are you can also synchronize your sent and received email messages manually at any time While viewing the account you want to synchronize swipe down Sort Email Messages 1 On the email account Inbox tap More options Sort by 2 Select from the options to sort email messages by date received sender read unread attachments or priority Delete Email Messages 1 On the email account Inbox touch a...

Page 148: ...wnload attachments Automatically download attachments when connected to a Wi Fi network Sync schedule Configure a schedule for syncing your email account Period to sync Email Configure how far back in time you want to sync your email account Limit retrieval size Set a limit to the size of email messages you want to receive on your phone Limit retrieval size while roaming Set a different email size...

Page 149: ...ettings to configure options General email settings which affect all email accounts include Manage accounts Configure options for specific accounts Available settings depend on the type of account Add account Add additional email accounts View as View emails in standard or conversational mode Auto fit content Shrink email content to fit the screen Content can still be viewed in detail by zooming i...

Page 150: ...count Configure options for synchronizing your phone with your account Account name Enter a name to identify this email account Always Cc Bcc myself Choose options for sending a copy of emails you send to yourself as a copy Cc or blind copy Bcc Signature Customize or delete the text signature that is automatically added to emails you send Show images Choose whether to automatically display embedde...

Page 151: ...ty server trash Delete the contents of the trash folder on the account server In case of sync conflict Choose whether information from the server or phone has priority when there is a conflict Sync Contacts Choose whether contacts are synchronized between your phone and the account Sync Calendar Choose whether calendar events are synchronized between your phone and the account Sync Task Choose whe...

Page 152: ...etwork provides your phone with wireless Internet access over greater distances than Wi Fi and delivers data transfer rates of up to 60 Mbps To connect your phone to the 4G LTE network you must be in an area covered by the 4G LTE network For more information about the availability of Sprint 4G LTE service in your location visit sprint com coverage Note The availability and range of the network dep...

Page 153: ...to sign up for Sprint data services might have jsmith003 sprintpcs com as his user name When you use data services your user name is submitted to identify you to the network Your user name is automatically programmed into your phone You do not have to enter it Find Your User Name You can find your user name through your phone s device menu 1 From home tap Apps Settings About device 2 Tap Status Yo...

Page 154: ...ne will download and install the profile update Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen The following symbols are used Icon Status Network full signal The fullness of the triangle icon indicates the strength of the signal A fuller icon means a better signal 4G LTE data service Your phone is con...

Page 155: ...personation etc SSL TLS Cautions When opening a secured page users must decide as their responsibility whether or not to open the page with use of SSL TLS Sprint and the applicable Certification Authorities make no guarantees whatsoever to users regarding security of SSL TLS Use the Browser Launching the browser is as easy as tapping an icon From home tap Apps Samsung Internet The browser opens Th...

Page 156: ...s Samsung Internet The browser opens 2 Navigate to the Web page you want to bookmark and tap Bookmarks Add The add bookmark window opens 3 Check or change the bookmark title URL etc and then tap Save The Web page is added to bookmarks Bookmark Options Editing Bookmarks From the browser tap Bookmarks touch and hold a bookmark tap More Edit bookmark edit the bookmark and then tap OK Deleting Bookmar...

Page 157: ... options to view your browsing history 1 From home tap Apps Samsung Internet The browser opens 2 Tap Bookmarks The bookmark window opens If you do not see Bookmarks pull down the Web page to display the address bar 3 Tap the History tab and then tap an entry The Web page opens ...

Page 158: ...en websites quickly and easily 1 From home tap Apps Samsung Internet The browser opens 2 Tap Tabs The tabs window opens If you do not see Tabs drag the Web page down to display the address bar 3 Tap New tab A new tab appears To switch tabs tap one of the available thumbnails in the tabs window ...

Page 159: ...unch Internet Default search engine Choose a default search engine Auto fill profile Manage your Auto fill profile Manual zoom Override website requests to control zoom level Privacy Choose options related to privacy Advanced Choose settings to control how the browser treats content such as allowing JavaScript blocking pop ups and managing website data About internet View information about the Bro...

Page 160: ...ogle Chrome Chrome opens 2 Tap the address bar at the top and enter search words for a Google search or a Web address URL The search results appear or a Web page opens Chrome Support To find on phone help with Chrome from Chrome tap More options Help Feedback A Web page will open displaying Google help for Chrome Tip For more information from your computer visit google com intl en chrome browser m...

Page 161: ...book ID and password and tap Log in to sign in to an existing account or tap Sign Up for Facebook to set up a new Facebook account 2 Tap Status and type an update tap Photo and upload a picture from the gallery tap Check In to share your location Like and comment on friends posts and more Hangouts Meet friends and family online share photos host video calls and send SMS and Hangouts messages Log i...

Page 162: ...dow tap More Delete Delete Note You can use Hangouts as your phone s default messaging app or as a standalone IM app If you set Hangouts as the default messaging app the Messages app will be disabled For more information see Default Applications Instagram Capture and share photos and videos with your friends Customize what you capture and then share it on your feed or post it directly to your frie...

Page 163: ...must activate Sprint Worldwide service To activate Sprint Worldwide service Chat with or email an international support rep by visiting sprint com swwsupport or Call Sprint Worldwide Customer support at 1 888 226 7212 Your Phone s SIM Card for International GSM Roaming Your phone comes with a preinstalled SIM Subscriber Identity Module card to support roaming on compatible GSM networks Note Your S...

Page 164: ...s not inserted correctly the device cannot detect the SIM card Re orient the card and place it back into the slot if the SIM is not detected Enable Global Roaming Mode Your phone is designed to enter global roaming mode automatically when you activate your Sprint Worldwide service meaning that it should automatically connect to an appropriate CDMA LTE network or GSM UMTS network when you travel Yo...

Page 165: ...s 2 Tap Mobile networks 3 Tap Network operators 4 Tap an available network The selected carrier is set To automatically select an appropriate carrier default tap Choose automatically To search for all available networks tap Search networks Make and Receive Worldwide Calls When traveling on international networks you can place and answer calls as you would on the Sprint network see Place and Answer...

Page 166: ...ail will follow you as you travel All of your unanswered calls will be forwarded to your Sprint voicemail You will need to be sure your voicemail box is already set up and that you know your voicemail passcode Note Sprint voicemail may not be available on all networks check sprint com sww for service information International Voicemail Troubleshooting There are a few tips to keep in mind when usin...

Page 167: ...is received You may see Missed Call on your screen prior to receiving a message notification You must call voicemail in order to retrieve messages Follow the instructions on the previous page to store your voicemail number for easy access Retrieve Voicemail Messages The voicemail retrieval process while traveling is the same as on the Sprint Network however you will be required to enter your voice...

Page 168: ... may need to manually select the carrier that provides Sprint service in your location You can find a list of carriers for each country where GSM data service is offered at sprint com sww Then follow the instructions below to select the appropriate carrier network on your phone Access International Data Services on GSM UMTS Networks To select a GSM data service carrier for a specific country 1 Fro...

Page 169: ...act customer service see below When calling to report an issue the following information will be beneficial in trying to resolve your issue as quickly as possible Your wireless phone number The city and country you are traveling in Any error message that displays on your phone or that you heard when trying to place a call If the issue is with data were you able to place voice calls If the issue is...

Page 170: ...dwide Customer Support in the following countries Country From Landline Phone Canada 1 866 805 9890 Caribbean Anguilla Barbados Cayman Islands and Dominica 1 888 226 7212 France 0800 903200 Germany 0800 180 0951 Italy 800 787 986 Mexico 001 877 294 9003 Trinidad and Tobago 1 800 201 7545 United Kingdom 0808 234 6616 Note This toll free service is available on ordinary landline phones and some publ...

Page 171: ...tach your phone to the computer and copy the files to the music folder File Transfer Tips If you want to save data to an SD card on your phone make sure the SD card is installed and active See SD Card Avoid removing the SD card while transferring data Data exchange may use the methods outlined in the following table Method Description Transferring media files Transfer files between your phone and ...

Page 172: ...es via USB Connecting MIDI devices via USB or Charging via USB The files on your phone can now be accessed using your computer For most transfers you will want to use Transferring media files via USB To change the option tap it in the notification panel to open the Use USB for window and then tap the desired option 3 On your computer navigate to the detected device such as through the My Computer ...

Page 173: ...ngs Connections 2 Tap Wi Fi The Wi Fi settings menu appears 3 Tap On Off to turn Wi Fi on Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks To disable Wi Fi tap On Off again 4 Tap a Wi Fi network to connect enter the password if it is not an open network and then tap Connect Your phone is connected to the Wi Fi network You will see Wi Fi in the status bar The...

Page 174: ...i Fi connection options 1 From home tap Apps Settings Connections 2 Tap Wi Fi The Wi Fi settings menu appears 3 Tap On Off to turn Wi Fi on Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks To disable Wi Fi tap On Off again 4 Tap More Advanced The advanced Wi Fi settings menu appears 5 Configure your Wi Fi settings Your Wi Fi settings changes are saved Discon...

Page 175: ...ccept the connection on the other device The phone is connected using Wi Fi Direct If a connection is not accepted after a certain period the connection request is canceled To stop a connection tap End connection OK Hotspot Hotspot allows you to turn your phone into a Wi Fi hotspot When this feature is turned on you can share your phone s mobile data services using Wi Fi with other Wi Fi enabled d...

Page 176: ...nication shown onscreen Connect to Hotspot 1 Enable Wi Fi wireless functionality on your target device laptop media device etc 2 Scan for Wi Fi networks from the device and select your phone hotspot from the network list You can change the default name by tapping More options Configure Hotpot and entering a new Network name 3 Select this phone and follow your prompts to enter the passkey provided ...

Page 177: ...ed devices depending on the transferred data Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs Bluetooth devices with hands free features etc Function Description Audio output Listen to music etc wirelessly Hands free calls Call hands free using Bluetooth capable hands free devices and headsets Data exchange Exchange data with Bluetooth devices Enable the Bl...

Page 178: ...Bluetooth tap On Off again Tip You can also turn Bluetooth on or off with the toggle menu in the notification panel Pull down the status bar to display the notification panel and then tap Bluetooth to turn Bluetooth on or off Note Turn off Bluetooth when not in use to conserve battery power or in places where using a wireless phone is prohibited such as aboard an aircraft and in hospitals ...

Page 179: ...in the Available devices list If a target device is not detected tap Scan to search again 3 Tap a device from the Available devices list and follow the prompts to pair with the device The Bluetooth device is paired to your phone Methods to accept a Bluetooth connection differ depending on the devices used Unpairing from a Paired Device 1 From the Bluetooth settings menu tap Settings next to the pa...

Page 180: ...d devices list Your phone connects to the paired device The pairing and connection status is displayed below the device s name in the Bluetooth devices section When the device is connected to your phone the Bluetooth paired icon is displayed in the status bar Depending on the type of device you have connected you can then start using the headset or car kit to listen to music or make and receive ph...

Page 181: ...es of Data You Can Send Using Bluetooth You can send the following types of information depending on the device you are sending to Images and videos Calendar events Contacts Audio files In the instructions below Contacts data is being used as an example Sending Contacts Data Using Bluetooth 1 From home tap Contacts You will see the Contacts list 2 Tap a contact and select Details 3 Tap Share ...

Page 182: ...n your phone receives a file you will see a notification To open the file immediately pull down the status bar to display the notification panel and then tap the notification When you open a received file what happens next depends on the file type Media files and documents are usually opened directly in a compatible application For example if you open a music track it starts playing in the Music a...

Page 183: ...e tap Apps Settings 2 Tap Hotspot and Tethering 3 Select a tethering option Bluetooth tethering or USB tethering Tethering is turned on and your phone s Internet connection can be shared with a connected device For USB tethering connect your phone to the target device with the supplied USB cable For Bluetooth tethering pair your phone with the other device using Bluetooth ...

Page 184: ...172 Apps and Entertainment The following set of topics will explore the features that make your phone so much more than a phone from the camera and productivity apps to music entertainment and more ...

Page 185: ... video in the Gallery application Capture picture Take a picture Record video Begin recording video Camera Modes or Effects Swipe right to change the shooting mode Swipe left to add an effects filter Switch cameras Switch between the rear camera and the front camera HDR Auto Enable the light sensitivity and color depth features of the device to produce a brighter and richer picture Flash Activate ...

Page 186: ... Phone s Camera For an overview of your phone s camera and its features you can access more information through the camera settings menu 1 From home tap Apps Camera The camera viewfinder appears 2 Tap Settings Help and tap a topic to learn more ...

Page 187: ...ight Be careful not to expose lens to direct sunlight for long periods May discolor color filter and affect color of images Flash Warning Do not shine the flash close to eyes Do not look directly at the flash when shining Do not shine the flash at other people s eyes May affect eyesight etc Take a Picture You can take high resolution pictures using your phone s camera Note If you have an SD card i...

Page 188: ...re saved to your phone s memory 1 From home tap Apps Camera The camera viewfinder appears 2 Aim the camera at your subject and then tap Record Video recording begins 3 The following actions are available Tap Capture to take a picture while recording Tap Pause to pause recording Tap Resume to resume recording Tap Stop to stop recording The camera stops recording and the video is captured and saved ...

Page 189: ...videos at a high frame rate for viewing in slow motion You can play a specific section of each video in slow motion after recording it Hyperlapse Create your own time lapse video by recording at various frame rates The frame rate is automatically adjusted depending on the scene being recorded and the movement of the device Food Take pictures that emphasize the vivid colors of food Front camera Sel...

Page 190: ...n also easily assign a picture as your contact picture or wallpaper and share pictures with your friends View Pictures and Videos You can access and view all your stored pictures and videos from your phone s Gallery 1 From home tap Apps Gallery The album list opens 2 Tap an album such as Camera The list of pictures and videos for the album opens To select another album tap Back to return to the Al...

Page 191: ...can browse through the pictures and videos of that album Tap a picture or video to view it in full screen By default the pictures and videos in an album are displayed in grid view Note When viewing pictures you can touch and hold on a picture or video to open a selection menu and choose what to do with the picture or video Camera Settings You can adjust your camera s settings using the icons on th...

Page 192: ... resolution Use higher resolution for higher quality Higher resolution videos take up more memory Tracking AF Focus on and track a subject selected on the preview screen Shape correction Correct distortion in pictures automatically Front camera Picture size Select a resolution Use higher resolution for higher quality Higher resolution pictures take up more memory Video size Select a resolution Use...

Page 193: ...ctures Set to show pictures after taking them Quick launch Open camera by pressing the Home key twice in quick succession Storage location Select the memory location for storage This option only appears if an optional memory card not included is installed Voice control Take pictures by saying Smile Cheese Capture or Shoot or record videos by saying Record Video Volume keys function Use the Volume ...

Page 194: ...r live broadcast Share Share while recording your live broadcast Stop End your live broadcast Record a Live Broadcast Record and instantly share your videos to YouTube 1 From home tap Apps Camera The camera viewfinder appears 2 Swipe to the right and tap Live broadcast 3 Tap Invite and select contacts to share your live broadcast with You will also have the option to share your live broadcast duri...

Page 195: ... Camera The camera viewfinder appears 2 Swipe to the right and tap Live broadcast 3 Tap Invite and select contacts or groups to share your live broadcast with 4 Tap Save to send invites To share a Live broadcast while broadcasting Tap Share and select a sharing method to share your Live broadcast To share a Live broadcast after broadcasting After recording tap Share link and select a sharing metho...

Page 196: ...vacy Choose either to have your videos unlisted where only friends with a link can view them or public where anyone can view them Video size Tap to choose a size option Social media settings Share your link with social media when you start broadcasting Auto save Tap to enable auto saving your videos to the Gallery app Auto dim Dims the brightness if you broadcast without touching the screen Add sh...

Page 197: ... 2 Follow the prompts to update the app in Play Store and then explore the app to customize your views add locations and more Calculator Your phone s convenient built in calculator lets you perform basic and advanced mathematical equations 1 From home tap Apps Calculator The calculator app launches 2 Tap keys for calculations Calculation results appear Tip To use the scientific calculator make sur...

Page 198: ...le Account on your phone See Google Account Calendar Operations View Today s Calendar From the Calendar tap Today Change Calendar View From the Calendar tap Year Month Week Day or Tasks to change the current view View Next Previous Month Month View From the Calendar swipe left or right View Next Previous Week Week View From the Calendar swipe left or right View Next Previous Day Day View From the ...

Page 199: ...alendar Events You can display the Calendar in daily weekly monthly or agenda view To change the Calendar view tap the current view in the top right corner and then tap Year Month Week Day or Tasks 1 From home tap Apps Calendar The Calendar app opens 2 Tap a date and then tap an event The event details appear Tap the event to edit it ...

Page 200: ...cted calendars sync Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone you can also synchronize Exchange ActiveSync calendar events on your phone Calendar events on your Exchange ActiveSync will also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server 1 From home tap Apps Settings Cloud and accounts Acco...

Page 201: ...ay events About Calendar View information about the Calendar app Lock time zone When enabled event times will be locked to the time zone you select Times and dates will not change even if you travel to another time zone Note If Microsoft Exchange ActiveSync doesn t appear under the Accounts heading in the Settings menu you do not have an Exchange ActiveSync account configured on the phone For info...

Page 202: ...ock appears 2 Tap the Alarm tab 3 Tap Add alarm 4 Set the alarm options including time days repeat pattern alarm type alarm tone and volume and then tap Save The alarm is set Phone at Alarm Time At the set alarm time the phone sounds the alarm and or vibrates Stopping an alarm When the alarm sounds tap Dismiss ...

Page 203: ... clock lets you keep track of the current time in multiple cities around the globe 1 From the clock app tap World Clock 2 Tap Add city and select a city 3 Repeat to add multiple cities Stopwatch The stopwatch lets you time events down to the hundredth of a second 1 From the clock app tap Stopwatch 2 Tap Start to begin timing 3 Tap Stop to stop timing Additional options include Lap to keep track of...

Page 204: ...the Google Maps app to determine your location find directions browse local businesses and attractions rate and review places and more Enable Location Services on Your Phone Before using any location based services you must enable your phone s location feature For information about setting your phone s location options see Location Settings View Maps of Specified Places Use Google Maps to locate a...

Page 205: ...st Check Detailed Operation for Maps From the Maps app tap Menu Help Google Search Search not only the Internet but also the apps and contents of your device 1 From home tap the Google search bar or tap Apps Google Google The Search window opens If confirmation appears follow the prompts If a description for Google Now appears tap Next and read information Tap Enable on the last page if you want t...

Page 206: ...pen it Note Different folders may appear depending on how your phone is configured File Groups Files stored in the device are organized into the following groups Recent files View recently saved files This only appears if one or more files have been accessed recently My device View folders and files located on the device SD card View folders and files located on the optional SD card not included T...

Page 207: ...estions Is it raining in Dallas or speak commands Show me where to find cheap gas 1 From home tap Apps Samsung S Voice 2 Review and accept the terms and conditions and then tap Next 3 Tap Start and follow the instructions to set up a wake up command 4 To use S Voice speak a command The screen gives you some examples 5 Tap Microphone if the phone does not hear you or to give it a command Note You m...

Page 208: ...s Samsung Samsung Gear Samsung Notes The Samsung Notes app helps you create edit and manage all the notes on your phone Sign in to your Samsung account to access your notes in Samsung Notes from any device With Samsung Notes create content by typing writing drawing and even recording voice video or taking pictures Templates are provided to make content creation easy and help keep things organized ...

Page 209: ...e Sort Change the way notes are organized List Grid view Switch between List view and Grid view Settings View settings for the Samsung Notes app Help View help topics for the Samsung Notes app Samsung Pay Samsung Pay is the new way to pay with your Samsung Galaxy device It is simple secure and works in more stores than any other mobile payment service Samsung Pay is accepted almost anywhere you ca...

Page 210: ... Pay 2 Tap More Settings Use Simple Pay 3 Tap On Off to enable Simple Pay on each screen To use Simple Pay 1 From any screen swipe up from the Home key Your payment card and Simple Pay are displayed 2 Drag the card down to close Simple Pay Use Samsung Pay Use Samsung Pay quickly and conveniently whenever you have your device with you 1 From home tap Apps Samsung Pay or From any screen swipe up fro...

Page 211: ...saction uses a unique token each time so your device only allows payments with your consent For more information about Samsung Pay visit samsung com us samsung pay For Samsung Pay support visit samsung com us support owners app samsung pay Sprint Family Locator Use Sprint Family Locator to locate any phone on your Sprint family plan instantly from your mobile phone tablet or computer From home tap...

Page 212: ...ht on your device You must have an account with Amazon to use the Kindle application From home tap Apps Amazon Amazon Kindle Amazon Music Purchase download and play music from Amazon From home tap Apps Amazon Amazon Music Amazon Photos Store your photos on Amazon s cloud server From home tap Apps Amazon Amazon Photos Amazon Video Watch Amazon Prime movies and videos on your phone From home tap App...

Page 213: ...download For more information about Google Play Music visit play google com about music Note For information about loading music onto your phone see Transfer Files between Your Phone and a Computer Play Music with Google Play Use the Google Play Music app to listen to all your music on your phone Compatible music file formats include MP3 mp3 AAC m4a WMA wma FLAC flac OGG ogg DRM protected AAC m4p ...

Page 214: ...e Options menu Access the options menu Music image album name Display music images and album names if available Shuffle playlist Shuffle the current playlist or queue Song length The length of the song Rate thumbs up thumbs down Rate the current song Next song Play the next song Play pause Play or pause the current song Previous song Play the previous song Elapsed time Amount of time the song has ...

Page 215: ... The Play Music app opens to the Listen Now screen 2 Tap Menu to view your library or playlists or to access Google Play Music online 3 From a list displaying songs tap an item from the category window and then tap Add to playlist 4 Tap New playlist 5 Enter a name and tap OK The playlist is created 6 Return to the library view and select Albums or Songs 7 Tap More options next to an item and then ...

Page 216: ...er anyone that uses the S Pen to draw sketch scribble or paint Share photos comment on other creations or just browse through the pages for something to add to your personal collection From home tap Apps Samsung PEN UP S Health Manage your health with the S Health wellness application Set fitness goals check your progress and keep track of your overall health Caution The information gathered from ...

Page 217: ...in your blood Stress Measure your stress level using your heart rate variable Running Use S Health as a pace setter while running Heart rate Measure your heart rate using the heart rate sensor on the back of your phone next to the Camera flash Place your finger over the sensor and then tap the screen to start Hold your finger on the sensor and keep still until the sensor reports your heart rate Co...

Page 218: ...r a woman older than age 55 You have a family history of heart disease before age 55 You smoke or quit smoking in the past six months You have not exercised for three months or more You are overweight or obese You have high blood pressure or high cholesterol You have impaired glucose tolerance also called pre diabetes When in Doubt Check it Out If you are unsure of your health status have several ...

Page 219: ... first time you use the app tap Accept to agree to the Premium Services Terms of Use 2 Tap a store option from the main page Ringbacks Store Music Store or Ringtones Store or tap More options Music under Library to access your music Tap the navigation tools to skip ahead or rewind Tap More options at any time to see additional options For more information tap Menu Settings About or Help Note If yo...

Page 220: ...Coverage not available everywhere Content and lineup subject to change Select channels also available for casual usage Your Sprint TV Channel Options The Sprint TV application offers a wide variety of accessible channels Subscription options include comprehensive basic packages as well as a full menu of a la carte channels Watch TV 1 From home tap Apps Sprint Sprint TV Movies 2 Follow the prompts ...

Page 221: ...int Zone categories and options are subject to change Check back frequently for new content and updates YouTube View and upload YouTube videos from your device View YouTube Videos You can use the YouTube app to view videos on YouTube even if you aren t signed in to a YouTube account 1 From home tap Apps Google YouTube The YouTube app launches If you are prompted to provide confirmation to use the ...

Page 222: ...t up a YouTube account and sign in to it on your phone 1 From home tap Apps Google YouTube The YouTube app launches 2 Tap Account The Account menu appears 3 Tap Add 4 Find a stored video and tap the thumbnail to select it Enter a title description and tags and select a privacy setting 5 Tap Upload The video is uploaded to your YouTube channel ...

Page 223: ...211 Settings The following set of topics will cover your phone s settings menus and options For an overview of the settings menu see Basic Settings ...

Page 224: ...munication NFC functions including Tap and pay services Mobile networks View and configure your mobile network connections and settings Location Select the method used to estimate your location You can also view the apps that have requested your location and review their history logs More connection settings Set wireless and network functions including scanning for nearby devices using printing se...

Page 225: ...creen options Set security features such as device administrators encryption and trusted credentials Cloud and accounts Set up and manage accounts back up and sync your data reset your phone and transfer content from old devices Google Configure your device s Google settings Accessibility Set accessibility options such as screen magnification hearing aid compatibility etc General management Config...

Page 226: ...ess Connection Settings From the home screen tap Apps Settings Connections The table below outlines your Connection settings Category Description Wi Fi Enable and set Wi Fi options Bluetooth Enable Bluetooth connections Device visibility Make your device visible to allow other devices to find it and share content Data usage Check your phone s data usage Airplane mode Turn Airplane mode on or off N...

Page 227: ...tings Menu The Wi Fi settings menu lets you turn Wi Fi on or off set up and connect to available Wi Fi networks and configure advanced Wi Fi options For more information about Wi Fi settings see Wi Fi 1 From home tap Apps Settings Connections 2 Tap Wi Fi The Wi Fi settings menu appears 3 Tap On Off to turn Wi Fi on Wi Fi is enabled You will see the names and security settings of in range Wi Fi net...

Page 228: ...connection To connect using a Personal Identification Number PIN 1 From Wi Fi settings tap Advanced WPS PIN entry 2 Enter the PIN displayed on your router 3 Follow the prompts to complete the connection Smart Network Switch Smart network switch lets your phone automatically switch to the wireless network data connection when the current Wi Fi connection is unstable 1 From the Wi Fi settings menu t...

Page 229: ...igurable IP address View your device s IP address not configurable Bluetooth Settings Your phone s Bluetooth capabilities let you use wireless headsets send and receive pictures and files and more For details on your phone s Bluetooth usage see Bluetooth 1 From home tap Apps Settings Connections 2 Tap Bluetooth The Bluetooth settings open Bluetooth Settings Operations Enable Bluetooth From Bluetoo...

Page 230: ...ilable when Bluetooth is enabled Canceling pairing From Bluetooth settings tap Settings next to a paired device name and then tap Unpair This setting is available when Bluetooth is enabled Enable service from paired device From Bluetooth settings tap Settings next to a paired device name and then tap the listing under Profiles If a confirmation prompt appears follow the prompts This setting is ava...

Page 231: ...ome tap Apps Settings Connections 2 Tap Device visibility and then tap On Off to turn on visibility Data Usage Settings The data usage menu lets you view your phone s mobile and Wi Fi data usage set data limits restrict hotspot usage and more 1 From home tap Apps Settings Connections 2 Tap Data usage The data usage window opens ...

Page 232: ...t me about data usage Receive an alert when your mobile data usage reaches the amount you selected By application View data usage by application 4 Tap More for the following options Restrict background data Restrict some apps and services from working unless you are connected to a Wi Fi network Show Hide Wi Fi usage Display or hide a Wi Fi tab that shows Wi Fi usage Restrict networks Select Wi Fi ...

Page 233: ...e mode you can use other features of your phone such as playing music watching videos or using other applications To use Wi Fi and Bluetooth after enabling Airplane mode turn them on either in Settings or on the notification panel 1 From home tap Apps Settings Connections 2 Tap Airplane mode 3 Tap On Off to enable Airplane mode Note You can also enable or disable Airplane Mode through the notifica...

Page 234: ...mation using NFC including payment through mobile payment services at businesses that support this function Access NFC and Payment 1 From home tap Apps Settings Connections 2 Tap NFC and payment 3 Tap settings to configure them Your settings are saved and implemented Enable NFC and Android Beam 1 From home tap Apps Settings Connections ...

Page 235: ...ay With your phone and a payment app such as Samsung Pay you can use your phone to pay for items by tapping it to an item at the point of purchase You must have a payment app set up on your phone to use it with Tap and Pay Note Tap and Pay payment apps may be downloaded from Google Play store See Google Play Store 1 From home tap Apps Settings Connections 2 Tap NFC and payment ...

Page 236: ...dditional costs for accessing networks while roaming so you may want to control your phone s roaming behavior with Roaming settings Roaming network Select a roaming default Choose Home only to only connect to the Sprint network or Automatic to allow connections to Sprint s partner networks when available Roaming guard Choose options for displaying an onscreen roaming notice for certain functions E...

Page 237: ... GSM networks Location Settings Some apps such as Google Maps may require one or more location services be turned on for full functionality Locating Method Before using any features that require location assistance you must enable your device s location services 1 From home tap Apps Settings Connections 2 Tap Location 3 Tap On Off to turn on Location services 4 Tap Locating method to select how yo...

Page 238: ...Bluetooth scanning Allow apps to scan for and connect to nearby devices automatically through Bluetooth even when Bluetooth is turned off Recent Location Requests Apps that have requested your location are listed under Recent location requests 1 From home tap Apps Settings Connections 2 Tap Location 3 Tap On Off to turn on Location services 4 Tap an entry under Recent location requests to view the...

Page 239: ...ogle Location History and sign in to your Google Account for more options More Connection Settings The more connection settings menu provides access to additional connection options such as Nearby device scanning Printing MirrorLink and VPN More Connection Settings Options Setting Description Nearby device scanning Scan for and connect to nearby devices Printing Set up printers to print from your ...

Page 240: ...our settings are saved and implemented Nearby Device Scanning Scan for and connect to nearby devices You will receive notifications when there are available divides to connect to 1 From home tap Apps Settings Connections More connection settings 2 Tap Nearby device scanning The Nearby device scanning screen displays 3 Tap On Off to enable the feature ...

Page 241: ...ing settings screen tap Download plug in 4 Follow the prompts to download and install a print driver from the Google Play store 5 Choose a print service from the list and then tap On Off to turn the service on or off The service must be on to add a printer 6 Tap More options Add printer Add printer or depending on the plug in and then enter a name and the IP address of the printer Set Up a Printer...

Page 242: ... your login credentials or install security certificates before you can connect to your company s local network You can get this information from your network administrator Before you can initiate a VPN connection your phone must first establish a Wi Fi or data connection For information about setting up and using these connections on your phone see Browser and Turn Wi Fi On and Connect to a Wirel...

Page 243: ...dentials Your secure credentials storage is set You can then download and install the certificates needed to access your local network Your network administrator can tell you how to do this Add a VPN Connection Use the VPN settings menu to add a VPN connection to your phone 1 From home tap Apps Settings Connections More connection settings 2 Tap VPN The VPN settings window appears ...

Page 244: ... to the security details you have obtained from your network administrator 4 Tap Save Your VPN is added to the VPNs section of the VPN settings window Connect to or Disconnect from a VPN Once you have set up a VPN connection connecting and disconnecting from the VPN is easy To access the VPN settings window 1 From home tap Apps Settings Connections 2 Tap More connection settings VPN The VPN settin...

Page 245: ...ials and then tap Connect You will connect to the selected VPN When you are connected a VPN connected icon appears in the notification area 3 Open the Web browser to access resources such as intranet sites on your corporate network Disconnect from a VPN 1 Pull down the status bar to open the notification panel 2 Tap the VPN connection to return to the VPN settings window ...

Page 246: ...bar Hotspot and Tethering Settings Use Mobile hotspot and tethering to share your device s Internet connection with other devices For more information see Hotspot Hotspot Settings Use Hotspot to share your device s Internet connection with other devices 1 From home tap Apps Settings 2 Tap Hotspot and Tethering Hotspot The Hotspot window opens 3 Tap On Off to turn Hotspot on Hotspot is enabled To d...

Page 247: ...he connection manually with your Network SSID and Password Set Hotspot security From the Hotspot window tap More options Configure Hotspot Security select a security settings option and then tap Save Set Hotspot password From the Hotspot window tap More options Configure Hotspot Password enter a password and then tap Save Set allowed devices To select which devices are allowed to connect to the Ho...

Page 248: ...ther devices Be aware that your device may switch between your saved Wi Fi networks without notice 1 From home tap Apps Settings 2 Tap Hotspot and Tethering Hotspot The Hotspot window opens 3 Tap More Wi Fi sharing for the following options Turn on Wi Fi sharing Turn off Wi Fi sharing ...

Page 249: ...ses data services 1 From home tap Apps Settings 2 Tap Hotspot and Tethering The Hotspot and tethering window opens 3 Choose an option Bluetooth tethering Pair your device with the computer using Bluetooth Consult the computer s documentation for more information about configuring your computer to pair using Bluetooth Tap Bluetooth tethering to turn tethering on USB tethering Connect the computer t...

Page 250: ... you choose in Sound settings Mute Your phone plays no sounds or vibrations Onscreen reminders will still occur Vibrate while ringing Set your device to vibrate in addition to ringing when you receive a call Volume Set volume for ringtones media system features etc Vibration intensity Set the amount of vibration for incoming calls notifications and haptic feedback Ringtone Set your ringtones and n...

Page 251: ...he phone to vibrate when the Back key or Recent apps key are tapped and for other actions Dialing keypad tones Play tone when the dialing keypad is tapped Keyboard sound Play a sound when the Samsung keyboard is tapped Keyboard vibration Set the phone to vibrate when the Samsung keyboard is tapped Sound quality and effects Set sound quality and sound effects for your phone Access Sound Settings 1 ...

Page 252: ...ds 3 Tap Sound mode and then choose a mode Sound Your phone uses the sounds vibrations and volume levels you have chosen in Sound settings for notifications and alerts Vibrate Your phone vibrates for notifications and alerts This uses the Vibration intensity you choose in Sound settings Mute Your phone plays no sounds or vibrations Onscreen reminders will still occur ...

Page 253: ... 2 Tap Sounds 3 Tap On Off next to Vibrate while ringing to enable the feature Volume Set the system volume level and set default volume for call ringtones notifications and other media Note You can also set System volume from the home screen by pressing the Volume key 1 From home tap Apps Settings 2 Tap Sounds ...

Page 254: ...lls notifications and vibration feedback 1 From home tap Apps Settings 2 Tap Sounds 3 Tap Vibration intensity 4 Use the sliders to set the intensity of vibration for Incoming call The phone vibrates when receiving an incoming call Notifications The phone vibrates when receiving notifications Vibration feedback The phone vibrates when soft keys are tapped and for certain software actions ...

Page 255: ...s Choose a ringtone for incoming calls 1 From home tap Apps Settings 2 Tap Sounds 3 Tap Ringtone to select a default ringtone Add a Ringtone When you select a ringtone you can add a custom ringtone 1 From home tap Apps Settings 2 Tap Sounds ...

Page 256: ...w and then tap Done to save it as a ringtone The new ringtone is saved to the list and will be available to be assigned as a default ringtone or as a ringtone for individual contacts groups etc Tip When choosing music for a ringtone select the Highlights only checkbox to allow the system to select what part of the song to use Clear the checkbox to play the song from the beginning Vibration Pattern...

Page 257: ...unds 3 Tap Notification sounds to set options Default notification sound Set the default sound for notifications Messages notifications Set the default sound for new messages Calendar notifications Set the default sound for calendar events Email notifications Set the default sound for new email This option is only displayed if you have an email account set up ...

Page 258: ...lows you to block all notifications and alerts The options below determine what notifications can make sounds and during what time periods you want to enter this mode 1 From home tap Apps Settings 2 Tap Sounds 3 Tap Do not disturb to enable the feature ...

Page 259: ...disturb mode on or off automatically at scheduled times Note Scheduling is not available if Do not disturb mode has been turned on manually 1 From home tap Apps Settings 2 Tap Sounds 3 Tap Do not disturb 4 Tap Turn on as scheduled and set the Days Start time and End time ...

Page 260: ...d while your device is in Do not disturb mode 1 From home tap Apps Settings 2 Tap Sounds 3 Tap Sounds and vibration Do not disturb 4 Tap Allow exceptions and then tap one of the following options No exceptions Allow no exceptions Alarms only Allow exceptions for alarms Custom Set your own exceptions ...

Page 261: ...ch sounds Play tones when you touch or tap the screen to make selections Screen lock sounds Play a sound when you unlock the screen Emergency tone Sound an alert vibrate or stay silent when an emergency alert is received Charging sound Play a sound when a charger is connected Vibration feedback Vibrate when Back or Recent are tapped and for other actions ...

Page 262: ...oard is tapped 1 From home tap Apps Settings 2 Tap Sounds 3 To On Off to enable each option Dialing keypad tone Play a tone when the dialing keypad is tapped Keyboard sound Play a sound when the Samsung keyboard is tapped Keyboard vibration Vibrate when the Samsung keyboard is tapped ...

Page 263: ...ustomize your sound settings 5 Tap On Off to enable each option UHQ upscaler Enhance the sound resolution of music and videos for a clearer listening experience Surround Recreate the effects of rich surround sound Tube Amp Pro Simulate the soft timbre of a tube amplifier Concert hall Simulate the reverb of a concert hall 6 Tap Adapt sound and follow the prompts to customize your sound settings Not...

Page 264: ... options for individual apps Display Settings Configure your display s brightness screen timeout delay and other display settings Access Connection Settings From the home screen tap Apps Settings Display Display Settings Overview The display settings menu allows you to configure the following options Display Setting Description Brightness Set the display brightness Blue light filter Use Blue light...

Page 265: ...s discharge the battery more quickly Always On Display See important information without unlocking the screen Night clock Show a clock on the Edge screen while the main screen is turned off Screen mode Select a screen display mode to optimize it for the content being displayed LED indicator Light up the LED indicator when charging voice recording or receiving notifications Keep screen turned off P...

Page 266: ...brightness to suit your surroundings or personal preference You may also want to adjust screen brightness to conserve battery power 1 From home tap Apps Settings Display 2 Customize options under Brightness Drag the Brightness slider to set a custom brightness level Tap Auto to allow the device to adjust brightness automatically Note You can also control Brightness from the Notification panel ...

Page 267: ...g it easier for you to fall asleep You can set a schedule to automatically turn this feature one and off 1 From home tap Apps Settings Display 2 Tap Blue light filter 3 Tap On Off to enable this feature When enabled drag the Opacity slider to set the opacity of the filter Set a schedule for when Blue light filter should be enabled You can choose No schedule Sunset to sunrise or Custom schedule ...

Page 268: ...xt that is displayed on the screen 1 From home tap Apps Settings Display 2 Tap Font to choose a font size and style Drag the slider to adjust the font size Tap a font style to select a font or tap Download fonts to find new fonts from Galaxy Apps 3 Tap Done to set the font size and style ...

Page 269: ... on the Edge screen Edge feeds Configure Edge feeds which display select information and notifications on the Edge screen when the screen is turned off Edge lighting Set the Edge screen to light up when you receive calls or notifications while the phone is turned over If People edge is also turned on the color of the indicator depends on your My people settings Quick reply Tap On Off to enable thi...

Page 270: ...s by dragging them to the left or right Edit if available Configure individual panels by tapping More options Handle settings Drag Position to change the position of the Edge panel handle along the edge of the screen and then configure the following Edge panel handle settings Position Choose either Right side or Left side to set which side the Edge screen appears on Size Choose the size of the Edg...

Page 271: ...dge screen 3 Tap Edge feeds 4 Tap On Off to activate the Edge feeds feature Checkbox Enable or disable each feed Download Search for and download more Edge feeds from Galaxy Apps Edit if available Configure a feed More options Reorder Change the order of the feeds by dragging them to the left or right More options Edge feed timeout Configure how long the Edge screen stays on when activated 5 Tap B...

Page 272: ...dge lighting illuminates the Edge screen when a notification is received If People edge is also on the color of the indicator is the one assigned to the contact who is calling or messaging To turn on Edge lighting 1 From home tap Apps Settings Display 2 Tap Edge screen 3 Tap Edge lighting 4 Tap On Off to turn on the feature 5 Tap Back to save changes ...

Page 273: ...nger on the heart rate sensor for two seconds The call is rejected and a preset message is sent to the caller To turn on and configure Quick reply 1 From home tap Apps Settings Display 2 Tap Edge screen 3 Tap Edge lighting Quick reply 4 Tap On Off to enable Quick reply 5 Tap the message to edit the text reply 6 Tap Back to save changes ...

Page 274: ...r the Edge screen feature 1 From home tap Apps Settings Display 2 Tap Edge screen 3 Tap About Edge screen Content Scaling You can scale content to appear larger or smaller on the screen 1 From home tap Apps Settings Display 2 Tap Content scaling 3 Choose either Large or Small 4 Tap Done to set object scale ...

Page 275: ...d simpler app interactions If you are a first time smartphone user or just to want to simplify the operation of your phone you can turn on Easy mode at any time 1 From home tap Apps Settings Display 2 Tap Easy mode 3 Select the apps you want to use from the Easy applications list 4 Tap Done to apply your Easy mode settings ...

Page 276: ...eturn to Standard mode 1 From home tap Apps Settings Display 2 Tap Easy mode 3 Tap Standard mode and then tap Done Icon Frames You can show icons with a shaded background to make them stand out on the Home screen and Apps list screen 1 From home tap Apps Settings Display 2 Tap Icon frames ...

Page 277: ...Icons only Show icons only Icons with frames Show icons with shaded backgrounds 4 Tap Done and confirm when prompted Screen Timeout Turn the screen off after a set amount of time 1 From home tap Apps Settings Display 2 Tap Screen timeout 3 Choose a time period ...

Page 278: ... Always On Display 3 Tap On Off to enable the feature and then set the following options Layouts Choose a layout for the standby screen The following options are available Content to show Choose to show Clock Calendar or Image Show notifications Enable or disable showing notification icons on the standby screen Format Choose a format for the content selected You can change the color and background...

Page 279: ...r a maximum of 12 hours 1 From home tap Apps Settings Display 2 Tap Night clock 3 Tap On Off to enable the Night clock feature Tap Start to set the time for the Night clock to activate Tap End to set the time for the Night clock to deactivate Tap Night clock position to position the Night clock on the Right side or the Left side ...

Page 280: ...From home tap Apps Settings Display 2 Tap Screen mode 3 Tap Adaptive display if you want your device to automatically optimize the display to match the type of image displayed and other criteria such as battery level or Choose a specific type of screen mode based on what you are viewing ...

Page 281: ...tions 1 From home tap Apps Settings Display 2 Tap LED indicator to turn the feature on or off Keep Screen Turned Off Prevent the screen from turning on accidentally while the device is in a dark place such as a pocket or bag 1 From home tap Apps Settings Display 2 Tap Keep screen turned off to enable this feature ...

Page 282: ...ap Screen saver 3 Tap On Off to enable Screen saver 4 Configure options Colors Tap the selector to display a changing screen of colors Photo Table Display pictures in a photo table Tap Settings for options Photo frame Display pictures in a photo frame Tap Settings for options Photos Display pictures from your Google Photos account Tap Settings for options Preview See a demonstration of Screen save...

Page 283: ... filling in form fields Pointer Turn the pointer on The pointer appears on the screen when the tip of the S Pen is hovering close enough Holding the pointer over some features can reveal what an item is or what it does Detachment options Display the Air command menu create a note or do nothing when the S Pen is detached Screen off memo Create a note by detaching the S Pen while the screen is off a...

Page 284: ...S Pen vibration Activate vibration feedback when writing with the S Pen Smart Stay Smart stay detects your face with the front camera so that the screen stays on while you are looking at it 1 From home tap Apps Settings Advanced features 2 Tap Smart stay and then tap On Off to turn the feature on ...

Page 285: ...turning over the device 1 From home tap Apps Settings Advanced features 2 Tap Games 3 Tap On Off to enable or disable the following Game Launcher Automatically arranges all your games in one place Game Tools When enabled a button floating over top of your game provides convenient game features such as No alerts during game Minimize and alive Screenshot and Record Game tools can also access your Co...

Page 286: ...e tap Apps Settings Advanced features 2 Tap One handed operation 3 Tap On Off to enable or disable the following Reduce screen size Press the Home key three times in quick succession to reduce the size of the display One handed input Adjust the size and position of the keyboard and other input methods for easier input with one hand ...

Page 287: ...s visible and crop and share the screenshot immediately Palm swipe to capture Capture an image of the screen by swiping the edge of your hand across it from side to side keeping in contact with the screen Direct call Call the contact whose call log message or contact details are currently on the screen by bringing the device close to your ear Smart alert Set the device to vibrate when you pick it ...

Page 288: ...plications 2 Tap on an app to view and configure its settings Depending on the app and its location you may be able to force the app closed uninstall or disable the app clear cache and data and more Applications Overview You can download and install new applications on your device Use Application settings to manage your downloaded and preloaded applications Warning Because this device can be confi...

Page 289: ...sed by default for certain features like email or browsing the Internet App permissions Grant permission for access to your device s information to individual apps Show Hide system apps Show or hide system background apps Apps that can appear on top Choose apps that can run on top of other running apps Change system settings Select which apps can change system endings Reset app preferences Reset o...

Page 290: ...tion Preloaded apps can only be disabled Force stop Stop an app that is misbehaving Restart your device if stopping an app process or service causes your device to stop working correctly Mobile data View mobile data usage Battery View battery usage since the last full charge Storage Manage the app s storage usage Memory View memory usage Notifications Configure notifications from the app Permissio...

Page 291: ...app Calling app Choose a default calling app Messaging app Choose a default messaging text and multimedia app Default app selection Choose default apps for other functions Set as default Select a different app to open related files Home screen Choose a Home screen type Device assistance app Choose an app that provides assistance for using your device Note If you choose a default messaging app othe...

Page 292: ...Settings Configure settings and permissions for your phone s apps 1 From home tap Apps Settings Applications 2 Tap App permissions 3 Tap an app to configure its settings and permissions Note Available settings and permissions vary by app ...

Page 293: ...and security settings accounts and more Wallpapers and Themes Settings The following topics cover your phone s Wallpapers and themes settings options Wallpaper You can change the wallpaper for the Home and lock screens Change the Wallpaper From home tap Apps Settings Wallpapers and themes Wallpapers For more information see Change the Wallpaper ...

Page 294: ... provide different wallpapers and icons for your phone Change the Theme 1 From home tap Apps Settings Wallpapers and themes Themes 2 Tap a theme to preview it Tap View all to see all available themes 3 To apply a theme tap the theme and then tap Apply Your theme is changed ...

Page 295: ...ons to replace built in app icons Change the Theme 1 From home tap Apps Settings Wallpapers and themes Icons 2 Tap an icon set to view a preview of the icons Tap View all to see all available icon sets 3 Tap Apply to apply the selected icon set ...

Page 296: ... security of your phone by creating a screen lock Info and app shortcuts Show the dual clock owner s information or app shortcuts on the lock screen Notifications on lock screen Enable notifications to be displayed on the lock screen Secure lock settings Set your secure lock functions Fingerprints Secure your phone using fingerprint recognition Irises Secure your phone using iris recognition Unkno...

Page 297: ...er the correct password or scan your fingerprint or irises to unlock the phone s control keys buttons and touchscreen In order from least secure to most secure the available screen lock options are Swipe Pattern PIN Password None Fingerprints Irises Important To protect your phone and data from unauthorized access it is recommended that you use the highest security level available Password Fingerp...

Page 298: ...o save the setting The screen lock is set Use a Screen Unlock Pattern 1 From the Screen lock type menu tap Pattern 2 Draw the screen unlock pattern by connecting at least four dots in a vertical horizontal or diagonal direction Lift your finger from the screen when finished The phone records the pattern 3 Tap Continue 4 When prompted draw the screen unlock pattern again and then tap Confirm The sc...

Page 299: ...Use a Screen Unlock Password 1 From the Screen lock type menu tap Password 2 Enter a password with at least 4 characters including at least one letter tap Continue and then enter your password again to confirm it The screen lock is set If you fail to enter the correct password after five attempts you will be prompted to wait for 30 seconds before you can try again Use a Fingerprint Screen Lock Wit...

Page 300: ...or best results remove eye glasses and sun glasses Do not use the Iris Scanner in bright sunlight or areas with excessive reflected light for example by the pool or seashore Do not use the Iris Scanner in low light Look straight at the device not up down or sideways and hold your head still for the scan Tinted contact lenses and surgically repaired or replaced iris lenses may interfere with operat...

Page 301: ...om home tap Apps Settings Lock screen and security 2 Tap Unknown sources to enable this option Warning Enabling installation of third party applications can cause your device and personal data to be more vulnerable to attacks by unknown sources Secure Folder Lock your private content and apps to enhance security You must sign in to your Samsung account in order to use Secure Folder You must also s...

Page 302: ...d security 2 Tap Other security settings Make passwords visible to turn the feature on Security Update Service Automatically receive security updates 1 From home tap Apps Settings Lock screen and security 2 Tap Other security settings for the following Security update service options Security policy updates Automatically or manually check for security policy updates Automatic updates can also be l...

Page 303: ...the credential contents from the device and reset the password Advanced Security Settings Use these options to configure advanced security settings 1 From home tap Apps Settings Lock screen and security 2 Tap Other security settings for the following advanced options Trust agents Perform selected actions when trusted devices are connected To view Trust agents set up a secured screen lock Password ...

Page 304: ...s Settings Cloud and accounts The table below outlines your Cloud and accounts settings Category Description Samsung Cloud Keep your data safe by backing up and restoring your device You can also sync your data from multiple devices Accounts Add and manage all your email social networking and picture and video sharing accounts Backup and Reset Back up your phone s data and settings to Google serve...

Page 305: ...data is using Sync settings Tap the following items to enable or disable syncing Calendar Samsung account Sync your events and tasks Contacts Samsung account Sync contact info Samsung Notes Sync your notes and categories Internet Sync bookmarks saved pages and opened tabs from your browser Keyboard data Sync predictive text data Gallery Sync your images and videos Back up my data Choose which cont...

Page 306: ... New Account 1 From the home screen tap Apps Settings Cloud and accounts 2 Tap Add account An Add account window appears 3 Tap an account type and then follow the prompts to add the required account information The account is added to the accounts list Manage Existing Accounts 1 From home tap Apps Settings Cloud and accounts Accounts 2 Tap the account type to see the existing accounts The account ...

Page 307: ...e When reinstalling an application backed up settings and data will be restored from your Samsung account Back up my data Enable backup for application data Wi Fi passwords and other settings to your Google Account Backup account Select the Google Account used to back up data Automatic restore When reinstalling an application backed up settings and data will be restored from your Google Account Au...

Page 308: ...reset The Backup and reset menu opens 3 Set options The backup and reset settings are applied and saved If you are performing a Factory data reset follow the prompts to confirm the data removal The phone will erase all data and reboot Important After performing a Factory data reset you will need to sign in to the phone using the same Google Account and password previously associated with the phone...

Page 309: ...ation to your Samsung account 1 From home tap Apps Settings Cloud and accounts 2 Tap Backup and reset 3 Configure these options Back up my data Enable back up of your phone log messages and more through your Samsung account Restore Use your Samsung account to restore your backup data ...

Page 310: ...nd reset 3 Configure these options Back up my data Enable back up of application data Wi Fi passwords and other settings to Google servers Backup account Select a Google Account to be used as your backup account Automatic restore Enable automatic restoration of settings from Google servers When enabled backed up settings are restored when you reinstall an application ...

Page 311: ...e than 30 Note Any unsaved data is lost when the device restarts To enable Auto restart 1 From home tap Apps Settings Cloud and accounts 2 Tap Backup and reset 3 Tap Auto restart 4 Tap On Off to activate Auto restart and then set the following parameters Time Set the time of day to restart your device Days Select the day of the week to automatically restart your device ...

Page 312: ...n reset your device to its factory default settings which resets everything except the security language and account settings Personal data is not affected 1 From home tap Apps Settings Cloud and accounts 2 Tap Backup and reset 3 Tap Reset settings 4 Tap Reset settings and confirm when prompted ...

Page 313: ...ou sign in to a Google Account on your device Factory Reset Protection is automatically activated This protects your device in the event it is lost or stolen For more information see Factory Reset Protection If you reset your device to factory default settings with the Factory Reset Protection FRP feature turned on you must enter the user name and password for a registered Google Account used on t...

Page 314: ...t 4 Tap Reset device and follow the prompts to perform the reset 5 When the device restarts follow the prompts to set up your device Note Unless you removed all Google Accounts from the phone before performing the Factory data reset you will need to sign in to the Google Account that was previously assigned to the phone to complete setup ...

Page 315: ...gn in security Configure how you sign in to your Google Account device access and notifications and connected apps and sites Personal info privacy Manage your personal information activity controls ads settings account overview and control your content Account preferences Configure your Google account language Google Drive storage accounts and services Nearby Use your device s sensors to connect w...

Page 316: ... signed in to your Google Account Accessibility Settings The Accessibility menu lets you enable and manage accessibility related applications Accessibility Settings Overview The following Accessibility options may be configured Accessibility Option Description Vision Configure accessibility features for vision Hearing Configure accessibility features for hearing and sounds Dexterity and interactio...

Page 317: ...ttings Your phone offers many features to assist users who are blind or low vision 1 From home tap Apps Settings Accessibility 2 Tap Vision to configure options Voice Assistant Enable the Voice Assistant feature and configure options When Voice Assistant is on your phone speaks descriptions of items you tap or activate on your phone to help blind and low vision users When Voice Assistant is turned...

Page 318: ... with the background High contrast keyboard Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background Show button shapes Show buttons with shaded backgrounds to make them stand out Magnifier window Magnify content shown on the screen Magnification gestures Control zoom and pan options with specific gestures such as triple tapping dou...

Page 319: ...the screen or using the front camera to detect the rotation of your head the opening of your mouth and the blinking of your eyes Assistant menu Assistant menu can improve phone accessibility by providing quick access to important functions A shortcut appears on all screens to give you access to the Assistant menu Tap Assistant menu to configure options Tap On Off beside Assistant menu to turn the ...

Page 320: ...e accessibility 1 From home tap Apps Settings Accessibility 2 Configure additional accessibility options Direction lock Unlock the screen by swiping in a series of directions Direct access Access common accessibility settings from any screen by pressing the Home key rapidly 3 times in a row Notification reminder Phone beeps at set intervals to remind you of unread notifications Answering and endin...

Page 321: ...c information about your device to Samsung when it experiences technical issues Language and Input Settings Your phone s language and input settings let you select a language for the phone s menus and keyboards select and configure keyboard settings configure speech input settings and set your phone s mouse trackpad options Language and Input Settings Overview You can set the following options in ...

Page 322: ... From the home screen tap Apps Settings 2 Tap General management Language and input The Language and input settings menu opens 3 Set options The language and input settings are applied and saved Select the Default Language for Your Phone 1 From the home screen tap Apps Settings 2 Tap General management Language and input 3 The Language and input settings menu opens 4 Tap Language 5 Tap an availabl...

Page 323: ... Tap a settings option and follow the prompts Pointer speed Drag the bar to adjust the speed and then tap OK Date and Time Settings Use the Date and Time settings menu either to automatically use the network provided date and time or manually set these values as well as select time and date format options Date and Time Overview The following Date and time options may be configured Date and Time Op...

Page 324: ...w of the status of your device s battery storage and RAM You can also automatically optimize your device s system resources Device Maintenance Settings Overview You can set the following options in the Device Maintenance Settings menu Device Maintenance Setting Description Optimize Now Improves device performance Battery Monitor your phone s battery usage Storage Manage internal and optional insta...

Page 325: ... through the following actions Identifying apps that use excessive battery power and clearing unneeded items from memory Deleting unnecessary files and closing apps running in the background Scanning for malware To use the quick optimization feature 1 From home tap Apps Settings Device maintenance 2 Tap Optimize now ...

Page 326: ...r options Battery usage View battery usage since the battery was last fully charged Power saving mode Extend battery life by selecting a power saving mode level Choose Off Mid or Max Estimated remaining battery life for each mode is provided App power monitor Put apps to sleep so that they do not use battery power when not in use Tap Save power to enable Unmonitored apps Add apps that will be put ...

Page 327: ... memory Available space The amount of storage space currently available System memory The minimum amount of storage space required to run the system Used space The amount of storage space currently being used Other e space used by app data downloaded files and Android system files Cached data The amount of data currently cached Explore Launch My Files to view content stored on your device More opt...

Page 328: ...m home tap Apps Settings Device maintenance 2 Tap Storage 3 View memory usage for the different types of information stored in your phone s memory Tap an item for more information Note Tap Clean now to free up storage space by removing unneeded files ...

Page 329: ...SD card by improper installation Please be careful when inserting removing or handling it Note To improve performance and reliability with High definition video recording and playback it is recommended you use a memory card SD Card that is both rated as at least a Class 10 and provides a high read speed View microSD Card Memory Once an optional memory card not included has been installed in your d...

Page 330: ...318 2 Tap Storage The total and available memory space will be displayed Format a microSD Card Formatting a microSD card permanently removes all files stored on the card 1 From home tap Apps Settings Device maintenance ...

Page 331: ...d after which the files CANNOT be retrieved To prevent the loss of important data please check the contents before you format the card Unmount a microSD Card When you need to remove an optional installed microSD card you must unmount the card first to prevent corrupting the data stored on it or damaging the card 1 From home tap Apps Settings Device maintenance ...

Page 332: ...t a microSD Card When you install an optional memory card it is automatically mounted connected to the device and prepared for use However should you unmount the card without removing it from the device you need to mount it before it can be accessed 1 From home tap Apps Settings Device maintenance ...

Page 333: ...e RAM You can close background apps and reduce the amount of RAM you are using to speed up your device 1 From home tap Apps Settings Device maintenance RAM The used and available RAM are shown 2 To free up as much RAM as possible tap Clean now and follow the prompts The selected apps and services in the list will be closed ...

Page 334: ...date Keep your phone up to date with the latest software Access System Updates 1 From the home screen tap Apps Settings 2 Tap System Update The System Update menu appears For details about updating your phone see Update Your Phone ...

Page 335: ... Help menu provides tips and guidelines to help you use your phone Access Help 1 From the home screen tap Apps Settings 2 Tap Help The Help menu and topics appear 3 Tap on a topic to view its contents 4 Tap Search to search for a topic ...

Page 336: ...oaming mobile network state and phone number IMEI information MIN PRL version MEID IMEI IMEISV and ICCID IP address Wi Fi MAC address Bluetooth address Up time Device status Legal information Review various types of important legal information including Open source licenses Google legal information System WebView licenses Wallpapers Samsung legal information and the Privacy Alert Device name Chang...

Page 337: ...urity software version Check the phone s security software version KNOX version Check the current KNOX version FCC certification Check the phone s FCC certification RATED Check the phone s voltage rating Battery capacity Check the phone s battery capacity Access About Device Options 1 From the home screen tap Apps Settings 2 Tap About device 3 Select or view available options Your phone informatio...

Page 338: ...326 Getting Help The following set of topics will cover troubleshooting tips phone specifications and how to contact Sprint and manage your wireless service ...

Page 339: ...stall the application in Safe mode See Uninstall an App To turn the phone on in Safe mode Press and hold the Power key touch and hold Power off read the disclaimer for safe mode and then tap OK After turning the phone on in Safe mode Safe Mode appears at lower left After restarting in Safe mode your phone can be powered on as usual Before turning the phone on in Safe mode it is recommended that yo...

Page 340: ...formation and Help Find out about account passwords and information about managing your account and finding help Sprint Account Passwords You will need to create passwords to protect access to your personal account information your voicemail account and your data services account As a Sprint customer you enjoy unlimited access to all your information Account User Name and Password If you are the a...

Page 341: ...he latest Sprint phones View available Sprint service plans and options Learn more about data services and other products like games ringtones screen savers and more From Your Sprint Phone 1 From home tap Phone Keypad 2 Do any of the following Tap 2 and then tap Dial to access a the Sprint Zone Self Service page There you can find information about Payment Billing Account status and more Tap 3 and...

Page 342: ...ome tap Phone Keypad tap 4 1 1 and then tap Dial Sprint Operator Services Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party From home tap Phone Keypad tap 0 and then tap Dial For more information or to see the latest in products and services visit us online at sprint com mysprint Copyright Infor...

Page 343: ... covered under the open source licenses please visit opensource samsung com Disclaimer of Warranties Exclusion of Liability EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT THE PURCHASER TAKES THE PRODUCT AS IS AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT INCLUDING BUT NOT LIMITED TO THE MERC...

Page 344: ...c Samsung Samsung Galaxy Multi Window S Health S Voice Samsung Milk Music and Smart Switch are all trademarks of Samsung Electronics Co Ltd Other marks are the property of their respective owners Note Screen images are simulated Appearance of device may vary Do you have questions about your Samsung Mobile Device For 24 hour information and assistance we offer a new FAQ ARS System Automated Respons...

Page 345: ...ect line Arbitration Opt Out or by calling 1 800 SAMSUNG 726 7864 For more detailed procedures please refer to the Dispute Resolution Procedures and Arbitration and Opt Out section of the Limited Warranty Full written terms and detailed information about the warranty and obtaining service are available on the device at Settings General management Legal Information Samsung legal or you may access t...

Page 346: ... off 165 Bookmark 144 Brightness 252 Browser Bookmark 144 History 145 Launch connection 143 Settings 147 Tabs 146 Calculator 185 Calendar 186 Add event 186 Settings 189 280 Sync Exchange ActiveSync calendar 188 View events 187 Call Forwarding 92 Call Log Make call from 81 Call Waiting 90 Caller ID 89 189 Camera 173 Settings 179 Take a picture 175 Viewfinder 173 Car Kit Connect 168 Charger Accessor...

Page 347: ...s and videos 178 Global Roaming Mode 152 Gmail Archive threads 123 Create account 46 Delete threads 124 Labels 123 Mute threads 124 New messages 121 Read and reply 121 Read messages 122 Report spam 125 Search 124 Send message 120 Switch accounts 126 Google Chrome 148 Create account 46 Drive 192 Hangouts 149 Photos 195 Search 193 Sign in 48 Google Maps 192 Google Play Find and install apps 49 Help ...

Page 348: ... Pinch 18 Play Music 201 Play Store 49 Find and install apps 49 Plus Code Dialing 153 Power Off 14 Power On 14 Printing 229 Reject Incoming Call 78 Reverse Charging 9 Ringtone 238 Ringtones Settings 243 244 245 Rotate 17 S Health 204 S Pen Air Command 30 Removing 27 Screen Write 33 Settings 271 Smart Select 32 S Pen 27 S Voice 195 Settings 195 Samsung Gear 196 199 Samsung Keyboard 43 Samsung Notes...

Page 349: ...ings 311 Timer 192 Touch 15 Touch and Hold 15 Touchscreen Turn off 54 Turn on 54 TTY Mode 95 Turn Device Off 14 Turn Device On 14 Typing 43 Uber 199 Vibration 249 Video Camera Record video 176 Videos Record 176 View 178 Vision Accessibility 305 Visual Voicemail 83 Options 85 Review 84 Set up 83 Settings 87 Voice Typing 45 Voicemail Display name 88 Greeting 88 International 154 Passcode 328 Setup 8...

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