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Basic Operations
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Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the device.
1. From home, tap
Apps
>
Settings
.
2. Tap
Cloud and accounts
>
Accounts
>
.
3. Select a Google Account, and then tap
More options
>
Remove account
.
4. Repeat until all configured Google Accounts have been removed from the device.
Google Play Store
Google Play is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to
bestselling books and blockbuster movies and music. When you find what you want, you can easily
download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or
mobile data connection and sign in to your Google Account. See
and
Installing
Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by
Google Inc.). Sprint is not responsible in any way for user-installed applications (quality, reliability,
legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Important:
Our policies often do not apply to third-party applications. Third-party applications may access
your personal information or require us to disclose your customer information to the third-party application
provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If you
aren’t comfortable with the third-party application’s policies, do not use the application.
Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require access to
your personal information (such as your location, contact data, and more) or access to certain functions
or settings of your phone. Download and install only apps that you trust.
1. From home, tap
Apps
>
Play Store
.
2. When you open the Google Play store app for the first time, the Terms of Service window will
appear. Tap
Accept
to continue.
3. Browse through the categories, find an item you are interested in, and tap the name.
Search for an app. Tap the
Google Play
search field, enter the name or type of app you are
looking for, and then tap
on the keyboard.