Samsung Galaxy J7 User Manual Download

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User Guide

[UG template version 16a]

[VMU-Samsung-J700P-ug-en-042516-FINAL]

Summary of Contents for Galaxy J7

Page 1: ...User Guide UG template version 16a VMU Samsung J700P ug en 042516 FINAL ...

Page 2: ... 11 Remove an SD Card 11 Format an SD Card 12 Turn Your Phone On and Off 12 Use the Touchscreen 13 Activation and Service 17 Complete the Setup Screens 18 Basic Operations 20 Basics 20 Home Screen and Applications Apps List 20 Phone Settings Menu 20 Portrait and Landscape Screen Orientation 21 Capture Screenshots 22 Applications 22 Launch Applications 22 Apps List 23 Phone Number 25 Airplane Mode ...

Page 3: ... 37 Update Your Profile 40 Update Your PRL 41 Your Phone s Home Screen 42 Home Screen Basics 42 Home Screen Layout 42 Extended Home Screens 43 Status Bar and Notification Panel 44 Status Bar 44 Notification Panel 47 Customize the Home Screen 49 Change the Wallpaper 49 Add Shortcuts to the Home Screen 50 Add Widgets to the Home Screen 51 Add Folders to the Home Screen 51 Making Connections 53 Phone...

Page 4: ...all Waiting 68 Conference Calling 69 Call Forwarding 71 Call Settings 71 Contacts 74 Add a Contact 74 View Contacts 76 Contacts Screen Layout 77 Edit a Contact 78 Delete a Contact 79 Favorites 79 Groups 80 Share a Contact 81 Profile Sharing 83 Import Contacts 84 Back Up Contacts 85 Messaging 86 Text and Multimedia Messaging 86 Send a Text Message 86 Send a Multimedia Message MMS 87 Use Enhanced Me...

Page 5: ... Set Up an Email Account 101 Add an Email Account 102 Add an Exchange ActiveSync Account 103 Create and Send an Email Message 104 Open Email Messages 105 Delete an Email Account 106 Manage Your Email Inbox 107 Exchange ActiveSync Email Features 108 Internet and Social Networking 110 Browser 110 Use the Browser 110 Add a Bookmark 111 View Browser History 112 Open New Browser Tabs 113 Chrome Browser...

Page 6: ...ia Bluetooth 127 Tethering 128 Apps and Entertainment 129 Camera and Video 130 Camera Overview 130 Take Pictures and Record Videos 131 Take a Picture 131 Record Videos 132 View Pictures and Videos Using Gallery 132 Edit Pictures 134 Share Pictures and Videos 136 Send Pictures or Videos by Email 136 Send a Picture or Video by Multimedia Message 137 Send Pictures or Videos Using Bluetooth 137 Share ...

Page 7: ...9 Google Search 149 Memo 150 My Files 150 Google Maps 151 Voice Recorder 152 Entertainment and Activities 156 Amazon Kindle 156 Amazon Music 156 Galaxy Apps 156 Google Play Music App 156 Play Music with Google Play 156 Google Play Music Screen Layout 157 Create Playlists in Google Play Music 159 NextRadio 160 Samsung Milk Music 160 YouTube 160 View YouTube Videos 160 Post a Video to YouTube 160 Se...

Page 8: ...nager 181 Applications Settings 182 Application Manager 182 Default Applications 183 Calendar Settings 184 Camera Settings 185 Contacts Settings 185 Email Settings 186 Internet Settings 188 Messages Settings 189 Phone Settings 191 Weather Settings 193 Google Settings 194 Sounds and Vibration Settings 195 Display Settings 197 Advanced Features 199 Personal Settings 200 Wallpaper 200 Themes 200 Home...

Page 9: ...nfigure Other Accessibility Settings 214 Accounts 215 Backup and Reset 216 System Settings 219 Language and Input Settings 219 Battery Settings 221 Power Saving Mode 221 Ultra Power Saving Mode 222 Additional Battery Features 222 Storage Settings 222 Accessories Settings 223 Date and Time Settings 224 Activate This Device 225 System Update 226 About Device 226 Getting Help 229 For Assistance 230 T...

Page 10: ...tual Property 232 Disclaimer of Warranties Exclusion of Liability 233 Samsung KNOX 233 Samsung Electronics America SEA Inc 233 Do you have questions about your Samsung Mobile Device 234 Legal Information 234 Index 235 ...

Page 11: ...1 Getting Started The following set of topics will introduce you to your phone help you get set up with service provide an overview of the phone screen and get you started with basic phone operations ...

Page 12: ...ed on your phone s setup at the time of purchase Unless otherwise noted instructions begin from the phone s home screen which is displayed by pressing the Home key Some operation descriptions may be simplified Screenshots and Key Labels Screenshots and other illustrations in this user guide may appear differently on your phone Key labels in the user guide are simplified for description purposes an...

Page 13: ...Introduction 3 1 From home tap Apps My Account 2 From the My Account main page tap Support 3 Tap a topic to view its contents ...

Page 14: ...s sample images only Phone Layout The following illustration outlines your phone s primary external features and keys Front View Part Description Earpiece Listen to calls and automated prompts when using the phone Proximity sensors Detect when objects are close to the screen For example when you hold the phone to your ear while on a phone call the sensors temporarily lock the screen to prevent acc...

Page 15: ...old to open Google Search Google Now Recent Apps key Access recently used apps Touchscreen Display information needed to operate your phone such as the call status the Contacts list and the date and time Also provides one tap access to all of your features and applications Volume key Adjust the ringtone or media volume or adjust the voice volume during a call LED Indicator The LED indicator blinks...

Page 16: ...ds free conversations Flash Help illuminate subjects in low light environments when the camera is focusing and capturing a picture or video CAUTION Inserting an accessory into the incorrect jack may damage the phone Battery Use Follow these instructions to install and charge your phone s battery using either the included charging head and USB cable or using a USB connection on your computer Note T...

Page 17: ...tacts on the battery with the gold contacts on the phone and gently press the battery into place 3 Insert an optional SD card See SD Card for more information 4 Replace the back cover making sure all the tabs are secure and that there are no gaps around the cover ...

Page 18: ...ing a USB connection on your computer Note It is recommended you fully charge the battery before using your device for the first time 1 Plug the USB cable into the USB charger accessory port on the bottom of your phone 2 Plug the other end of the USB cable into the charging head 3 Plug the charging head into an electrical outlet 4 After charging disconnect the phone from the charger Unplug the cha...

Page 19: ...ions Data Information stored on an SD card can become lost or changed accidently or as a result of damage It is recommended that you keep a separate copy of important data Virgin Mobile is not responsible for damages from data that is lost or changed Reading Writing Data Never power off or remove the battery while reading or writing data Battery Level A low battery charge may prevent reading writi...

Page 20: ...Set Up Your Phone 10 2 Slide the memory card into the memory card slot with the gold contacts facing down 3 Replace the back cover ...

Page 21: ...ount The Unmount icon will disappear The card is now unmounted Remove an SD Card Follow these instructions to remove an SD card Always power the phone off before inserting or removing an SD card 1 Remove the back cover Using the slot provided gently lift the cover off the phone 2 Slide the memory card out of the memory card slot 3 Replace the back cover ...

Page 22: ...first time it is recommended that you format it on your phone 1 From home tap Apps Settings 2 Tap Storage 3 Tap the SD card s name and tap Format 4 Tap Format again and then tap Done when prompted All data on the SD card is erased and the card is formatted for use on your phone Turn Your Phone On and Off The instructions below explain how to turn your phone on and off ...

Page 23: ...one is not yet activated see Activation and Service for more information Turn Your Phone Off 1 Press and hold the Power Lock key to display the device options menu 2 Tap Power off to turn the phone off Your phone will power off Your screen remains blank while your phone is off unless the battery is charging Use the Touchscreen Your phone s touchscreen lets you control actions through a variety of ...

Page 24: ...Set Up Your Phone 14 Touch and Hold To open the available options for an item for example a contact or link in a Web page touch and hold the item ...

Page 25: ... finger with some pressure before you start to move your finger While dragging do not release your finger until you have reached the target position Flick Flicking the screen is similar to swiping except that you need to swipe your finger in light quick strokes This finger gesture is always in a vertical direction such as when flicking the contacts or message list ...

Page 26: ...yboard See Touchscreen Keyboards for more details Note The Auto rotate feature needs to be enabled for the screen orientation to automatically change Pull down the status bar and tap Auto rotate to select or deselect the option Pinch and Spread Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when viewing a picture or a Web page Move fingers inward to zo...

Page 27: ...ter your zip code and click Next 3 When prompted enter the serial number MEID printed on the sticker located on the back of your phone in the battery compartment This number can also be found on the bottom panel of the phone s package 4 Follow the remaining instructions to choose your plan and select a payment method 5 Follow the activation instructions below and you ll be able to start using your...

Page 28: ... enter a password See Wi Fi for more details Terms and Conditions Read any applicable End User License Agreements or Terms and Conditions for using your phone and tap Agree to continue Got another device Quickly copy any Google Accounts backed up apps and data from your existing Android device Follow the prompts or tap Next to continue setup Google Add your account Tap Enter your email and complet...

Page 29: ... phone Uncheck to skip this step and tap Skip to continue Google services Select your Google location and service options and then tap Next Samsung account Add your account Tap Email ID and complete the steps to sign in to your current Samsung account or tap Create account to set up a new Samsung account Tap Skip to skip Samsung account setup Easy mode Tap On Off to enable Easy mode which uses a s...

Page 30: ...key to display the home screen 2 Tap Apps to display the Apps list For information about using the home screen see Home Screen Basics Select Options and Navigate Screens Tap icons keys and other items to open or activate the assigned function Tap Back to return to the previous screen Recent Applications You can display a list of recently used applications using the Recent Apps key Tap Recent Apps ...

Page 31: ... Landscape Screen Orientation The default orientation for your phone s screen is portrait vertical but many apps will change to landscape orientation widescreen when you rotate the phone sideways Note Not all screens will adjust for landscape orientation Turn Screen Rotation On or Off 1 Pull down the status bar to display the Quick settings menu ...

Page 32: ... Power Lock key and Home key at the same time to capture a screenshot of the current screen The current screenshot will be captured and stored in the Screenshots album in the phone s Gallery From home tap Apps Gallery Applications The following topics describe how to access the applications apps list and launch apps on your phone Launch Applications All installed apps can be accessed and launched ...

Page 33: ... Amazon Photos Store your photos on Amazon s cloud server Calculator Perform basic and advanced mathematical calculations Calendar Use Calendar to create and manage events meetings and appointments organize your time and be reminded of important events CallWatch Receive alerts in real time of suspicious and unwanted incoming calls and text messages Camera Take pictures and record videos using the ...

Page 34: ...ents of your device Located in the Google folder in the Apps list Hangouts Meet friends and family online share photos host video calls and send SMS and Hangouts messages Located in the Google folder in the Apps list Instagram Capture and share photos and videos with your friends Customize what you capture then share it on your feed or post it directly to your friends Internet Browse the Internet ...

Page 35: ...s on your device Located in the Google folder in the Apps list Play Store Find new apps movies and TV shows music books magazines and games in Google Play store Samsung Milk Music Stream music with a radio service that offers a simple way to find the music that is right for you With a library of over 13 million songs and 200 stations the interactive dial makes it easy to skim through stations to f...

Page 36: ...atus bar and tap Airplane mode Turn on Your phone is now in airplane mode You will see the airplane mode icon in the status bar To turn off airplane mode Pull down the status bar and tap Airplane mode Your phone s wireless connection features are now restored Enter Text You can type on your phone using the touchscreen Samsung keyboard or Google voice typing Note Keyboard layouts and options may ch...

Page 37: ...e Samsung keyboard to be your default text input method from Settings or you can choose it at any time while entering text Note The Samsung keyboard is the default text input method on your phone Additional keyboards and input methods are available for download at the Google Play store See Google Play Store From Settings From home tap Apps Settings Language and input Default keyboard and then choo...

Page 38: ...g keyboard settings menu If you have more than one language selected in Samsung keyboard settings you can swipe your finger over the spacebar to switch between languages Configure Samsung Keyboard From home tap Apps Settings Language and input Samsung keyboard Google Voice Typing Google voice typing uses Google voice recognition to convert speech to text Use Google Voice Typing to Enter Text 1 Whi...

Page 39: ...our phone gives you many options to make entering text easier including copying cutting and pasting Tap and hold text to highlight it and then select from the following options Select all Highlights all the text in the field Cut Removes the selected text and saves it to the clipboard Copy Copies the selected text to the clipboard Paste Insert the last copied or cut text into the current field Shar...

Page 40: ...mail as the default account for your phone Create a Google Account Online 1 From a computer launch a Web browser and navigate to google com 2 On the main page click Sign in Create an account 3 Follow the prompts to create your free account 4 Look for an email from Google in the email box you provided and respond to the email to confirm and activate your new account Create a Google Account Using Yo...

Page 41: ...dress Enter a second Gmail address or any other email address from which you currently send and receive email This address is used to authenticate your account should you ever encounter problems or forget your password It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone Sign In to Your Google Account If you have a Google Account but h...

Page 42: ...ogle Account before shipping your device to Samsung or any other service provider for service and before resetting the device to factory settings Enable Factory Reset Protection Adding a Google Account to your device automatically turns on the Factory Reset Protection FRP security feature For more information see google com Disable Factory Reset Protection To disable FRP remove all Google Accounts...

Page 43: ...all only apps that you trust 1 From home tap Apps Play Store 2 When you open the Google Play store app for the first time the Terms of Service window will appear Tap Accept to continue 3 Browse through the categories Apps Games or Entertainment find an item you are interested in and tap the name Browse through featured apps Scroll through the list of featured apps when you open Google Play Browse ...

Page 44: ...quest a Refund for a Paid App If you are not satisfied with an app you can ask for a refund within 15 minutes of the purchase Your credit card is not charged and the app is uninstalled from your phone If you change your mind you can install the app again but you cannot request a refund a second time 1 From home tap Apps Play Store 2 Tap Menu My apps 3 Tap the app to uninstall for a refund The deta...

Page 45: ... home tap Apps Play Store 2 Tap Menu My apps 3 Tap the app you want to set for auto update and then tap Auto update The app is set to update automatically whenever an update becomes available Note Automatic updates are unavailable for some apps Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play 1 From home tap Apps Play Store ...

Page 46: ...t to uninstall and then tap Uninstall OK The app is uninstalled and removed from your phone Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app 1 From home tap Apps Play Store 2 Tap Menu Help Feedback ...

Page 47: ...To turn the screen on press the Power Lock key The lock screen appears 2 Swipe your finger across the screen to unlock it The screen is unlocked If you have set up a screen lock you will be prompted to draw the pattern or enter the password or PIN See Screen Lock Update Your Phone From time to time updates may become available for your phone You can download and apply updates through Apps Settings...

Page 48: ...ngs Accounts Microsoft Exchange ActiveSync 2 Tap the sync icon within the Corporate account field to reveal the account s synchronization settings screen 3 Tap On Off to manually synchronize the desired parameters Contacts or Calendar To back up stored text messages 1 From home tap Apps Messages 2 Select the text message from the list to view the message thread 3 Touch and hold on a portion of the...

Page 49: ... From home tap Apps Settings System Update 2 Tap Download updates manually Your phone automatically downloads and installs any available updates You may be required to power your phone off and back on to complete the software upgrade Alternatively you can access system updates through the notification panel 1 Locate the System update available icon in notifications 2 Pull down the status bar 3 Tap...

Page 50: ...version read only field Update Your Profile This option allows you to automatically update your online user profile information If you choose to change your user name and select a new one online you must then update the user name on your phone 1 From home tap Apps Settings System Update Update Profile 2 Follow the prompts ...

Page 51: ...ing ever seems to go out unexpectedly use this feature to reconnect with the network Update Your PRL This option allows you to download and update the PRL preferred roaming list automatically 1 From home tap Apps Settings System Update Update PRL 2 Follow the prompts The phone will download and install the PRL update and you will see a confirmation when complete ...

Page 52: ...en by adding application icons shortcuts folders widgets and more Home Screen Layout Your home screen extends beyond the initial screen Swipe the screen left to display additional screens Item Description Status area The status area of the status bar on the right displays phone and service status information such as signal strength battery status Wi Fi and data connectivity ringer status and time ...

Page 53: ...list of recently used applications Notification area The notification area of the status bar on the left displays notifications for incoming messages missed calls application updates and more Pull down the status bar to display the notification panel Tip Press the Home key to return to the main home screen from any other screen Extended Home Screens In addition to the main home screen your phone f...

Page 54: ... Tap the screen you want to open Status Bar and Notification Panel Your phone s status and notifications are available at a glance at the top of the screen Status Bar The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left To view the notification panel or access the Quick settings menu pull down the status ba...

Page 55: ...a file or app is in progress Mute mode Mute mode is enabled Vibrate mode Vibrate mode is enabled Speakerphone Call is using speakerphone Signal strength Cellular network signal strength is displayed Roaming signal strength Roaming network signal strength is displayed 3G The device is connected to a 3G wireless network 4G LTE active The device is connected to a 4G LTE wireless network ...

Page 56: ... message has been received New email New email has arrived New Gmail New Gmail has arrived New message New text or MMS message has arrived New Hangouts message New Hangouts message has arrived Event A calendar event is approaching USB A USB connection is active Alarm An alarm has been set Warning A system error has occurred Update available An app update is available from the Google Play store Fil...

Page 57: ...tus bar and you can access the full notification panel by pulling down the status bar From there you can check notifications download updates open messaging apps use the Quick settings menu and more Open the Notification Panel Pull down the status bar Slide your finger down from the top of the screen The notification panel opens To check notifications tap an item in the list Close the Notification...

Page 58: ...tions Scroll left or right to display all available settings and tap an icon to turn the selected feature on or off You can customize which settings are available in your Quick settings list 1 From home drag the status bar down to display the notification panel 2 Tap View all to display the Quick settings panel options 3 Tap Edit and drag buttons to arrange which options appear in the Quick settin...

Page 59: ...e one to Available before dragging a different Available button up to the Active area Customize the Home Screen Learn how to set the wallpaper and add move or remove shortcuts widgets and folders from the home screen Operations for Rearranging the Home Screen Moving Widgets and Icons From home touch and hold an item and then drag it to the desired location Deleting Widgets and Icons From home touc...

Page 60: ...your phone s lock screen Select From Gallery or Wallpapers Home and lock screens to set a wallpaper for both your home screen and your lock screen Select From Gallery or Wallpapers 3 Select a wallpaper and tap Set as wallpaper The wallpaper is set Note If you select From Gallery you will need to select an album and a picture Add Shortcuts to the Home Screen You can add shortcuts for quick access t...

Page 61: ...ct Internet bookmarks Facebook status windows Gmail and email accounts and many others 1 From home touch and hold an empty space and then tap Widgets The Widgets list opens 2 Touch and hold a widget icon The icon will disengage and you will see thumbnails of your home screens 3 Drag the icon to an empty location on one of the home screens The widget is added to the home screen Add Folders to the H...

Page 62: ...e new folder The new shortcut is added to the folder Change Folder Names Once you have added folders you can change the name easily from the folder display 1 From home tap the folder to open it and then tap the folder name 2 Type a new name and then tap Done Change the Folder Color You can change the color of a folder 1 From home tap the folder to open it 2 Tap Color and select a color ...

Page 63: ...king Connections The following set of topics will cover your phone s ability to help you make connections from phone calls and maintaining contacts to text messages email Internet and international services ...

Page 64: ... Solution 1 It may not be possible to make a call properly in a noisy location Solution 2 When calling using Speaker check the call volume Raising the call volume may make calling difficult Problem Sound pops momentarily during a call Solution Are you changing location while calling Sound pops when signal is weak and the phone switches to a different area Emergency Call Cautions Emergency calls ar...

Page 65: ...Solution 1 Was the number dialed using the area code If not try dialing using the full 10 digit number including the area code Solution 2 Are you in an area with poor wireless coverage Try calling again from another area Call Emergency Numbers You can place calls to 9 1 1 even if the phone s screen is locked or your account is restricted To call the 9 1 1 emergency number when the phone s screen i...

Page 66: ...o 30 seconds or more to determine and report your approximate location Important Always report your location to the 9 1 1 operator when placing an emergency call Some designated emergency call takers known as Public Safety Answering Points PSAPs may not be equipped to receive GPS location information from your phone Answer Phone Calls The following information lets you know how to answer incoming ...

Page 67: ...swer an Incoming Call 1 When a call arrives slide Answer to the right to answer it The call begins 2 To end the call tap End The call ends Mute the Ringing Sound To mute the ringer without rejecting the call Press the Volume key down ...

Page 68: ...sent directly to voicemail Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller 1 When a call arrives slide Reject call with message up from the bottom of the screen The ringtone or vibration will stop and you will see a list of preset text messages 2 Tap one of the messages to send it to the caller ...

Page 69: ...he call volume Bluetooth Route the phone s audio through a connected Bluetooth headset On or through the speaker Off When the call is routed to a Bluetooth headset the current call area shows the Bluetooth call icon Note The Headset button is activated to show the current call is routed to the connected Bluetooth headset not included To route the current call back to the phone tap Headset to tempo...

Page 70: ...cess code For example When you call your bank s 800 number use the keypad to enter your account number and PIN Mute Mute the microphone during an active call Tap again to unmute the microphone Note If Mute is activated the speaker mode is deactivated End call End the current call Place a Call from Contacts You can place phone calls directly from entries in your Contacts list 1 From home tap Phone ...

Page 71: ...ll to the entry s primary number Call from Call Log The call log list lets you quickly place calls to recent incoming outgoing or missed numbers 1 From home tap Phone to display the phone app 2 Tap Log to display the call log list The call log list appears 3 Tap an entry to display the call details 4 Tap Call to place a call The phone dials the number The call begins when the other party answers ...

Page 72: ...set up and use your phone s voicemail and visual voicemail features Voicemail Setup Follow the instructions below to set up voicemail on your phone You should set up your voicemail and personal greeting as soon as your phone is activated Always use a passcode to protect against unauthorized access Your phone automatically transfers all unanswered calls to your voicemail even if your phone is in us...

Page 73: ...our voicemail Now you can find exactly the message you are looking for without having to listen to every voicemail message first This feature periodically goes out to your voicemail and gathers the caller information from all of the current voicemails It then populates a list with the caller name and number along with the length of time and priority level of the voicemail message Set Up Visual Voi...

Page 74: ...and follow the system prompts to Create a passcode part of standard voicemail Record your name announcement Record your greeting Important Voicemail Passcode It is strongly recommended that you create a passcode when setting up your voicemail to protect against unauthorized access Without a passcode anyone who has access to your phone is able to access your voicemail messages Review Visual Voicema...

Page 75: ...m of the review screen for maintenance storage messaging and other options For an explanation of all your options tap More options Help Visual Voicemail Menu Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen 1 Listen to the current voicemail message ...

Page 76: ...are finished listening to the current one Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen 1 From home tap Apps Voicemail 2 Tap a message to review it 3 Touch and hold a message to manage your messages Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications pictures greeting...

Page 77: ...Change your sound speakerphone options Updates Check for updates About Voicemail View information about the application Note Voicemail settings can also be accessed from home by tapping Apps Settings Applications Phone Voicemail settings Change Your Main Greeting Using the Voicemail Menu Your main greeting can be changed directly using the Visual Voicemail system This direct access saves you from ...

Page 78: ...our phone including Wi Fi calling call services and more Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call If you do not want your number displayed when you make a call follow these steps 1 From home tap Phone Keypad 2 Tap 6 7 3 Enter a phone number 4 Tap Dial Your caller information will not appear on the recipient s phone T...

Page 79: ...ou do not want to be interrupted you can temporarily disable Call Waiting by pressing 7 2 before placing your call Call Waiting is automatically reactivated once you end the call Conference Calling With conference calling also known as 3 way calling you can talk to two people at the same time When using this feature the normal airtime rates will be charged for each of the two calls ...

Page 80: ...the call from Log or Contacts This puts the first caller on hold and dials the second number 3 When you are connected to the second party tap Merge Your conference call is now in session 4 To end the three way call tap Note If one of the people you called hangs up during your call you and the remaining caller stay connected If you initiated the call and are the first to hang up all callers are dis...

Page 81: ...ber will be forwarded to the designated phone number To deactivate Call Forwarding 1 From home tap Phone Keypad 2 Tap 7 2 0 3 Tap Dial You will hear a tone to confirm the deactivation Call Settings Your phone s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application Call Settings Options Use the Call Settings menu to adjust the followin...

Page 82: ...ff during calls Ringtones and keypad tones Select or create your default ringtone set the phone to vibrate when ringing and play a tone when the dialing keypad is tapped More settings TTY mode Enable service on your phone Hearing aids Improve the sound quality of your phone when using hearing aids Voicemail settings Configure your voicemail Use the Call Settings Menu 1 From home tap Apps Settings ...

Page 83: ...er to purchase the connector cable To turn TTY Mode on or off 1 From home tap Apps Settings 2 Tap Applications Phone More settings TTY mode 3 Tap TTY Full TTY HCO or TTY VCO to turn TTY mode on or Tap TTY Off to turn TTY mode off Your phone s TTY mode is set Note When enabled TTY mode may impair the audio quality of non TTY devices connected to the headset jack Warning 9 1 1 Emergency Calling It i...

Page 84: ...n Contacts may be lost or changed if the battery is removed for a long period or left uncharged Accident or malfunction may also cause loss or change to information It is recommended that you keep a separate copy of contacts and other important information Virgin Mobile is not responsible for any damages from lost or changed contacts Add a Contact You can add contacts from your phone s Phone appli...

Page 85: ...as you want Picture Tap the picture icon to assign a picture to the contact Name Enter the name of the contact Phone number Enter the phone number for the contact Email Enter email addresses for the contact Groups Assign the contact to a group More Show additional fields such as IM address Notes Nickname Website etc Note To select a type label for a phone number email address or postal address suc...

Page 86: ... an existing contact tap Update existing To add a new contact tap Create contact For an existing contact tap the contact name and select a number type for the new number For a new contact enter the name and any additional information 4 Tap Save The contact is added View Contacts View a contact s details by displaying a contact entry 1 From home tap Apps Contacts You will see the Contacts list ...

Page 87: ...ntact s detailed listing appears Contacts Screen Layout The following illustration show s your Contacts app layout and describes the various features Item Description Groups Show contact groups More options Access additional options Search Search contacts ...

Page 88: ...ontacts You will see the Contacts list 2 Tap a contact to view its details The contact s detailed listing appears 3 Tap Edit 4 Tap any field you want to change or add See Add a Contact 5 Add or edit the information and then tap Save Your changes are saved to the contact entry Note To select a type label for a phone number email address or postal address such as Mobile Home Work etc tap the type to...

Page 89: ...ab is a listing that can help you quickly access your most used or preferred Contacts entries Mark Contacts as Favorites 1 From home tap Apps Contacts 2 Tap a contact to display it and then tap Favorite to turn the star yellow Remove Contacts from Favorites 1 From home tap Apps Contacts 2 Tap a contact to display it and then tap Favorite to turn the star gray Make a Call from Favorites 1 From home...

Page 90: ...ew group Tap Group ringtone to select a ringtone for notifications for incoming calls from group members 4 Tap Add member and select a member or members to add to the new group and then tap Done 5 Tap Save to save the new group Add Contacts to a Group 1 From home tap Apps Contacts 2 Tap Groups and then tap a group 3 Tap Edit Add member and then tap the contact s you want to add 4 Tap Save Send a M...

Page 91: ...and send it For more information see Create and Send an Email Message or Create and Send a Gmail Message Delete a Group You can delete any group you created When removing a group you will have the option to also remove any members of the group from your accounts 1 From home tap Apps Contacts Groups 2 Tap a group and tap More Delete 3 Tap Group only or Groups and members to continue Share a Contact...

Page 92: ...ils on sending email Gmail Send the information as a Gmail attachment Address the message add a subject and a message and then tap Send See Create and Send a Gmail Message for details Messages Send the information in a text message Select a contact or enter a wireless phone number or email address enter any additional information and then tap Send For more information on text messaging see Send a ...

Page 93: ...contacts You can select which contacts you want to share it with as well as select additional information you want to share 1 From home tap Apps Contacts You will see the Contacts list 2 Tap your profile under My profile Your profile displays 3 Tap Profile sharing and then tap On Off to enable the feature ...

Page 94: ... sharing you may be prompted to agree to the Enhanced features Terms and Conditions and Privacy Policy Review the terms and tap Start to continue Import Contacts Your phone offers a couple of options for importing contacts from installed SD memory cards or external devices using USB Before Importing Contacts from an SD Card You will need to have installed an SD card with previously backed up conta...

Page 95: ...SD card for re import if needed Before Backing Up Contacts to an SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can back up your contacts See SD Card for more information Back Up Contacts to Your SD Card 1 From home tap Apps Contacts You will see the Contacts list 2 Tap More Settings Import Export contacts You will see t...

Page 96: ...r applicable charges for messaging For information about setting options for the Messages app see Messages Settings Send a Text Message Quickly compose and send text messages on your phone 1 From home tap Apps Messages 2 On the Messaging screen tap Compose The Compose screen opens 3 Fill in one or more recipients You can Enter phone numbers directly in the Enter recipient field If you are sending ...

Page 97: ...recipient field If you are sending the message to several phone numbers separate the phone numbers with a comma As you enter information any matching phone numbers from your contacts list are displayed Tap a match to enter that number or address directly Tap Recipients and then select the contacts to whom you want to send the message You can also select contact groups as recipients When you have s...

Page 98: ...to attach See Contacts 7 To make changes to your attachment tap Remove on the item 8 Tap Send to send the MMS message Create a Slideshow In a multimedia message you can add slides each containing a picture video or audio 1 In the multimedia message you are composing tap More Message options Create slideshow to add space for a new slide 2 Tap More Add slide and tap the space for the slide 3 To comp...

Page 99: ...r as well as large files up to 1 GB to other phones which support Enhanced messages Enable Enhanced Messaging 1 From home tap Apps Messages 2 Tap More Settings Enhanced messaging 3 Tap On Off to enable Enhanced messaging 4 Set options Image resize Set the standard size of images sent with Enhanced messages Send as SMS MMS messages Send your Enhanced messaging messages as text or multimedia message...

Page 100: ...d If you are sending the message to several phone numbers separate the phone numbers with a comma As you enter information any matching phone numbers from your Contacts list are displayed Tap a match to enter that number or address directly Tap Recipients and then select the contacts to whom you want to send the message You can also select contact groups as recipients When you have selected all th...

Page 101: ...h a stored video See View Pictures and Videos Using Gallery Audio Attach a stored music file or voice recording Voice recorder Make a voice recording and attach it Memo Attach a Memo See Memo Calendar Select the calendar event you want to attach See Calendar Location Add your current location requires GPS to be turned on or a location you pick on a map to your message See Google Maps Contacts Sele...

Page 102: ...tus bar to open the notification panel Tap the new message to open and read it For information on reading and replying to messages see Manage Message Conversations Manage Message Conversations Text and multimedia messages that are sent to and received from a contact or a number are grouped into conversations or message threads in the Messaging screen Text or MMS conversations let you see exchanged...

Page 103: ...nloaded To download the entire message tap the Download button at the right side of the message For details see Messages Settings Note If you are concerned about the size of your data downloads check the multimedia message size before you download it Reply to a Message 1 From home tap Apps Messages 2 On the Messaging screen tap a conversation to open it 3 Tap the text box at the bottom of the scre...

Page 104: ...lete on the options menu 3 When prompted to confirm tap Delete View Contact Information from a Message When you have received a message from someone in your stored contacts you can tap the contact s picture or icon in the conversation to open a menu of options Depending on the stored contact information you can view the contact details place a phone call or send an email message to the contact and...

Page 105: ...s a Draft Send Later While composing your message tap More options Save draft The message is saved as a draft for later Delete Mail Being Composed In the mail composition window tap More options Discard Note To view your draft email messages in the Inbox tap Menu Drafts Note To view your sent messages in the Inbox tap Menu Sent Check Received Gmail Messages Your phone allows you to access read and...

Page 106: ... have two or more new Gmail messages tapping the notification opens the Gmail Inbox Open Gmail Messages from the Inbox You can also read and reply to all your Gmail messages from the Gmail Inbox 1 From home tap Apps Google folder Gmail The Gmail Inbox opens 2 Tap the message thread you want to view ...

Page 107: ... can add labels that allow you to sort your Gmail conversation threads For example when a new thread starts with a received mail the label Inbox is automatically added to the thread By then adding the label travel all threads with travel are shown in a list 1 From home tap Apps Google folder Gmail The Inbox opens 2 Touch and hold a conversation thread to add a checkmark to it and then tap More opt...

Page 108: ...rsation thread to add a checkmark to it and then tap Options Mute The thread is now hidden Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread you can simply delete it from the Inbox 1 From home tap Apps Google folder Gmail The Inbox opens 2 Touch and hold a conversation thread to add a checkmark to it and then tap Delete The thread is deleted Search Gmail Messages If yo...

Page 109: ... then tap Enter your email 3 Enter your Gmail username and password and then tap Next 4 After your phone connects with the Google servers select the items you would like to sync with your phone and then tap Sync now 5 Tap Finish setup You are signed in to your Google Account and you can access both of your Gmail accounts from the Gmail app Note You can also sign up for a new Gmail account from the...

Page 110: ...he list at the top of the menu The selected account Inbox is displayed Gmail Settings You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings menu 1 From home tap Apps Google folder Gmail The Primary Inbox opens 2 Tap Menu Settings ...

Page 111: ...e Available settings are subject to change Email Use the Email application to send and receive email from your webmail or other accounts using POP3 or IMAP or access your Exchange ActiveSync account for your corporate email needs Set Up an Email Account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time Before setting up an email a...

Page 112: ...even if you have another email account set up 1 From home tap Apps Email The email Inbox opens 2 Tap More Settings 3 Tap Add account 4 Follow the prompts to complete the account setup The email account is added and you will begin receiving email for the account Add an Email Account from the Settings Menu You can also set up email accounts from the Settings Accounts menu 1 From home tap Apps Settin...

Page 113: ...u will be asked to enter more details You should get all pertinent information for the email account such as incoming and outgoing server settings before you proceed Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account you can read manage and send email in the same easy way as with a POP3 IMAP account However you can also access some powerful Excha...

Page 114: ...ons for the account 5 Enter an account name and a display name and tap Done to complete setup Your corporate email account is set up and you will begin receiving email for the account Create and Send an Email Message Compose and send email using any account you have set up on your phone Increase your productivity by attaching files such as pictures videos or documents to your email messages 1 From...

Page 115: ...email messages directly from the email Inbox Reading and replying to email on your phone is as simple as on your computer 1 From home tap Apps Email The email Inbox opens 2 Tap the message you want to view The email message opens 3 Tap Reply or Reply all to reply to the message Tip Tap the account name at the top of the screen to switch to a different email account Tip You can also access new emai...

Page 116: ...wipe down Replying to Email Messages With an email message open tap Reply or Reply all compose your reply message and tap Send Forwarding Email Messages With the email message open tap Forward enter a recipient and an additional message and tap Send Delete an Email Account You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone 1 From...

Page 117: ...at once Refresh an Email Account Whatever your automatic synchronization settings are you can also synchronize your sent and received email messages manually at any time While viewing the account you want to synchronize swipe down Sort Email Messages 1 On the email account Inbox tap More Sort by 2 Select from the options to sort email messages by date received sender read unread attachments or pri...

Page 118: ...r more contacts to add and then tap Done To view only emails from priority senders On the email account Inbox tap Priority senders Exchange ActiveSync Email Features Set options for your corporate Exchange ActiveSync email messages including synchronization options flagging messages out of office messages meeting requests and message priority To access Exchange ActiveSync settings 1 From home tap ...

Page 119: ...ight from your phone Folder sync settings Select which email folders to sync with the server Period to sync Calendar Set the time period for syncing your calendar with the server Empty server trash Delete the content of the trash folder on the server In case of sync conflict Select whether the device or the server has priority during a sync conflict Sync Contacts Sync your Contacts with your Excha...

Page 120: ...d to safely send receive private information credit card numbers corporate secrets etc and provide protection against online threats eavesdropping falsification impersonation etc SSL TLS Cautions When opening a secured page users must decide as their responsibility whether or not to open the page with use of SSL TLS Virgin Mobile and the applicable Certification Authorities make no guarantees what...

Page 121: ...t message email message or Gmail message Browser Use Options Searching within a Web Page With a Web page displayed tap More Find on page and enter your search text Tip To change the phone s default launch page to your current page tap More Settings Homepage Current page Add a Bookmark Bookmark favorite sites using the browser menu options 1 From home tap Internet If Internet is not a primary short...

Page 122: ...ouch and hold a bookmark tap More Edit bookmark edit the bookmark and then tap Save Deleting Bookmarks From the browser tap Bookmarks touch and hold a bookmark tap Delete Show Saved Web Pages From the browser tap Bookmarks Saved pages and then tap a saved page to open it View Browser History Use the browser menu options to view your browsing history 1 From home tap Internet If Internet is not a pr...

Page 123: ... home tap Apps Internet The browser opens 2 Tap Tabs The tabs window opens If you do not see Tabs drag the Web page down to display the address bar 3 Tap New tab A new tab appears To switch tabs tap one of the available thumbnails in the tabs window Chrome Browser Browse the Internet and bring your open tabs bookmarks and address bar data from your computer to your mobile device 1 From home tap Ap...

Page 124: ... Facebook Keep up with friends and family with the Facebook app Share updates photos and videos as well as text chat and play games Install the Facebook App on Your Phone Before you use Facebook on your phone you must download and install the app from the Google Play store app 1 From home tap Apps Facebook 2 Tap Install 3 Tap Facebook from the results list The app will be downloaded and installed ...

Page 125: ...m your phone 1 From home tap Apps Facebook The Facebook app launches If this is the first time you have used Facebook on your phone enter your Facebook ID and password and tap Log in to sign in to an existing account or tap Sign Up for Facebook to set up a new Facebook account 2 Tap Status and type an update tap Photo and upload a picture from the gallery tap Check In to share your location Like a...

Page 126: ... or a video chat window opens Each time text is entered the corresponding friend appears If a friend is not in a Hangout you will see a message Tap Send invitation to invite them to join the Hangout Hangouts Operations Ending a Chat In the Hangouts window flick the chat from left to right Ending a Video Chat In the video chat window tap End Disabling Chat History If you do not want to keep chat hi...

Page 127: ... Download and then follow the prompts to accept access requirements and update the Instagram app Use Instagram From home tap Apps Instagram The first time you access Instagram follow the prompts to sign up for an account or sign in with Facebook or an existing account Messenger Reach out to your friends and family with Facebook Messenger which works just like texting A data plan is required to use...

Page 128: ...he computer and copy the files to the music folder File Transfer Tips If you want to save data to an SD card on your phone make sure the SD card is installed and active See SD Card Avoid removing the battery or SD card while transferring data Data exchange may use the methods outlined in the following table Method Description Media Device MTP Transfer files between your phone and PC such as pictur...

Page 129: ...e to the detected device such as through the My Computer menu and open it 4 If available select a drive Card for SD card Phone for internal phone storage 5 Select a folder for example Music for songs and albums and copy files to it from your computer 6 When you are done disconnect your phone from your computer The transferred files are now saved to your phone or SD card Wi Fi Wi Fi provides wirele...

Page 130: ...n For password for a public wireless LAN check with user s service provider Entering a password is not required if an access point is not security protected Note The next time your phone connects to a previously accessed secured wireless network you will not be prompted to enter the password again unless you reset your phone to its factory default settings or you instruct the phone to forget the n...

Page 131: ...f 1 From home tap Apps Settings 2 Tap Wi Fi The Wi Fi settings menu appears 3 Tap the name of the connected access point and then tap Forget Wi Fi is disconnected After disconnecting from an access point you may need to re enter the password to reconnect Wi Fi Direct Use Wi Fi Direct to connect directly to other Wi Fi Direct devices simply via Wi Fi without an access point or via the Internet 1 Fr...

Page 132: ... phone into a Wi Fi hotspot When this feature is turned on you can share your phone s mobile data services via Wi Fi with other Wi Fi enabled devices The feature works best when used in conjunction with 4G data services although 3G service can also be used Important Use of the Hotspot feature requires an additional subscription Sign on to your account at virginmobile com or access your account via...

Page 133: ...e an Internet connection Bluetooth Bluetooth is a short range communications technology that allows you to connect wirelessly to a number of Bluetooth devices such as headsets and hands free car kits and Bluetooth enabled handhelds computers printers and wireless phones The Bluetooth communication range is usually approximately 30 feet Bluetooth Hints Problem Cannot use Bluetooth Solution Is your ...

Page 134: ...p Bluetooth The Bluetooth settings open 3 Tap On Off to turn Bluetooth on Bluetooth is enabled To disable Bluetooth tap On Off again Tip You can also turn Bluetooth on or off with the toggle menu in the notification panel Pull down the status bar to display the notification panel and then tap Bluetooth to turn Bluetooth on or off Note Turn off Bluetooth when not in use to conserve battery power or...

Page 135: ...luetooth device is paired to your phone Methods to accept a Bluetooth connection differ depending on the devices used Unpairing from a Paired Device 1 From the Bluetooth settings menu tap Settings next to the paired device you wish to unpair 2 Tap Unpair The device is unpaired from your phone To make another connection with the device you will need to pair again Connect to a Paired Bluetooth Devic...

Page 136: ...ve connected you can then start using the headset or car kit to listen to music or make and receive phone calls Note Due to different specifications and features of other Bluetooth compatible devices display and operations may be different and functions such as transfer or exchange may not be possible with all Bluetooth compatible devices Send Information Using Bluetooth You can use Bluetooth to t...

Page 137: ...en tap Bluetooth 4 Tap a paired device to receive the data The contact information is sent If you see a message to confirm follow the prompts Receive Information via Bluetooth Your phone is capable of receiving a wide variety of file types with Bluetooth including pictures music tracks and documents such as PDFs 1 When another device attempts to send a file to your phone via Bluetooth you will see...

Page 138: ...n tap Import The vCalendar is added to your Calendar events For more information on using the Calendar see Calendar For a vCard contact file if there are multiple vCard files on your storage card you can choose to import one several or all of those contacts to your contacts list Tethering Use Tethering to share your device s Internet connection with a computer that connects to your device via Blue...

Page 139: ...129 Apps and Entertainment The following set of topics will explore the features that make your phone so much more than a phone from the camera and productivity apps to music entertainment and more ...

Page 140: ...gin recording video Capture picture Take a picture Switch cameras Switch between the rear camera and the front camera Shooting modes Select a shooting mode Camera settings Opens the camera settings menu and lets you change additional camera settings See Camera Settings Shortcuts Gives quick access to frequently used camera settings Effect Add a special graphical effect Timer Take time delayed pict...

Page 141: ... May discolor color filter and affect color of images Flash Warning Do not shine the flash close to eyes Do not look directly at the flash when shining Do not shine the flash at other people s eyes May affect eyesight etc Take a Picture You can take high resolution pictures using your phone s camera Note If you have an SD card installed pictures and videos are stored to the SD card If no card is i...

Page 142: ... card View Pictures and Videos Using Gallery Using the Gallery application you can view pictures and watch videos that you have taken with your phone s camera downloaded or copied onto your storage card or phone memory You can also take a look at your pictures and your friends pictures that are on your social networks Facebook and Flickr only For pictures that are on your storage card or phone mem...

Page 143: ... the corner of the screen to see the item in the review screen From there you can access options such as save view send or delete the picture or video Pictures and Videos Options while Viewing Zoom in or out on a picture or video Tap the screen twice or pinch the screen to zoom in or out on a picture or video Viewing videos Use the controls to play pause or stop the video playback After selecting ...

Page 144: ... you rotate pictures 90 degrees clockwise Repeat the action for additional rotations 1 From home tap Apps Gallery The Gallery app opens 2 Tap the picture you want to rotate 3 Tap More Rotate left or Rotate right The picture is rotated and saved to the phone Photo Editor Perform advanced edits on your pictures including straightening adjusting the tone adding visual effects and enhancing portraits ...

Page 145: ... your picture Tone Adjust the brightness contrast saturation temperature and hue of the picture Effect Add color effects to your picture Portrait Apply effects such as brightening softening and fixing red eye when a face or faces are detected in a picture This option appears if a person s face is detected in the picture Drawing Draw or write on your picture ...

Page 146: ...sing email and Gmail see Create and Send an Email Message or Create and Send a Gmail Message 1 From home tap Apps Gallery The album list opens 2 Tap an album such as Camera The list of pictures and videos for the album opens 3 Tap the pictures or videos you want to share To select multiple items touch and hold an image to turn on multiple select Tap all the items you want to include 4 Tap Share an...

Page 147: ... and videos for the album opens 3 Tap the pictures or videos you want to share To select multiple items touch and hold an image to turn on multiple select Tap all the items you want to include 4 Tap Share and then on the Share menu tap Messages 5 Follow the prompts to complete and send the message For more information about sending multimedia messages see Send a Multimedia Message MMS Send Picture...

Page 148: ...information see Bluetooth Share Pictures or Videos via Additional Apps or Social Media From Gallery you can share your pictures and videos from a variety of apps and social media sites such as Facebook Hangouts Instagram and more Available apps will vary depending on what you have installed on your phone 1 From home tap Apps Gallery 2 Tap the album that contains the photos or videos you want send ...

Page 149: ...them to YouTube Before you do this you must create a YouTube account and sign in to that account on your phone 1 From home tap Apps Gallery The album list opens 2 Tap an album such as Camera The list of pictures and videos for the album opens 3 Tap the videos you want to share To select multiple videos touch and hold an image to turn on multiple select Tap all the videos you want to include ...

Page 150: ...on the main camera screen and the full camera settings menu Switch Cameras Your phone lets you use different types of cameras depending on your settings and downloads 1 From home tap Apps Camera The camera viewfinder appears 2 Tap Switch cameras The camera changes from the rear camera to the front camera or vice versa Set Camera Functions You can configure your camera s settings to fit any situati...

Page 151: ...Camera and Video 141 2 Tap Settings The camera settings menu opens 3 Select your desired settings The settings are applied Settable items differ depending on the camera type in use ...

Page 152: ...y location in the world Access 7 day and hourly weather forecasts for your area From home tap Apps 1Weather Amazon Shop Amazon com from your phone From home tap Apps Amazon Amazon Photos Store your photos on Amazon s cloud server From home tap Apps Amazon Photos Calculator Your phone s convenient built in calculator lets you perform basic mathematical equations 1 From home tap Apps Calculator ...

Page 153: ...e Calendar and Outlook calendar In order to sync with your Google calendar you must sign in to a Google Account on your phone See Google Account Calendar Operations View Today s Calendar From the Calendar tap Today Change Calendar View From the Calendar tap Year Month Week Day or Task to change the current view View Next Previous Month Month View From the Calendar flick the screen up or down View ...

Page 154: ...dar app opens 2 Tap Add The add event window opens 3 Enter an event title start date time end date time etc and then tap Save The event is added to your calendar Selecting a Calendar If you have more than one calendar select a calendar in which to add events ...

Page 155: ...dar google com If you have synchronized your phone with an Exchange ActiveSync account or Outlook on your computer you can also select these calendars Select PC Sync to create an Outlook Calendar event to sync with your computer Select Exchange to create an Exchange ActiveSync calendar event View Calendar Events You can display the Calendar in daily weekly monthly or agenda view To change the Cale...

Page 156: ...ill also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server 1 From home tap Apps Settings Accounts Microsoft Exchange ActiveSync To confirm your sync settings tap the account name and make sure the Sync Calendar box is selected 2 Tap More Sync now Note If Microsoft Exchange ActiveSync doesn t appear under the Accounts heading in the Settings menu you do not have an Ex...

Page 157: ...display the time and provide options for how time is displayed Additional Clock Features Your phone s clock app provides additional useful features including world clock stopwatch and timer functions All features are available from the clock app display From home tap Apps Clock The Clock appears World Clock The world clock lets you keep track of the current time in multiple cities around the globe...

Page 158: ... timer provides a countdown timer for up to 99 hours 59 minutes and 59 seconds 1 From the clock app tap Timer 2 Use the keypad to set the length of the timer 3 Tap Start to begin the timer Set Alarms Set multiple alarms using your phone s Clock app 1 From home tap Apps Clock The Clock appears 2 Tap Alarm Add 3 Set the alarm options including time days repeat pattern alarm type alarm tone and volum...

Page 159: ...count Log in here to sign in Google Search Search not only the Internet but also the apps and contents of your device 1 From home tap the Google search bar or tap Apps Google Google The Search window opens If confirmation appears follow the prompts If a description for Google Now appears tap Next and read information Tap Enable on the last page if you want to use Google Now 2 Type your search keyw...

Page 160: ...e and text 3 Tap Save The memo is saved My Files Manage your sounds images videos Bluetooth files Android files and other data in one convenient location Located in the Tools folder in the Apps list 1 From home tap Apps Tools folder My Files 2 Folders display including Recent files View recently saved files Device storage View folders and files in device storage SD card storage View folders and fi...

Page 161: ... a file or folder to open it Google Maps Use the Google Maps app to determine your location find directions browse local businesses and attractions rate and review places and more Enable Location Services on Your Phone Before using any location based services you must enable your phone s location feature For information about setting your phone s location options see Location View Maps of Specifie...

Page 162: ...ion you are looking for and then tap a result to view it View traffic information aerial photos etc in Maps From the Maps app tap Menu and then tap Traffic Satellite Google Earth etc Check route to destination From the Maps app tap Directions enter your current location and your destination and tap a method of transport car public transit bicycle or on foot Route candidates appear in a list Check ...

Page 163: ...p Record and speak into the microphone To pause recording tap Pause To resume a paused recording tap Resume To end the recording tap Save To cancel the recording tap Back and then tap Discard To block incoming calls while recording tap More Call rejection Play Back a Voice Recording 1 From home Apps Tools Voice Recorder 2 Tap Recordings ...

Page 164: ...oice Recording 1 From home tap Apps Tools Voice Recorder 2 Tap Recordings and then touch and hold on a recording to select it 3 Tap More Rename to change the name of the voice recording Voice Recorder Options 1 From home Apps Tools Voice Recorder 2 Tap Recordings to view a list of recordings 3 Tap More for options Edit Tap on recordings to select them After selection you can delete or rename the r...

Page 165: ... off the speakerphone About Voice Recorder View information about the app s software Delete a Voice Recording 1 From home tap Apps Tools Voice Recorder 2 Tap Recordings and then touch and hold on a recording to select it 3 Tap More Delete Delete ...

Page 166: ...er to download Galaxy Apps From home tap Apps Galaxy Apps Google Play Music App The Google Play Music app lets you browse shop and play back songs purchased from Google Play as well as songs you have loaded from your own music library The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download For more information about Googl...

Page 167: ...o view additional music options tap Menu and select an option Listen now Top charts New releases Music library Browse stations or Shop 3 Tap an item from the category window and then tap a song The song begins playing Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen ...

Page 168: ...ames if available Shuffle playlist Shuffle the current playlist or queue Song length The length of the song Rate thumbs up thumbs down Rate the current song Next song Play the next song Play pause Play or pause the current song Previous song Play the previous song Elapsed time Amount of time the song has been playing Repeat play next Repeat the current song or play the next song queued ...

Page 169: ... 3 From a list displaying songs tap More options next to an item from the category window and then tap Add to playlist 4 Tap New playlist 5 Enter a name and tap Create playlist The playlist is created 6 Return to the library view and select Albums or Songs 7 Tap More options next to an item and then tap Add to playlist playlist name The song or album is added to the playlist Repeat to add more ite...

Page 170: ...sung Milk Music 2 Read the Terms and Conditions and Privacy Policy and then tap I agree to continue 3 Rotate the dial to select a music genre and then tap Play music to begin listening Tip To stop listening and exit Samsung Milk Music drag down the status bar to display the notification panel and then tap Close next to the current song YouTube View and upload YouTube videos from your device View Y...

Page 171: ...er YouTube The YouTube app launches 2 Tap Account The Account menu appears 3 Tap Upload Enter a title description and tags and select a privacy setting 4 Find a stored video and tap the thumbnail to select it 5 Tap Upload The video is uploaded to your YouTube channel ...

Page 172: ...162 Settings The following set of topics will cover your phone s settings menus and options For an overview of the settings menu see Basic Settings ...

Page 173: ...with other devices via Wi Fi Bluetooth or USB connection Data usage Check your phone s data usage Mobile networks View and configure your mobile network connections and settings NFC and payment Enable Near Field Communication NFC functions including Tap and pay services More connection settings Set wireless and network functions including scanning for nearby devices printing services MirrorLink an...

Page 174: ...y Set accessibility options such as screen magnification hearing aid compatibility etc Accounts Set up accounts such as Samsung Google and more Backup and reset Set up backup options for your phone You can also reset the phone to its factory defaults Language and input Set up language and input methods for your phone Battery Display the battery charge as a percentage on the status bar view battery...

Page 175: ...are made and applied Tip You can also access settings from the notification panel Pull down the status bar and tap Settings Wi Fi Settings Menu The Wi Fi settings menu lets you turn Wi Fi on or off set up and connect to available Wi Fi networks and configure advanced Wi Fi options For more information about Wi Fi settings see Wi Fi 1 From home tap Apps Settings ...

Page 176: ...sword for a household wireless LAN router is sometimes found on a sticker on the router WEP WPA KEY etc Contact the router manufacturer for information For the password for a public wireless LAN check with user s service provider Entering a password is not required if an access point is not security protected Connect to a Wi Fi Network via WPS Wi Fi Protected Setup WPS is a network security standa...

Page 177: ...ngs menu lets you set up and manage wireless access points From the Wi Fi menu tap More Advanced to access the advanced Wi Fi settings Network notification Enable notification when open networks are available Hotspot 2 0 Automatically connect to Wi Fi access points that support Hotspot 2 0 Keep Wi Fi on during sleep Select options for keeping Wi Fi active while the phone is sleeping Install networ...

Page 178: ...o enter or accept a passkey If the target device does not appear tap Scan to search again This setting is available when Bluetooth is enabled Change the Name of a Paired Device From Bluetooth settings tap Settings next to a paired device name tap Rename enter a new name and tap OK Emoji cannot be used in a device name This setting is available when Bluetooth is enabled Canceling Pairing From Bluet...

Page 179: ...ivity features such as Wi Fi and Bluetooth While in airplane mode you can use other features of your phone such as playing music watching videos or using other applications To use Wi Fi and Bluetooth after enabling Airplane mode turn them on either in Settings or on the notification panel 1 From home tap Apps Settings Airplane mode 2 Tap On Off to enable Airplane mode Note You can also enable or d...

Page 180: ...spot Security From the Hotspot window tap More Configure Hotspot Security select a security settings option and then tap Save Set Hotspot Password From the Hotspot window tap More Configure Hotspot Password enter a password and then tap Save Set Allowed Devices To select which devices are allowed to connect to the Hotspot in the Hotspot window tap More Allowed devices Add enter a device name and M...

Page 181: ...attery power and uses data services 1 From home tap Apps Settings 2 Tap Hotspot and Tethering 3 Tap Bluetooth tethering to pair your device with the computer via Bluetooth Consult the computer s documentation for more information about configuring your computer to pair via Bluetooth Data Usage Settings The data usage menu lets you view your phone s mobile and Wi Fi data usage set data limits restr...

Page 182: ... me about data usage Tap On Off next to Alert me about data usage and then drag the horizontal warning slider up and down to set an amount Data usage amounts are approximate Actual amounts may differ This setting is available when Mobile data is enabled Application data usage Tap an app name to see its usage for the period More Tap More and select additional options Restrict background data Preven...

Page 183: ...etting to toggle On Off NFC is set When NFC is on additional options may be configured from the NFC settings menu More Connection Settings The more connection settings menu provides access to additional connection options such as nearby device scanning printing and VPN More Connection Settings Options Setting Description Nearby device scanning Scan for and connect to nearby devices Printing Set up...

Page 184: ...saved and implemented Nearby Device Scanning Scan for and connect to nearby devices You will receive notifications when there are available devices to connect to 1 From home tap Apps Settings 2 Tap More connection settings Nearby device scanning The Nearby device scanning screen displays ...

Page 185: ... More connection settings Printing The Printing settings screen displays 3 From the Printing settings screen tap Download plug in 4 Follow the prompts to download and install a print driver from the Google Play store 5 Choose a print service from the list and then tap On Off to turn the service on or off The service must be on to add a printer 6 Tap More Add printer Add printer or depending on the...

Page 186: ... Phone for VPN Connection Depending on the type of VPN you are using at work you may be required to enter your login credentials or install security certificates before you can connect to your company s local network You can get this information from your network administrator Before you can initiate a VPN connection your phone must first establish a Wi Fi or data connection For information about ...

Page 187: ...al storage 4 Tap Other security settings 5 Tap Trusted credentials and then tap your preferred system and user credentials Your secure credentials storage is set You can then download and install the certificates needed to access your local network Your network administrator can tell you how to do this Add a VPN Connection Use the VPN settings menu to add a VPN connection to your phone 1 From home...

Page 188: ...ess PPP encryption MPPE and advanced options Set up all options according to the security details you have obtained from your network administrator 4 Tap Save Your VPN is added to the VPNs section of the VPN settings window Connect to or Disconnect from a VPN Once you have set up a VPN connection connecting and disconnecting from the VPN is easy To access the VPN settings window 1 From home tap Ap...

Page 189: ...f the VPN setting window tap the VPN that you want to connect to 2 When prompted enter your login credentials and then tap Connect You will connect to the selected VPN When you are connected a VPN connected icon appears in the notification area 3 Open the Web browser to access resources such as intranet sites on your corporate network ...

Page 190: ...otification panel 2 Tap the VPN connection to return to the VPN settings window 3 Tap the VPN connection to disconnect from it Your phone disconnects from the VPN When your phone has disconnected from the VPN you will see a VPN disconnected icon in the notification area of the status bar ...

Page 191: ...ware To use the quick optimization feature 1 From home tap Apps Settings Smart Manager 2 Tap Clean all Using Smart Manager 1 From home tap Apps Settings Smart Manager 2 Tap each of the following for options Battery Check the battery power and time remaining to use the device For devices with low battery levels conserve battery power by activating power saving features and closing apps that are con...

Page 192: ...r clear default applications for certain built in features of the phone Application settings You can view and update information about an application including memory usage default settings and permissions Configure settings for all apps on your phone 1 From home tap Apps Settings Applications 2 Scroll down to Application settings to see all of the pre loaded apps Tap on an app to view and configu...

Page 193: ...condition and access additional options Depending on the app and its location you may be able to force the app closed uninstall or disable the app clear cache and data and more Default Applications Set or clear default applications for certain built in features of the phone 1 From home tap Apps Settings Applications 2 Tap Default applications ...

Page 194: ... app other than Messages Google Hangouts for example you will not be able to use the Messages app unless you restore it as the default messaging app For details see Default Applications Calendar Settings Configure settings for your phone s Calendar app 1 From home tap Apps Settings Applications 2 Tap Calendar to configure these options First day of week Choose a day to start each calendar week Sho...

Page 195: ...ngs for your phone s Camera app 1 From home tap Apps Settings Applications 2 Tap Camera to configure these options Grid lines Display viewfinder grid lines to help composition when selecting subjects Location tags Attach a GPS location tag to the picture Volume keys function Use the Volume key as the capture key the record key or as a zoom key Review pictures Set to show pictures after taking them...

Page 196: ...ist of contacts to display Sort by Choose how contacts are sorted by first or last name Name format Choose how contacts are displayed by first or last name Share multiple contacts You can choose how to transfer contacts when sharing them with other devices such as via Bluetooth As one file Multiple contacts are sent together This method can be faster but depends on whether the target device can ac...

Page 197: ...ails from those senders Split view mode Turn on split view on landscape screen Confirm deletions Ask for confirmation before deleting email Manage Email Account Settings You can edit settings for your individual email accounts such as email address and password name display and signature frequency of retrieval and more Note Available settings depend on the type of email account 1 From home tap App...

Page 198: ...Choose the period for synchronizing calendar events between your phone and account Empty server trash Delete the contents of the trash folder on the account server In case of sync conflict Choose whether information from the server or phone has priority when there is a conflict Sync Contacts Choose whether contacts are synchronized between your phone and the account Sync Calendar Choose whether ca...

Page 199: ...hoose options related to privacy Advanced Choose settings to control how the browser treats content such as allowing JavaScript blocking pop ups and managing website data Send feedback Get help in using the Internet app About Internet View the Internet app s software version Messages Settings The messages settings menu lets you control options for your text and MMS messages including message limit...

Page 200: ...n plays along with the sound for new message notifications Pop up display Choose whether a new message pops up on the display to notify you Preview message Show previews of new messages on the status bar and lock screens and in pop ups Backgrounds Choose backgrounds and bubble styles Quick responses Create and manage text phrases that you can add to messages Block messages Block messages by filter...

Page 201: ...ltimedia 100 messages has been exceeded Emergency alert settings Configure emergency alert settings You can enable or disable some alerts Extreme Alert Severe Alert Amber Alert and Emergency alert test messages You cannot disable Presidential alerts Emergency alerts Choose types of messages to receive You can enable or display any of the message types except for Presidential Alert You can also cho...

Page 202: ...ers when Call blocking is turned on Call reject messages Create and manage text messages to send to callers when rejecting incoming calls Messages you create here are available from the incoming call screen when you use the Reject with message option Answering and ending calls Manage settings for answering and ending calls Pressing the Home key Answer calls by pressing the Home key Automatic answe...

Page 203: ...lephone is a telecommunications device that allows people who are deaf hard of hearing or who have speech or language disabilities to communicate by telephone Your phone is compatible with select TTY phones Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission Your phone and TTY device will connect using a special cable that plugs into your ...

Page 204: ... Auto refresh Choose how often weather information is updated Use current location Use your phone s current location to get local weather information Weather notifications Receive notifications when there is a chance of rain snow or hail Calendar Show weather information in the Calendar app Google Settings Configure Google services ...

Page 205: ...apps security settings Set up nearby device Set up another device using Wi Fi and Bluetooth Sounds and Vibration Settings The sounds and vibration settings menu lets you control your phone s audio and vibration Sounds and Vibration Settings Overview The sounds and vibration settings menu allows you to configure the following options Sound Setting Description Sound mode Set the sound mode for the p...

Page 206: ... on a schedule as well as set exceptions Touch sounds Play tones when you touch or tap the screen to make selections Screen lock sounds Play sounds when locking or unlocking the screen Emergency tone Set emergency tones to Alert Vibrate or Silent Charging sound Play a sound when a charger is connected Dialing keypad tone Play tone when the dialing keypad is tapped Keyboard sound Play a sound when ...

Page 207: ... Select a default ringtone Vibration pattern Select a vibration pattern or create a new one Notification sound Choose a default sound for all notifications Do not disturb Silence all calls and alerts You can allow exceptions Touch sounds Play tones when you touch or tap the screen to make selections Screen lock sounds Play a sound when you unlock the screen Emergency tone Select an alert vibration...

Page 208: ...oor mode will remain turned on until the screen turns off Font Set a default font and font size Icon backgrounds Display icons with a shaded background to make them stand out on the home screen and Apps screen Screen timeout Set a screen timeout duration Note Longer durations discharge the battery more quickly Screen saver Select a screensaver to be displayed when the device is docked dock not inc...

Page 209: ... for when the phone is docked and or sleeping Advanced Features Configure features on your device that make it easier to use For example you can control certain device actions by picking up the phone and by touching the screen with the palm of your hand or turning over the device 1 From home tap Apps Settings 2 Tap Advanced features 3 Configure the following settings One handed operation Control y...

Page 210: ...screens Change the Wallpaper 1 From home tap Apps Settings Wallpaper 2 Tap Home screen to open the drop down list Select the screens for which you want to change the wallpaper 3 Tap a wallpaper to preview it 4 Tap Set as wallpaper to set the selected wallpaper for the screen or screens Your wallpaper is changed Themes Themes are packages of visual content that provide different wallpapers and icon...

Page 211: ... tap the theme and then tap Download 5 To apply a theme tap the theme and then tap Apply Your theme is changed Home Screen Settings Customize your home screen by adding application shortcuts widgets folders and using wallpapers To customize home screen From home tap Apps Settings Home screen or From home either touch and hold an empty space on the screen or pinch the screen ...

Page 212: ...ential storage options Lock Screen and Security Overview The following options are available in the lock screen and security menu options vary depending on the screen lock selected Setting Description Screen lock type Set your screen lock Info and app shortcuts Select items to show on the lock screen like a Dual clock Owner information and app shortcuts Notifications on lock screen Show content an...

Page 213: ... Access Lock Screen and Security Options From home tap Apps Settings Lock screen and security The lock screen and security menu opens Screen Lock You can increase the security of your phone by creating a screen lock When enabled you have to draw the correct unlock pattern on the screen enter the correct PIN enter the correct password or scan your fingerprint to unlock the phone s control keys butt...

Page 214: ...ast four dots in a vertical horizontal or diagonal direction Lift your finger from the screen when finished The phone records the pattern 3 Tap Continue 4 When prompted draw the screen unlock pattern again and then tap Confirm The screen unlock pattern is saved If you fail to draw the correct unlock pattern on the screen after five attempts you will be prompted to wait for 30 seconds before you ca...

Page 215: ...ty of your phone and personal data Disable the Screen Lock Follow the instructions below to turn off your current screen lock 1 From home tap Apps Settings Lock screen and security The lock screen and security menu opens 2 Tap Screen lock type The Screen lock settings menu opens 3 Draw your unlock screen pattern enter your PIN or password or scan your fingerprint 4 Tap None The screen lock is disa...

Page 216: ...riefly as you type them Security policy updates Automatically or manually check for security policy updates Send security reports Send security reports to Samsung via Wi Fi for threat analysis Device administrators Manage your device administrators and application installation privileges Storage type Select a storage location for credential contents View security certificates Display certificates ...

Page 217: ... the method used to estimate your location You can also view the apps that have requested your location and review their history logs App permissions Control which apps have permission to access and modify information on your device Report diagnostic info You can choose to enable reporting of diagnostic info when your phone experiences technical problems Send SOS messages Enable SOS messages to qu...

Page 218: ...Privacy and safety Location 2 Tap On Off to enable Location services Your phone s location services are enabled If you see a confirmation follow the prompts to connect Changing Location Method You can change the methods used for determining your location Note Location must be turned on to change locating method 1 From home tap Apps Settings Privacy and safety Location 2 Tap Locating method 3 Selec...

Page 219: ... use certain features of your device 1 From home tap Apps Settings Privacy and safety 2 Tap App permissions 3 Tap the following features to see which apps have permission to access them Body sensors Calendar Camera Contacts Location Microphone Phone SMS Storage Additional permissions 4 Tap On Off next to each app to enable or disable permissions for that feature Report Diagnostic Info You can choo...

Page 220: ... contacts and enable SOS messaging features Easy Mode Easy mode provides a simpler experience using your phone with a simpler home screen layout and simpler app interactions If you are a first time smartphone user or just to want to simplify the operation of your phone you can turn on Easy mode at any time Easy Mode Overview The following Easy mode options may be configured Easy mode Option Descri...

Page 221: ...the screen to the left and tap Settings Easy mode 2 Tap Standard mode and then tap Done Tip To disable Easy mode tap the button beside Standard mode in the Easy mode settings screen Accessibility Settings The Accessibility menu lets you enable and manage accessibility related applications Accessibility Settings Overview The following Accessibility options may be configured Accessibility Option Des...

Page 222: ...evice using configurable key combinations Access Accessibility Options 1 From home tap Apps Settings Accessibility 2 Set available accessibility options Your accessibility settings are applied and saved Vision Accessibility Settings Your phone offers many features to assist users who are blind or low vision 1 From home tap Apps Settings Accessibility 2 Tap Vision to configure options Rapid key inp...

Page 223: ...lors Color correction Adjust screens to be easier to see for users that are color blind Hearing Accessibility Settings Your phone offers many features to assist users who are deaf or hearing impaired 1 From home tap Apps Settings Accessibility 2 Tap Hearing to configure options Flash notification Flash the camera light when you receive notifications or when alarms sound Turn the device over to sto...

Page 224: ...tion on or off After you turn on Assistant plus enable or disable apps to use with Assistant plus Touchpad size Choose a size for touchpads for use in your phone s screens Cursor size Choose the size of cursors to display on the screen Cursor speed Choose a speed for cursor blinks Press and hold delay Choose how long your phone waits during a touch and hold gesture on the screen before continuing ...

Page 225: ...fications and alerts and answer or reject calls TalkBack Enable the feature and configure options When on your phone speaks descriptions of items you tap or activate on your phone to help blind and low vision users Switch Access Control your device using configurable key combinations Note Additional accessibility services you have installed are displayed under the Services heading Accounts The Acc...

Page 226: ...ccount Your Google Account All other email and social networking accounts System and application data and settings Downloaded applications Backup and Reset Overview The following options are available in the Back up and reset menu Backup and Reset Option Description Back up my data Enable backup for application data Wi Fi passwords and other settings to your Samsung account Restore When reinstalli...

Page 227: ...ata on phone Performing a factory data reset erases all data on the phone It is recommended that you back up important data before performing a factory data reset Erased information cannot be restored Only erase data after you are sure you have saved everything you need Access Backup and Reset Options 1 From home tap Apps Settings Backup and Reset The Backup and reset menu opens 2 Set options The ...

Page 228: ...e to factory default settings with the Factory Reset Protection FRP feature turned on you must enter the user name and password for a registered Google Account to regain access to the device You will not be able to access the device without the correct credentials Warning If you reset your Google Account password you must wait 72 hours after changing your password to perform a factory data reset o...

Page 229: ...keyboard settings configure speech input settings and set your phone s mouse trackpad options Language and Input Settings Overview You can set the following options in the Language and input settings menu Language and Input Setting Description Language Set the language for your display and menus Default keyboard Set the default method for entering text Samsung keyboard Set Samsung keyboard options...

Page 230: ...one 1 From home tap Apps Settings Language and input 2 Tap Language 3 Tap an available language Language and Input Options Some of the language and input options are detailed below 1 From home tap Apps Settings Language and input 2 Set options Language Tap a language to assign it Default keyboard Tap an input method to set it as the default Samsung keyboard Configure your keyboard options Google v...

Page 231: ...ntage on the status bar 1 From home tap Apps Settings Battery 2 Tap items to view details Check your battery condition and access additional options Power Saving Mode Save battery power by activating Power saving mode which reduces or turns off certain features to decrease battery consumption Turn On Power Saving Mode 1 From home tap Apps Settings Battery 2 Tap Power saving mode 3 Tap On Off to en...

Page 232: ...s to normal power mode Additional Battery Features View your remaining battery charge and optimize the power usage of apps 1 From home tap Apps Settings Battery 2 The follow options are available App power saving Tap Detail and then tap On Off to save battery power by settings apps that have not been used for more than 3 days to power saving mode Tap each app to customize it s power saving mode Re...

Page 233: ... system memory cached data and more Portable storage Manage storage on SD cards View SD Card for more details Access Storage Settings 1 From home tap Apps Settings Storage 2 View memory usage for the different types of information stored in your phone s memory Tap an item for more information Accessories Settings Customize settings when using accessories ...

Page 234: ...mat options Date and Time Overview The following Date and time options may be configured Date and Time Options Description Automatic date and time Set the date and time automatically via the connected wireless network Set date Set the date manually only available when Automatic date and time option is disabled Set time Set the time manually only available when Automatic date and time option is dis...

Page 235: ...nd time options Your date and time settings are applied and saved Activate This Device The Activate this device menu lets you activate a new phone or use additional self service options such as checking the status of an in service phone 1 From home tap Apps Settings Activate this device The Self Service menu appears ...

Page 236: ...ystem Update From home tap Apps Settings System Update The System Update menu appears For details about updating your phone see Update Your Phone About Device The About device menu lets you access important phone information search for and apply updates and view legal and safety information About Device Overview The following About device items may be reviewed or set About Device Item Description ...

Page 237: ...censes Google legal information System WebView licenses Wallpapers Samsung legal information and the Privacy Alert Device name Change the name of your device other devices see this name when using Mobile hotspot or Bluetooth Model number Check the phone s model number Android version Check the Android version number Android security patch level Check the Android security patch level date Baseband ...

Page 238: ...System Settings 228 Access About Device Options 1 From home tap Apps Settings About device 2 Select or view available options Your phone information is displayed ...

Page 239: ...229 Getting Help The following set of topics will cover troubleshooting tips phone specifications and how to contact Virgin Mobile and manage your wireless service ...

Page 240: ... Safe mode See Uninstall an App To turn the phone on in Safe mode Press and hold the Power Lock key touch and hold Power off read the disclaimer for safe mode and then tap OK After turning the phone on in Safe mode Safe mode appears at lower left After restarting in Safe mode your phone can be powered on as usual Before turning the phone on in Safe mode it is recommended that you back up important...

Page 241: ...he phone on again If you are unable to turn the phone off remove and replace the Battery and then power the phone on again Data that was being edited is erased after the phone is powered on again Virgin Mobile Account Information and Help Find out about managing your account online and on your phone buying additional minutes for your plan and getting help For more information about your Virgin Mob...

Page 242: ...800 SAMSUNG 726 7864 Intellectual Property All Intellectual Property as defined below owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone including but not limited to accessories parts or software relating there to the Phone System is proprietary to Samsung and protected under federal laws state laws and international treaty provisions I...

Page 243: ... FROM THE BREACH OF THE EXPRESS WARRANTY INCLUDING INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OR LOSS OF ANTICIPATED PROFITS OR BENEFITS Modification of Software SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS...

Page 244: ...DISPUTE RESOLUTION PROCEDURE and your right to opt out of arbitration within 30 calendar days of the first consumer purchase You may opt out by either sending an email to optout sea samsung com with the subject line Arbitration Opt Out or by calling 1 800 SAMSUNG 726 7864 For more detailed procedures please refer to the Dispute Resolution Procedures and Arbitration and Opt Out section of the Limit...

Page 245: ... off 124 Bookmark 111 Brightness 198 Browser Bookmark 111 History 112 Launch connection 110 Settings 110 Tabs 113 Calculator 142 Calendar 143 Add event 143 Settings 184 185 Sync Exchange ActiveSync calendar 146 View events 145 Call Settings 191 Call Forwarding 71 Call Log Make call from 61 Call Waiting 68 Call Watch 146 Caller ID 68 Calling International Dialing 193 US Dialing 193 Camera 130 Optio...

Page 246: ...nt 30 Delete threads 98 Labels 97 Mute threads 98 New messages 95 Read and reply 95 Read messages 96 Report phishing 98 Report spam 98 Search 98 Send message 94 Share pictures 136 Switch accounts 99 Google Chrome 113 Create account 30 Drive 149 Hangouts 115 Search 149 Settings 194 Sign in 31 Google Maps 151 Google Play Find and install apps 33 Help 36 Store 32 Google Play Music 156 Google Voice Ty...

Page 247: ...ures Rotate 134 Share via Bluetooth 137 Share via email 136 Share via messaging 137 Take with camera 131 View 132 Pinch 16 Play Music 156 Play Store 32 Find and install apps 33 Power Key 5 Power Off 13 Power On 13 Power Saving Mode 221 222 Printing 175 Privacy and Safety 207 PRL Update 41 Reject Incoming Call 58 Report Diagnostic Info 209 Ringtone 196 Rotate 16 S Voice Settings 193 Samsung Keyboar...

Page 248: ...eos Record 132 Share via Bluetooth 137 Share via messaging 137 Share via YouTube 139 View 132 Vision Accessibility 212 Visual Voicemail 63 Listen to multiple messages 65 Options 66 Review 64 Set up 63 Settings 66 Voice Recorder 152 Voice Typing 28 Configuring 29 Using 28 Voicemail Display name 68 Greeting 67 Settings 193 Setup 62 Volume 195 Key 5 VPN 176 Add connection 177 Connect or disconnect 17...

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Samsung Galaxy J7, User Manual

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