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Basic Operations
38
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating
your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap
Apps
>
Settings
>
Accounts
>
.
2. Tap
On/Off
for each option to allow them to sync automatically.
If the Auto-sync option is on, email, Calendar and Contacts automatically synchronize
whenever a change is made.
3. Tap
Sync now
to sync your Google Account information.
To back up your Exchange Mail information:
1. From home, tap
Apps
>
Settings
>
Accounts
>
Microsoft Exchange ActiveSync
.
2.
Tap the sync icon within the Corporate account field to reveal the account’s synchronization
settings screen.
3. Tap
On/Off
to manually synchronize the desired parameters (Contacts or Calendar).
To back up stored text messages:
1. From home, tap
Apps
>
Messages
.
2. Select the text message from the list to view the message thread.
3. Touch and hold on a portion of the text message from the string. The Message options context
menu appears.
Note
: You can back up stored text messages by forwarding them to your own phone number. Open the
messages after you have updated your firmware.
4. Tap
Forward
.
5. Enter your phone number and tap
Send
.
To restore your Google apps following the update:
1. From home, tap
Apps
>
Play Store
.
2. Tap
Menu
>
My Apps
>
All
tab.
3. Scroll through the list of previously downloaded Google apps and choose those you wish to
reinstall.