Samsung Galaxy j7 Crown User Manual Download

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DRAFT

FOR INTERNAL USE ONLY

U S E R M A N U A L

This document is watermarked because certain important information in the document has not yet been verified.

This document has been sent to you as a draft and for informational purposes only.

The document should only be used for internal purposes and may not be distributed outside of the company.

Distributing the document outside of the company could result in legal exposure to the company if the preliminary,

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Summary of Contents for Galaxy j7 Crown

Page 1: ...ocument has been sent to you as a draft and for informational purposes only The document should only be used for internal purposes and may not be distributed outside of the company Distributing the document outside of the company could result in legal exposure to the company if the preliminary unverified information in the draft turns out to be inaccurate ...

Page 2: ... Media volume limiter 2 Multi window 2 Getting started 3 Front view 4 Back view 7 Set up your device 8 Assemble your device 9 Start using your device 11 Learn about your device 16 Navigation 17 Home screen 20 Customize your Home screen 21 i TFN_S767VL_EN_UM_TN_RE1_053018_FC Table of contents ...

Page 3: ...ification panel 31 Bixby 34 Face recognition 38 Multi window 40 Enter text 43 Emergency mode 48 Apps 51 Use apps 52 Calculator 58 Calendar 60 Camera and video 64 Clock 70 Contacts 75 Email 84 Galaxy Apps 88 Gallery 89 Google Apps 94 Internet 97 ii ...

Page 4: ...ung Gear 126 Samsung Notes 127 Samsung 129 Secure Folder 131 Smart Things 133 TracFone apps 134 Additional apps 135 Settings 136 Access Settings 137 Search for Settings 137 Connections 138 Wi Fi 139 Bluetooth 143 Phone visibility 145 Data usage 146 Airplane mode 147 iii ...

Page 5: ...ice scanning 153 Connect to a printer 153 Virtual Private Networks 154 Sounds and vibration 156 Sound mode 157 Vibrations 158 Volume 158 Ringtone 160 Notification sounds 160 Do not disturb 160 System sounds 161 Key tap feedback 162 Sound quality and effects 162 Separate app sound 163 Notifications 164 iv ...

Page 6: ...167 Screen brightness 168 Blue light filter 168 Font and screen zoom 169 Screen quality 169 One handed mode 170 Device maintenance 171 Quick optimization 172 Battery 172 Storage 173 Memory 175 Language and input 176 Date and time 180 Report diagnostic information 181 Reset 181 Factory data reset 182 v ...

Page 7: ...mation 189 Google Play Protect 190 Find My Device 190 Security update 191 Install unknown apps 191 Secure Folder 192 App permission monitor 192 Secure startup 192 Encrypt SD card 193 Set up SIM card lock 193 View passwords 193 Security update service 194 Device administration 194 Credential storage 195 Knox active protection 196 vi ...

Page 8: ...9 Backup and restore 201 Google settings 202 Accessibility 203 Vision 204 Hearing 206 Dexterity and interaction 207 More accessibility settings 208 Accessibility services 209 Other settings 210 Help 211 Manage game features 211 Device assistance app 211 Dual messenger 212 About phone 212 Getting help 214 vii ...

Page 9: ...DRAFT FOR INTERNAL USE ONLY Videos 214 Smart Simulator 214 Tips and Tricks 214 Samsung Care 214 Legal 215 Legal information 216 viii ...

Page 10: ...DRAFT FOR INTERNAL USE ONLY Special features Learn about your mobile device s special features ...

Page 11: ... layer of security when using your device For more information see Face recognition on page 38 Direct Share Share content with specific people directly For more information see Direct share on page 83 Media volume limiter Limit the maximum output of the device s volume For more information see Media volume limiter on page 159 Multi window Multitask by using two applications at the same time For mo...

Page 12: ...DRAFT FOR INTERNAL USE ONLY Getting started Learn about your mobile device hardware assembly procedures and how to get started using your new device ...

Page 13: ...NTERNAL USE ONLY Devices andsoftwareareconstantly evolving theillustrations youseehereareforreferenceonly Front view Proximity sensor Power key Front camera Volume keys Recent apps Back Home key Getting started 4 ...

Page 14: ...uring a call when the device is in close proximity to the body Turns the screen back on and enables touch functionality during a call when the device is outside a specific range from the body l Power key Press to turn the screen on or off Press and hold to select a power control option Getting started 5 ...

Page 15: ...TERNAL USE ONLY l Volume keys Adjust the volume for ringtones media notifications and system sounds For more information see Volume on page 158 In the camera app press a volume key to take a photo Getting started 6 ...

Page 16: ...INTERNAL USE ONLY Devices andsoftwareareconstantly evolving theillustrations youseehereareforreferenceonly Back view Flash Microphone Rear camera USB charger Accessory port Speaker Headset jack Getting started 7 ...

Page 17: ...DRAFT FOR INTERNAL USE ONLY Set up your device Learn how to set up your device for the first time ...

Page 18: ... and memory cards can pose a choking risk Please be careful when handling these cards to avoid damaging them You can install an optional microSD memory card not included to add more memory space to your device A memory card can be installed at any time It is not necessary to install it prior to using the device Caution Be careful when using the removal tool to eject an internal card tray 1 Insert ...

Page 19: ... charging head and USB cable is included with the device for charging the battery from any standard outlet Note You should dry the inside of the charging port before inserting a power connector to charge your device If the charging port is not fully dry your device may operate abnormally For example it may charge more slowly or overheat The battery comes partially charged You can use the device wh...

Page 20: ...into the USB charger Accessory port 2 Connect the USB cable to the charging head and then plug the charging head into a standard outlet 3 Unplug the charging head from the outlet and remove the USB cable from the device when charging is complete Start using your device The instructions below explain how to turn your device on or off To turn the device on u Press and hold the Power key until the de...

Page 21: ...ice s features and more Lock or unlock your device Use your device s screen lock features to secure your device By default the device locks automatically when the screen times out To lock the device u Press the Power key To unlock the device u Press the Power key or press the Home key and then drag your finger across the screen The default Screen lock on your device is Swipe To choose a secure scr...

Page 22: ...r Google account information when resetting to factory settings For more information see Factory reset protection on page 184 Add a Samsung account Create a Samsung account for access to Samsung content and apps on your device 1 From a Home screen swipe up to access Apps 2 Tap Settings Cloud and accounts Accounts 3 Tap Add account Samsung account Note To quickly access your Samsung account tap Set...

Page 23: ...d other content from your old device For more information visit samsung com us support owners app smart switch To use Smart Switch 1 From a Home screen swipe up to access Apps and then tap Settings Cloud and accounts Smart Switch 2 Follow the prompts and select the content to transfer Visit samsung com smartswitch for more information Set up your voicemail You can access your voicemail from a Home...

Page 24: ...DRAFT FOR INTERNAL USE ONLY 3 Follow the tutorial to create a password record a greeting and record your name For more information see Voicemail on page 123 Set up your device 15 ...

Page 25: ...FT FOR INTERNAL USE ONLY Learn about your device Learn some of the key features of your mobile device including the screens and icons as well as how to navigate the device and enter text using the keyboard ...

Page 26: ... glass surface and void the warranty Tap Lightly tap items to select or launch them l Tap the keyboard to enter characters or text l Tap an item to select it l Tap an app shortcut to launch the app Double tap Lightly tap items twice to select or launch them l Double tap an image to zoom in or out Touch and hold Touch and hold items to activate them l Touch and hold a field to display a pop up menu...

Page 27: ... l Drag an app shortcut to add it to a Home screen l Drag a widget to place it in a new location on a Home screen Pinch and spread Pinch the screen using your thumb and forefinger or spread by moving your fingers apart l Pinch the screen to zoom out while viewing a picture or a web page l Spread your fingers on the screen to zoom in while viewing a picture or a web page Common options The device u...

Page 28: ...or a screen l Delete Tap to select items to delete l Share Tap to select items to share and then choose a sharing method l Edit Tap to customize the screen l On Off Tap to turn the option on or off l Menu Tap to view available options for the field Learn about your device 19 ...

Page 29: ...DRAFT FOR INTERNAL USE ONLY Devices andsoftwareareconstantly evolving theillustrations youseehereareforreferenceonly Home screen Status bar Home screen indicator App shortcuts Learn about your device 20 ...

Page 30: ...n shortcuts into a line at the top of a screen tap Align top To align shortcuts into a line at the bottom of a screen tap Align bottom To remove a Home screen tap Remove To set a screen as the main Home screen tap Main This screen is displayed when you press the Home key To change the order of screens touch and hold a screen and then drag it to a new position To add a screen swipe to the end of th...

Page 31: ... to open the options menu 2 Tap Remove from Home Removing a shortcut does not delete the app it just removes the shortcut from a Home screen To move a shortcut from one Home screen to another 1 Touch and hold an app shortcut to release it 2 Drag the app shortcut to a new Home screen and then release it Use folders You can organize App shortcuts in folders on an Apps list screen and Home screen For...

Page 32: ... 4 Tap an image to choose it Other wallpapers prompt you to select which screen you want to use it for 5 Tap Set as wallpaper and confirm when prompted Themes Set the theme to be applied to your Home and Lock screens wallpapers and app icons 1 From a Home screen pinch the screen 2 Tap Themes to customize Tap a theme to preview and download it to My themes 3 Tap View all to see downloaded themes 4 ...

Page 33: ...in app icons 1 From a Home screen pinch the screen 2 Tap Wallpapers Icons to customize 3 Tap an icon set to preview and download it to My icons Tap View all to see downloaded icons 4 Tap an icon and then tap Apply to apply the selected icon set Learn about your device 24 ...

Page 34: ...t on the Home screen and Apps list screen 1 From a Home screen swipe up to access Apps 2 Tap Settings Display Icon frames and choose one of the following options Icons only Show icons only Icons with frames Show icons with shaded frames 3 Tap Done and confirm when prompted Learn about your device 25 ...

Page 35: ...creen and release it To remove a widget from a Home screen 1 From a Home screen touch and hold a widget to open the options menu 2 Tap Remove from Home screen Home screen settings Customize your Home and Apps screens 1 From a Home screen pinch the screen 2 Tap Home screen settings to customize Home screen layout Set your device to have a Home and Apps screen or only a Home screen where all apps ar...

Page 36: ...ceive notifications Add apps to Home screen Automatically add newly downloaded apps to the Home screen Quick open notification panel Enable this feature to open the Notification panel from the Home screen by swiping down Hide apps Select apps to hide About Home screen View version information Easy mode Switch between the default screen layout and a simpler layout The Easy mode layout has larger te...

Page 37: ...ss Apps 2 Tap Settings Display Easy mode Standard mode 3 Tap Done to exit Easy mode Status bar The Status bar provides device information on the right side and notification alerts on the left Status icons Battery full Battery low Battery charging Vibrate mode Mute mode 4G LTE active Signal strength Network not available Learn about your device 28 ...

Page 38: ...Fi active Location service active Notification icons Missed call Call in progress Call on hold New email New voicemail New message File download in progress File upload in progress Wi Fi available App updates available Learn about your device 29 ...

Page 39: ...een swipe up to access Apps 2 Tap Settings Display Status bar Tap Show recent notifications only to display only the three most recent notification icons on the Status bar Tap Show battery percentage to display the battery charge percentage next to the battery icon on the Status bar Learn about your device 30 ...

Page 40: ...FOR INTERNAL USE ONLY Devices andsoftwareareconstantly evolving theillustrations youseehereareforreferenceonly Notification panel Settings Notification cards Quick settings View all Learn about your device 31 ...

Page 41: ...r down to display the Notification panel 2 Swipe down the list to see notification details To open an item tap it To clear a single notification drag the notification left or right To clear all notifications tap Clear 3 Drag upward from the bottom of the screen or tap Back to close the Notification panel Learn about your device 32 ...

Page 42: ... allowing you to quickly turn them on or off 1 Drag the Status bar down to display the Notification panel 2 Drag View all downward Tap a setting to turn it on or off Tap More options to reorder Quick settings or to change the button layout 3 Drag View all upward to close Quick settings Learn about your device 33 ...

Page 43: ... the Bixby Home page Bixby Home The Bixby Home page displays customized content based on your interactions Bixby learns from your usage patterns and will suggest content you may like u From a Home screen swipe right Bixby Vision Bixby is integrated with your Camera Gallery and Internet apps to give you a deeper understanding of what you see It provides contextual icons for translation QR code dete...

Page 44: ...DRAFT FOR INTERNAL USE ONLY 1 From a Home screen swipe up to access Apps 2 Tap Camera Bixby Vision and follow the prompts Learn about your device 35 ...

Page 45: ...y Bixby Vision can be used on pictures and images saved in the Gallery app 1 From a Home screen swipe up to access Apps 2 Tap Gallery and then tap a picture to view it 3 Tap Bixby Vision and follow the prompts Learn about your device 36 ...

Page 46: ...u find out more about an image you find in the Internet app 1 From a Home screen swipe up to access Apps 2 Tap Samsung folder Internet 3 Touch and hold an image until a pop up menu is displayed 4 Tap Bixby Vision and follow the prompts Learn about your device 37 ...

Page 47: ... up to access Apps 2 Tap Settings Biometrics and security Face recognition 3 Follow the prompts to register your face Face recognition Customize how face recognition works 1 From a Home screen swipe up to access Apps 2 Tap Settings Biometrics and security Face recognition for the following options Remove face data Delete existing faces Face unlock Enable or disable face recognition security Screen...

Page 48: ...T FOR INTERNAL USE ONLY Faster recognition Turn on for faster face recognition Turn off to increase security and make it harder to unlock using an image or video of your likeness Learn about your device 39 ...

Page 49: ...en touch and hold Recent apps 2 Tap Multi window in the title bar to launch an app in split screen view Recently opened apps are displayed in the lower window Apps that support Multi window have the Multi window icon in their title bar If there are no recently opened apps that support Multi window or if you want to launch a different app tap App list 3 Tap an app in the lower window to add it to t...

Page 50: ...DRAFT FOR INTERNAL USE ONLY Learn about your device 41 ...

Page 51: ...ows Swap the two windows l Close app Close the selected app Split screen view action The Recent apps key can be configured to switch between full screen view and split screen view 1 From a Home screen swipe up to access Apps 2 Tap Settings Advanced features Multi window and then tap On Off to enable Split screen view action 3 To use Recent apps to switch between views To change the current app fro...

Page 52: ... app on the bottom Enter text Text can be entered using a keyboard or your voice Toolbar functions u Tap a field to display the Samsung keyboard l Tap Show predictive text to view suggested words while you type l Tap Show toolbar functions to view all keyboard options Learn about your device 43 ...

Page 53: ...d toolbar for the following options l Clipboard Access the clipboard l Emojis Insert an emoji l GIF keyboard Add animated GIFs l One handed keyboard Change the keyboard layout for use with one hand l Settings Access keyboard settings l Stickers Add illustrated stickers l Voice input Use Google voice typing Learn about your device 44 ...

Page 54: ... the Space bar sideways l Smart typing Use predictive text and auto correction features to prevent common typing mistakes Type by swiping between letters l Keyboard layout and feedback Configure the keyboard toolbar change keyboard size and colors for visibility adjust layout and choose key tap feedback l Reset to default settings Return keyboard to original settings and clear personalized data l ...

Page 55: ...DRAFT FOR INTERNAL USE ONLY Use Google voice typing Instead of typing enter text by speaking 1 From the Samsung keyboard tap Voice input 2 Tap the screen and speak your text Learn about your device 46 ...

Page 56: ...typing 1 From the Samsung keyboard tap Voice input 2 Tap Settings for options Languages Choose the language for the keyboard Offline speech recognition Download languages for offline Google voice typing Block offensive words Hide potentially offensive words with asterisks Learn about your device 47 ...

Page 57: ...al applications and those you select l Turns off connectivity features and Mobile data when the screen is off Activate Emergency mode To activate Emergency mode 1 Press and hold the Power key 2 Tap Emergency mode When accessing for the first time read and accept the terms and conditions 3 Tap Turn on Emergency mode features While in Emergency mode only the following apps and features are available...

Page 58: ... l Internet Launch the web browser l Add Email Launch the Email app Maps Launch Google Maps l Battery charge Display estimated battery charge remaining l Estimated usage time remaining Display estimated standby time that can be reached based on current battery charge and usage l Emergency call Dial the emergency telephone number for example 911 This kind of call can be made even without activated ...

Page 59: ...ttings Configure the available settings Only a limited number of settings are enabled in Emergency mode Turn off Emergency mode When emergency mode is turned off the device returns to standard mode 1 Press and hold the Power key 2 Tap Emergency mode Note When Emergency mode is activated Locating method is set to Battery saving After Emergency mode is turned off check your location settings For mor...

Page 60: ...DRAFT FOR INTERNAL USE ONLY Apps Learn how to change the way apps are displayed organize apps into folders and install uninstall disable or hide apps ...

Page 61: ...t to launch it To return to the main Home screen press the Home key Add an apps shortcut In addition to swiping to access apps you can add an Apps button to the Home screen 1 From a Home screen swipe up to access Apps 2 Tap More options Home screen settings Apps button 3 Tap Show Apps button Apply Search for apps If you are not sure exactly where to find a certain setting you can use the Search fe...

Page 62: ...that are optimized for use with Galaxy devices 1 From a Home screen swipe up to access Apps 2 Tap More options Galaxy Essentials Uninstall or disable apps Uninstall or disable apps you have download 1 From a Home screen swipe up to access Apps 2 Touch and hold an app to open the options menu To uninstall an app tap Uninstall To disable an app tap Disable Note Some preloaded apps can only be disabl...

Page 63: ...Alphabetical order Sort apps alphabetically Create and use folders Create a folder to organize App shortcuts on an Apps list screen 1 From a Home screen swipe up to access Apps 2 Touch and hold an app shortcut and then drag it on top of another app shortcut until it is highlighted 3 Release the app shortcut to create the folder Enter folder name Name the folder Palette Change the folder color Add ...

Page 64: ...om a Home screen swipe up to access Apps 2 Touch and hold a folder to open the options menu 3 Tap Add to Home Delete a folder When you delete a folder the app shortcuts are returned to the Apps list screen 1 From a Home screen swipe up to access Apps 2 Touch and hold a folder to delete 3 Tap Delete folder and confirm when prompted Apps 55 ...

Page 65: ...e Sort the apps by size or name Default apps Choose or change apps that are used by default for certain features like email or browsing the Internet App permissions Control which apps have permissions to use certain features of your device Show Hide system apps Show or hide system background apps Special access Select which apps can have special access permissions to features on your device Reset ...

Page 66: ...p Stop an app that is not working correctly Mobile data View mobile data usage Battery View battery usage since the last full charge Storage Manage the app s storage usage Memory View memory usage Notifications Configure notifications from the app Permissions View permissions granted to the app for access to your device s information Set as default Set the app as a default for a certain category o...

Page 67: ...er the first number 3 Tap an arithmetic function key and enter the next number 4 Tap Equals to view the result 5 Tap Clear to clear the results View calculator history View and clear your calculator history 1 From a Home screen swipe up to access Apps 2 Tap Calculator History To return to the calculator tap Keypad To clear the calculator history tap Clear history Apps 58 ...

Page 68: ... Unit converter 3 Select a category and use the drop down menus to choose units of measurement 4 Enter a numeric value to view the conversion Scientific calculator The Calculator app also provides advanced arithmetic functions 1 From a Home screen swipe up to access Apps 2 Tap Calculator and turn the device to landscape view If Auto rotate is not enabled tap Rotate screen Apps 59 ...

Page 69: ...t an account type 4 Enter your account information and follow the prompts Calendar view There are several ways the calendar can be viewed 1 From a Home screen swipe up to access Apps 2 Tap Calendar View and then tap an option Year Display all twelve months of this year Swipe across the screen to display another year Month Display the current month Swipe across the screen to display another month E...

Page 70: ...day to return to the current date Create an event Use your Calendar to create events 1 From a Home screen swipe up to access Apps 2 Tap Calendar Add to add an event 3 Enter details for the event and then tap Save Share an event Share events from your Calendar 1 From a Home screen swipe up to access Apps 2 Tap Calendar tap an event and tap again to edit it 3 Tap Share choose a sharing method and fo...

Page 71: ...you add to the calendar to be accomplished on a certain day A task displays as a checklist item and is removed once you mark the task as complete 1 From a Home screen swipe up to access Apps 2 Tap Calendar View Tasks 3 Tap Add to add a task 4 Enter details for the task and then tap Save Delete a task Delete tasks from your Calendar 1 From a Home screen swipe up to access Apps 2 Tap Calendar and ta...

Page 72: ...it from the calendar To delete a task tap the task to open it tap Delete and confirm when prompted Calendar settings Use Calendar settings to customize your calendar 1 From a Home screen swipe up to access Apps 2 Tap Calendar More options Settings 3 Tap an option and follow the prompts Apps 63 ...

Page 73: ...R INTERNAL USE ONLY Devices andsoftwareareconstantly evolving theillustrations youseehereareforreferenceonly Camera and video Flash Full view Gallery Take a picture Record video Settings Switch cameras Apps 64 ...

Page 74: ...he screen When you tap the screen a brightness scale is displayed Slide the light bulb to adjust the brightness To add an effects filter swipe to the left and tap a preview filter to apply it to the screen To change the shooting mode swipe to the right and select a mode To quickly switch between the front and rear cameras swipe the screen up or down To change a camera setting tap Settings 4 Tap Ta...

Page 75: ...tap Capture To temporarily stop recording tap Pause To continue recording tap Resume 4 Tap Stop when you are finished recording Configure shooting mode Allow the camera to determine the ideal mode for your pictures or choose from several shooting modes 1 From a Home screen swipe up to access Apps 2 Tap Camera and swipe to the right to see the available shooting modes Rear camera Auto Allow the cam...

Page 76: ...ivity and color depth features of the device to produce a brighter and richer picture Night Use this to take photos in low light conditions without using the flash Sports Take clearer pictures of fast moving subjects Sound shot Enrich your pictures by adding a few seconds of background sound Front camera Selfie Take selfie shots and apply various effects such as an airbrushed effect Wide selfie Ta...

Page 77: ...n for higher quality requires more memory Video size Select a resolution Higher resolution requires more memory Timer Take time delayed pictures or videos Front camera Picture size Select a resolution Selecting a higher resolution for higher quality requires more memory Video size Select a resolution Higher resolution requires more memory Save pictures as previewed Save self portraits or self reco...

Page 78: ...icture Review pictures Review pictures after taking them Quick launch Press the Home key twice in quick succession to open the camera Storage location Select the memory location A memory card not included must be installed to view Storage location Floating Camera button Add a camera button that you can move anywhere on the screen Volume key function Use the Volume key as the camera key the record ...

Page 79: ...ons for how to be notified 1 From a Home screen swipe up to access Apps 2 Tap Clock Add alarm 3 Tap the following items to configure an alarm Date Choose the day for this alarm Time Set a time for the alarm Repeat Choose when to repeat the alarm Alarm name Enter a name for the alarm Snooze Allow snoozing Set interval and repeat values for the alarm while snoozing Alarm sound Choose a sound to play...

Page 80: ...the set alarm time the phone sounds the alarm and or vibrates 1 To stop an alarm tap Dismiss or swipe Dismiss to the left or right 2 To postpone the alarm tap Snooze Delete an alarm You can delete an alarm that you created 1 From a Home screen swipe up to access Apps 2 Tap Clock and find the alarm in the alarm list under Alarm and then touch and hold it to select it 3 Tap Delete Apps 71 ...

Page 81: ... current time in multiple cities around the globe 1 From a Home screen swipe up to access Apps 2 Tap Clock World clock 3 Tap Add city 4 Tap Search and enter the name of the city 5 Tap the city name in the list and then tap Add To remove a city touch and hold it and tap Delete Apps 72 ...

Page 82: ... choose a different city To add a city to the list tap Add city 5 Swipe the hours minutes and period AM or PM on the clock to set a time Local times for the other cities listed are automatically updated To return the clock to the current time tap Reset Stopwatch The Stopwatch lets you time events down to a hundredth of a second 1 From a Home screen swipe up to access Apps 2 Tap Clock Stopwatch 3 T...

Page 83: ...es a countdown timer for up to 99 hours 59 minutes and 59 seconds 1 From a Home screen swipe up to access Apps 2 Tap Clock Timer 3 Use the keypad and tap Hours Minutes and Seconds to set the length of the Timer 4 Tap Start to begin the Timer To temporarily stop the Timer tap Pause To continue timing after pausing tap Resume To stop and reset the Timer tap Cancel Apps 74 ...

Page 84: ...owing procedure to add a new contact 1 From a Home screen swipe up to access Apps 2 Tap Contacts Create contact and then tap contact fields to enter information Choose a storage account for the contact You can store the contact on the device or sync it with an account Tap Contact photo to assign a picture or an animated GIF to the new contact Enter a name and other contact information Tap Add fiel...

Page 85: ...ntact you can tap a field and change or delete information or you can add more fields to the contact s list of information 1 From a Home screen swipe up to access Apps 2 Tap Contacts and then tap a contact 3 Tap Details Edit 4 Tap any of the fields to add change or delete information 5 Tap Save Share a contact Share a contact by using various sharing methods 1 From a Home screen swipe up to access...

Page 86: ...ded 1 From a Home screen swipe up to access Apps 2 Tap Contacts More options Manage contacts 3 Tap Import Export contacts 4 Tap Import and follow the prompts Export contacts Manually back up contacts to an installed memory card not included 1 From a Home screen swipe up to access Apps 2 Tap Contacts More options Manage contacts 3 Tap Import Export contacts 4 Tap Export and follow the prompts Apps ...

Page 87: ...up to access Apps 2 Tap Contacts and then tap the contact to select it 3 Tap Details More options Link contacts 4 Tap contacts to choose them 5 Tap Link To unlink contacts 1 From a Home screen swipe up to access Apps 2 Tap Contacts and then tap the contact to select it 3 Tap Details More options Manage linked contacts 4 Tap Unlink beside contacts to unlink them from the main contact Apps 78 ...

Page 88: ...d to Favorites to mark the contact as a favorite The star brightens To remove the contact from Favorites tap Remove from Favorites The star then dims Delete contacts Delete a single contact or multiple contacts 1 From a Home screen swipe up to access Apps 2 Tap Contacts and then touch and hold a contact to select it You can also tap other contacts to select them for deletion 3 Tap Delete and confi...

Page 89: ...roups 1 From a Home screen swipe up to access Apps 2 Tap Contacts Groups 3 Tap Create and then tap fields to enter information about the group Group name Enter a name for the new group Group ringtone Customize the sounds for the group Add member Select contacts to add to the new group and then tap Done 4 Tap Save Apps 80 ...

Page 90: ... group To remove a contact touch and hold a contact to select it and then tap Remove To add a contact tap Edit Add member and then tap the contacts you want to add When finished tap Done Save Send a message to a group Send a text message to members of a group 1 From a Home screen swipe up to access Apps 2 Tap Contacts Groups and then tap a group 3 Tap More options Send message Apps 81 ...

Page 91: ...at the top of the screen to select all and then tap Done Only group members that have an email address in their records are displayed 5 Choose an email account and follow the prompts Delete a group Delete a group you have created 1 From a Home screen swipe up to access Apps 2 Tap Contacts Groups and then tap a group 3 Tap More options Delete To only delete the group tap Group only To delete the gr...

Page 92: ... to access Apps 2 Tap Contacts More options Settings 3 Tap an option and follow the prompts Direct share Share content directly with your contacts from within any app Once enabled your frequent contacts are displayed in the Share window 1 From a Home screen swipe up to access Apps 2 Tap Settings Advanced features Direct share and tap On Off to enable Apps 83 ...

Page 93: ...tional steps and options 3 Tap the To field to manually add an email address or tap Add from Contacts to select a recipient from Contacts Groups or Recents If manually entering recipients enter additional recipients by separating each entry with a semicolon More recipients can be added at any time before the message is sent If adding a recipient from your Contacts tap the contact to place a checkm...

Page 94: ...ailable from the Inbox screen 1 From a Home screen swipe up to access Apps 2 Tap Email Tap a message to read and reply or forward it Tap Search to search for key words in your email inbox Tap Edit for additional message options Tap Sort by to customize how messages display View multiple email accounts You can view email you receive for multiple accounts or you can view email accounts individually ...

Page 95: ...ew email for only one email account All accounts View all email in a combined inbox Remove email accounts Email accounts can be removed from your device 1 From a Home screen swipe up to access Apps 2 Tap Email 3 Tap Mailbox Settings 4 Tap the account you want to remove 5 Tap Remove and confirm when prompted Apps 86 ...

Page 96: ...ttings associated with using the Email app 1 From a Home screen swipe up to access Apps 2 Tap Email 3 Tap Mailbox Settings Under General tap an option and then follow the prompts Tap an account to configure specific settings for only that account Apps 87 ...

Page 97: ...LY Galaxy Apps Find and download premium apps that are exclusive to Galaxy devices A Samsung account is required to download from Galaxy Apps 1 From a Home screen swipe up to access Apps 2 Tap Samsung folder Galaxy Apps Apps 88 ...

Page 98: ...stom collections of related pictures and videos and share them with your contacts View pictures Pictures stored on your device are viewable in the Gallery app 1 From a Home screen swipe up to access Apps 2 Tap Gallery Pictures 3 Tap a picture to view it Swipe left or right to view other pictures or videos To mark the picture as a favorite tap Favorite The picture is added to Favorites under the Al...

Page 99: ...ing your pictures Print Send the picture to a connected printer Open in Photo Editor Pro Edit the picture in Photo Editor Pro Edit pictures Edit pictures stored on your device 1 From a Home screen swipe up to access Apps 2 Tap Gallery Pictures 3 Tap a picture to view it Transform Rotate flip crop or make other changes to the overall appearance of the picture Effects Add color effects Stickers Over...

Page 100: ...te tap Favorite The video is added to Favorites under the Albums tab To access the following features tap More options Details View and edit information about the video including the date created location and properties Set as wallpaper Set the video as wallpaper on the Lock screen Show date and location tags See date and location tags when viewing your videos 4 Tap Play video to play the video Ed...

Page 101: ...s and videos from the Gallery app 1 From a Home screen swipe up to access Apps 2 Tap Gallery Pictures 3 Tap More options Share and then tap pictures and videos to select them 4 Tap Share and then choose an app or connection to use for sharing your selection Follow the prompts Delete pictures and videos Delete pictures and videos stored on your device 1 From a Home screen swipe up to access Apps 2 ...

Page 102: ...box at the top of the screen to select all pictures and videos 5 Tap Delete and confirm when prompted Take a screenshot Capture an image of your screen It will automatically create a Screenshots album in the Gallery app u From any screen press and hold the Power and Volume down keys Apps 93 ...

Page 103: ...dress bar data from your computer to your mobile device Visit support google com chrome to learn more Drive Open view rename and share files saved to your Google Drive cloud account Visit support google com drive to learn more Duo Make one to one video calls Visit support google com duoto learn more Gmail Send and receive email with Google s web based email service Visit support google com mail to...

Page 104: ... services to use Google Maps For more information see Location on page 151 Visit support google com maps to learn more Photos Store and back up your photos and videos automatically to your Google Account with Google Photos Visit support google com photos to learn more Play Movies TV Watch movies and TV shows purchased from Google Play You can also view videos saved on your device Visit play google...

Page 105: ... google com music to learn more Play Store Find new apps movies and TV shows music books magazines and games in the Google Play store Visit support google com play to learn more YouTube Watch and upload YouTube videos right from your device Visit support google com youtube to learn more Apps 96 ...

Page 106: ...he address field enter the web address and then tap Go on the keyboard Add to Bookmarks Add the current web page to bookmarks Refresh Refresh or reload the current web page Back or Back Return to the previous page Forward Go forward to a recent page Home Display your Internet Home screen Bookmarks Manage bookmarked pages saved pages and history Tabs Manage open tabs The number on the icon indicate...

Page 107: ... tab Open a new tab l Turn on Night mode Switch to Night mode l Web page text size Change the text size l Close Close the Quick menu l Settings Change Quick menu options Browser tabs Use tabs to view multiple web pages at the same time 1 From a Home screen swipe up to access Apps 2 Tap Samsung folder Internet 3 Tap Tabs New tab To close a tab tap Close tab Apps 98 ...

Page 108: ...the web address so that you can access it quickly 1 From a Home screen swipe up to access Apps 2 Tap Samsung folder Internet 3 Tap Add to Bookmarks Open a Bookmark Quickly launch a web page from the Bookmarks page 1 From a Home screen swipe up to access Apps 2 Tap Samsung folder Internet 3 Tap Bookmarks Bookmarks 4 Tap a bookmark entry Apps 99 ...

Page 109: ...ipe up to access Apps 2 Tap Samsung folder Internet 3 Tap More options Save webpage Open a saved web page View a web page that has been saved 1 From a Home screen swipe up to access Apps 2 Tap Samsung folder Internet 3 Tap Bookmarks Saved pages 4 Tap a saved page View history To view a list of recently visited web pages u Tap Bookmarks History Apps 100 ...

Page 110: ...et mode are not listed in your browser history or search history and leave no traces such as cookies on your device Secret tabs are a darker shade than the normal tab windows Any downloaded files remain on your device after you close the secret tab 1 From a Home screen swipe up to access Apps 2 Tap Samsung folder Internet 3 Tap Tabs 4 Tap Turn on secret mode 5 Tap Set password to protect your Secr...

Page 111: ...up to access Apps 2 Tap Samsung folder Internet 3 Tap Tabs Turn off secret mode Internet settings Modify settings associated with using the Internet app 1 From a Home screen swipe up to access Apps 2 Tap Samsung folder Internet 3 Tap More options Settings 4 Tap an option and follow the prompts Apps 102 ...

Page 112: ...ts or enter a phone number 3 Tap Start 4 To create an audio recording touch and hold Audio or Tap the Enter message field to enter a message l To add an attachment tap Attach 5 Review the message and tap Send Note If you exit a message before you send it the message is automatically saved as a draft Send SOS messages Send a message with your location to designated contacts when you are in an emerg...

Page 113: ... and rear camera tap Attach pictures To include a five second audio recording in your SOS message tap Attach audio recording 4 Press the Power key quickly three times to send an SOS message View Messages 1 From a Home screen swipe up to access Apps 2 Tap Messages and then tap a message to view it To play an audio or video attachment tap Play To scroll through the list of messages swipe up or down ...

Page 114: ...essages by using the search feature 1 From a Home screen swipe up to access Apps 2 Tap Messages Search 3 Enter a word or phrase to search for and then tap Search on the keyboard Messages settings Configure the settings for text and multimedia messages 1 From a Home screen swipe up to access Apps 2 Tap Messages More options Settings Apps 105 ...

Page 115: ...u of imminent threats and other situations There is no charge for receiving an Emergency alert message 1 From a Home screen swipe up to access Apps 2 Tap Messages More options Settings 3 Tap Emergency alert settings to customize notifications for emergency alerts Apps 106 ...

Page 116: ...or folder to open it File groups Files stored in the device are organized into the following groups l Recent files View recently accessed files This option displays if one or more files have been accessed recently l Categories View your files based on the file type l Phone View folders and files located on the device and optional memory card not included l Cloud View files saved on your cloud acco...

Page 117: ...ear file history and more 1 From a Home screen swipe up to access Apps 2 Tap Samsung folder My Files The following options are available Search Search for a file or folder More options Get more space View storage information for your device Settings View settings for the app Apps 108 ...

Page 118: ...DRAFT FOR INTERNAL USE ONLY Devices andsoftwareareconstantly evolving theillustrations youseehereareforreferenceonly Phone More options Hide the keyboard Messages Call Voicemail Apps 109 ...

Page 119: ...wipe a contact or number to the right to make a call 1 From a Home screen swipe up to access Apps 2 Tap Settings Advanced features Swipe to call or send messages 3 Tap On Off to enable this feature Make a call from Recents All incoming outgoing and missed calls are recorded in the Call log 1 From a Home screen tap Phone 2 Tap Recents to display a list of recent calls 3 Tap a contact and then tap C...

Page 120: ...Contacts 3 Swipe your finger across a contact to the right to call the contact Direct calls Call the contact whose call log message or contact details are currently on the screen by bringing the device close to your ear 1 From a Home screen swipe up to access Apps 2 Tap Settings Advanced features Direct call and tap On Off to enable Apps 111 ...

Page 121: ...nswer to the right to answer the call or On the incoming call pop up screen tap Answer to answer the call Decline a call You can choose to decline an incoming call If you are using an app a pop up screen is displayed for the incoming call u On the incoming call screen drag Decline to the left to reject the call and send it to your voicemail or On the incoming pop up screen tap Decline to reject th...

Page 122: ...n the incoming call pop up screen tap Send message and select a message End a call u Tap End when you are ready to end your call Actions while on a call You can adjust call volume switch to a headset or speaker and even multitask while on a call Adjust the call volume u Press the Volume keys to increase or decrease the volume or Tap Extra volume to quickly add more volume to the incoming audio App...

Page 123: ...witch to headset or speaker Listen to the call using the speaker or through a Bluetooth headset not included u Tap Speaker to hear the caller using the speaker or Tap Bluetooth to hear the caller using a Bluetooth headset Apps 114 ...

Page 124: ...app your active call is indicated in the Status bar To return to the call screen u Drag the Status bar down to display the Notification panel and tap the call To end a call while multitasking u Drag the Status bar down to display the Notification panel and then tap End call Apps 115 ...

Page 125: ...numbers of the calls you have dialed received or missed are stored in the Call log 1 From a Home screen tap Phone 2 Tap Recents A list of recent calls is displayed If the caller is in your Contacts list the caller s name is displayed Apps 116 ...

Page 126: ...e a contact or update your Contacts list 1 From a Home screen tap Phone 2 Tap Recents 3 Tap the call that contains the information that you want to save to your Contacts list 4 Tap Details 5 Tap Create contact or If you want to replace the number for an existing contact tap Update existing Apps 117 ...

Page 127: ...RAFT FOR INTERNAL USE ONLY Delete call records To delete Call log entries 1 From a Home screen tap Phone 2 Tap Recents 3 Touch and hold the call you want to delete from the Call log 4 Tap Delete Apps 118 ...

Page 128: ...er and confirm when prompted You can also modify your Block list in Settings u From a Home screen tap Phone More options Settings Block numbers Speed dial You can assign a shortcut number to a contact for speed dialing their default number 1 From a Home screen tap Phone Tap Keypad if the keypad is not displayed 2 Tap More options Speed dial numbers The Speed dial screen displays the reserved speed...

Page 129: ...NLY than the next one in sequence Number 1 is reserved for Voicemail 4 Type in a name or number or tap Add from Contacts to assign a contact to the number The selected contact is displayed in the Speed dial number box Apps 120 ...

Page 130: ... the Speed dial number l If the Speed dial number is more than one digit long enter the first digits and then hold the last digit Remove a Speed dial number You can remove an assigned Speed dial number 1 From a Home screen tap Phone l Tap Keypad if the keypad is not displayed 2 Tap More options Speed dial numbers 3 Tap Remove by the contact you want to remove from Speed dial Apps 121 ...

Page 131: ...call features Make an emergency call from a locked screen The emergency telephone number can be dialed even if the phone is locked allowing anyone to use your phone to call for help in an emergency When accessed from a locked screen only the emergency calling feature is accessible to the caller The rest of the phone remains secured 1 Drag Phone upward to open the call screen 2 Tap Emergency call t...

Page 132: ...ail Use your phone s voicemail feature For information on setting up voicemail see Set up your voicemail on page 14 1 From a Home screen tap Phone 2 Touch and hold Voicemail 3 Follow the voice prompts from the voicemail center Apps 123 ...

Page 133: ...lti party call If your service plan supports this feature you can make another call while a call is in progress 1 From the active call tap Add call to dial the second call 2 Dial the new number and tap Call When the call is answered Tap the On hold number to switch between the two calls Tap Merge to hear both callers at once multi conferencing Apps 124 ...

Page 134: ... Settings 3 Tap an option and follow the prompts TTY mode A teletypewriter TTY is a telecommunications device that allows people who are deaf hard of hearing or who have speech or language disabilities to communicate by telephone 1 From a Home screen swipe up to access Apps 2 Tap Phone More options Settings 3 Tap More settings TTY mode 4 Tap TTY OFF TTY FULL TTY HCO or TTY VCO Apps 125 ...

Page 135: ...ung Gear Connect your device to your Samsung Gear using this application For more information visit samsung com us support owners app samsung gear 1 From a Home screen swipe up to access Apps 2 Tap Samsung folder Samsung Gear Apps 126 ...

Page 136: ...amsung folder Samsung Notes 3 Tap Create and type a note Available options include l Text Use the keyboard to type text l Pen Use your finger to write text l Brush Create a drawing l Attach Insert an image or voice file into the note 4 Tap Save when finished Edit notes Make edits to notes you create 1 From a Home screen swipe up to access Apps 2 Tap Samsung folder Samsung Notes 3 Tap a note to vie...

Page 137: ...To search for a note tap Search Notes options You can edit share or manage notes 1 From a Home screen swipe up to access Apps 2 Tap Samsung folder Samsung Notes 3 Tap More options for the following options Edit Select notes to share delete or move Sort by Change the way notes are organized List Grid view Switch between List view and Grid view Trash View deleted notes Settings View settings for the...

Page 138: ... to log in with either a Samsung account or a Google Account Plus help The plus icon is at the bottom of every screen to provide you quick access to the help you need 1 From a Home screen swipe up to access Apps 2 Tap Samsung 3 Tap Plus for the following options Search Enter keywords to find the information you need Community View community boards where you can ask questions and give answers to ot...

Page 139: ...w Help topics l Home Register your Samsung devices and view customized cards l Diagnostics View storage connection speed and battery levels for your device l Learn View Articles about your device to help you get the most out of it l Community View community boards where you can ask questions and give answers to other Samsung users l Get help View quick links to call video and community support for...

Page 140: ...older 3 Follow the prompts to create a secure lock for your folder Add apps to the Secure Folder Add apps to the secure folder to add an extra level of security 1 From a Home screen swipe up to access Apps 2 Tap Secure Folder 3 Tap Add apps and tap the apps you want to add to the Secure folder 4 Tap Add To remove apps from the Secure folder tap Edit apps select the apps and tap Uninstall Disable A...

Page 141: ...les 4 Tap the file you want to add and tap Done Secured files are accessed through the My Files app Customize Secure Folder For added security you can change the app image and name for Secure folder 1 From a Home screen swipe up to access Apps 2 Tap Secure Folder 3 Tap More options Customize icon To change the app name tap under Enter app name and type a new name and tap Apply To change the app ic...

Page 142: ...rol your devices by monitoring them in one place Check the status of your devices by looking at the dashboard Note Non Samsung connected device errors or defects are not covered by the Samsung warranty contact the non Samsung device manufacturer for support 1 From a Home screen swipe up to access Apps 2 Tap Samsung folder Smart Things and sign in with your Samsung account 3 Follow the prompts to b...

Page 143: ...at any location in the world Access 7 day and hourly weather forecasts for your area Visit 1weatherapp com to learn more My Account Downloader Access your current account information Voice Mail Retrieve messages left by unanswered calls Wi Fi Utility Access free high speed data by automatically connecting to reputable Wi Fi hotspots when available Apps 134 ...

Page 144: ...L USE ONLY Additional apps The following apps are also preloaded on your device Facebook Keep up with friends and family with the Facebook app Share updates photos and videos as well as text chat and play games Apps 135 ...

Page 145: ...DRAFT FOR INTERNAL USE ONLY Settings Configure your device s connections and settings ...

Page 146: ... bar to display the Notification panel and then tap Settings Search for Settings If you are not sure exactly where to find a certain setting you can use the Search feature 1 From a Home screen swipe up to access Apps and then tap Settings 2 Tap Search 3 Enter a word or words in the Search field As you type settings that match display on the screen 4 Tap an entry to go to that setting Settings 137 ...

Page 147: ...DRAFT FOR INTERNAL USE ONLY Connections Manage connections between your device and a variety of networks and other devices ...

Page 148: ...e network you want to connect to When you select an open network you are automatically connected to the network Otherwise enter a password to connect Manually connect to a Wi Fi network Connect your device to a Wi Fi network that is hidden 1 From a Home screen swipe up to access Apps 2 Tap Settings Connections Wi Fi and then tap On Off to turn on Wi Fi 3 Tap Add network at the bottom of the list 4...

Page 149: ...e screen swipe up to access Apps 2 Tap Settings Connections Wi Fi and then tap On Off to turn on Wi Fi 3 Tap Advanced To view all network settings tap View more Switch to mobile data Connect automatically to a mobile network connection when the Wi Fi connection is unstable When the Wi Fi signal is strong it switches back to Wi Fi Turn on Wi Fi automatically Enable Wi Fi in frequently used location...

Page 150: ...router WPS PIN entry Connect to a Wi Fi network by entering your WPS PIN Keep Wi Fi on during sleep Specify whether to disconnect from Wi Fi when the device is asleep Install network certificates Install authentication certificates MAC address View your device s MAC address which is required when connecting to some secured networks not configurable IP address View your device s IP address not conf...

Page 151: ...Apps 2 Tap Settings Connections Wi Fi and then tap On Off to turn on Wi Fi 3 Tap Wi Fi Direct Your device scans for discoverable Wi Fi Direct devices 4 Tap a device and then follow the prompts to connect Share data with Wi Fi Direct Share data with another device using Wi Fi Direct 1 From an app tap Share or Tap More options Share 2 Tap Wi Fi Direct and follow the prompts Connections 142 ...

Page 152: ...Fi Direct device 1 From a Home screen swipe up to access Apps 2 Tap Settings Connections Wi Fi Wi Fi Direct 3 Tap a device to disconnect it Bluetooth Bluetooth allows you to pair your device to another Bluetooth enabled device Once a pairing is created the devices continue to recognize their partnership and exchange information without having to re enter a passcode 1 From a Home screen swipe up to...

Page 153: ...cognize 1 From a Home screen swipe up to access Apps 2 Tap Settings Connections Bluetooth and then tap On Off to turn on Bluetooth 3 Tap Settings next to the previously paired device and then tap Rename 4 Enter a new name and tap Rename Share data with Bluetooth Use Bluetooth to transfer information to a paired device 1 From an app tap Share or Tap More options Share 2 Tap Bluetooth and follow the...

Page 154: ...evice the two devices no longer recognize each other To connect again you have to pair the devices 1 From a Home screen swipe up to access Apps 2 Tap Settings Connections Bluetooth and then tap On Off to turn on Bluetooth 3 Tap Settings next to the paired device and then tap Unpair to delete the paired device Phone visibility Allow other devices to find your mobile device and transfer files 1 From...

Page 155: ...s Apps 2 Tap Settings Connections Data usage Data saver 3 Tap On Off to turn Data saver on To allow some apps to have unrestricted data usage tap Allow app while Data saver on and tap On Off next to each app to specify restrictions Monitor mobile data Enable mobile data to access the Internet through your mobile network 1 From a Home screen swipe up to access Apps 2 Tap Settings Connections Data u...

Page 156: ...p to access Apps 2 Tap Settings Connections Data usage The following options are available Wi Fi data usage View data usage over Wi Fi connections Restrict networks Select networks to prevent apps that are running in the background from using them Airplane mode Airplane mode disconnects your device from all networks and turns off connectivity features 1 From a Home screen swipe up to access Apps 2...

Page 157: ...Off to turn on Mobile hotspot 4 Activate Wi Fi on the target device 5 Scan for Wi Fi hotspots and select your device s Mobile hotspot 6 Enter your device s Mobile hotspot password on the target device Change the mobile hotspot password Change your Mobile Hotspot password 1 From a Home screen swipe up to access Apps 2 Tap Settings Mobile hotspot and tethering Mobile hotspot 3 Tap the password and e...

Page 158: ...ther device s Device name and MAC address 4 Tap Add to add the device To restrict connections to your Allowed devices list tap Allowed devices only Configure mobile hotspot settings Manage your security and connecting settings 1 From a Home screen swipe up to access Apps 2 Tap Settings Mobile hotspot and tethering Mobile hotspot 3 Tap More options Configure mobile hotspot for the following setting...

Page 159: ...ut settings Automatically turn off Mobile hotspot if there are no connected devices 1 From a Home screen swipe up to access Apps 2 Tap Settings Mobile hotspot and tethering Mobile hotspot 3 Tap More options Timeout settings and then select an interval Tethering You can use tethering to share your device s Internet connection with a computer 1 From a Home screen swipe up to access Apps 2 Tap Settin...

Page 160: ...service 1 From a Home screen swipe up to access Apps 2 Tap Settings Connections Mobile networks Data roaming Enable or disable data while roaming on other mobile networks Network mode Change the network mode Access Point Names Choose or add APNs Location Some apps may require one or more location services be turned on for full functionality 1 From a Home screen swipe up to access Apps 2 Tap Settin...

Page 161: ...vices to scan for Wi Fi networks automatically even when Wi Fi is turned off Bluetooth scanning Allow apps to scan for and connect to nearby devices automatically through Bluetooth even when Bluetooth is turned off Recent location requests Apps that have requested your location are listed under Recent location requests 1 From a Home screen swipe up to access Apps 2 Tap Settings Connections Locatio...

Page 162: ...ns Location 3 Tap an entry under Location services to use as a location service Nearby device scanning Scan for nearby devices to connect to and set them up easily You receive a notification when there are available devices to connect to 1 From a Home screen swipe up to access Apps 2 Tap Settings Connections More connection settings Nearby device scanning 3 Tap On Off to enable the feature Connect...

Page 163: ...ervice and then tap More options Add printer Virtual Private Networks Set up and manage your Virtual Private Networks VPNs You must set a secured screen lock before setting up a VPN For more information see Set a secure screen lock on page 188 1 From a Home screen swipe up to access Apps 2 Tap Settings Connections More connection settings VPN 3 Tap Add VPN and follow the prompts to set up your VPN...

Page 164: ...ttings next to a VPN 4 Edit the VPN and tap Save or Tap Delete to delete the VPN Connect to a VPN Once you have set up a VPN connection connecting to and disconnecting from a VPN is easy 1 From a Home screen swipe up to access Apps 2 Tap Settings Connections More connection settings VPN 3 Tap a VPN enter your log in information and tap Connect l To disconnect tap the VPN and then tap Disconnect Co...

Page 165: ...DRAFT FOR INTERNAL USE ONLY Sounds and vibration Configure the sounds and vibrations used to indicate notifications screen touches and other interactions ...

Page 166: ...s vibrations and volume levels you have chosen in Sound settings for notifications and alerts Vibrate Use vibration only for notifications and alerts Mute Set your device to make no sounds Temporary mute Set a time limit for muting the device Easy mute Mute sounds and videos by covering the screen or turning over the device 1 From a Home screen swipe up to access Apps 2 Tap Settings Advanced featu...

Page 167: ...addition to ringing when you receive a call Vibration pattern Choose from preset vibration patterns or create your own pattern Volume Set the volume level for call ringtones notifications and other audio 1 From a Home screen swipe up to access Apps 2 Tap Settings Sounds and vibration Volume and drag the sliders Note You can also use the Volume key to adjust the volume Tap More to customize all vol...

Page 168: ...olume limiter Limit the maximum output of the device s volume while using headphones or Bluetooth speakers not included 1 From a Home screen swipe up to access Apps 2 Tap Settings Sounds and vibration Volume 3 Tap More options Media volume limiter 4 Tap On Off to enable this feature l To set the maximum output volume drag the Custom volume limit slider l To require a PIN to make changes to the vol...

Page 169: ... it or Tap Add to use an audio file as a ringtone Notification sounds Customize notification sounds for certain apps or choose a default for all notifications 1 From a Home screen swipe up to access Apps 2 Tap Settings Sounds and vibration Notification sounds and tap a sound to choose it Do not disturb Set your device to mute all or some notifications and sounds during specific time periods Sounds...

Page 170: ... notifications are allowed while your device is in Do not disturb mode App rules Manage rules set by apps Hide visual notifications Select options for preventing visual notifications for apps silenced by Do not disturb System sounds Set various other system sound options 1 From a Home screen swipe up to access Apps 2 Tap Settings Sounds and vibration Touch sounds Play tones when you touch or tap t...

Page 171: ...g keypad tones Play a tone when the dialing keypad is tapped Keyboard sound Play a sound when the Samsung keyboard is tapped Sound quality and effects Choose from advanced sound options to customize your audio experience 1 From a Home screen swipe up to access Apps 2 Tap Settings Sounds and vibration Sound quality and effects The following options are available Dolby Atmos Transform your experienc...

Page 172: ...sound settings Separate app sound You can choose to have an app play sound on a speaker or headphones separate from the rest of the sounds on your device 1 From a Home screen swipe up to access Apps 2 Tap Settings Sounds and vibration Separate app sound 3 Tap On Off to enable Separate app sound and then set the following options App Choose an app to play its sound on a separate audio device Audio ...

Page 173: ...DRAFT FOR INTERNAL USE ONLY Notifications Select which apps you want to receive alerts from Alerts include notifications sounds and vibrations ...

Page 174: ... enable notifications tap All apps or tap On Off next to an app To configure additional notification settings tap Advanced To customize individual notification settings tap an app or service Smart alert Set the device to vibrate when you pick it up to notify you about missed calls and messages 1 From a Home screen swipe up to access Apps 2 Tap Settings Advanced features Smart alert and tap On Off ...

Page 175: ...DRAFT FOR INTERNAL USE ONLY Display Configure your display s brightness screen timeout delay and other settings ...

Page 176: ...Settings Display 3 Tap an option to customize Screen timeout Turn the screen off after a set amount of time Block accidental touches You can prevent the screen from turning on while the device is in a dark place such as a pocket or a bag Screen saver Display colors or images after the screen has turned off or while charging Display 167 ...

Page 177: ...lider to set a custom brightness level Tap Auto brightness to automatically adjust the screen brightness based on the lighting conditions Blue light filter Use the Blue light filter at night to help you sleep better You can set a schedule to automatically turn this feature on and off 1 From a Home screen swipe up to access Apps 2 Tap Settings Display Blue light filter and then choose one of the fo...

Page 178: ...cess Apps 2 Tap Settings Display Font and screen zoom for the following options Drag the Screen zoom slider to adjust the zoom level Drag the Font size slider to adjust the size of text Tap a font to select it or tap Download fonts to find new fonts from Galaxy Apps 3 Tap Apply to set the screen zoom and font Screen quality Customize the screen mode to match your viewing preferences 1 From a Home ...

Page 179: ...ur device with one hand 1 From a Home screen swipe up to access Apps 2 Tap Settings Advanced features One handed mode 3 Tap On Off to enable the following Gesture Swipe up diagonally from either bottom corner to reduce the display size Button Press the Home key three times in quick succession to reduce the display size Show keys on screen Display the Home Back and Recents keys on the screen Displa...

Page 180: ...DRAFT FOR INTERNAL USE ONLY Device maintenance View the status of your device s battery storage and memory You can also automatically optimize your device s system resources ...

Page 181: ...pps running in the background l Scanning for malware To use the quick optimization feature 1 From a Home screen swipe up to access Apps 2 Tap Settings Device maintenance 3 Tap Optimize now Battery View how battery power is used for device activities 1 From a Home screen swipe up to access Apps 2 Tap Settings Device maintenance Battery for options Battery usage View power usage by item Power saving...

Page 182: ...ettings and notifications Storage View the device memory and usage Mount unmount or format an optional memory card not included 1 From a Home screen swipe up to access Apps 2 Tap Settings Device maintenance Storage l To increase available memory tap Clean now Memory card SD card Once an optional memory card not included has been installed in your device the card memory is displayed in the Storage ...

Page 183: ... Tap Settings Device maintenance Storage 3 Tap More options Storage settings 4 Under Portable storage tap your SD card and then tap Mount Remove a memory card Warning To prevent damage to information stored on the memory card unmount the card before removing it from the device 1 From a Home screen swipe up to access Apps 2 Tap Settings Device maintenance Storage 3 Tap More options Storage settings...

Page 184: ...Storage settings 4 Under Portable storage tap your SD card tap Format and then follow the prompts Memory Check the amount of available memory You can close background apps and reduce the amount of memory you are using to speed up your device 1 From a Home screen swipe up to access Apps 2 Tap Settings Device maintenance Memory The used and available memory are shown 3 To free up as much memory as p...

Page 185: ...t 1 From a Home screen swipe up to access Apps 2 Tap Settings General management Language and input Language 3 Tap Add language and select a language from the list 4 Tap Set as default to change the device language To switch to another language on the list drag Move next to the desired language to the top of the list and then tap Done Default keyboard You can select a default keyboard for your dev...

Page 186: ... Apps 2 Tap Settings General management Language and input 3 Tap On screen keyboard Google voice typing Languages Select languages for Google voice typing Voice Match Train Google Assistant to recognize your voice when you say Ok Google Hands free Allow requests with the device locked Speech output Select options for spoken feedback Offline speech recognition Download and install speech recognitio...

Page 187: ...eneral management Language and input 3 Tap On screen keyboard Manage keyboards 4 Tap each keyboard to enable or disable Physical keyboards Customize options when you have a physical keyboard connected to your device sold separately 1 From a Home screen swipe up to access Apps 2 Tap Settings General management Language and input 3 Tap Physical keyboard and then choose an option Show on screen keybo...

Page 188: ...erred service Text to speech options Configure your Text to Speech TTS options TTS is used for various accessibility features such as Voice Assistant 1 From a Home screen swipe up to access Apps 2 Tap Settings General management Language and input Text to speech for options Preferred engine Choose either the Samsung or Google Text to speech engine Tap Settings for options Language Select a default...

Page 189: ...Under Pointer speed drag the slider to the right to go faster or to the left to go slower Date and time By default your device receives date and time information from the wireless network Outside of network coverage you can set the date and time manually 1 From a Home screen swipe up to access Apps 2 Tap Settings General management Date and time The following options are available Automatic date a...

Page 190: ...ying time Report diagnostic information This feature sends diagnostic information about your device when you are having technical problems 1 From a Home screen swipe up to access Apps 2 Tap Settings General management Report diagnostic information 3 Read and accept the consent information to enable this feature Reset Reset device and network settings You can also reset your device to its factory d...

Page 191: ...eneral management Reset Reset settings 3 Tap Reset settings and confirm when prompted Reset network settings You can reset Wi Fi mobile data and Bluetooth settings with Reset network settings 1 From a Home screen swipe up to access Apps 2 Tap Settings General management Reset Reset network settings 3 Tap Reset settings and confirm when prompted Factory data reset You can reset your device to facto...

Page 192: ...you reset your device to factory default settings with the Factory Reset Protection FRP feature activated you must enter the user name and password for a registered Google Account to regain access to the device You will not be able to access the device without the correct credentials Warning If you reset your Google Account password it can take 24 hours for the password reset to sync with all devi...

Page 193: ...device if it is reset to factory settings without your permission For example if your device is lost or stolen and a factory data reset is performed only someone with your Google Account username and password can use the device You will not be able to access the device after a factory data reset if you do not have your Google Account username and password Caution Before shipping your device back t...

Page 194: ...to access Apps 2 Tap Settings Cloud and accounts Accounts Google account 3 Tap Remove account Auto restart Optimize your device by restarting it automatically at set times Any unsaved data will be lost when the device restarts 1 From a Home screen swipe up to access Apps 2 Tap Settings General management Reset Auto restart 3 Tap On Off to activate Auto restart and then set the following parameters...

Page 195: ... Software update Check for and install available software updates for your device 1 From a Home screen swipe up to access Apps 2 Tap Settings Software update Check for update Manually check for software updates Check software version View the software and baseband versions Device maintenance 186 ...

Page 196: ...DRAFT FOR INTERNAL USE ONLY Lock screen and security Secure your device and protect your data with Lock screen and security settings ...

Page 197: ... lock type and tap a secure screen lock Pattern PIN or Password 3 Tap On Off to enable showing notifications on the lock screen The following options are available l Hide content Enable to hide the content of notifications l Notification icons only Enable to hide notification details and show only the icon l Transparency Adjust the transparency of notifications l Auto reverse text color Reverse th...

Page 198: ...the Lock screen 1 From a Home screen swipe up to access Apps 2 Tap Settings Lock screen for options Clock style Set the type and color of the clock on the Lock screen Roaming clock Change to digital clocks showing both local and home time zones when roaming FaceWidgets Enable widgets on the Lock screen to get quick access to useful information Contact information Show your contact information such...

Page 199: ...t your device from loss or theft You need to sign in to your Google Account to use this feature 1 From a Home screen swipe up to access Apps 2 Tap Settings Biometrics and security Find My Device l If you are not logged in to a Google Account tap Find My Device won t work and follow the prompts to sign in 3 The following options are available l Find My Device Download the app from Google Play l Web...

Page 200: ...security Security update to see if the latest security update is installed Install unknown apps Allow selected apps to install unknown third party apps 1 From a Home screen swipe up to access Apps 2 Tap Settings Biometrics and security Install unknown apps 3 Tap an app 4 Tap Allow from this source to enable apps to be installed using this app Lock screen and security 191 ...

Page 201: ...content on your device App permission monitor Get notified when permissions you select are being used by apps running in the background 1 From a Home screen swipe up to access Apps 2 Tap Settings Biometrics and security App permission monitor 3 Tap On Off next to the apps you want to be notified about when they use certain permissions Secure startup Protect your device by requiring a numeric PIN p...

Page 202: ...ity Encrypt SD card 3 Tap Encrypt SD card and follow the prompts to encrypt all data on your memory card Set up SIM card lock Require your SIM card PIN to unlock and use your SIM card 1 From a Home screen swipe up to access Apps 2 Tap Settings Biometrics and security Other security settings Set up SIM card lock and follow the prompts Tap Lock SIM card to enable the feature Tap Change SIM card PIN ...

Page 203: ...Settings Biometrics and security Other security settings for the following Security update service options Security policy updates Automatically or manually check for security policy updates Automatic updates can also be limited to only when your device is connected to a Wi Fi network Send securityreports Use Wi Fi to send security reports to Samsung for threat analysis Device administration Manag...

Page 204: ...screen swipe up to access Apps 2 Tap Settings Biometrics and security Other security settings for the following options Storage type Select a storage location for credential contents View security certificates Display certificates in your device s ROM and other certificates you have installed User certificates View user certificates Install from device storage Install a new certificate from storag...

Page 205: ...om a Home screen swipe up to access Apps 2 Tap Settings Biometrics and security Other security settings for the following advanced options Trust agents Perform selected actions when trusted devices are connected This option is only displayed when a lock screen is enabled For more information see Set a secure screen lock on page 188 Pin windows Pin an app on your device screen preventing access to ...

Page 206: ...LY Notification access View the applications that can access notifications you receive on your device Do not disturb permission View which apps have permission to change the Do not disturb settings Lock screen and security 197 ...

Page 207: ...DRAFT FOR INTERNAL USE ONLY Accounts Set up and manage accounts including your Google Account Samsung account email and social networking accounts ...

Page 208: ... Samsung Cloud l If a Samsung account has not been added follow the prompts to add one 3 Once a Samsung account is configured you can view and manage items stored in the Samsung Cloud Add an account You can add and manage all your email social networking and picture and video sharing accounts 1 From a Home screen swipe up to access Apps 2 Tap Settings Cloud and accounts Accounts Add account 3 Tap ...

Page 209: ...oviders Contact your service provider for more information on your account s settings 1 From a Home screen swipe up to access Apps 2 Tap Settings Cloud and accounts Accounts Account type 3 Tap an account to configure that account s sync settings 4 Tap other available options for the account type Remove an account You can remove accounts from your device 1 From a Home screen swipe up to access Apps...

Page 210: ...account Enable backup of your information to your Samsung account 1 From a Home screen swipe up to access Apps 2 Tap Settings Cloud and accounts Backup and restore for options Back up data Configure your Samsung account to back up your data Restore data Use your Samsung account to restore your backup data Accounts 201 ...

Page 211: ...of application data Wi Fi passwords and other settings to Google servers Backup account Select a Google Account to be used as your backup account Automatic restore Enable automatic restoration of settings from Google servers Google settings Configure your device s Google settings Available options depend on your Google account 1 From a Home screen swipe up to access Apps 2 Tap Settings Google and ...

Page 212: ...ity Accessibility services are special features that make using the device easier for those with certain physical disabilities For more information about Accessibility for Samsung products please contact us at accessibility sea samsung com ...

Page 213: ...ou enter except passwords including personal data and credit card numbers It may also log your user interface interactions with the device Voice Assistant help View help on using Voice Assistant Dark screen Keep the screen turned off at all times for privacy Rapid key input Release your finger to enter selection instead of double tapping Font and screen zoom Configure the screen zoom level and fon...

Page 214: ...ated gestures such as triple tapping double pinching and dragging two fingers across the screen Large mouse touchpad pointer Enable a large pointer for a connected mouse or touchpad Negative colors Reverse the display of colors from white text on a black background to black text on a white background Color adjustment Adjust the color of the screen if you are color blind or have difficulty reading ...

Page 215: ...ive a notification Mute all sounds Turn off all notifications and audio for privacy Hearing aids Improve the sound quality for use with hearing aids Samsung subtitles CC Use Samsung subtitles with multimedia files when available Google subtitles CC Use Google subtitles with multimedia files when available Left right sound balance Use the slider to set the left and right balance when using a stereo...

Page 216: ...nd interaction and tap an option Universal switch Control your device with your customized switches Assistant menu Improve the device accessibility for users with reduced dexterity Touch and hold delay Select a time interval for this action Click after pointer stops Automatically click on an item after the pointer stops over it Interaction control Customize interactable or non interactable areas h...

Page 217: ...ock the screen by swiping in a series of directions Direct access Open your accessibility settings by pressing the Volume up key and the Power key together Accessibility shortcut Quickly enable accessibility features using the Volume keys Notification reminder Beep at set intervals to remind you of any unread notifications Answering and ending calls Select shortcuts for answering and ending calls ...

Page 218: ... Additional accessibility apps may be downloaded from the Google Play store 1 From a Home screen swipe up to access Apps 2 Tap Settings Accessibility 3 Other installed accessibility services may be listed and configured under Services Accessibility 209 ...

Page 219: ...DRAFT FOR INTERNAL USE ONLY Other settings Configure features on your device that make it easier to use ...

Page 220: ...isit samsung com us support owners app game launcher 1 From a Home screen swipe up to access Apps 2 Tap Settings Advanced features Games Tap On Off to enable Game Launcher Tap On Off to enable Game Tools Device assistance app Device assistance apps help you by gathering information from the screen currently shown 1 From a Home screen swipe up to access Apps 2 Tap Settings Apps More options Default...

Page 221: ...e accounts for the same app 1 From a Home screen swipe up to access Apps 2 Tap Settings Advanced features Dual messenger 3 Tap On Off next to supported apps to enable the feature for each app About phone View information about your device including current status legal information hardware and software versions and more 1 From a Home screen swipe up to access Apps 2 Tap Settings About phone and th...

Page 222: ...DRAFT FOR INTERNAL USE ONLY 3 Tap additional items to view more information about your device Other settings 213 ...

Page 223: ...Videos Visit samsung com spsn to learn more Smart Simulator Visit samsungsimulator com to learn more 1 2 3 Tips and Tricks Visit samsung com us support tips to learn more Samsung Care Visit samsung com us support to learn more Getting help 214 ...

Page 224: ...DRAFT FOR INTERNAL USE ONLY Legal View legal information for your device ...

Page 225: ...AMSUNG ELECTRONICS AMERICA INC Samsung You can opt out of the agreement within 30 calendar days of the first consumer purchase by emailing optout sea samsung com or calling 1 800 SAMSUNG 726 7864 and providing the applicable information For complete terms and conditions that bind you and Samsung refer to the Arbitration Agreement section of the Terms Conditions included with the Product Legal 216 ...

Page 226: ...tration Agreement Standard Limited Warranty and Health Safety Information Phone l English samsung com us Legal Phone HSGuide l Spanish samsung com us Legal Phone HSGuide SP Tablet l English samsung com us Legal Tablet HSGuide l Spanish samsung com us Legal Tablet HSGuide SP End User License Agreement l English samsung com us Legal SamsungLegal EULA4 l Spanish samsung com us Legal SamsungLegal EULA...

Page 227: ...ation Samsung legal l Or use the Search feature to search for Legal Intellectual property All Intellectual Property as defined below owned by or which is otherwise the property of Samsung or its respective suppliers relating to the Product including but not limited to accessories parts or software relating thereto is proprietary to Samsung and protected under federal laws state laws and internatio...

Page 228: ...components of this product including but not limited to PowerTOP and e2fsprogs incorporate source code covered under GNU General Public License GPL GNU Lesser General Public License LGPL OpenSSLLicense BSD License and other open source licenses To obtain the source code covered under the open source licenses please visit opensource samsung com Disclaimer of warranties exclusion of liability The in...

Page 229: ...nce of the product l workmanship of the product or the components contained therein or l compliance of the product with the requirements of any law rule specification or contract pertaining thereto Nothing contained in the User Manual shall be construed to create an express or implied warrantyof anykind whatsoever with respect to the Product In addition Samsung shall not be liable for anydamages o...

Page 230: ...m OS Samsung Knox Samsung Knox is Samsung s security platform and is a mark for a Samsung device tested for security with enterprise use in mind Additional licensing fee may be required For more information about Knox please refer to samsung com us knox Restricting children s access to your mobile device Your device is not a toy Do not allow children to play with it because they could hurt themsel...

Page 231: ...s of Samsung Electronics Co Ltd Other marks are the property of their respective owners Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories Some multimedia audio video files contain Digital Rights Management DRM technology to verify you have the right to use the files Preloaded apps on your device may not be compatible w...

Page 232: ... memory is less than the specified capacity because the operating system and default applications occupy part of the memory The available capacity may change when you upgrade the device Please check with your service provider to verify qualifying services features Legal 223 ...

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