![background image](http://html.mh-extra.com/html/samsung/galaxy-j7-crown/galaxy-j7-crown_user-manual_339591138.webp)
DRAFT
FOR INTERNAL USE ONLY
allows you to access live customer support, view device
diagnostics, and learn about your registered Samsung devices. For
.
1. From a Home screen, swipe up to access
Apps
.
2. Tap
.
3. Follow the prompts to log in with either a Samsung account
or a Google Account.
Plus help
The plus icon is at the bottom of every screen to provide you quick
access to the help you need.
1. From a Home screen, swipe up to access
Apps
.
2. Tap
.
3. Tap
Plus
for the following options:
•
Search
: Enter keywords to find the information you need.
•
Community
: View community boards where you can ask
questions and give answers to other Samsung users.
•
Text chat
: Chat with an automated support system by
texting.
Apps
129