One (1) Year Limited Warranty
SmartThings, Inc. warrants this product (the “Product”) against defects in materials and/or
workmanship under normal use for a period of ONE (1) YEAR from the date of purchase by
the original purchaser (“Warranty Period”). If a defect arises and a valid claim is received
within the Warranty Period, then as your sole remedy (and SmartThings’ sole liability),
SmartThings will at its option either 1) repair the defect at no charge, using new or
refurbished replacement parts, or 2) replace the Product with a new product that is
functionally equivalent to the original, in each case within 30 days following receipt of the
returned Product. A replacement product or part, assumes the remaining warranty of the
original Product. When a Product or part is exchanged, any replacement item becomes
your property and the replaced Product or part becomes SmartThings’ property.
Obtaining Service: To obtain warranty service, visit support.smartthings.com to speak with
a service agent or open a service request. Please be prepared to describe the Product that
needs service and the nature of the problem. A purchase receipt is required. The Product
must be insured, and shipped freight prepaid and securely packaged. You must contact
support for a Return Material Authorization Number (“RMA Number”) before shipping any
Product, and include the RMA Number, a copy of your purchase receipt and a description
of the problem you are experiencing with the Product. Any claim under this Limited
Warranty must be submitted to SmartThings before the end of the Warranty Period.
Exclusions: This warranty does not apply to: a) damage caused by failure to follow
instructions relating to the Product’s use or the installation of components; b) damage
caused by accident, abuse, misuse, transport, neglect, fire, floods, earthquake or other
external causes; c) damage caused by service performed by anyone who is not an
authorized representative of SmartThings; d) accessories used in conjunction with a
covered Product; e) a Product or part that has been modified to alter functionality or
capability; f) items intended to be periodically replaced by the purchaser during the normal
life of the Product, including, without limitation, batteries, bulbs or cables; g) a Product that
is used commercially or for a commercial purpose, in each case as determined by
SmartThings.
EXCEPT FOR BODILY INJURY, SMARTTHINGS SHALL NOT BE LIABLE FOR (I) ANY LOST
PROFITS, COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INCIDENTAL
OR CONSEQUENTIAL DAMAGES, OR (II) ANY AMOUNTS IN EXCESS OF THE
PURCHASE PRICE FOR THE PRODUCT, IN EACH CASE WHETHER RESULTING FROM
THE USE OF OR INABILITY TO USE THIS PRODUCT, OR ARISING OUT OF ANY BREACH
OF THIS WARRANTY, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND
EXCLUSIONS MAY NOT APPLY TO YOU.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, SMARTTHINGS DISCLAIMS ANY
AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION,
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF SMARTTHINGS CANNOT
LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT
PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE
WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights and you may also have other rights, which vary
from state to state. To exercise your rights under this warranty, please follow the instructions
above under the heading “Obtaining Service”, or contact SmartThings at SmartThings, Inc.,
456 University Ave. Suite 200, Palo Alto, CA 94301, USA.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
