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Before contacting a Samsung authorized service centre, perform the following simple checks.
Problem
Explanation/Solution
No power
• Check that the power plug is connected to a wall outlet.
• Have you pressed the button?
You cannot insert a video cassette
• A video cassette can only be inserted with the window side up and the
safety tab facing you.
The television programme was not
recorded
• Check the DVD Recorder & VCR antenna connections.
• Is the DVD Recorder & VCR tuner properly set?
• Check if the safety tab is intact on the cassette.
Timer recording was unsuccessful
• Re-check the recording start/stop time settings and the current time
• Check whether you inserted a tape which has enough time to record
No playback picture or the picture is
distorted
• Check to see if you are using a prerecorded tape.
You cannot see normal broadcasts
Noise bars or streaks on playback
• Check the tuner/external setting. It should be on tuner.
• Check the TV antenna connections.
• Press the
PROG/TRK
( / ) buttons to minimize this eff ect.
When the
button is pressed during
playback, the still picture has severe
“noise bar” streaks
• A still picture may have “noise bars”, depending on the condition of the tape.
Press the
PROG/TRK
( / ) buttons during slow motion to minimize this
eff ect.
Video Head Cleaning
• If poor pictures appear on a variety of cassettes, the video heads may need
cleaning. This is not a common problem and unless it appears, the heads
should not be cleaned.
When cleaning the video heads, read all instructions provided with the head
cleaning cassette. Incorrect head cleaning can permanently damage the
video heads.
If you are unable to solve the problem after reading the above instructions, note:
• The model and serial number on the rear of your DVD Recorder & VCR
• The warranty information
• A clear description of the problem
Then contact your nearest SAMSUNG authorized service centre.
Troubleshooting (VCR)
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6/12/08 2:18:07 PM
6/12/08 2:18:07 PM
