Troubleshooting
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Troubleshooting
Symptom
Action
Lint on clothes
• Make sure the lint filter is clean before every load.
• Dry lint-producing items (fuzzy towels) separate from lint
trappers, such as black linen pants.
• Divide larger loads into smaller loads.
Items still wrinkled
after Wrinkle Prevent
• Small loads of 1-4 items work best.
• Load fewer items. Load similar type items.
Odors remain in items
after Cool Air
• Make sure to thoroughly wash items with strong odors.
Information codes
If the dryer fails to operate, you may see an information code on the display. Check the
table below and try the suggestions.
Information code
Meaning
Action
tC
Air temperature sensor issue
Clean the lint filter and/or heat
exchanger filter. If this continues, call
for service.
tC5
Compressor temperature
sensor issue
Wait 2-3 minutes. Turn the power on
and restart.
dC
Running the dryer with door
open
Close the door and restart.
If this continues, call for service.
HC
Compressor overheat
Call for service.
9C2
Low voltage detected
Check if the power cord is plugged
in. If this continues, call for service.
5C
Water tank full
Drain pump is out of order
Empty the water tank, turn the
power on, and restart. If this
continues, call for service.
AC6
Check communications
between the main and the
inverter PBAs.
• Depending on the state, the dryer
may automatically returns to
normal operation.
• Turn the dryer off and turn it on
again. Then, restart the cycle.
• If the information code continues
to appear, call for service.
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1/25/2017 1:16:40 PM
