Before contacting a service center
Appendixes
140
Situation
Suggested remedies
The flash fires
unexpectedly
The flash may fire due to static electricity. The camera is
not malfunctioning.
The date and time are
incorrect
Set the date and time in the display settings. (p. 126)
The display or
buttons do not work
Remove the battery, and then insert it again.
The camera display
responds poorly
If you use your camera at very low temperatures, it may
cause the camera screen to malfunction or discolor. For
better performance of your camera screen, use your
camera in moderate temperatures.
The memory card has
an error
Turn off your camera, and then turn it on again.
Remove your memory card, and then insert it again.
Format your memory card.
See “Cautions when using memory cards” for more detail.
(p. 134)
Situation
Suggested remedies
Cannot play back files
If you change the name of a file, your camera may not
play the file (the name of the file should meet the DCF
standard). If you encounter this situation, play back the
files on your computer.
The photo is blurry
Make sure that the focus option you set is suitable for
close-up shots. (p. 64)
Make sure that the lens is clean. If not, clean the lens.
(p. 130)
Make sure that the subject is within range of the flash.
(p. 143)
The colors in the
photo do not match
the actual scene
An incorrect White Balance can create unrealistic color.
Select the proper White Balance option to suit the light
source. (p. 71)
The photo is too
bright or too dark
Your photo is overexposed or underexposed.
Turn off or on the flash. (p. 61)
Adjust the ISO sensitivity. (p. 63)
Adjust the exposure value. (p. 69)
