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34

DIAL BY DIRECTORY

Each station or speed dial number can have an associated directory name.
A station or speed dial number can be selected by scrolling alphabetically
through a directory name list. This on-line “phone book” allows the user to
look up and dial any station or speed dial number in seconds.

•

Press the

DIR

key (

DIRECTORY

).

•

Select the directory you wish to use:

PERS

(personal speed dial num-

bers),

SYS

(system speed dial numbers) or

STN

(station names).

•

Dial the key on the keypad that corresponds to the first letter of the name
you wish to search for.

•

Use the

UP

and

DOWN

arrows to scroll through the names.

•

Press the

DIAL

soft key to dial the number.

NOTE: A

DIR

key can have an extender to take you directly to one of the

above lists.

CALL PROGRESS DISPLAYS

During everyday call handling, your keyset display will provide information
that is helpful and in some cases invaluable. Displays like [CALL FROM 203],
[TRANSFER TO 202], [701: RINGING], [TRANSFER FM 203], [708 busy],
[Camp on to 204], [Recall from 204], [Call for 501], [message frm 204] and
[FWD ALL to 204] keep you informed of what is happening and where you
are. In some conditions you are prompted to take an action and in other
cases you receive directory information.

DISPLAY NUMBER DIALLED

Display keysets begin showing digits as they are dialled. They will stay in the
display until the call duration timer comes on automatically or the

TIMER

button is pressed. If the call duration timer is not used, the number dialled
will be displayed until the call is released, transferred or put on hold.

CALL DURATION TIMER

The system can be set to automatically time outside calls. A few seconds
after you dial a telephone number, the timer appears in the display. It
appears immediately for incoming calls. The call timer continues for the du-
ration of the call. Call duration times are displayed in minutes and seconds.
If a call lasts longer than 60 minutes, the timer restarts.

You can press the

TIMER

key to manually begin timing a call. Press it again

to stop timing. If you press it while the automatic timer is on, the call dura-

tion time is restarted.

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Summary of Contents for DS 24S

Page 1: ...Part No GA68 00120A Printed in Korea ...

Page 2: ...SAMSUNG DCS SYSTEM AUGUST 2001 DS 24D DS 24S KEYSET USER GUIDE ...

Page 3: ... Queuing with Callback 9 Cancelling Callback 9 INTERCOM CALLS Calling Other Stations 10 Answering Intercom Calls 10 Voice Announce Mode 10 Auto Answer Mode 10 Busy Station Callback 11 Busy Station Camp on 11 Calling Your System Operator 11 CALL PROCESSING Holding Calls 12 13 Transferring Calls 14 Transfer with Camp On 14 Transfer to Voice Mail 15 Call Waiting 15 Conference Calls 15 Forwarding Call...

Page 4: ...age 22 Making an External Page 22 All Page 22 Meet Me Page 23 Call Park and Page 23 Messages Set and Cancel 23 24 Returning Messages 24 Programmed Messages 24 CONVENIENCE FEATURES Do Not Disturb 25 One Time DND 25 Mute 25 Background Music 25 Appointment Reminder Alarm Clock 26 Door Phone Calls 26 27 Executive Secretary Hotline 27 Group Listening 27 Account Codes 28 Locking Your Keyset 28 Off Hook ...

Page 5: ...EATURES Interactive Display Keys 33 Directory Information 33 Dial by Directory 34 Call Progress Displays 34 Display Number Dialled 34 Call Duration Timer 34 Auto Timer 35 Timer Function 35 Viewing Message Indications 35 Alarm Reminder Messages 35 36 Personal Speed Dial Names 36 Station Names 37 Managing Key Assignments 37 Caller ID 38 40 LCR with Clear 40 SYSTEM ACCESS CODES 42 PERSONAL SPEED DIAL...

Page 6: ...e take the time to study this guide and to become familiar with the op eration of your keyset Keep this guide handy You may need to look up in structions for infrequently used features Learning to use your keyset correctly will make everyday telephone commu nications a breeze NOTE DS 24D DS 24S are avaliable only for Samsung DCS 24 DCS 12 DCS 12i DX408 and DX816 phone systems ...

Page 7: ...ost Routing is used pressing the LCR key will automatically select a preprogrammed C O line according to what digits are dialled Each line in the system is numbered beginning with 701 then 702 703 etc Direct Station Selection DSS keys are programmed to ring specific sta tions You can press a DSS key instead of dialling the extension number A DSS key lights red when that station is busy Busy Lamp I...

Page 8: ...UP and DOWN keys to adjust the ringer volume while the keyset is ringing the speaker volume while the speakerphone is in use and the handset volume while you are listening These three levels will be stored in memory until changed If background music is turned on at your keyset the volume keys will also control the level of music The volume of pages heard through the speaker of a keyset can be adju...

Page 9: ...des several tones to assist you Some of these tones are already familiar to you WARNING The handset receiver on the Keyset may retain metallic objects Care should be taken when using the handset in the vicinity of small metal objects ...

Page 10: ...stations for One Touch dialling and many other system features VOLUME CONTROL KEYS Used to set independent levels for handset speaker background music ring and page volumes MICROPHONE For handsfree operation HOLD KEY SPEAKER For handsfree operation and ringing SPEAKER KEY TRANSFER KEY REDIAL KEY 8 PROGRAMMABLE KEYS WITH TRI COLOURED LIGHTS Used to call stations directly to indicate busy conditions...

Page 11: ...EYS Used to set independent levels for handset speaker background music ring and page volumes MICROPHONE For handsfree operation HOLD KEY SPEAKER For handsfree operation and ringing SPEAKER KEY TRANSFER KEY REDIAL KEY NOT USED 8 PROGRAMMABLE KEYS WITH TRI COLOURED LIGHTS Used to call stations directly to indicate busy conditions of other stations for One Touch dialling and many other system featur...

Page 12: ...essing down on the key set body with your fingertips Plug the handset cord into the jack marked with the symbol Route the handset cord out the RIGHT side of the keyset as you look at it face down Reattach the base pedestal Plug the line cord into the jack on the base of the keyset marked with the symbol and route it through one of the cable channels in the bottom of the base pedestal ...

Page 13: ...call dial 4 plus a valid code before selecting a C O line If your system is programmed to require an account code before mak ing a call press the ACCT button or dial 47 plus a valid code press the ACCT button again and then select a C O line For more information on authorization and account codes see your system administrator NOTE If the Hot Keypad feature has been turned off you must first lift t...

Page 14: ... becomes free the system will call you back Lift the handset or press the ANS RLS key to answer wait for dial tone and dial the telephone number or speed dial number again NOTES 1 A callback will be canceled if not answered within 30 seconds If you have set a callback your CBK key will light 2 If the Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key b...

Page 15: ...you begin dialling ANSWERING INTERCOM CALLS When your keyset rings simply lift the handset OR press the ANS RLS or SPEAKER key to be connected to the calling station Finish the call by replacing the handset or pressing the ANS RLS or SPEAKER key See Ring Preference under Customizing Your Keyset VOICE ANNOUNCE MODE INTERCOM CALLS ONLY When another station calls you your keyset will sound a brief at...

Page 16: ...signal but you do not want to wait for a callback Press the CAMP key or dial 45 The called station will receive off hook ring tone repeated every few sec onds and its first available CALL button will flash green to indicate your call is waiting Wait for the called party to answer The called station must release its first call or place it on hold before an swering your camp on NOTES 1 If you receiv...

Page 17: ...eve the call press the flashing green line button or press the HOLD button a third time NOTE Intercom calls will always be placed on exclusive hold REMOTE HOLD When you wish to place a call on hold at another station Press TRANSFER and dial the station number or press the appropriate DSS key Press the HOLD key This will place the call on system hold on an available CALL but ton or Line Key at the ...

Page 18: ...is on hold and it appears on your keyset press the line button with the red flashing light When a line is on hold and it does not appear on your keyset dial 12 plus the line number or the extension number of the station that placed the call on hold NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the SPEAKER key before you begin dialling CALL PARK You can...

Page 19: ...up simply press anoth er DSS button OR Press the CALL button or C O line key to return to the outside party and begin the transfer process again When you are transferring a call to a keyset set for Voice Announce or Auto Answer the transferred call will always ring NOTES 1 After the inside party answers you may alternate back and forth between the parties by pressing the TRANSFER key 2 If you rece...

Page 20: ... to answer NOTE Intercom calls will not go on Automatic Hold CONFERENCE CALLS You may conference up to five parties you and four others with a maximum of 2 external parties eg outside lines or remote extensions in any order While engaged in a conversation press the CONF key and receive con ference tone Make another call either intercom or outside press the CONF key and receive conference tone Make...

Page 21: ...l your calls under any condition to another station Dial 601 plus the extension or group number Receive confirmation tone and hang up NOTES 1 If the Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key before you begin dialling 2 The station that receives a Forwarded All call can transfer the call to the forwarded station This is useful when you are expe...

Page 22: ...efore you begin dialling FORWARD FOLLOW ME When you want all calls to your extension forwarded to the extension where you are now Dial 605 plus your extension number Receive confirmation tone and hang up If you want a specific extension s calls forwarded to your phone Remote Call Forward Dial 605 plus the desired extension number Receive confirmation tone and hang up NOTE If the Hot Keypad feature...

Page 23: ...he destination Press the right soft key to move the cursor Dial 1 to set OR Press UP or DOWN to select YES or NO Press TRSF to store and exit STATION CALL PICKUP To pick up answer a call ringing at another station lift the handset and dial 65 plus the extension number of the ringing phone NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the SPEAKER key be...

Page 24: ... dialled telephone numbers in a personal speed dial list A station may be assigned up to fifty numbers 00 49 See your sys tem administrator to determine the amount assigned to your station While on hook press TRANSFER and then dial 105 Dial a speed dial number 00 49 Dial a line or line group access code Dial the telephone number to be stored 18 digits maximum It can in clude 4 FLASH and PAUSE Pres...

Page 25: ...eed Dial button for quick and easy dialling of frequently used numbers While on hook press TRANSFER and then dial 107 Press a One Touch Speed Dial button Dial the speed dial number 00 49 or 500 799 that you want assigned to this button Press TRANSFER to store your selection To call this telephone number just press the One Touch Speed Dial button NOTE If the Hot Keypad feature has been turned off y...

Page 26: ...g an outside call and you receive a busy signal the sys tem can automatically redial the number for you It will automatically redial at a pre programmed interval for up to 15 attempts When you hear a busy signal press the RETRY button The system will reserve the line and automatically redial the same num ber for you You will hear the call being made through the keyset speak er The microphone is mu...

Page 27: ...TERNAL PAGE To make an announcement through the external paging speakers Lift the handset Press the PAGE key or dial 55 Dial the desired zone number 5 After the attention tone make your announcement NOTE If you have a dedicated page zone key it is not necessary to press PAGE and dial a zone number ALL PAGE To page all designated keysets and external speakers at the same time Lift the handset Press...

Page 28: ...s it and dial the number that was announced You will be connected to the parked call NOTES 1 If the parked call is not retrieved within a pre programmed period of time it will recall your keyset and have a slow flashing amber light You cannot park and page intercom calls 2 If the Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key before you begin diall...

Page 29: ...e Indications under Display Features 2 If the Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key before you begin dialling 3 If a message has been left at your keyset by a keyset in Auto Answer you must manually cancel the message after it has been returned PROGRAMMED MESSAGES When you will be away from your phone for any length of time leave a pro gra...

Page 30: ... wish to be interrupted while on that call you can press the DND key and place your station in Do Not Disturb When you hang up at the end of the call DND will be automatically canceled and your keyset will be able to receive new calls This feature requires a DND key MUTE You can mute the handset transmitter or the microphone during any conver sation Press the MUTE key It will light red To resume s...

Page 31: ...or 2 Dial the time at which you want the alarm to sound Enter the time as HHMM hours and minutes using the 24 hour clock Dial 0 NOT SET 1 TODAY ONLY or 2 DAILY to select the alarm type Press TRANSFER to save Repeat for each alarm if needed To cancel individual alarms Press TRANSFER and then dial 112 Dial alarm number 1 or 2 Press the HOLD key NOTE Display keysets can show a reminder message See Al...

Page 32: ... Either person can press the BOSS key to make a voice call to the other station Using the hot line will override DND at the other station This key will light red when the other station is in use To transfer a call to a Boss Station in DND Press the TRANSFER key followed by the BOSS key Wait for the BOSS to answer to announce the call and hang up to com plete the transfer OR Hang up to complete a b...

Page 33: ... receiving calls with it while you are away You can unlock it when you return While on hook press TRANSFER and then dial 100 Dial your four digit station passcode Dial 1 to lock outside call only 2 to lock all calls or 0 to unlock Press TRANSFER to store your selection OFF HOOK VOICE ANNOUNCE Keysets may receive a voice announcement while on another call The call ing station must have an OHVA key ...

Page 34: ...y Press ing this key while receiving an OHVA call will disconnect the voice announc ing party and return you to your original call IN GROUP OUT OF GROUP If your keyset is assigned to a station ring group you can remove your key set from the group and then put it back in While you are out of the group you can receive calls to your extension number but not calls to the group number If you have an IN...

Page 35: ...the new passcode SET ANSWER MODE You can receive internal calls in one of three modes see Answering Intercom Calls under Intercom Calls for descriptions While on hook press TRANSFER and then dial 103 Dial 0 for Ringing 1 for Auto Answer or 2 for Voice Announce Press TRANSFER to store your selection NOTE When your keyset is programmed for Auto Answer and you have For ward No Answer FNA turned on yo...

Page 36: ...ot necessary to lift the handset or press the SPEAKER key before you begin dialling Calls can be made and features activated by sim ply dialling the C O line number trunk group access code intercom num ber or feature access code To activate this feature With the handset on hook press TRANSFER and then dial 110 Dial 31 to turn the Hot Keypad on or 30 to turn it off Press TRANSFER to store your sele...

Page 37: ...answer calls in the order they arrived at your keyset When you turn ring preference off you must press the flashing button to answer a call allowing you to answer calls in the order you choose With the handset on hook press TRANSFER and then dial 110 Dial 61 to turn ring preference on or 60 to turn it off Press TRANSFER to store your selection ...

Page 38: ...u through the options to make a call Select one of the main categories CALL OTHER or ANS ANSWER Press the SCROLL key to display additional options available under each of the three main categories The symbol displayed as the last character on the lower line of the display indicates that there are additional options Press the SCROLL key to display these additional options User instructions will be ...

Page 39: ...ANSFER FM 203 708 busy Camp on to 204 Recall from 204 Call for 501 message frm 204 and FWD ALL to 204 keep you informed of what is happening and where you are In some conditions you are prompted to take an action and in other cases you receive directory information DISPLAY NUMBER DIALLED Display keysets begin showing digits as they are dialled They will stay in the display until the call duration ...

Page 40: ...gh the stations that left message indications Use the soft keys to reply clear or advance to the next message Press the ANS RLS key to return your keyset to the idle condition ALARM REMINDER MESSAGES When you use the alarm appointment reminder feature you create a 16 character reminder message When the alarm rings your message will ap pear instead of ALARM REMINDER To program reminder messages Pre...

Page 41: ...cel an individual alarm and reminder message Press TRANSFER and then dial 112 Dial alarm number 1 or 2 Press the HOLD key Press the TRANSFER key PERSONAL SPEED DIAL NAMES Each personal speed dial number can have an 11 character name assigned to it This name is used to select the speed dial bin when you are dialling by directory Press TRANSFER and then dial 106 Dial the speed dial bin number 00 49 ...

Page 42: ...y as pickup for ex tension 225 only The key must already be assigned by the technician While on hook press TRANSFER and then dial 107 Use the VOLUME keys to scroll through all of your programmable keys OR Press the programmable key to which you want to add the extender When you reach a key listed below dial the corresponding extender Press TRANSFER to store and exit programming KEY DESCRIPTION EXT...

Page 43: ...aller has requested the Telephone Company to stop their tele phone number being sent The Caller is calling from an area that cannot provide Caller ID eg International calls Callers are ringing from a Pay phone The Caller ID information is corrupted when received from the telephone company The Telephone Company does not send the Caller ID The Telephone Company may send the name MOBILE to the system...

Page 44: ... the saved number REDIALLING A SAVED CLIP NUMBER To redial a number that has been saved press the SAVE key or dial 17 NOTES 1 Your telephone system must have LCR correctly programmed to redial the saved number 2 If the Hot Keypad feature has been turned off you must first lift the hand set or press the SPEAKER key before you begin dialling STORING A CLIP NUMBER At any time during an incoming call ...

Page 45: ...all OR You can return to the idle condition by pressing IGNORE If you are on a call Press the INQUIRE key Your existing call will go on hold OR Press the CLIP key and then the INQUIRE soft key to place the first call on hold Dial the trunk number You may now answer the call by pressing the ANS key OR You may use NND to view more information about this call OR You can return to the idle condition b...

Page 46: ... the oldest call will be shown first You can now CLEAR this entry OR Use NND to view more information about this call OR Press DIAL to call this person back OR Press SCROLL and then press STORE to save this number in a person al speed dial bin NOTES 1 Each keyset defaults with ten review bins Please see your system ad ministrator to determine the number of bins assigned to your keyset 2 Your syste...

Page 47: ... Recall dial tone for new call 55 5 Page external zone 1 19 Last number redial 55 All Page 2xx Extension numbers 56 Meet Me Answer 400 Cancel Do not Disturb 57 Alarm sensor clear 401 Set Do Not Disturb 58 DISA alarm clear 41 Set Message No Ring 59 Walking class of service 42 xxx Cancel message 600 Cancel all call forwarding 43 Set return messages 601 xxx Set Forward All Calls 44 Busy station line ...

Page 48: ..._____________________ _________________________ 11 _________________________ _________________________ 12 _________________________ _________________________ 13 _________________________ _________________________ 14 _________________________ _________________________ 15 _________________________ _________________________ 16 _________________________ _________________________ 17 ___________________...

Page 49: ..._____________________ _________________________ 36 _________________________ _________________________ 37 _________________________ _________________________ 38 _________________________ _________________________ 39 _________________________ _________________________ 40 _________________________ _________________________ 41 _________________________ _________________________ 42 ___________________...

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