14
TRANSFERRING CALLS
Transfer is used to send any call to another extension in one of two ways.
You can do a screened transfer by informing the other extension who is call-
ing or you can do a blind transfer without notification.
•
While on a call, press the
TRANSFER
key and dial an extension number
or group number. Your call is automatically put on transfer hold.
OR
Press a
DSS
key or station group key. Your call is automatically put on
transfer hold.
•
Hang up when you hear ringing (this is an unscreened or blind transfer).
OR
Wait for the called party to answer and advise him/her of the call and
hang up. If the transfer is refused, you will be reconnected to the outside
line when the called station hangs up or you can press
TRANSFER
to
return to the outside party. If you wish to send the call to another exten-
sion without waiting for the first station to hang up, simply press anoth-
er
DSS
button.
OR
Press the
CALL
button or C.O. line key to return to the outside party and
begin the transfer process again.
When you are transferring a call to a keyset set for Voice Announce or Auto
Answer, the transferred call will always ring.
NOTES:
1. After the inside party answers, you may alternate back and forth
between the parties by pressing the
TRANSFER
key.
2. If you receive No More Calls tone, that station has no key available to re-
ceive another call. Press
TRANSFER
to return to the other party.
3. You cannot transfer an Intercom call by pressing a DSS key. You must
press the
TRANSFER
key and dial the destination extension number.
TRANSFER WITH CAMP-ON
When you are transferring a call to another station and you receive a busy
signal, you may camp the call on to this station. Simply hang up when you
hear the busy signal. The called party will be alerted that a call is waiting for
them.
NOTE: If you receive No More Calls tone, that station has no key available
to receive another call. Press
TRANSFER
to return to the outside caller.
