•
If you do not answer this recall within a pre-programmed period of time,
it will go to the system operator.
CONSULTATION HOLD
When you are talking on an outside line and it is necessary to consult with
another extension:
•
Press the
TRANSFER
key; you will receive transfer dial tone. Your call is
placed on transfer hold.
•
Dial the extension number.
•
Consult with the internal party.
•
Press
TRANSFER
to return to the outside party or hang up to transfer
the call.
NOTE: Repeatedly pressing the
TRANSFER
key will toggle between the
outside party and internal extension.
RETRIEVING CALLS HELD AT
ANOTHER STATION
When a line is on hold and it appears on your keyset, press the line button
with the red flashing light.
When a line is on hold and it does not appear on your keyset, dial
12
plus
the line number or the extension number of the station that placed the call
on hold.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the
SPEAKER
key before you begin dialing.
CALL PARK
You can park an outside call in one of 10 “parking orbits”.
•
Press the
PARK
key and dial the orbit number required (0-9); the key
which the call was on will flash.
OR
•
Press a dedicated
PARK
key which will also flash.
•
To have the call picked up by another station notify the station user of
the parking orbit number.
To pick up a parked call.
•
Press the
PARK
key followed by the orbit number required or press the
flashing
PARK
key.
11
10
CALL PROCESSING
SYSTEM HOLD
•
When you are connected to any call, press
HOLD
. The call will flash
green at your keyset. If this call appears on a line key at other keysets,
it will flash red at those keysets.
•
To take the caller off hold, press that key and the green flashing light will
go steady green again. Resume the conversation.
NOTE: While on a call, pressing a line key, route key or flashing
CALL
but-
ton will automatically put your first call on hold and connect you to the new
call.
EXCLUSIVE HOLD
To place an outside call on hold at your phone so that other users cannot get it:
•
Press the
HOLD
button twice. The call will flash green on your keyset
and this line will show a steady red light on other keysets.
•
To retrieve the call, press the flashing green line button or press the
HOLD
button a third time.
NOTE: Intercom calls will always be placed on exclusive hold.
REMOTE HOLD
When you wish to place a call on hold at another station. Press
TRANSFER
and a dial the station number (or press the appropriate DSS key). Press the
HOLD
key. This will place the call on system hold on an available
CALL
but-
ton or Line Key at the remote station and return you to dial tone.
NOTES:
1.
If the destination station does not have any free CALL buttons or line
keys you will hear No More Calls tone and must return to the other party
by pressing the
TRANSFER
key (or the RETURN soft key in the display).
2.
Intercom calls cannot be remote held.
HOLD RECALL
If you leave a call on hold longer than the hold timer, it will recall your sta-
tion. The button that the call appears on will have a slow flashing amber light.
•
When your phone rings, lift the handset or press the
SPEAKER
key to
answer the recall.
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