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PART 2.
CALLING LINE IDENTIFICATION
PRESENTATION (CLIP) SPECIAL
FEATURES
2.1 INVESTIGATE
Investigate allows selected stations with a special class of service to investigate any call in
progress. If CLIP information is available for an incoming call, you can see to whom this
station user is speaking. For outgoing calls, you can see the number that was dialled. After
investigating, you may barge-in on the conversation (if allowed to—see
Executive Barge-
In
in Part 1 Special Features), disconnect the call or hang up your phone to end the inves-
tigation.
•
At your keyset, press the
ISPY
key.
•
Enter your station passcode. (Default passcodes cannot be used).
•
Enter the extension number of the station to investigate.
•
You can now press
BARGE
to barge-in on the conversation (if allowed).
OR
You can press
NND
to view more information about the call.
OR
You can press
DROP
to disconnect the call.
NOTE:
1. If the call is an outgoing call, the
NND
key display will not appear.
2. This feature requires optional hardware (BRI). Ask your installation and service company
for details.
2.2 ABANDONED CALLS LIST
A system-wide abandoned calls list stores CLIP information for the last 100 calls, accom-
panied with valid CLIP information, that rang but were not answered. The abandoned calls
list is accessed using the system administrator's passcode. When reviewing this list, you
are provided options to
CLEAR
the entry or
DIAL
the number. You can use the
NND
key
(or NND soft key) to toggle between the CLIP name, CLIP number and the date and time
the call came in. To view the list of abandoned incoming calls for which CLIP information
has been received:
•
Dial
64
and dial the system administrator passcode.
•
Scroll through the entries using the
VOLUME
UP (+) and
DOWN (–) keys.
2.3 NUMBER TO NAME TRANSLATION
The system provides a translation table of 200 entries for associating names with CLIP
numbers. You then have the choice of displaying the name on your LCD instead of the
number. When the CLIP number is received, the table is searched. If a match is found,
the system displays the corresponding name from the table.
