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English - 34

English - 34

What should I do if, after the cooking zones have been switched 

off, residual warmth is not indicated in the display?

Check for the following possibility:

•  The cooking zone was only briefly used and therefore did 

not become hot enough. If the cooking zone is hot, please 

call the customer service centre.

What should I do if the cooking zone will not switch on or off?

This could be due to one of the following possibilities:

•  The control panel is partially covered by a damp cloth or 

liquid.

•  The child safety lock is on.

What should I do if the     display is illuminated?

Check for the following:

•  The control panel is partially covered by a damp cloth or 

liquid. To reset, press the “On/Off” control sensor.

What does it mean when the burner does not glow red?

•  The selected temperature of the cooking zone is 

maintained by a sensor that cycles the zone on and off, 

so the surface cooking area will not always glow red. If 

you select a low heat setting, the heat will cycle on and 

off more frequently than at higher settings. The heat also 

cycles on and off at the highest setting.

What should I do if the     display is illuminated?

Check for the following:

•  The hob is overheated because of abnormal operation.

•  After hob is cooled down, press the “On/Off” control 

sensor for resetting.

If you request a service call because of an error made in 

operating the appliance, the visit from the customer service 

technician may incur a charge even during the warranty 

period.

CTR264KC01_XFA DG68-00446A-02_EN.indd   34

2016-09-02   �� 1:29:07

Summary of Contents for CTR264KC01

Page 1: ...imagine the possibilities Thank you for purchasing this Samsung product Ceramic Glass Hob user installation manual CTR264KC01 CTR264KC01_XFA DG68 00446A 02_EN indd 1 2016 09 02 1 29 01 ...

Page 2: ...pliance INSTALLING THE HOB 10 10 Safety instructions for the installer 11 Connecting to the mains power supply 13 Installing into the countertop PARTS AND FEATURES 15 15 Cooking zones 15 Control panel 16 Components 16 The key features of your appliance 18 Safety shutoff 19 Residual heat indicator 19 Temperature detection BEFORE YOU BEGIN 19 19 Initial cleaning CTR264KC01_XFA DG68 00446A 02_EN indd...

Page 3: ...itching a cooking zone off 25 Using the child safety lock 26 Timer 28 Suggested settings for cooking specific foods 28 Auto heat up CLEANING AND CARE 30 30 Hob 32 Hob frame option 32 To avoid damaging your appliance WARRANTY AND SERVICE 33 33 FAQs and troubleshooting 35 Service TECHNICAL DATA 36 36 Technical data 36 Cooking rings CTR264KC01_XFA DG68 00446A 02_EN indd 3 2016 09 02 1 29 01 ...

Page 4: ...s Owner s Manual WARNING Hazards or unsafe practices that may result in severe personal injury or death CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage CAUTION To reduce the risk of fire explosion electric shock or personal injury when using your hob follow these basic safety precaution Do NOT attempt Do NOT disassemble Do NOT touch Follow directions...

Page 5: ... persons in order to avoid a hazard Appliance should allow the disconnection of the appliance from the supply after installation The disconnection may be achieved by having the plug accessible or by incorporating a switch in the fixed wiring in accordance with the wiring rules WARNING If the surface is cracked switch off the appliance to avoid the possibility of electric shock During use the appli...

Page 6: ...ve been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision WARNING Unattended cooking on a hob with fat or oil can be dangerous and may result in fire NEVER try to extinguish a fire with water but switch off the a...

Page 7: ...f fractures cracks or splits appear switch off all cooking zones disconnect the hob from the mains supply and contact your local service centre If the cooktop cracks turn the appliance off to avoid the possibility of electric shock Do not use your hob until the glass surface has been replaced Do not use the hob to heat aluminium foil products wrapped in aluminium foil or frozen foods packaged in a...

Page 8: ...stible items on the hob it may cause fire There is the risk of burns from the appliance if used carelessly Cables from electrical appliances must not touch the hot surface of the hob or hot cookware Do not use the hob to dry clothes WARNING Users with Pacemakers and Active Heart Implants must keep their upper body at a minimum distance of 30 cm from induction cooking zones when turned on If in dou...

Page 9: ...R OLD APPLIANCE WARNING Before disposing of your old appliance make it inoperable so that it cannot be a source of danger To do this have a qualified technician disconnect the appliance from the mains supply and remove the mains lead The appliance may not be disposed of in the household rubbish Information about collection dates and public refuse disposal sites is available from your local refuse ...

Page 10: ...f appliance may be installed with a high cupboard or wall on one side Drawers may not be fitted underneath the hob The installation must guarantee shock protection The kitchen unit in which the appliance is fitted must satisfy the stability requirements of DIN 68930 For protection against moisture all cut surfaces are to be sealed with a suitable sealant On tiled work surfaces the joints in the ar...

Page 11: ... A type H05RN F cable or one of a higher grade must be used as the mains connecting cable Rated current of appliance A Nominal cross sectional area mm2 1N 25 and 32 2 5 2N 10 and 16 1 5 The connection must be carried out as shown in the diagram The connecting links should be fitted according to the appropriate connection diagram The earth lead is connected to terminal The earth lead must be longer...

Page 12: ...ion schemes otherwise components can be damaged Warranty does not cover damage resulting from improper installation If the supply cord is damaged it must be replaced by a special cord or assembly available from the manufacturer or its service agent WARNING POWER CABLE METAL CONNECTOR Pole No Wire Connection 1 L 2 Connect with Pole 1 by metal connector 3 Connect with Pole 2 by metal connector 4 N G...

Page 13: ...o longer accessible after installation as it is on the original rating plate on the underside of the appliance Pay special attention to the minimum space and clearance requirements Secure the brackets at both sides with the provided screws before mounting the hob onto the brackets 03 INSTALLING THE HOB x 4 ø 6 90 560 1 R3 min 20 50 490 1 600 Min 50 mm CTR264KC01_XFA DG68 00446A 02_EN indd 13 2016 ...

Page 14: ...English 14 English 14 90 x 4 ø 2 100 100 490 1 CTR264KC01_XFA DG68 00446A 02_EN indd 14 2016 09 02 1 29 03 ...

Page 15: ... cooking zone 1200 W 148 mm 120 175 215 m m 265 mm 170 mm 148 mm Timer indicator and control sensor Triple cooking zone control sensor Cooking zone selectors Setting control sensor Slide control Indicators for Heat settings and residual heat Casserole zone control sensor On Off control sensor Keep warm Auto heat up Lock control sensor CTR264KC01_XFA DG68 00446A 02_EN indd 15 2016 09 02 1 29 03 ...

Page 16: ...leaning The smooth flat surface is easy to clean On Off sensor The On Off control sensor provides the appliance with a separate mains switch Touching this sensor switches the power supply on or off completely Control and function indicators Digital displays and indicator lights provide information about settings and activated functions as well as the presence of residual heat in the various cookin...

Page 17: ...is overheated because of abnormal operation example operation with empty cookware Keep warm Use this function to keep warm cooked food The display will show Auto heat up Use this function to heat automatically at the highest power level The display will show After completion cooking zone will automatically reduce to a lower power level Use Auto heat up function only to heat water Never leave the h...

Page 18: ... If the Hob is overheated because of abnormal operation will be displayed And the Hob will be switched off Should one or more of the cooking zones switch off before the indicated time has elapsed see the section Troubleshooting Other reasons why a cooking zone will switch itself off All cooking zones will immediately switch themselves off if liquid boils over and lands on the control panel The aut...

Page 19: ...rrupted the symbol will go out and information about residual heat will no longer be available However it may still be possible to burn yourself This can be avoided by always taking care when near the hob TEMPERATURE DETECTION If for any reason the temperatures on any of the cooking zones were to exceed the safety levels should this happen then the cooking zone will automatically reduce to a lower...

Page 20: ... metallic discolouration on the ceramic glass surface The discolouration is very difficult or impossible to remove Do not use pans which have damaged bases with rough edges or burrs Permanent scratching can occur if these pan are slid across the surface When cold pan bases are normally bowed slightly inwards concave They should never be bowed outwards convex If you wish to use a special type of pan...

Page 21: ...on When possible position the lids firmly on the pots and pans to cover completely Switch the cooking zones off before the end of the cooking time to use the residual heat for keeping foods warm or for thawing The base of the pan should be the same size as the cooking zone Using a pressure cooker reduces cooking times by up to 50 05 BEFORE YOU BEGIN HOB USE Right Wrong CTR264KC01_XFA DG68 00446A 0...

Page 22: ...e panel an adjacent sensor may be actuated as well SWITCHING THE APPLIANCE ON 1 Touch the Lock control sensor for approximately 3 seconds 2 The appliance is switched on using the On Off control sensor Touch the On Off control sensor for 1 second The digital displays will show After the On Off control sensor has been actuated to switch on your appliance a heat setting must be selected within approx...

Page 23: ...er level for cooking touch the Heat setting selectors If more than one sensor is pressed for longer than 60 seconds will show in the heat setting display To reset touch the On Off control sensor By using the triple zone double zone or casserole zone touch the each zone control sensor 05 BEFORE YOU BEGIN HOB USE CTR264KC01_XFA DG68 00446A 02_EN indd 23 2016 09 02 1 29 05 ...

Page 24: ... cooking surface the presence of residual heat will be indicated in the digital displays of the corresponding cooking zones in the form of an for hot SWITCHING A COOKING ZONE OFF To switch off a cooking zone return the setting to by using the control panel s heat setting To switch off more quickly touch the corresponding cooking zone s key twice CTR264KC01_XFA DG68 00446A 02_EN indd 24 2016 09 02 ...

Page 25: ... child safety lock on off 1 Touch the Lock control sensor for approximately 3 seconds An acoustic signal will sound as confirmation 2 Touch any control sensor will appear in the displays indicating the child safety lock has been activated 3 For switching the child safety lock off touch the Lock control sensor again for 3 seconds An acoustic signal will sound as confirmation After switching off the...

Page 26: ...he safety shutoff The cooking zone s for which you want to apply the safety shutoff must be switched on 1 Using the Timer control sensor select the cooking zone for which the safety shutoff time is to be set After the first active cooking zone is selected touching the timer s control sensor will cause the corresponding indicator to flash slowly For example the front left indicator corresponds to t...

Page 27: ...more quickly touch any of the or control sensors until the desired value is reached If the control sensor is touched first the time setting will begin at 99 minutes if the control sensor is touched first the time setting will begin at 1 minute Countdown timer For the countdown timer to be used the appliance must be switched on but all the cooking zones must be switched off 1 Touch the Timer contro...

Page 28: ... Intensive Frying Steak sirloin hash browns sausages pancakes griddle cakes 8 9 Frying Schnitzel chops liver fish rissoles fried eggs 6 7 Boiling Cooking up to 1 5 l liquid potatoes vegetables 3 5 Steaming Stewing Boiling Steaming and stewing of small amounts of vegetables boiling rice and milk dishes 1 2 Melting Melting butter dissolving gelatine melting chocolate Note The heat settings indicated...

Page 29: ... level Auto heat up time approx min sec Continued power level Auto heat up time approx min sec 1 2 00 9 2 50 2 2 25 10 2 50 3 4 00 11 2 50 4 4 25 12 2 50 5 5 00 13 3 20 6 6 00 14 3 20 7 7 40 15 8 2 50 Never leave the hob unattended when in use This may result in fire The Auto heat up function is designed for cooking using small quantities of water to preserve nutrients The Auto heat up function is...

Page 30: ...ially available ceramic glass or stainless steel cleaner Light Soiling 1 Wipe the ceramic glass surface with a damp cloth 2 Rub dry with a clean cloth Remnants of cleaning agent must not be left on the surface 3 Thoroughly clean the entire ceramic glass cooking surface once a week with a commercially available ceramic glass or stainless steel cleaner 4 Wipe the ceramic glass surface using adequate...

Page 31: ...a hot cooking zone 2 Clean the hob as normal when it has cooled down If the cooking zone on which something has melted has been allowed to cool warm it up again for cleaning Scratches or dark blemishes on the ceramic glass surface caused for example by a pan with sharp edges cannot be removed However they do not impair the function of the hob 06 CLEANING AND CARE WARNING CTR264KC01_XFA DG68 00446A...

Page 32: ...o the hob Do not place pans on the hob frame Scratching and damage to the finish may occur Avoid spilling acidic liquids for example vinegar lemon juice and descaling agents onto the hob frame since such liquids can cause dull spots If sugar or a preparation containing sugar comes into contact with a hot cooking zone and melts it should be cleaned off immediately with a kitchen scraper while it is...

Page 33: ...all an authorised electrician The appliance is properly switched on The control indicators in the control panel are illuminated The cooking zone is switched on The cooking zones are set at the desired heat settings What should I do if the cooking zones will not switch on Check for the following possibilities A period of more than 10 seconds has elapsed between when the On Off button was actuated a...

Page 34: ...oth or liquid To reset press the On Off control sensor What does it mean when the burner does not glow red The selected temperature of the cooking zone is maintained by a sensor that cycles the zone on and off so the surface cooking area will not always glow red If you select a low heat setting the heat will cycle on and off more frequently than at higher settings The heat also cycles on and off a...

Page 35: ...rial number of your appliance This information is provided on the rating plate as follows Model description S N code 15 digits We recommend that you record the information here for easy reference Model Serial number When do you incur costs even during the warranty period if you could have remedied the problem yourself by applying one of the solutions provided in the section Troubleshooting if the ...

Page 36: ...idth 560 mm Depth 490 mm Corner radius 3 mm Connection voltage 220 240 V 50 60 Hz Maximum connected load power 7 1 kW COOKING RINGS Position Diameter Power Front left 120 175 215 mm 800 1600 2300 W Rear left 148 mm 1200 W Rear right 170 265 mm 1500 2400 W Front right 148 mm 1200 W CTR264KC01_XFA DG68 00446A 02_EN indd 36 2016 09 02 1 29 07 ...

Page 37: ...memo 08 TECHNICAL DATA CTR264KC01_XFA DG68 00446A 02_EN indd 37 2016 09 02 1 29 07 ...

Page 38: ...memo CTR264KC01_XFA DG68 00446A 02_EN indd 38 2016 09 02 1 29 07 ...

Page 39: ...memo CTR264KC01_XFA DG68 00446A 02_EN indd 39 2016 09 02 1 29 07 ...

Page 40: ...IRAN 021 8255 www samsung com iran support MOROCCO 080 100 22 55 www samsung com n_africa support SAUDI ARABIA 800 247 3457 800 24 7 HELP www samsung com sa home www samsung com sa_en TURKEY 444 77 11 www samsung com tr support NIGERIA 0800 726 7864 www samsung com africa_en support Ghana 0800 10077 0302 200077 Cote D Ivoire 8000 0077 www samsung com africa_fr support SENEGAL 800 00 0077 CAMEROON ...

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