(HDMI-CEC)
Try the following solutions if you are having issues with (HDMI-CEC).
There is something
wrong with the TV
Try this!
What is ?
External devices that are connected to the TV and support HDMI-CEC can be controlled using
the TV remote. Namely, you can turn off the TV and external devices simultaneously.
isn't working.
Make sure the device is an device. The system supports devices
only.
Make sure the device's power cable has been plugged in securely.
Check the device's cable connections.
cannot function under specific circumstances.
For example, it will not work if Smart Hub or
Reset
is running while channel searching is in
progress.
When connecting or disconnecting an HDMI cable, make sure to turn the TV off and then back
on again.
Make sure
(HDMI-CEC)
is set to
On
.
•
Settings
General
External Device Manager
(HDMI-CEC)
I want to end .
Turning on a peripheral
device also turns the TV
on unintentionally.
The connected device
(set top box) also turns
off.
To terminate the feature on one specific device connected to the TV, disable
(HDMI-CEC)
on the concerned device.
•
Settings
General
External Device Manager
(HDMI-CEC)
Once
(HDMI-CEC)
is disabled, the sound bar connected to the TV via HDMI (eARC) port
is no longer turned on or off along with the TV. To prevent one specific device connected to the
TV from being turned off automatically, disable the HDMI-CEC feature on that device.
HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased
product's model.
The "Configuring
connection…" or
"Disconnecting from
device" message
will appear.
The remote cannot be used while is being configured or switching over to viewing
mode.
Wait until the configuration or the switchover to viewing mode is completed before
using the remote.
I can’t play an
device.
Playback is not available while
Reset
is running.
The connected device
isn't showing.
Make sure the device supports .
To use , the external device must be connected via an HDMI cable. See if the external
device has been connected via an HDMI cable.
Also note that the HDMI cable used may not support .
If the power went out or the connection to the external device was severed, try scanning for
the device again.
Make sure
(HDMI-CEC)
is set to
On
.
•
Settings
General
External Device Manager
(HDMI-CEC)
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