background image

48

Standard Signal Mode Table

Synchronization

Horizontal Frequency

30 – 168 kHz

Vertical Frequency

48 – 144 Hz

Resolution

Optimum resolution

1920 x 1080 @ 120 Hz (HDMI)
1920 x 1080 @ 144 Hz (DisplayPort)

Maximum resolution

1920 x 1080 @ 120 Hz (HDMI)
1920 x 1080 @ 144 Hz (DisplayPort)

If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal 
modes, the screen may be blank even though the power LED turns on. In such a case, change the settings according to the following table by referring to the graphics card user manual.

Resolution

Horizontal Frequency (kHz)

Vertical Frequency (Hz)

Pixel Clock (MHz)

Sync Polarity (H/V)

IBM, 720 x 400

31.469

70.087

28.322

-/+

MAC, 640 x 480

35.000

66.667 

30.240 

-/-

VESA, 640 x 480

31.469

59.940 

25.175 

-/-

VESA, 640 x 480

37.861

72.809 

31.500 

-/-

VESA, 640 x 480

37.500 

75.000 

31.500 

-/-

VESA, 800 x 600

35.156 

56.250 

36.000 

+/+

VESA, 800 x 600

37.879 

60.317 

40.000 

+/+

VESA, 800 x 600

48.077 

72.188 

50.000 

+/+

VESA, 800 x 600

46.875 

75.000 

49.500 

+/+

VESA, 1024 x 768

48.363 

60.004 

65.000 

-/-

VESA, 1024 x 768

56.476 

70.069 

75.000 

-/-

VESA, 1024 x 768

60.023 

75.029 

78.750 

+/+

VESA, 1280 x 720

45.000 

60.000 

74.250 

+/+

VESA, 1280 x 800

49.702 

59.810 

83.500 

-/+

VESA, 1280 x 1024

79.976 

75.025 

135.000 

+/+

Summary of Contents for C24FG73FQN

Page 1: ...n parts or entirety without the authorization of Samsung Electronics is prohibited Trademarks other than that of Samsung Electronics are owned by their respective owners An administration fee may be charged if either a an engineer is called out at your request and there is no defect in the product i e where you have failed to read this user manual b you bring the unit to a repair center and there ...

Page 2: ...LL C FG73 model only 22 Attaching the BRACKETWALL 23 Attaching the Stand C FG70 model only 24 Attaching the Stand C FG73 model only 25 Connecting and Using a Source Device Pre connection Checkpoints 26 Connecting and Using a PC 26 Connection Using the HDMI Cable 26 Connection Using an HDMI DVI Cable 26 Connection Using an DP Cable 27 Connecting to Headphones 27 Connecting the Power C24FG70FQ C24FG...

Page 3: ...Installing the Software Easy Setting Box 43 Restrictions and Problems with the Installation 43 System Requirements 43 Troubleshooting Guide Requirements Before Contacting Samsung CustomerService Center 44 Testing the Product 44 Checking the Resolution and Frequency 44 Check the following 44 Q A 46 Specifications General 47 Standard Signal Mode Table 48 Appendix Responsibility forthe Pay Service Co...

Page 4: ...ur nearest Samsung Customer Service Center if you want to clean the inside of the product Service fee will be charged Safety Precautions Caution RISK OF ELECTRIC SHOCK DO NOT OPEN Caution TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK THERE ARE NO USER SERVICEABLE PARTS INSIDE REFER ALL SERVICING TO QUALIFIED PERSONNEL This symbol indicates that high voltage is present inside It ...

Page 5: ...a loose power socket Do not use multiple products with a single power socket Do not touch the power plug with wet hands Insert the power plug all the way in so it is not loose Connect the power plug to a grounded power socket type 1 insulated devices only Do not bend or pull the power cord with force Be careful not to leave the power cord under a heavy object Do not place the power cord or product...

Page 6: ... result Do not install the product within the reach of young children The product may fall and injure children Edible oil such as soybean oil can damage or deform the product Do not install the product in a kitchen or near a kitchen counter Caution Do not drop the product while moving Do not set down the product on its front When installing the product on a cabinet or shelf make sure that the bott...

Page 7: ...rm power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found do not touch the product or power plug Also ventilate the area immediately Do not lift or move the product by pulling the power cord or any cable Do not use or keep combustible spray or an inflammable substan...

Page 8: ... Keep the AC DC adapter in a well ventilated area If you place the AC DC power adapter so that it is hanging with the cord input facing upwards water or other foreign substances could enter the Adapter and cause the Adapter to malfunction Make sure to rest the AC DC power adapter flat on a table or the floor Insert the power plug into the AC DC adapter until a click sound is heard Do not insert on...

Page 9: ...not touch the screen when the product has been turned on for an extended period of time as it will become hot Store small accessories out of the reach of children Exercise caution when adjusting the product angle or stand height Your hand or finger may get stuck and injured Tilting the product at an excessive angle may cause the product to fall and an injury may result Do not place heavy objects o...

Page 10: ...g mode Blinking Power Off Power button On The power Indicator operation can be swapped by changing in the menu System Power LED On Actual models because of functional variation maybe haven t this function Function Key Guide Press the JOG button when the screen is turned on The Function Key Guide will appear To access the onscreen menu when the guide is displayed press the corresponding direction b...

Page 11: ... Source Selects to change the input signal by moving the JOG button in the Function Key Guide screen A message will appear on the top left corner of the screen if the input signal has been changed Eye Saver Mode Selects by moving the JOG button in the function key guide screen Press to enable or disable Eye Saver Mode The items below are not available if the Eye Saver Mode function is enable Game ...

Page 12: ...OWN Move the option LEFT Exit the Main menu Close Sublist without saving value Value decreases in the slider RIGHT Move to next depth Value increases in the slider PRESS ENTER Move to next depth Save the value and close Sublist Game Setting Key You can quickly view the setting with a shortcut key at the bottom without using an OSD menu You can directly see the settings for three different modes Ga...

Page 13: ...ight if no OSD menu is displayed Volume 50 Mute The displayed image may differ depending on the model If the audio quality of a connected input device is poor the Auto Mute function on the product may mute the sound or cause choppy audio when applying the headphones or speakers Set the input volume for the input device to at least 20 and control the volume using the volume control JOG button LEFT ...

Page 14: ...nge without notice to improve quality Port Description DC 19V Connects to the AC DC adapter HDMI IN1 HDMI IN 2 Connects to a source device using an HDMI cable or HDMI DVI cable DP IN Connects to a PC using a DP cable SERVICE Dedicated to service technicians Connect to an audio output device such as headphones ...

Page 15: ...thin the tolerances when rotating or adjusting the height of the product C FG73 15 0 2 0 to Left 15 0 2 0 to Right 2 0 2 0 92 0 2 0 3 0 2 0 20 0 2 0 135 0 mm 135 0 5 0 mm The monitor tilt and height can be adjusted When adjusting the tilt and height hold both sides of the product and avoid using excessive force to prevent damage The rotation and height adjustment has a certain tolerance Stay withi...

Page 16: ...ng the screen when the product is upright orwhen the height is not at the maximum can also damage the product When rotating the monitor set Arena Lighting to Off Direct eye exposure to the bright light A on the bottom front of the monitor may cause your eyesight to deteriorate C FG70 model only C FG73 1 2 3 4 5 6 Adjust the screen following the arrow direction Rotate the screen in clockwise direct...

Page 17: ...to directly hold the LCD display The screen can be rotated up to 90 clockwise if you are facing the screen C FG73 Grasp the left and right sides of the monitor and adjust the tilt 90 Hold the bezel at both side edges and rotate the monitor Be careful not to directly hold the LCD display The screen can be rotated up to 90 clockwise if you are facing the screen ...

Page 18: ...back of the product 4 Lock the locking device An anti theft locking device can be purchased separately Refer to the user guide provided with your anti theft locking device for details Anti theft locking devices can be purchased at electronics retailers or online Precautions for moving the monitor The color and shape of parts may differ from what is shown Specifications are subject to change withou...

Page 19: ...VER REAR TOP in the direction as shown in the figure On the back of the monitor align and push the COVER REAR TOP in the groove in the direction of the arrow 6 7 8 9 10 Push the COVER REAR TOP in the direction of the arrows On the back of the monitor align and push the COVER REAR SUB in the groove in the direction of the arrow While pressing down with one hand on the lower styrofoam layer lift the...

Page 20: ...R TOP in the direction as shown in the figure On the back of the monitor align and push the COVER REAR TOP in the groove in the direction of the arrow 6 7 8 9 10 Push the COVER REAR TOP in the direction of the arrows On the back of the monitor align and push the COVER REAR SUB in the groove in the direction of the arrow While pressing down with one hand on the lower styrofoam layer lift the stand ...

Page 21: ...oam as shown in the image Make sure to use the styrofoam cushion that came with the monitor Insert the dedicated disassembly pin into tabs A and B then use the pin as a lever to lift the COVER REAR SUB Remove the COVER REAR SUB in the arrow direction On the back of the monitor use your fingers to lift the COVER REAR TOP in the direction of the arrows as shown in the image 5 6 7 Remove the COVER RE...

Page 22: ...oam as shown in the image Make sure to use the styrofoam cushion that came with the monitor Insert the dedicated disassembly pin into tabs A and B then use the pin as a lever to lift the COVER REAR SUB Remove the COVER REAR SUB in the arrow direction On the back of the monitor use your fingers to lift the COVER REAR TOP in the direction of the arrows as shown in the image 5 6 7 Remove the COVER RE...

Page 23: ...ld liable for any damage or injury caused by using improper screws or attaching the wall mount kit or desktop stand using excessive force Samsung shall not be held liable for any product damage or personal injury caused by using a wall mount kit other than the one specified or from an attempt to install the wall mount kit on your own To mount the product on a wall ensure you purchase a wall mount ...

Page 24: ...ng down on the Styrofoam as shown in the image Make sure to use the styrofoam cushion that came with the monitor Attach the stand to the back of the monitor in the direction of the arrow Use the screws on the stand to tightly fasten On the back of the monitor align and push the COVER REAR TOP in the groove in the direction of the arrow 5 6 7 Push the COVER REAR TOP in the direction of the arrows O...

Page 25: ...ng down on the Styrofoam as shown in the image Make sure to use the styrofoam cushion that came with the monitor Attach the stand to the back of the monitor in the direction of the arrow Use the screws on the stand to tightly fasten On the back of the monitor align and push the COVER REAR TOP in the groove in the direction of the arrow 5 6 7 Push the COVER REAR TOP in the direction of the arrows O...

Page 26: ...ng connection may damage the product Check the types of ports at the back of the product you want to connect Connecting and Using a PC Select a connection method suitable foryour PC Connecting parts may differ in different products Provided ports may vary depending on the product Connection Using the HDMI Cable HDMI IN1 HDMI IN 2 Connection Using an HDMI DVI Cable HDMI IN1 HDMI IN 2 The audio func...

Page 27: ...eature works in conjunction with audio input C FG70 model only Connecting the Power C24FG70FQ C24FG73FQ model only C24FG70FQ 2 DC 19V HDMI IN1 HDMI IN 2 DP IN SERVICE 4 3 1 C24FG73FQ 2 DC 19V HDMI IN1 HDMI IN 2 DP IN SERVICE 4 3 1 1 Connect the power plug to the AC DC adapter 2 Connect the AC DC adapter cable to the DC19V port on the back of the monitor 3 Plug the AC DC adapter into the power outl...

Page 28: ...ack of the monitor to turn it on The input voltage is switched automatically Tidying Up the Connected Cables C FG70 model only DC 19V HDM I IN 1 HDM I IN 2 DP IN SER VICE 1 Connect cables to the appropriate connectors 2 Run the cables through the holder in the direction of the arrow from the lower part of the holder as shown in the image 3 Pull cable down to adjust the length 1 4 Use the same meth...

Page 29: ...ged if you rotate the screen without tilt or counter clockwise direction Connect the corresponding cables Open the COVER STAND NECK LEFT and rotate the open part at the bottom 5 6 7 8 Place the corresponding cables into the stand neck holder Do not stretch the cable Three cables in one holder is recommended Cover the COVER STAND NECK LEFT Rotate the machine to the horizontal position Arrange the e...

Page 30: ...atigue will be relieved Driver Installation You can set the optimum resolution and frequency for this product by installing the corresponding drivers To install the latest version of the product driver download it from the Samsung Electronics website at http www samsung com Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product fo...

Page 31: ...inimap RPG This mode is optimized for 3D graphics and instant messaging on the RPG game screen AOS Increase the contrast ratio to obtain a picture quality optimized for the AOS game screen sRGB Adjust the color system to sRGB mode This is the standard mode of this monitor Cinema Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content In AV mode When the external inpu...

Page 32: ...may have malfunction Black Equalizer Adjust the brightness of the dark areas As the value gets closer to 1 the darker areas of the screen become brighter making it easier to find enemies when playing a game To find enemies more easily during a game use a lowervalue As the value gets closer to 20 the darker areas of the screen become darker and the contrast increases This menu is not available when...

Page 33: ...FreeSync in AMD Radeon Settings Right click the mouse AMD Radeon Settings Display The AMD FreeSync feature should be set to On Select to On if not already enabled Menu item 2 Off Disable FreeSync Standard Engine Enable the basic FreeSync functions of the AMD graphics card Ultimate Engine Enable the FreeSync feature with a higher screen frame rate Screen tearing abnormal sync between the screen and...

Page 34: ...Refresh Rate is set to 60Hz If the refresh rate of the computer is different from the setting for Refresh Rate on the monitor the function may not be supported Screen Size Select the best screen size and ratio This menu is not available when FreeSync is enabled In PC mode Auto Display the picture according to the aspect ratio of the input source Wide Display the picture in full screen regardless o...

Page 35: ...Pictures with a different aspect ratio will not be displayed The function may not be supported depending on the ports provided with the product Changing the screen size is available when the following conditions are satisfied A digital output device is connected using the HDMI DP cable The input signal is 480p 576p 720p or1080p and monitor can display normally Not every model can support all of th...

Page 36: ...lity of the RTS screen and minimap RPG This mode is optimized for 3D graphics and instant messaging on the RPG game screen AOS Increase the contrast ratio to obtain a picture quality optimized for the AOS game screen sRGB Adjust the color system to sRGB mode This is the standard mode of this monitor Cinema Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content In AV...

Page 37: ...bled This menu is not available when Picture Mode is set to Cinema mode Red Adjust the red saturation level Values closer to 100 mean greater intensity for the color Green Adjust the green saturation level Values closer to 100 mean greater intensity for the color Blue Adjust the blue saturation level Values closer to 100 mean greater intensity for the color Color Tone Select a color tone that best...

Page 38: ...e Set to an optimum picture quality suitable for eye relaxation TÜV Rheinland Low Blue Light Content is a certification for products which meet requirements for lower blue light levels When Eye Saver Mode is On the blue light that wavelength is around 400nm will decrease and it will provide an optimum picture quality suitable for eye relaxation At the same time the blue light level is lower than i...

Page 39: ...own Specifications are subject to change without notice to improve quality Language Set the menu language A change to the language setting will only be applied to the onscreen menu display It will not be applied to other functions on your PC Display Time Set the on screen display OSD menu to automatically disappear if the menu is not used for a specified period of time Display Time can be used to ...

Page 40: ...gure how the LED lighting placed under the screen works Off Deactivate the Arena Lighting function Blinking The LED lighting works at a constant interval Interactive Automatically change the LED brightness according to the sound from the computer This mode changes the illumination level by detecting the intensity of the audio signal received by the monitor A lower sound volume on the computer decr...

Page 41: ...ance with power supply regulations If you do not want the timer to activate go to System and set Off Timer to Off PC AV Mode Set PC AV Mode to AV The picture size will be enlarged This option is useful when you view a movie Set to PC when connected to a PC Set to AV when connected to an AV device Supplied for the wide models only such as 16 9 or16 10 If the monitor is in HDMI1 HDMI2 DisplayPort mo...

Page 42: ... the product is turned on Stand by The power LED is on when the product is turned off Reset All Return all the settings for the product to the default factory settings Game Setting1 Game Setting 2 and Game Setting 3 saved under Save Settings will not be changed Information View the current input source frequency and resolution Game Picture OnScreen Display System Information Information Exit HDMI1...

Page 43: ...r the installation The Easy Setting Box icon may not appear depending on the computer system and the product specifications If the shortcut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Environment System Requirements OS Hardware Windows 7 32Bit 64Bit Window...

Page 44: ...esolution may vary depending on the computer system settings and cables Check the following Installation issue PC mode The screen keeps switching on and off Check the cable connection between the product and PC and ensure the connectors are locked Blank spaces are found on all four sides of the screen when an HDMI or HDMI DVI cable is connected to the product and PC The blank spaces found on the s...

Page 45: ...istorted Change the Color settings White does not really look white Change the Color settings There is no image on the screen and the power LED blinks every 0 5 to1 second The product is operating in power saving mode Press any key on the keyboard or move the mouse to return to normal operating mode Text is blurry If using a Windows OS e g Windows 7 Windows 8 Windows 8 1 orWindows 10 Go to Control...

Page 46: ...ngs How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 8 Windows 8 1 Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 10 Go to Settings System Display Advanced display settings and adjust the resolution How do I set power savin...

Page 47: ...on condensing Storage Temperature 4 F 113 F 20 C 45 C Humidity 5 95 non condensing Plug and Play This monitor can be installed and used with any Plug and Play compatible systems Two way data exchange between the monitor and PC system optimizes the monitor settings Monitor installation takes place automatically However you can customize the installation settings if desired Panel Dots Pixels Due to ...

Page 48: ...such a case change the settings according to the following table by referring to the graphics card user manual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 720 x 400 31 469 70 087 28 322 MAC 640 x 480 35 000 66 667 30 240 VESA 640 x 480 31 469 59 940 25 175 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 75 000 31 500 VESA 800 x 600 35 1...

Page 49: ... screen is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal frequency Horizontal frequency is measured in kHz Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pictures The repeat frequency is called vertical frequency or refresh rate and is indicated in Hz This product can be set to only one resolution for...

Page 50: ...am If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling orwrong repair If a product damage is c...

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