O
THERS
24
ENGLISH
Refer to the following chart if the air purifier operates abnormally. This may save time and
unnecessary expenses.
Problem
Solution
Particulate
matter(PM10)/
ultrafine
particulate
matter(PM2.5)
is not changing
from "Excellent"
(09).
• In an enclosed space, level may not be changed from "Excellent".
If there are changes in the level when you open the windows to
ventilate, or burn the aroma candles or incense, it’s normal.
Product is not
working
• Check if the power is on and try to turn on the air purifier again.
• Check if the power plug is connected properly and turn on the air
purifier again.
If the product still don't work, try connecting the power plug to
other power outlets.
Filter
replacement
indicator not
turning off
• After replacing the Integrated filter, press the [
] button for
over 3 seconds to reset the Filter replacement alert.
Strange
indication is
displayed
• If you see
C154
,
155
,
162
,
163
,
103
, contact the service center.
There is a
strange odor.
• Check the Pre filter and clean it if it's dirty.
• Check the Integrated filter and replace it if it's dirty.
There is a
strange sound
coming from the
product.
• A hissing noise may be heard while ions are being generated and
the noise is normal. If you want to turn off the function press the
[
] button.
• The product may generate noise if you move it while it operates;
Turn off the power before moving it around.
• You may hear operation sound of PM2.5 sensor and it’s a normal.
Troubleshooting
OTHERS
ACR ALPS-SAUDI_IB_05555A-01_EN.indd 24
2018-07-13 오후 12:52:09
