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    This section includes a list of error messages and frequently 

asked questions for problems you may encounter with your 
SAMSUNG ARM BPM. If the products not operating as you think it 
should, check here before arranging for servicing.

Approx.285g(Excluding the batteries)

Approx.159mm*50mm*27mm

4×AAA batteries,user manual 

Battery powered mode: 6VDC 4×AAA batteries

About  22cm~42cm

Type BF applied part

WARNING: No modification of this equipment is allowed.

Power supply

Measurement mode

Oscillographic testing mode

Measurement range

Measurement perimeter

of the upper arm

Weight

External dimensions

Attachment

Mode of operation

Continuous operation

Degree of protection

Protection against 

ingress of water

Accuracy

Normal working condition

Storage & transportation

condition

Software Version

Pressure:

5°C-40°C within ± 3mmHg (0.4kPa) 

Pulse value: ±5%

Rated cuff pressure: 

0mmHg~299mmHg (0kPa ~ 39.9kPa)

Measurement pressure: 

SYS: 60mmHg~230mmHg (8.0kPa~30.7kPa) 

DIA: 40mmHg~130mmHg (5.3kPa~17.3kPa)

Pulse value: (40-199)beat/minute

Device Classification

Battery Powered Mode: 
Internally Powered ME Equipment

A temperature range of: +5°C to +40°C 
A relative humidity range of 15% to 90%, 
non-condensing, but not requiring a water vapour 
partial pressure greater than 50 hPa
An atmospheric pressure range of: 
700 hPa to 1060 hPa

Temperature: -20°C to +60°C

A relative humidity range of ≤ 93%, non-condensing, 

at a water vapour pressure up to 50hPa

A01

PROBLEM SYMPTOM

CHECK THIS

REMEDY

No power

 or Low
batteries

Error
message

Display

will not light up

Batteries are exhausted. Replace with new batteries

Insert the batteries 
correctly

Batteries are inserted
incorrectly.

E 01 shows

E 02 shows

E 03 shows

Movement can affect the
measurement. Relax for a 
moment and then 
measure again.

E 04 shows

EEx,shows on 
the display.

A calibration error
occurred.

Retake the measurement.
If the problem persists,
contact the retailer or our
customer service 
department for further 
assistance.Refer to the 
warranty for contact 
information and return 
instructions.

or

shows

The monitor detected
motion, talking or the
pluse is too poor
while measuring.

Warning
message

“out” shows

Out of measurement
range

Relax for a moment.
Refasten the cuff and then
measure again. If the
problem persists, contact
your physician.

Refasten the cuff and then
measure again.

The measurement 
process does not detect
the pulse signal.

Loosen the clothing on the
arm and then measure 
again

The treatment of the
measurement failed.

Relax for a moment and
then measure again.

The cuff is not secure 
or Inflatable abnormal.

IP22: The first number 2: Protected against solid

foreign objects of 12,5mm Ф and greater. The 

second number: Protected against vertically falling 
water drops when enclosure titled up to 15º. 
Vertically falling drops shall have no harmful effects 
when the enclosure is titled at any angle up to 15º on 
either side of the vertical

19

18

TROUBLESHOOTING

SPECIFICATIONS

Summary of Contents for ARM BPM

Page 1: ...nal Components of the Device List BEFORE YOU START 8 The Choice of Power Supply Installing and Replacing the Batteries Install the App and Pair Up Search your test information D MEASUREMENT 11 Tie the Cuff Taking a Measurement INFORMATION FOR USER 14 Tips for measurement Maintenances ABOUT BLOOD PRESSURE 16 What are systolic pressure and diastolic pressure What is the standard blood pressure class...

Page 2: ...uthority or retailer for recycling advice Caution These notes must be observed to prevent any damage to the device SN Symbol for MANUFACTURE DATE Symbol for Authorised Representative in the European Community EC REP CAUTION This device is intended for adult use in homes only The device is not suitable for use on neonatal patients pregnant women patients with implanted electronical devices patients...

Page 3: ...nd charge power under normal circumstances and maintain the The service life of the cuff may vary by the frequency of washing skin condition and storage state The typical service life is 10000 times It is recommended that the performance should be checked every 2 years and after maintenance and repair by retesting at least the requirements in limits of the error of the cuff pressure indication and...

Page 4: ...OCUMENTS Wireless communications equipment such as wireless home network devices mobile phones cordless telephones and their base stations walkie talkies can affect this equipment and should be kept at least a distance d away from the equipment The distance d is calculated by the MANUFACTURER from the 80MHz to 5 8 GHz column of Table 4 and Table 9 of IEC 60601 1 2 2014 as appropriate Please use AC...

Page 5: ...to the environment Do not dispose with daily garbage Remove the old batteries from the device following your local recycling guidelines Install the App and Pair Up Download the SAMSUNG HEALTH app from APP Store or Google Play Install the APP and register an account Click Manage items add Blood pressure and then click Save Click choose Accessories click Scan for accessories and add Samsung Arm Bpm ...

Page 6: ...y Range 2402MHz to 2480MHz Output Power Range 0 dBm Supply Voltage 4 0 7 2V Transmitting Distance 10 meters Settinging the User 1 When the monitor is off press the START STOP button to turn on the monitor and it will show the current user Long press the START STOP button agin to switch the user There are 3 user intotal and guest mode User mode store 60 grops message guest mode doesn t store messag...

Page 7: ...e daily measurements at approximately the same time on the same arm or as directed by a physician Take the measurement in a silent room The cuff should maintain at the same level as the right atrium of the heart Please sit comfortably Do not cross your legs and keep your feet flat on the ground Keep your back against the backrest of the chair Tip You can press START STOP button at any time to stop...

Page 8: ...g When talking or moving your fingers When you want to discharge urine Maintenance In order to get the best performance please follow the instructions below Put in a dry place and avoid the sunshine Avoid intense shaking and collisions Using wet cloths to remove dirt Avoid touching water clean it with a dry cloth in case Avoid dusty and unstable temperature environment Avoid washing the cuff 15 14...

Page 9: ...me if measuring on the right arm Why do I get a different blood pressure at home compared to the hospital 1 Individual blood pressure varies multiple times everyday It is also affected by the way you tie your cuff and your measurement position so please take the measurement under the same conditions 2 If the person takes medicine the pressure will vary more 3 Wait at least 3 minutes for another me...

Page 10: ... of 93 non condensing at a water vapour pressure up to 50hPa A01 PROBLEM SYMPTOM CHECK THIS REMEDY No power or Low batteries Error message Display will not light up Batteries are exhausted Replace with new batteries Insert the batteries correctly Batteries are inserted incorrectly E 01 shows E 02 shows E 03 shows Movement can affect the measurement Relax for a moment and then measure again E 04 sh...

Page 11: ... for Safety Electromagnetic compatibility Performance requirements Clinical investigation EN ISO 15223 1 2016 ISO 15223 1 2016 Medical devices Symbols to be used with medical device labels labelling and information to be supplied Part 1 General requirements 21 20 Contact Information COMPLIED STANDARDS LIST FCC Statement This device complies with Part 15 of the FCC Rules Operation is subject to the...

Page 12: ...rvice life 2 Guidance and manufacturer s declaration electromagnetic emissions and Immunity Table 1 Guidance and manufacturer s declaration electromagnetic emissions RF emissions CISPR 11 Group 1 Class B Not applicable Compliance Harmonic emissions IEC 61000 3 2 Voltage fluctuations flicker emissions IEC 61000 3 3 RF emissions CISPR 11 Emissions test Not applicable Table 2 Guidance and manufacture...

Page 13: ...000 4 8 Voltage dips short interruptions and voltage variations on power supply input lines IEC 61000 4 11 Conduced RF IEC61000 4 6 10 V m 80 MHz 2 7 GHz 80 AM at 1 kHz 10 V m 80 MHz 2 7 GHz 80 AM at 1 kHz Radiated RF IEC61000 4 3 Not applicable Not applicable Not applicable Not applicable Table 3 Guidance and manufacturer s declaration electromagnetic Immunity Test Frequency MHz 385 0 3 27 Radiat...

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