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27

ENGLISH

Solving Common Problems

Before contacting the after-sales service, perform the following simple checks.
They may save you the time and expense of an unnecessary call.

Problem

Explanation/Solution

The air conditioner does not  
operate at all.

   Check if power is on and operate the air conditioner again.

   Check if the circuit breaker is switched off.  

   Check if Off Timer is set.

The temperature is not adjusted.

  Check if you selected the Fan mode.

The air conditioner does not operate 
in the HEAT mode.

   Check if the air conditioner is cooling only model.

   Check if the remote control is for cooling only model.

The cool(warm) air does not come 
out from the air conditioner.

   Check if set temperature higher(lower) than current temperature.

   Check if you selected the Fan mode. Select the Cool, Heat, Auto or Dry 

mode.

   Check if the air filter is blocked by dirt. Clean the air filter regularly.

   Check if the there is cover on the outdoor unit or any obstacle.  

Remove the cover or obstacle.

   Check if you installed the air conditioner under direct sunlight.

   The window or door may be opened.

   Check if you turn on the air conditioner just now.  

It takes about 3 minutes to cool or heat the room.

  Check if the drain pipe is too long.

The fan speed is not adjusted.

  In Dry mode, the fan speed is selected automatically.

The remote control does  
not operate.

   Check if the battery is discharged. Replace the battery.

   Check if the remote control sensor is blocked.

   Check if the air conditioner is placed near strong light.

The Timer is not set.

   Check if you pressed the 

 button after selecting time.

Odor is permeated in the  
room during operation.

   Check if you use the air conditioner in smoky area or there is a smell. 

Ventilate the room or select the Fan mode for 1~2 hours.

The indoor unit indicator  
flashes.

   Press the 

 button to turn on the air conditioner again.  

Switch the circuit breaker off and switch on it again.

Strange sound is heard from  
the air conditioner.

   The sound is heard when the refrigerant gas flow is changed depending 

on the use of the air conditioner. 

   When you press the 

 button, noise may be heard that the  

air conditioner sense the airflow blade.

Water drops from the outdoor  
unit connection part.

   Water may form due to the difference of the temperature.

FORTE_Inv_IB_E.indd   27

2007-10-18   15:28:52

Summary of Contents for AQV09FCN

Page 1: ...ng Business users should contact their supplier and check the terms and conditions of the purchase contract This product should not be mixed with other commercial waste for disposal PREPARATION Safety...

Page 2: ...roperly Keepthisuser smanualtogetherwiththeinstallationmanualinahandyplacesothatyoucanfinditwhenever youneedtoseeitafterreadingthismanualthoroughly WARNING This indicates the possibility of serious in...

Page 3: ...ng a wireless remote control the distance should not be more than 7 meters from the air conditioner If applicable Do not place any materials so that children cannot step on it Do not connect the elect...

Page 4: ...nt into the atmosphere also damages the environments Please recycle or dispose of the packaging material for this product in an environmentally responsible manner DISPOSING THE UNIT WARNING Install th...

Page 5: ...blow REGARDING POWER SOURCE Do not open the front grille during operation Avoid cold and hot air reaching to person pet or a plant directly for a long time Avoid the water from getting into the air c...

Page 6: ...is measured according to the ISO standard OTHERS Be sure that the air filter not to be exposed to direct sunlight Do not clean the air conditioner by spraying water directly or with benzene thinner o...

Page 7: ...model Indoor Unit Air filter under the grille Air flow blades outlet Air Inlet Temperature sensor Power On Off button Operation indicator GREEN Timer indicator GREEN Turbo indicator RED Power On Off...

Page 8: ...ir Outlet Connection Valve Air Inlet Rear Air Outlet Connection Valve Air Inlet Rear Outdoor Unit AQV09 12NSA Series AQV09 12F Series Outdoor Unit AQV09 12NSB Series Outdoor Unit AQV18 24NS Series AQV...

Page 9: ...r Set Cancel button Fan speed adjustment button Silence mode button Temperature adjustment buttons Temperature setting Good Sleep mode indicator Turbo function indicator Fan speed Silence indicator Ai...

Page 10: ...5V batteries Do not use old and new batteries or different kinds of batteries together Insert two batteries correctly as indicated by the and symbols 1 Remove the battery cover in the rear of the rem...

Page 11: ...asic description of the unit on pages from 8 to 10 Starting with the next page you will find a series of step by step procedures for each function available The illustrations in the step by step proce...

Page 12: ...s or heats the room depending on the set temperature The air conditioner changes from Cool or Heat mode automatically depending on the current temperature Note You can change modes at any time 3 Press...

Page 13: ...ired temperature is displayed You can set the temperature between 16 C and 30 C Result Each time you press the button The temperature adjusts by 1 C The indoor unit beeps If the room temperature is hi...

Page 14: ...ach time you press the button The temperature adjusts by 1 C The indoor unit beeps If the room temperature reaches 5 C higher than the set temperature the air conditioner stops heating but the fan con...

Page 15: ...d Result The indoor unit beeps each time you press the button The air conditioner runs in the Dry mode Note You can change modes at any time 3 Press the button to adjust the temperature until the requ...

Page 16: ...t The indoor unit beeps 2 Press the button on the remote control until is displayed Result The indoor unit beeps each time you press the button The air conditioner runs in Fan mode The temperature is...

Page 17: ...n The remote control display shows you that this mode automatically stops after 8 hour operation In the case of adjusting time Press the button to adjust desired operation time from 30 minutes to 12 h...

Page 18: ...es your temperature slightly Waking up from mode Allows you to wake up to comfortable crisp air making you feel refreshed and energized Set the O timer in mode for more than 5 hours Sleep may be distu...

Page 19: ...eeps 2 Press the button Result The temperature and fan settings are adjusted automatically The air conditioner cools or heats the room as quickly as possible After 30 minutes the air conditioner is re...

Page 20: ...automatically during operation 3 Press the button again to stop the blade moving up and down Note If you turn the air conditioner Then the blade Off is closed completely On set to the default positio...

Page 21: ...nds The air conditioner turns on automatically at the appointed time and the On Timer setting disappears 3 Press the button until the desired mode is displayed at the top of the remote control to sele...

Page 22: ...rn on the air conditioner and then to turn off it automatically at the appointed time by using On OffTimer during operation you should set the OnTimer longer than the OffTimer Caution Make sure that t...

Page 23: ...beeps The air conditioner starts up in the most suitable mode for the room temperature The mode may change from cooling into heating from heating into cooling depending on the current temperature dur...

Page 24: ...s of the grille 6 Clean the front grille with a damp cloth and mild detergent do NOT use benzene solvents or other chemicals Note If you have not used the air conditioner for a long period of time set...

Page 25: ...nditioner circulates warm air to heat your room It will take some time to warm the air in your room entirely after the air conditioner turns on Therefore turn the air conditioner on in advance Frost W...

Page 26: ...ht The window or door may be opened Check if you turn on the air conditioner just now It takes about 3 minutes to cool or heat the room Check if the drain pipe is too long The fan speed is not adjuste...

Page 27: ...in www samsung com nl NORWAY 815 56 480 www samsung com no POLAND 0 801 801 881 022 607 93 33 www samsung com pl PORTUGAL 80 8 200 128 www samsung com pt SLOVAKIA 0800 SAMSUNG 726 7864 www samsung com...

Page 28: ...g DB98 28490A 1 S E F I P ESPA OL FRAN AIS ITALIANO PORTUGU S DEUTSCH E HNIKA D G USER SMANUAL AQV09NS Series AQV12NS Series AQV18NS Series AQV24NS Series AQV09F Series AQV12F Series AQV18F Series AQV...

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