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Troubleshooting
Problem
Checkpoint
Solution
The product is not working
Check if the power is supplied.
after checking the power supply
status, operate the product again.
Check if the auxiliary power switch is
turned off.
Turn on the auxiliary power switch
and operate the product again.
Check if the product is turned off by
Off timer.
Press the
to operate the air
conditioner.
Temperature cannot be adjusted.
Check if the product is operating in
Fan mode.
The set temperature is set to auto
in Fan mode, therefore you cannot
adjust it.
Heat mode is not operating.
Check if the outdoor unit is cooling
only product.
Heat mode is not operating even
if you select Heat mode when the
outdoor unit is cooling only product.
Check if the remote controller is for
cooling only models.
Use the remote controller that is only
for heat pump models.
Fan speed cannot be adjusted.
Check if the product is operating in
auto/Dry mode.
The fan speed is set to auto in auto/
Dry mode, therefore you cannot
adjust it.
Wireless remote controller does not work
at all.
Check if your batteries are good.
replace the batteries.
Check if remote control sensor is
blocked by obstacles.
remove the obstacles.
Check if there is strong light nearby.
Do not use the remote controller near
strong light. There is a possibility that
the remote controller will not operate
by infrared interference of strong
light such as a fluorescent lamp or
neon sign.
ENGLISH-23
03
O
thers
DVM PAC Mirage_IB_05683A-02_EN.indd 23
2017-05-26 오후 2:39:48