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ENGLISH-19

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Troubleshooting

Refer to following chart if the air conditioner operates abnormally. This may 
save time and unnecessary expenses.

PROBLEM

SOLUTION

The air conditioner 

does not work at all.

• Check power status and then operate the air 

conditioner again.

• Check whether the power plug is connected correctly 

or the auxiliary power switch is switched on.

• If the air conditioner is switched off by the Timer 

function, press the 

On/Off

 button.

The temperature 

adjustment is not 

working.

• Temperature adjustment is not available when the 

Fan mode is selected.

Heating operation is 

not working.

• Check if the air conditioner is 'Cooling only' model 

since they doesn't provide Heating operation.

• Check if you are using the remote controller for 

'Cooling only' model.  You need appropriate remote 
controller that supports both Cooling and Heating 
operation.

Fan speed 

adjustment is not 

working.

• Check if you have selected Auto/Dry/Turbo mode. In 

these modes, fan speed is set to Auto and you cannot 
adjust the fan speed.

Remote controller 

does not work.

• Replace the exhausted batteries with new ones.
• Do not block the remote controller receiver.
• If the remote controller is used near strong light 

(3-wavelength fluorescent light, neon sign etc.), the 
remote controller may not work due to the electronic 
jamming signal

PAC SUPER_AM096HNPDCH_IB_EN_DB68-04904A-00.indd   19

2014-09-18   오전 9:44:21

Summary of Contents for AM096HNPDCH Series

Page 1: ...10 72670 1 800 SAMSUNG 72 6786 EL SALVADOR 800 6225 GUATEMALA 1 800 299 0013 1 800 299 0033 HONDURAS 800 27919267 800 2791 9111 NICARAGUA 001 800 5077267 www samsung com latin support Spanish www sams...

Page 2: ...recycled paper AM096HNPDCH Series Air Conditioner user manual imagine the possibilities Thank you for purchasing this Samsung product ES EN PT DB68 04904A 00 PAC SUPER_AM096HNPDCH_IB_EN_DB68 04904A 0...

Page 3: ...atecollectionsystems This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other...

Page 4: ...ll your nearest contact center or find help and information online at www samsung com These warning signs are here to prevent injury to you and others Please follow them carefully Important safety sym...

Page 5: ...ry Install a switch and circuit breaker dedicated to the air conditioner X XFailing to do so may result in electric shock or fire Fix the outdoor unit firmly so that the electric part of the outdoor u...

Page 6: ...o do so may result in water overflowing and property damage When installing the outdoor unit make sure to connect the draining hose so that draining is performed correctly X XThe water generated durin...

Page 7: ...propane gas LP gas etc ventilate immediately without touching the power line Do not touch the appliance or power line X XDo not use a ventilating fan X XA spark may result in an explosion or fire To...

Page 8: ...gerous to children X XIf a child places a bag over its head it may result in suffocation Do not insert your fingers or foreign substances into the outlet when the air conditioner is operating or the a...

Page 9: ...evices under the indoor unit X XWater dripping from the indoor unit may result in fire or property damage Check that the installation frame of the outdoor unit is not broken at least once a year X XFa...

Page 10: ...precision equipment food animals plants or cosmetics or for any other unusual purposes X XThis may result in property damage Avoid directly exposing humans animals or plants from the air flow from the...

Page 11: ...in electric shock or fire FOR CLEANING CAUTION Take care when cleaning the surface of the heat exchanger of the outdoor unit since it has sharp edges X XTo avoid cutting your fingers wear thick cotton...

Page 12: ...efer to the table for efficient use Mode Indoor temperature Outdoor temperature Indoor humidity Cool 18 C 32 C 5 C 48 C Relative humidity 80 or less Dry 18 C 32 C 5 C 48 C Heat Below 27 C 20 C 24 C f...

Page 13: ...up down orientation Control panel Air outlet Air filter Removes the dust of incoming air Air intake Intakes the outdoor air To open the panel Hold the upper part of the panel and then pull it slightl...

Page 14: ...air conditioner with the control panel if this function is set Press the Temp and Fan Speed buttons for 3 seconds f f You will hear ring and the Lock icon will appear on the indoor unit display f f On...

Page 15: ...me you press the Mode button the mode will change in order of Cool Auto Dry and Fan 3 Press the Temp and button to adjust the temperature f f You can adjust the temperature within 18 C 30 C in Cooling...

Page 16: ...f Air flow blades can be heated during heat mode Be careful not to burn your hands by touching the air flow blades Adjusting the horizontal air flow direction Hold the Air flow blade left right orien...

Page 17: ...e and acetone etc to clean the surface of the product or put any stickers on it They may damage the surface of the air conditioner CAUTION Cleaning the outdoor unit heat exchanger f f When dust accumu...

Page 18: ...too heavy use warm water mixed with detergent Do not scrub the filter too hard since it may get damaged 3 Dry the air filter in a ventilated area f f Do not dry the air filter in a place with direct...

Page 19: ...Clean the condensate drain pipe 2 Outdoor unit Clean the heat exchanger on the outside of the unit 2 Clean the heat exchanger on the inside of the unit 2 Clean the electric components with jets of ai...

Page 20: ...tingoperationis notworking Checkiftheairconditioneris Coolingonly model sincetheydoesn tprovideHeatingoperation Checkifyouareusingtheremotecontrollerfor Coolingonly model Youneedappropriateremote cont...

Page 21: ...cle Takethecoveroffandtaketheobstacle away Checkiftheindoorunitisinstalledinaplacewith directsunlight inCoolingoperation Closethe curtainorblindtocoverthesunlight Ifthedoorsorwindowsareopen itmaycause...

Page 22: ...environmentoroperatingcondition Ventilatethe indoorairoroperateFanmodefor1 2hoursifthe odordoesnotgoaway Partsoftheairconditioner doesnotgenerateanyodor Cleantheairfilterifitisdirty Errorisindicated...

Page 23: ...elontheindoor unit Whentheairconditionerison littlebitofheatmay begeneratedfromthecontrolpanel Itisnormal Airconditioneris notturningoff Afterturningofftheairconditioner itmaygenerate breezeforcertain...

Page 24: ...ENGLISH 23 OTHERS MEMO PAC SUPER_AM096HNPDCH_IB_EN_DB68 04904A 00 indd 23 2014 09 18 9 44 23...

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