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15

English

Cleaning and Maint

enanc

e

Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save time and 

unnecessary expense.

Problem

Solutionz

The air conditioner 

does not operate 

at all.

•  Check if the power plug is properly connected.
•  Check whether the auxiliary power switch (MCCB, ELB) is turned on.
•  If the auxiliary power switch (MCCB, ELB) is turned off, the air 

conditioner does not work although you press the 

 (Power) 

button.

•  When you clean the air conditioner or do not use it for an extended 

period of time, turn off the auxiliary power switch (MCCB, ELB).

•  After the air conditioner is not used for an extended period of time, 

be sure to turn on the auxiliary power switch (MCCB, ELB) 6 hours 

before starting operation.

  NOTE

•  The auxiliary power switch (MCCB, ELB) is sold separately.

•  Make sure that auxiliary power switch (MCCB, ELB) is installed 

in the distribution box inside the building.

•  If the air conditioner is turned off by the Timed off function, turn on 

the air conditioner again by pressing the 

 (Power) button.

The temperature 

does not change.

•  Check whether the Fan mode is running. In the Fan mode, the air 

conditioner controls the set temperature automatically, and you 

cannot change the set temperature.

Warm air does not 

come out of the air 

conditioner.

•  Check whether the outdoor unit is designed for cooling only. In 

this case, warm air does not come out although you select the Heat 

mode.

•  Check whether the remote control is designed only for cooling only. 

Use a remote control that supports both cooling and heating.

The fan speed does 

not change.

•  Check whether the Auto or Dry mode is running. In these modes, the 

air conditioner controls the fan speed automatically, and you cannot 

change the fan speed.

The wireless 

remote control 

does not operate.

•  Check whether the batteries are discharged. Replace the batteries 

with new ones.

•  Make sure that nothing is blocking the remote control sensor.
•  Check whether any strong lighting sources are near the air 

conditioner. Strong light which comes from fluorescent bulbs or 

neon signs may interfere with the remote control.

CAC_R32_호주향 무풍 360 IB_DB68-08493A-00.indb   15

2019-07-25   오후 3:06:43

Summary of Contents for AC TN4PKG Series

Page 1: ...al AC TN4PKG Thank you for purchasing this Samsung air conditioner Before operating this unit please read this user manual carefully and retain it for future reference CAC_R32_ 360 IB_DB68 08493A 00 i...

Page 2: ...ries e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled w...

Page 3: ...ttempt Make sure the machine is grounded to prevent electric shock Cut off the power supply Do NOT disassemble FOR INSTALLATION WARNING Use the power line with the power specifications of the product...

Page 4: ...r problems with the product Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national codes CAUTION Install your appliance o...

Page 5: ...long period of time or during a thunder lightning storm cut the power at the circuit breaker Failing to do so may result in electric shock or fire FOR USING WARNING If the appliance is flooded please...

Page 6: ...After unpacking the air conditioner keep all packaging materials well out of the reach of children as packaging materials can be dangerous to children If a child places a bag over its head it may resu...

Page 7: ...re etc other than the standard fuse Failing to do so may result in electric shock fire problems with the product or injury CAUTION Do not place objects or devices under the indoor unit Water dripping...

Page 8: ...tile material such as insecticide onto the surface of the appliance As well as being harmful to humans it may also result in electric shock fire or problems with the product Do not drink the water fro...

Page 9: ...pliance by spraying water directly onto it Do not use benzene thinner alcohol or acetone to clean the appliance This may result in discoloration deformation damage electric shock or fire Before cleani...

Page 10: ...indoor units the air flow direction is not shown on the remote control display Control the air flow direction with checking it on the indoor unit display 02 Remote control sensor behind the front gril...

Page 11: ...humidity above 80 it may cause a formation of condensation and a leakage of water on the floor The rated heating capacity is based on an outdoor temperature of 7 C If the outdoor temperature goes down...

Page 12: ...ent sulphuric acid hydrochloric acid or organic solvents such as thinner kerosene and acetone to clean the surfaces Do not put any stickers on it as this can damage the surface of the indoor unit Disa...

Page 13: ...eform the air filter Reassembling the air filter After cleaning and reassembling the air filter reset the filter cleaning reminder as follows AR KH00E remote control Select Filter Reset MR EH00 remote...

Page 14: ...ote control batteries At least once a year Outdoor unit Clean the heat exchanger on the outside of the unit Once every 4 months Required Clean the heat exchanger on the inside of the unit Once a year...

Page 15: ...ction turn on the air conditioner again by pressing the Power button The temperature does not change Check whether the Fan mode is running In the Fan mode the air conditioner controls the set temperat...

Page 16: ...ioner If the indoor unit display is still blinking contact a service centre I want to get cooler air Operate the air conditioner with a electric fan to save energy and enhance the cooling efficiency T...

Page 17: ...ent cool air from coming out at the beginning If the refrigerant pipe is too long the cooling and heating efficiencies may be decreased Avoid exceeding the maximum pipe length The air conditioner make...

Page 18: ...itioner is turned off the outdoor unit fan may continue to operate to reduce noise of the refrigerant gas This is a normal operation Water drops from the piping connections of the outdoor unit Condens...

Page 19: ...19 English Cleaning and Maintenance Memo CAC_R32_ 360 IB_DB68 08493A 00 indb 19 2019 07 25 3 06 43...

Page 20: ...LL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 Other www samsung com au support QUESTIONS OR COMMENTS This appliance is filled with R 32 DB68 08493A 00 CAC_R32_ 360 IB_DB68 08493A 00 indb 20 2019 07...

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