Samsung 30X PTZ SNP-3300A User Manual Download Page 107

Page: 107 / 124

Troubleshooting

103

Problem

Solution

The MOTION
DETECTION function is
not working.

Please check if 'MOTION

DETECTION' mode is turned on.

Please check if the MD LEVEL is too

low.

Please check the setting of the MD

AREA.

When camera cannot
be controlled for Pan/
Tilt/ Zoom

Inspect the cables(power or network)

connected to the device.

Connect to Admin page to check

whether user control is selected.

Colors are not quite
right.

Please check the 'WHITE BAL'

setting.

The screen is
flickering.

Please check if the camera is facing

directly into sunlight or fluorescent
light.

L/L mode isn't able to
be selected.

Please check the frequency of power

supply (60Hz for NTSC, 50Hz for
PAL).

DAYNIGHT(Auto) mode
is not working.

Please check if the AGC menu is set

to the OFF position.

SENS-UP function is
not working.

Please check if the AGC menu is set

to the OFF position.

Please check if the SHUTTER menu

is set to MANUAL mode.

Please check the limit of SENS-UP

AUTO mode.

Summary of Contents for 30X PTZ SNP-3300A

Page 1: ...twork Camera Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use 30X PTZ Network Camera SNP 3300A User s Manual ENGLISH Real time Real time Network Dynamic 30X Pan Tilt ...

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Page 3: ...the copy reprint and translation to other languages of a part of or all contents of this user manual without permission of SamsungTechwin Co LTD are not allowed except for the copy for general use within the scope of copyright law A brand that is integrated into Samsung s network products stands for a convenient world Polis made safe Police through Samsung s superior network performance Internet p...

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Page 5: ...tion 14 1 2 Features 14 Ch2 Section names and functions 17 2 1 Body 18 2 2 Camera Holder 19 2 3 Camera Holder connection 20 Ch3 Installation and Network Setup 23 3 1 Connecting to Monitor For installation 24 3 2 Connecting to Power 26 3 3 Installation of SNP 3300A 27 3 4 Network configuration and connection method using Web page 35 Ch4 How to Use Web Viewer 41 4 1 How to Use Web Viewer 42 ...

Page 6: ...etwork 57 4 2 5 User 58 4 2 6 Pan Tilt Zoom 61 4 2 7 Motion Detection 63 4 2 8 Alarm Sensor 64 4 2 9 Time 67 4 2 10 LOG 68 4 2 11 Upgrade 69 4 2 12 System Reboot 70 Ch5 How to Operate Camera 71 5 1 OSD Menu Oganization 72 5 2 Camera Setting 76 5 2 1 White Balance 76 5 2 2 Exposure 77 5 2 3 Back Light 79 5 2 4 AGC 80 5 2 5 SSNR Samsung Super Noise Reduction 81 5 2 6 Day Night 81 5 2 7 Others 83 5 3...

Page 7: ...n Limit 90 5 4 2 Tilt Limit 90 5 4 3 Area Setting 91 5 4 4 Area Masking 92 5 4 5 Prop P T 92 5 4 6 Digital Flip 93 5 4 7 Image Hold 93 5 5 OSD Setting 94 5 5 1 Camera Name 94 5 5 2 Preset Number 95 5 5 3 Preset Name 95 5 5 4 Sequence Status 96 5 5 5 Area Name 96 5 5 6 PTZ Position 97 5 5 7 Language 97 5 6 Initialization Setting 98 5 7 Status 99 Ch6 Troubleshooting 101 ...

Page 8: ...X PTZ Network Camera SNP 3300A 4 Appendix A DDNS Usage 107 Specifications 115 Dimension 118 Note If you refer to the enclosed Quick guide and the Manual in the CD you can learn how to use Network Manager ...

Page 9: ... that it should not be disposed with other household wastes at the end of its working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product o...

Page 10: ... manufacturing stages to preserve the environment and is taking a number of steps to provide customers with more environment friendly products The Eco mark represents Samsung Techwin s will to create environment friendly products and indicates that the product satisfies the EU RoHS Directive ...

Page 11: ...r household waste at the end of their working life Where marked the chemical symbols Hg Cd or Pb indicate that the battery contains mercury cadmium or lead above the reference levels in EC Directive 2006 66 If batteries are not properly disposed of these substances can cause harm to human health or the environment To protect natural resources and to promote material reuse please separate batteries...

Page 12: ...se or wrongful use for the whole or any part of the product Additionally the manufacturer does not provide warranty for any additional parts or affiliations The warranty is for one year from the purchase date During the period warranty does not extend to malfunction in these areas y Malfunction due to user s negligence y Dismantlement or replacement by the user y Connection to alternate power sour...

Page 13: ... fatal results It indicates absolute caution when operating Caution Misuse or wrongful operation of the product may result in slight injury or damage to the product It indicates caution when operating Note Indication that the user needs to be aware of certain matters or will find matters helpful in operating the product Danger Before Setup y Please set up the proper voltage before connecting to po...

Page 14: ... humidity y Please do not plug in multiple products to a power source it is often the cause of fires y Please do not place water or heavy objects on the product it is often a cause of malfunction y Please do not use in a location with propane gas gasoline or other flammable substances to avoid risk of explosion or fire y Please do not touch the power plug with wet hands to avoid electric shock y D...

Page 15: ...tteries shall be disposed carefully because they can cause environment pollutions Disassembly and Cleaning y There is a risk of malfunction shock or other dangers Please do not disassemble or attempt to fix the product y To prevent malfunction or shock please do not use a wet cloth or oil based cleaning product to clean the product exterior Clean the exterior of the product with a dry cloth Cautio...

Page 16: ...t with fingerprints y Do not expose the camera to rain or other types of liquids Wipe dry any liquids Liquids may contain minerals that are corrosive to Electronic components y Do not expose the camera to radioactivity Radioactivity exposure may damage the CCD y Do not disassemble the camera If you disassemble the product as you please a Repair Center doesn t repair it for free y Please check the ...

Page 17: ...C Ch h1 1 O Ov ve er rv vi ie ew w ...

Page 18: ...etwork Camera SNP 3300A utilizes embedded software solutions Embedded Web Server Embedded Streaming Server Network Protocol developed by SamsungTechwin and guarantees performance and safety while offering various solutions through Internet integration 1 2 Features 30X Zoom Lens with Auto Focus Function The 30X zoom lens having Auto focus function magnifies the image up to 240 times when used with ...

Page 19: ... toured in order Tour Search Maximum 6 Group Search functions are toured in order Smart P T Even when the Zoom In function is On for the Pan and Tilt speed correction function linked to the zoom position fine manual operation is possible Day Night Day Night function of ICR IR Cut Filter Removal and Sens Up function can achieve optimum images during day and night Sens Up function improves the CCD s...

Page 20: ...everse Area Masking For privacy protection a maximum of 8 areas can be masked among the surveillance areas preventing them to be displayed on the screen High Data Compression ratio With high data compression ratio based on MPEG 4 transmission speed is fast and relatively large number of frame can be transmitted on the same network bandwidth Area Zoom This zooming function supports image expansion ...

Page 21: ...C Ch h2 2 S Se ec ct ti io on n n na am me es s a an nd d f fu un nc ct ti io on ns s ...

Page 22: ...30X PTZ Network Camera SNP 3300A 18 2 1 Body POWER Switch Power ON OFF Factory setting OFF ...

Page 23: ...amera Holder 19 2 2 Camera Holder RJ 45 ETHERNET Connection Input AC 24V Input AUDIO INPUT AUDIO OUTPUT Alarm Connection Input 1 IN1 2 IN2 3 GND 4 IN3 5 IN4 6 GND 7 COM 8 1N O 9 1N C 10 COM2 11 2N O 12 2N C ...

Page 24: ...30X PTZ Network Camera SNP 3300A 20 2 3 Camera Holder connection ...

Page 25: ...ection terminal2 UP3 3 GND GND UP3 4 IN3 Alarm input sensor connection terminal3 UP3 5 IN4 Alarm input sensor connection terminal4 UP3 6 GND GND UP3 7 COM1 Alarm Output1 Common UP3 8 1N O Alarm Output1 for Normal Open UP3 9 1N C Alarm Output1 for Normal Close UP3 10 COM2 Alarm Output1 UP3 11 2N O Alarm Output2 for Normal Open UP3 12 2N C Alarm Output2 for Normal Close ...

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Page 27: ...C Ch h3 3 I In ns st ta al ll la at ti io on n a an nd d N Ne et tw wo or rk k S Se et tu up p ...

Page 28: ...300A Monitor y The connection method varies depending on the type of monitor and accessories Please refer to the user s manual for each instrument y Please turn off the power when connecting y Please select Hi Z on the 75Ω Hi Z switch for the intermediate video TV set and select 75Ωfor the Intermediate device as shown in the picture below 30X PTZ Network Camera SNP 3300A Intermediate End monitor ...

Page 29: ... product is the network camera which transmits video through network video output terminal is for installation and used to determine imaging range when installing the product It could have a trouble like a falling off in video quality if you use for monitoring ...

Page 30: ...When the resistance value of copper wire is at 20 68 Copper wire size AWG 24 0 22 22 0 33 20 0 52 18 0 83 Resistance value Ω m 0 078 0 050 0 030 0 018 Voltage drop V m 0 028 0 018 0 011 0 06 y As shown in the Table3 1 voltage decreases as the wire gets longer Therefore use of an excessively long adaptor output line for connection to the camera may affect the performance of the camera Standard volt...

Page 31: ...0mm of space above the ceiling board y Install the camera holder using the provided installation guide tab screw and fastening cable y There is a risk of camera falling during installation Prevent the fall using the fastening cable while installing the camera Also access of other people to the place should not be allowed during installation Accessories Sold Separately Use the following accessories...

Page 32: ...dded Housing STH 330PEV This housing is used to attach the speed dome camera to the ceiling for installation Indoor and Outdoor Housing STH 330PIV STH 320PO This housing is used to attach the speed dome camera to the ceiling for installation ...

Page 33: ... Wall Bracket STB 270PWV This item is used to install the indoor or outdoor housing for speed dome on the wall Pendant Bracket STB 496PPV This item is used to install the indoor and outdoor housing for speed dome on a concrete ceiling ...

Page 34: ...ousing 1 Fasten the ceiling mount on the ceiling 2 Pull outside of the housing the safety wire fastened to the outdoor housing 3 Match the arrow sign marked on the camera holder to the arrow marked inside the housing and then install the camera holder in the housing ...

Page 35: ...the camera holder to the arrow marked inside the housing and then install the camera holder in the housing 5 Connect the heater and fan cables within the housing to the fan heater PCB 6 Adjust and make the arrows marked on the bottom of the camera body face each other ...

Page 36: ...m of the camera and the arrow inside the housing and then fasten the camera by inserting into the fastening hole turning the screw clockwise for fastening 8 Remove the camera dome cover and then the attach the housing dome cover 9 Connect the housing safety wires to the fixture inside the mount installed on the ceiling ...

Page 37: ...f SNP 3300A 33 10 Connect the video cable LAN cable and the power adapter cable to the camera holder 11 Check out the connection of all parts and the camera and install the completed outdoor housing on the ceiling mount ...

Page 38: ...r an installation without housing the camera can be installed with installation template fastening the cable and screw provided separately It is necessary to tighten the screw to prevent unfastening If the screw to prevent unfastening is not tight the camera installed may fall due to vibration or shock from the environment ...

Page 39: ...configuration and connection method using Web page Use when there is one 30X PTZ Network Camera SNP 3300A to be installed 1 Please connect user s PC to 30X PTZ Network Camera SNP 3300A using cross cable Note To configure network the internal IP must be registered in the user s PC ...

Page 40: ...properties press the advanced button to go into advanced configurations Add with 192 168 1 XXX 2 Please launch a Web browser on user s PC and enter 192 168 1 100 in the URL address field and push Enter button Connect to Webviewer login window of 30X PTZ Network Camera SNP 3300A ...

Page 41: ... login with administrator s authorization and move to Setup Network page Note Default value is ID admin PW 11111111 4 Please configure according to the network environment where 30X PTZ Network Camera SNP 3300A will be installed and push Save button to save the configuration ...

Page 42: ...30X PTZ Network Camera SNP 3300A 38 ...

Page 43: ...sing xDSL dynamic IP enter the ID and PW Video Quality When automatically receiving IP through DHCP server the DHCP functions are activated DHCP is used in the LAN environment where the DHCP is activated Generally for mid large scale DHCP servers are operated through LAN and for small scales IP sharers use DHCP functions Port Configuration Item Description Port Setting The connection port and http...

Page 44: ...oduct is connected to a cable modem or xDSL modem In this case the user cannot know the changed IP address When a product that uses dynamic IP is registered on the DDNS server when wishing to connect to the product the changed IP address can be easily recognized In order to register the IP address to the DDNS server set Use SWR as Enabled ...

Page 45: ...C Ch h4 4 H Ho ow w t to o U Us se e W We eb b V Vi ie ew we er r ...

Page 46: ...nd push Login button it then moves to the appropriate Web page Note Default value is ID admin PW 11111111 If you click Guest button it moves to WebViewer page under the Guest authenticated status However administrator has to permit guest access for this Note If you logged in first in administrator mode please change the password of administrator It can prevent other users from connecting to the ad...

Page 47: ... Viewer 43 4 1 2 Web Viewer screen Web Viewer screen is composed of menu area for camera video configuration and screen area for displaying input video from camera Controls Flip Image Vertical reversal of channel screen ...

Page 48: ...nel Video server channels applies only to 4channel servers CH1 CH4 Compression Video compression mode the mode of compressing video MPEG JPEG Resolution Video resolution the size of video screen transmitted NTSC D1 704x480 Half D1 704x240 CIF 352x240 PAL D1 704x576 Half D1 704x288 CIF 352x288 Frame Rate The number of maximum video frame transmitted for each second 1 5 10 15 20 25 30 Quality Qualit...

Page 49: ...4 1 How to Use Web Viewer 45 Pause Stops video for a while OSD Displays related information Displays the title Removes the title ...

Page 50: ...Deinterlace is not applied Screen where Deinterlace is not applied Note Deinterlace is a function to adjust the video quality softly by eliminating the border line which was made by an interlace function The interlace function draws an even line and an odd line of the Image one after the other ...

Page 51: ...lays OSD control button of camera Camera OSD control button is displayed Camera OSD is displayed Day Night Day Night configuration function Color B W configuration PTZ Control PTZ control function Screen where camera PTZ control window is displayed ...

Page 52: ...cording to that point Instruction for Camera OSD control button button Moves selection displaying arrows up and down on camera OSD menu button Changes configuration of selected field on camera OSD menu Set button Displays camera OSD or moves to upper lower menu of selected field Exit button Terminates camera OSD For configuring the function and detail operating method of 30X PTZ Network Camera SNP...

Page 53: ...ed image area on the monitor Screen image of menu popped up by clicking mouse right button Clicking mouse right button delivers menu of Area Zoom function Screen image of Area Zoom pointer appeared by Area Zoom selection Clicking Area Zoom menu delivers Area Zoom mode showing yellow colored Area Zoom pointer at the center of monitor ...

Page 54: ... position moved by one time click Clicking mouse left button only controls PTZ position at Area Zoom mode Screen image of selected image area in the mouse dragged square Clicking mouse left button and dragging a square shapes selected image area on the monitor ...

Page 55: ...ged and PTZ function execution is not available Screen image of selected Move PTZ on menu At the Move PTZ zone of menu popped up by clicking mouse right button reset function to 1x zoom previous PTZ position next PTZ position is available PTZ operation at Area Zoom mode stores five positions of before and after the position change and deactivates Move PTZ zone of menu popped up by clicking mouse r...

Page 56: ...30X PTZ Network Camera SNP 3300A 52 Storage item Function Go to 1x Zoom Move to 1x Zoom from present PTZ position Previous PTZ Move to previous PTZ position Forward PTZ Move to next PTZ position ...

Page 57: ...4 2 Using Administration page 53 4 2 Using Administration page 4 2 1 Initialization Screen after Connecting When connection is successful the below screen will be displayed ...

Page 58: ...30X PTZ Network Camera SNP 3300A 54 4 2 2 Live Please Move to Web Viewer page Web Viewer live screen ...

Page 59: ...Compression Video compression mode Compression mode of video in the camera Video Size If the type of installed camera NTSC PAL is selected then the size of screen on the camera becomes selectable Video Quality Selects the quality of video screen In case of low speed internet lower the video quality to see seamless video ...

Page 60: ...he camera through the network 1 20 persons Mic Sensitivity Audio amplifying function onfigures Low for the microphone which has amplifying function and High for the microphone which has no amplifying function In case of Line In signal configure Low Product Information Item Description Model Displays model name of the camera Mac Address Displays MAC Address of the camera Camera Name onfigures name ...

Page 61: ...is classified into LAN xDSL DHCP Item Description LAN In case the camera is connected to the local network or xDSL with a static IP address configure network information to be assigned to the camera xDSL In case of xDSL with a dynamic IP address enter password in UserName and Password field DHCP This case is selected in case of using IP sharing box cable modem ...

Page 62: ... Use SWR Select if use of SWR function is available The way of connection which used ID does not support Use DDNS Select if DDNS server is available DDNS server is connected to server without reference to changed IP because there is possibility that floating IP constantly is changed A detailed explanation about DDNS usage refers to Appendix A DDNS Usage 4 2 5 User This describes password change fo...

Page 63: ...n Viewer Current User You can register new user or delete and set up user s authority Set up user authority User s authorities set up at Current User are as follows Item Description Video Use video related setup function Compression Resolution Framerate Quality Control Pan Tilt Zoom Audio output Alarm output Audio Audio Input USE Whether relevant account is used If not checked not allowed log in ...

Page 64: ... control function is limited Do not check Controls box Pan tilt zoom audio output alarm output function icon is inactivated Example 2 In case video function is limited Do not check Video Compression Resolution Framerate Quality set up icon is inactivated ...

Page 65: ...4 2 Using Administration page 61 4 2 6 Pan Tilt Zoom Configures PTZ Swing and Preset of the camera ...

Page 66: ...TZ Camera Configura tion Group Surveille repeatedly at the position of preset set up the Group menu First Setup Indicate the first position of surveillant Preset Second Setup Indicate the second position of surveillant Preset Mode Select Pan Tilt Mode Speed Set Swing speed between Presets Swing Setup Duration Set interval time on Preset Group No Set Group Number among 1 6 Preset No Set Preset incl...

Page 67: ... the screen is displayed or hidden Select Area When selecting motion detection area click Select All button to select all areas or click Deselect button to cancel the selected area MD Enable Decide whether you use motion detection function MD Sensitivity Setting up sensitivity to detect motion to adjust input video by situation You can select 1 5 and 5 is the highest ...

Page 68: ...30X PTZ Network Camera SNP 3300A 64 4 2 8 Alarm Sensor This sets up necessary information when using alarm function by attaching sensor to camera ...

Page 69: ... FTP In case event occurs by sensor Sensor 1 or Motion Detection MD on the screen decide whether transferring related information to FTP E mail In case event occurs by sensor Sensor 1 or Motion Detection MD on the screen decide whether transferring related information by e mail E mail FTP Setup Set up FTP server and e mail information to which related information is transferred in case alarm occur...

Page 70: ...ect the outside e mail server Password Enter PW to connect the outside e mail server Mail Subject Enter the subject of mail to be transferred E mail Mail Body Enter the body of mail to be transferred Note If motion is detected the contents transferred by e mail or to FTP are varied according to the set up of Video Compression at Admin page Basic MPEG Video length is set by Duration of Digital Out ...

Page 71: ... 67 4 2 9 Time Current Time Item Description Date Current setup date displayed Time Current setup time displayed Time Setup Item Description Set Manually Adjust time manually Time Server Set up address of time server for Server 1 5 ...

Page 72: ...ra SNP 3300A 68 4 2 10 LOG Recent activities made for camera are displayed as log Item Description Lines Set up number of lines of the list View Log is viewed with number of lines you set up most recently Clear Delete logs ...

Page 73: ...SNP 3300A System Upgrade Configuration Item Description Firmware Web Upgrade firmware and Web page of 30X PTZ Network Camera SNP 3300A Factory Mode Setup If you click Reset button server is returned to initial value when shipped from the factory after confirmation procedure by administrator ...

Page 74: ...30X PTZ Network Camera SNP 3300A 70 4 2 12 System Reboot Server is rebooted after confirmation procedure of administrator Click OK button to reboot server ...

Page 75: ...C Ch h5 5 H Ho ow w t to o O Op pe er ra at te e C Ca am me er ra a ...

Page 76: ...al One Shot AF OneShot AF Mode On Off ON Zoom Tracking Speed Slow Fast Fast Focus Digital Zoom Off 2X 4X 8X OFF White Balance AWB Mode ATW AWC MANUAL ATW ATW I Indoor ATW O Outdoor Manual Temperature 2000K 3200K 5100 K Red Blue ATW 3200 100 100 Brightness 50 050 Auto Auto Iris Manual Iris Level 050 ESC A FLK Shutter Manual 1 60 1 120 000 x2 x128 1 60 Auto Sens Up Limit x1 x128 X4 Exposure Sens Up ...

Page 77: ...Clear Group1 Setting Execute Clear Group2 Setting Execute Clear Group3 Setting Execute Clear Group4 Setting Execute Clear Group5 Setting Execute Clear Group SEQ Group6 Setting Execute Clear Tour SEQ Setting Execute Clear Trace1 Replay Memorize Trace2 Replay Memorize Trace3 Replay Memorize PTZ Trace Trace4 Replay Memorize Off OFF Preset Preset No Swing Swing Mode Pan Tile P T Group Group No Tour Tr...

Page 78: ...g Area8 Area Name Position ON OFF Mask1 Mask2 Mask3 Mask4 Mask5 Mask6 Mask7 Area Masking Mask8 Position ON OFF Prop P T ON OFF ON Digital Flip ON OFF ON Image Hold ON OFF OFF OSD Setting P1 P2 P3 P4 초기값 Camera Name Edit ON OFF Preset Number ON OFF ON Preset Name Edit ON OFF Sequence Status ON OFF ON Area Name ON OFF OFF PTZ Position ON OFF ON Language English 中文 English ...

Page 79: ...s OFF Status P1 P2 P3 P4 초기값 Note Preset setting is only possible on the OSD menu or using the Webpage Note Symbol Description When there are sub menus under the selected OSD menu Numbers are displayed in white color like on the right top of the screen When there is no sub menu under the selected OSD menu Numbers are displayed in black color like on the right top of the screen ...

Page 80: ...e in the area under the limited color temperature Outdoor ATW O Use this mode in the area under the broad color temperature AWC Set up the lighting to the objects and corrects the right color temperature to that of a white object Camera works under the setup conditions For the most appropriate condition under the current illumination capture the white paper and then change the mode into AWC Press ...

Page 81: ...Red Red Gain can be changed Blue Blue Gain can be changed Note White Balance may not function properly under the following conditions When the color temperature surrounding the object is very high e g clear sky or sunset When it is dark around the object When the camera is pointing towards a fluorescent lamp directly or when lighting conditions change a lot 5 2 2 Exposure Camera exposure can be co...

Page 82: ...nt frequency with the surrounding lights Manual Select any function you wish to operate by using the UP and DOWN buttons Shutter speed can be adjusted from 1 60 second to 1 120 000 second Sens Up function can be operated manually from x2 x128 Note Do not use this function with WDR of Back Light menu at the same time for effective A FLK function If the Shutter mode is ESC in the inner synchronizati...

Page 83: ...eases the screen goes bright But the after image of the moving object also becomes larger and the optimum Auto Focus function may not work 5 2 3 Back Light As Samsung s own SV III DSP chip technology is adopted even under excessive backlight condition both the object and the background can be displayed clearly unlike other cameras WDR When both bright and dark areas exist the objects of the two ar...

Page 84: ... occur There may be noises in the bright area of the screen WDR performance may vary depending on the bright areas on the screen Thus optimize the camera installation angle for optimized WDR function If the WDR Limit is increased the screen may become unnatural 5 2 4 AGC When the brightness of the image taken under dark light is under a certain level the AGC Automatic Gain Control functions to def...

Page 85: ...on effect is small but there is little afterimage MIDDLE Noise reduction effect is generally effective in this mode Noise can be reduced properly and the afterimage is not strong HIGH Noise reduction effect is excellent but afterimage is also strong Note When you select the AGC mode as OFF you cannot use the SSNR function 5 2 6 Day Night The darkness level is detected automatically under low light...

Page 86: ... removed AUTO Under day condition the mode is automatically changed into the COLOR mode to keep an optimum color At night the mode is automatically changed into the B W mode to distinguish dark images clearly Note If the AGC is in OFF mode the Auto mode cannot be used Only COLOR or B W mode can be used If the sunlight or halogen lamp is used in B W mode the focus may be blurred compared with the g...

Page 87: ...0 Internal Internal synchronization Line Lock Power line synchronization Line Lock Phase The phase of line sync can be selected from 0 to 360 Initial value is 225 Image Adj Brightness sharpness and color density of the image signal can be adjusted Tone The overall brightness of the screen can be adjusted Sharpness The overall sharpness of the image can be adjusted Color The overall color density o...

Page 88: ...g camera functions and they can be called for monitoring Total 128 points can be preset Edit You can edit the 11 preset items such as Pan Tilt location Zoom and Focus which are selected among camera functions Execute Select the Preset number for execution Clear Select the Preset number to delete for clearing Status The current Preset number setup is displayed ...

Page 89: ...Select the Setting item 3 Select the Preset number 4 Set up the Zoom and Focus 5 If you want to edit the camera function setup items go to each item and select it 6 If you select the Scene Adj item such items as Shutter AGC SSNR Sens Up and White Balance can be set up differently in every Preset item ...

Page 90: ...t Swing Swing surveillance for the Tilt direction is executed and set up Data is deleted P T Swing Swing surveillance both for the Pan and the Tilt directions are executed and set up simultaneously Data is deleted Setting Preset Position for Swing is selected and confirmed SPD is the moving speed 1 64 sec DWL is the stop time 1 128 sec Execute Swing surveillance is executed Clear Data in the Swing...

Page 91: ...he moving speed 1 64 sec DWL is the stop time 1 128 sec Execute Swing surveillance can be executed Clear Swing data can be deleted 5 3 4 Tour Group surveillance can be executed and set up and data can be deleted Setting The registered Group Sequence is selected and confirmed If the selected number is not registered it cannot be input Execute Group surveillance is executed Clear Group surveillance ...

Page 92: ...m 120 seconds after executing this function are memorized into the internal memory Nevertheless the memorizing time becomes different depending on the PTZ operation OVER mark will finish this function Note If the operation range is limited using Pan Limit and Tilt Limit only the operations within the limited range are memorized 5 3 6 Auto Run If there is no operation by the user for a certain time...

Page 93: ...irection Auto Pan Speed Pan operation in the speed designated by the user Tilt Angle The tilt angle set up by the user is kept Time Auto Run operation is executed after a certain time designated by the user Time can be set up by the unit of 1 59 sec and 1 59 min 5 3 7 Power On Resume When the power supply for the camera is stopped for some reason such as electricity failure and resumed the Sequenc...

Page 94: ...s power resumption depending on position setting This does not mean it is out of order On Off When this function is on the limit is effective Default setting is Off 5 4 2 Tilt Limit Moving range in the tilt direction can be limited Position Moving range can be set up Set the position from the top direction The stop position may change due to initialization by such operation as power resumption dep...

Page 95: ... When you finish inputting the name adjust the position mark to SET Area Position Area range can be designed If the area range is overlapped the smaller area number will indicate the overlapping part On Off It can be determined whether or not to activate the area mark The activation becomes effective as soon as the position moves from the current area to other areas Set up the OSD Setting as ON If...

Page 96: ...e position for screen operation from the left On Off Operation of screen area masking can be determined Default setting is OFF 5 4 5 Prop P T Pan and Tilt speeds can be changed depending on zoom magnification Tele will slow down the speed of Pan Tilt and Wide will increase the Pan Tilt speed It will take about 15 seconds for 1 cycle in Tele mode and about 1 5 seconds in the Wide mode Default setti...

Page 97: ... want to monitor the moving object under the camera execute the Digital Flip function You can observe the moving object without reversing of the screen 5 4 7 Image Hold When moving from one Preset item to another Preset item the Preset image before moving can be held before the camera direction reaches to the new Preset position This function is for visual convention of monitoring observer ...

Page 98: ...ation is set up Note If you want to edit the item move the cursor Then select the character Edit A maximum of 12 characters consisting of English or Chinese numbers and special characters can be input for Camera Name On Off The operation of this function is preset Default setting is On ...

Page 99: ...g 95 5 5 2 Preset Number Preset numbering is set up Default setting is ON 5 5 3 Preset Name Edit A maximum of 12 characters consisting of English or Chinese numbers and special characters can be input for Preset Name ...

Page 100: ...a SNP 3300A 96 On Off The operation of this function is predetermined Default setting is On 5 5 4 Sequence Status Display of the Sequence Group is set up Default setting is ON 5 5 5 Area Name Display of Area Name is set up ...

Page 101: ...7 5 5 6 PTZ Position Pan and Tilt position and Zoom magnification are displayed PTZ positions are not displayed in the OFF mode Only manual operation can display them 5 5 7 Language It selects a language English Chinese ...

Page 102: ...settings of the old camera module Auto Refresh The electric circuit and the status of the equipment parts within the camera are optimized regularly The cycle can be set up If camera faces toward a certain source of light or if the settings cannot be kept because of the long time rotation filming of a certain area the Auto Refresh function is used to maintain and re set the existing camera settings...

Page 103: ...e status of dome camera setting is displayed CAM MODEL 30NC Camera Model CAM VERSION 03 06 Camera S W Version DOME VERSION 00 1 Control Board S W Version DOME ID 001 Dome Camera ID CONTROLLER Duplex 9600 Communication Mode Setup ...

Page 104: ......

Page 105: ...C Ch h6 6 T Tr ro ou ub bl le es sh ho oo ot ti in ng g ...

Page 106: ... video image is not clear Please check if the lens is clean Please clean the lens with a clean cloth or brush Please adjust the contrast feature of the monitor Please make sure that the screen is not exposed directly to a bright light Please move the camera if necessary The screen is dark Please adjust the contrast feature of the monitor If you have an intermediate device set the 75Ω Hi z properly...

Page 107: ...control is selected Colors are not quite right Please check the WHITE BAL setting The screen is flickering Please check if the camera is facing directly into sunlight or fluorescent light L L mode isn t able to be selected Please check the frequency of power supply 60Hz for NTSC 50Hz for PAL DAYNIGHT Auto mode is not working Please check if the AGC menu is set to the OFF position SENS UP function ...

Page 108: ... cable of 30X PTZ Network Camera SNP 3300A is correctly connected In case user uses hub or IP router check whether these network equipments are working properly Open MS DOS window and check whether 30X PTZ Network Camera SNP 3300A is connected to network No image from web viewer Click refresh shortcut F5 button at browser to recall the page Check whether power of camera and network cable is proper...

Page 109: ...red to FTP or by E mail cannot be viewed Video may not be viewed since Divx codec is not installed in user s PC Divx codec can decode video compressed with MPEG4 Download and install the latest Divx codec and check video http www divx com divx download ...

Page 110: ......

Page 111: ...A Ap pp pe en nd di ix x A A D DD DN NS S U Us sa ag ge e ...

Page 112: ...30X PTZ Network Camera SNP 3300A 108 Registration process of DDNS is as following Step1 Complete the registration form in iPOLiS website The website is www samsungipolis com Figure A 1 Website of iPOLiS ...

Page 113: ...DDNS Usage 109 Figure A 2 Membership Registration SIGNUP Figure A 3 Membership Registration Input your information ...

Page 114: ...30X PTZ Network Camera SNP 3300A 110 Step2 Register the equipment after login Figure A 4 Login Figure A 5 The list of registered equipment ...

Page 115: ...DDNS Usage 111 Figure A 6 Product Registration Confirm repetition certainly at domain registration Figure A 7 The list of registered equipment ...

Page 116: ...part of Network Configuration in website of Network Camera Click USE DDNS in order to do Enable and input the address of DDNS Server Default www samsungipolis com Enter the ID and Password that is written when register product is in iPOLiS website The Configuration of DDNS in SNP 3300A is Completed ...

Page 117: ...p4 Confirm the connection status of relevant product in product list of iPOLiS website Figure A 8 The List of Product Be able to confirm the information of connected equipment if click check button of Product information ...

Page 118: ...of view The buttons which are Edit and Delete of product management move to relevant page through input password to item that fertilize or erase information of registered equipment in List of product Only ID Domain of product should establishes again as ID Domain after deleting because it can t be fertilized Figure A 10 Edit Delete ...

Page 119: ...ht ICR Filter Switching ON OFF WDR 52dB ON OFF White Balance ATW Indoor Outdoor Selection AWC Manual 1 800K 10 500K Flickerless Adjustment Fixed Shutter Speed 1 100 Fixed Shutter Speed 1 120 Iris Auto Manual Iris Level Adjustment Mode Gain Control Low Middle High Off OSD Display ON OFF Outline Correction Adjustable Level Contact Point Distance F3 3 99 0mm 30X Optical Zoom Digital Zoom OFF 2X 4X 8X...

Page 120: ...ing Bracket STB 330PC Indoor Indoor Housing STH 330PIV Embedded Housing STH 330PEV Outdoor Outdoor Housing STH 320PO Wall Bracket STB 270PWV Pendant Bracket STB 496PPV Output Video Format MPEG4 MJPEG Selectable Output Resolution NTSC 704 x 480 D1 704 x 240 Half D1 352 x 240 CIF PAL 704 x 576 D1 704 x 288 Half D1 352 x 288 CIF Video Compression Stage 5 stages Very Low Low Middle High Very High Audi...

Page 121: ...amsung Techwin Co Ltd Parts or the whole of this manual cannot be reproduced or transmitted by any electric mechanic or audio method without the authorized written approval of Samsung Techwin The contents of this manual may be changed for an improvement of functions ...

Page 122: ...30X PTZ Network Camera SNP 3300A 118 Dimension ...

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