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User’s Manual

Troubleshooting

1. Check if the power cord and the cable are properly connected to the computer.

2. Check if the computer beeps more than 3 times when booting.

(If it does, request an after-service for the main board of the computer.)

3. If you installed a new video card or if you assembled the PC, check if the installed the adapter(video) driver

and the monitor driver.

4. Check if the scanning ratio of the video screen is set at 75Hz or 85Hz.

(Do not exceed 60Hz when using the maximum resolution.)

5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the

Display Adapter at the "Control Panel, System, Device Administrator" and then reboot the computer to

reinstall the adapter (video) driver.

Note:

If problems repeatedly occur, contact an authorized service center.

Check List

Check the following items if there is trouble with the monitor.

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Summary of Contents for 172S

Page 1: ...SyncMaster 172B 172T ...

Page 2: ... A Installation Self Test Feature Check Cleaning Other Introduction Specifications Unpacking General Specifications Front PowerSaver Rear Preset Display Modes Setup Information Connecting Your Monitor Service Installing the Monitor Driver Terms Automatic Regulatory Manual Natural Color For Better Display Authority ...

Page 3: ...this symbol could result in bodily harm or damage to equipment Notational Warning Caution Notation Conventions Prohibited Important to read and understand at all times Do not disassemble Disconnect the plug from the outlet Do not touch Grounding to prevent an electric shock ...

Page 4: ... electric shock or fire Do not pull the plug out by the wire nor touch the plug with wet hands This may cause an electric shock or fire Use only a properly grounded plug and recepticle An improper ground may cause electric shock or equipment damage Do not excessively bend the plug and wire nor place heavy objects upon them which could cause damage Failure to do so may cause an electric shock or fi...

Page 5: ...t the plug from the outlet during storms or lightening or if it is not used for a long period of time Failure to do so may cause an electric shock or fire Do not connect too many extension cords or plugs to an outlet This may cause a fire Power ...

Page 6: ...tion with low humidity and a minimum of dust An electric shock or fire could result inside the monitor Do not drop the monitor when moving it This may cause damage to the product or human body Place the monitor on a flat and stable surface The monitor can cause injury by falling Set down the monitor carefully It could be damaged or broken Installation ...

Page 7: ...User s Manual Safety Instructions Do not place the monitor face down The TFT LCD surface may be damaged Installation ...

Page 8: ...rly with a dry cloth A dirty connector can cause an electric shock or fire Do not set a glass of water chemicals or any small metal objects on the monitor This may cause damage electric shock or a fire If a foreign substance gets into the monitor disconnect the plug and then contact a service center Clean When cleaning the monitor case or the surface of the TFT LCD wipe with a slightly moistened s...

Page 9: ...ny unusual sounds or smells coming from it unplug it immediately and contact an authorized deal er or service This may cause an electric shock or a fire Do not place any heavy objects on the monitor This may cause an electric shock or a fire For each hour of looking at the monitor you should let your eyes rest for 5 minutes This will reduce eye fatigue Do not use or store inflammable substances ne...

Page 10: ...kdown electric shock or a fire due to damage to the cable Do not move the monitor right or left by pulling only the wire or the signal cable This may cause a breakdown electric shock or a fire due to damage to the cable Never insert anything metallic into the monitor openings This may cause an electric shock fire or injury Other ...

Page 11: ...with your monitor If any items are missing contact your dealer Unpacking Monitor VESA Mounting Bracket D Sub Cable Quick Setup Guide Power Cord Warranty Card Not available in all locations DC Adapter User s Guide and Driver Installation CD For Multimedia model Option Multimedia Speaker Stand Sound Cables ...

Page 12: ...f any items are missing contact your dealer Unpacking Monitor VESA Mounting Bracket D Sub Cable Quick Setup Guide DVI Cable Option Warranty Card Not available in all locations Power Cord DC Adapter User s Guide and Driver Installation CD SOG cable KIT Option For Multimedia model Option Multimedia Speaker Stand Sound Cables ...

Page 13: ...n to open the OSD and activate a highlighted menu item 5 Power button Use this button to turn the monitor on and off 6 Power indicator This light glows green during normal operation and blinks green once as the monitor saves your adjustments Note See PowerSaver described in the manual for further information regarding power saving functions For energy conservation turn your monitor OFF when it is ...

Page 14: ...ital port using the DVI cable 3 Adjust buttons These buttons allow you to highlight and adjust items in the menu 4 Menu button Use this button to open the OSD and activate a highlighted menu item 5 Power button Use this button to turn the monitor on and off When the power is turned on a message appears in the center of the screen displaying the current mode analog or digital input signal 6 Power i...

Page 15: ...product 1 Power port Connect the power cord for your monitor to the power port on the back of the monitor 2 Signal port Connect the signal cable to the 15 pin D sub connector on the back of your monitor Note See Connecting Your Monitor for further information regarding cable connections SyncMaster 172B ...

Page 16: ...our monitor to the power port on the back of the monitor 2 Signal port Connect the touchscreen cable to an available serial communication COM port on the back of your computer 3 DVI port Connect the DVI Cable to the DVI Port on the back of your Monitor Note See Connecting Your Monitor for further information regarding cable connections SyncMaster 172T ...

Page 17: ... monitor into a nearby outlet 2 Connect the signal cable to the 15 pin D sub connector on the back of your monitor 3 Connect the monitor to the Macintosh computer using the D SUB connection cable 4 In the case of an old model Macintosh you need to connect the monitor using a special Mac adaptor 5 Turn on your computer and monitor If your monitor displays an image installation is complete ...

Page 18: ...nnect the signal cable to the 15 pin D sub connector on the back of your monitor 3 Connect the DVI Cable to the DVI Port on the back of your Monitor 4 Connect the monitor to the Macintosh computer using the D SUB connection cable 5 In the case of an old model Macintosh you need to connect the monitor using a special Mac adaptor 6 Turn on your computer and monitor If your monitor displays an image ...

Page 19: ...n terminal Input 2 Headphone connection terminal Output 3 Volume 4 To listen in privacy connect headphones here 5 Connect a sound cable from the input source sound card computer CD ROM drive Connecting Your Monitor Setup For Multimedia model ...

Page 20: ... VESA compliant mounting interface pad Squeeze the folded monitor stand into the VESA mounting bracket Then fasten it using the four supplied nuts with the monitor mounting pad and VESA mounting bracket aligned 1 VESA Mounting Brkt 2 Mounting interface pad Attaching a base Option ...

Page 21: ...t web site http www samsung monitor com Worldwide http www samsungusa com monitor USA http www sec co kr monitor Korea http www samsungmonitor com cn China Windows ME 1 Insert CD into the CD ROM drive 2 Click Windows ME Driver 3 Choose your monitor model in the model list then click the OK button 4 Click the Install button in the Warning window 5 Monitor driver installation is completed Windows XP...

Page 22: ...ck the Continue Anyway button Then click OK button This monitor driver is under certifying MS logo and this installation don t damage your system The certified driver will be posted on Samsung Monitor Homepage http www samsung monitor com 6 Monitor driver installation is completed User s Manual Setup ...

Page 23: ... file at the Internet web site shown here z Internet web site http www samsung monitor com Worldwide http www samsungusa com monitor USA http www sec co kr monitor Korea http www samsungmonitor com cn China Microsoft Windows XP Operating System 1 Insert CD into the CD ROM driver 2 Click Start Control Panel then click the Appearance and Themes Icon 3 Click Display icon and choose the Settings tab t...

Page 24: ...earch I will then click Next and then click Have disk 7 Click the Browse button then choose A D Driver and choose your monitor model in the model list and click the Next button 8 If you can see following Message window then click the Continue Anyway button Then click OK button User s Manual Setup ...

Page 25: ...d then click Advanced 4 Choose Monitor 5 Click Driver and then click on Update Driver then click on the Next button 6 Choose Display a list of the known drivers for this device so that I can choose a specific driver then click Next and then click Have disk 7 Click the Browse button then choose A D Driver 8 Click the Open button then click OK button 9 Choose your monitor model and click the Next bu...

Page 26: ... mode that you wish to use Resolution Number of colors and Vertical frequency and then click OK 4 Click Apply button if you see the screen working normally after clicking Test If the screen is not normal change to a different mode lower mode of resolution colors or frequency Note If there is no Mode at All Display Modes select the level of resolution and vertical frequency by referring to the Pres...

Page 27: ...User s Manual On Screen Display ...

Page 28: ...he brightness Direct Access Feature When OSD is not on the screen Push the or button to adjust brightness Adjust the Contrast 1 Push the Menu button 2 Push the button or button until the Contrast screen is displayed 3 Push the Menu button to open the Contrast adjustment screen 4 Use the button to increase the contrast or button to decrease the contrast Menu How to adjust Brightness Contrast SyncMa...

Page 29: ...tment screen 4 Use the or buttons to remove any noise Image Lock is used to fine tune and get the best image by removing noises that creates unstable images with jitters and shimmers If satisfactory results are not obtained using the Fine adjustment use the Coarse adjustment and then use Fine again 1 Push the Menu button 2 Push the button or button until the Image Lock screen is displayed 3 Push t...

Page 30: ...tment screen 4 Use the and buttons to change the horizontal position of the monitor s viewing area Follow these instructions to change the vetical position of the monitor s entire display 1 Push the Menu button 2 Push the button or button until the V Position screen is displayed 3 Push the Menu button to open the V Position adjustment screen 4 Use the and buttons to change the vertical position of...

Page 31: ...t to reset the monitor use the button to select No Color parameters are replaced with the factory default values 1 Push the Menu button 2 Push the button or button until the Reset screen is displayed 3 Push the Menu button again and then press the or button until the Color Reset screen appears Push the Menu button to open the Color Reset adjustment screen 4 Push the button to select Yes If you don...

Page 32: ...een 4 Press the or button to select User Adjusted Reddish or Bluish Follow these steps to adjust individual R G B color control 1 Push the Menu button 2 Push the button or button until the Color Control screen is displayed 3 Push the Menu button to open the Color Control adjustment screen Use the or button to select R ed G reen or B lue and Push the Menu button 4 Press the or button to adjust the ...

Page 33: ...ote The language chosen affects only the language of the OSD It has no effect on any software running on the computer 1 Push the Menu button 2 Push the button or button until the Languages screen is displayed 3 Push the Menu button to open the languages selection screen 4 Use the button or button to select the language you would like to use Menu How to adjust Language Russian ...

Page 34: ...e the menu in the horizontal position you prefer You can change the vertical position where the OSD menu appears on your monitor 1 Push the Menu button 2 Push the button or button until the V Menu Position screen is displayed 3 Push the Menu button again and then press the or button until the V Position screen appears Push the Menu button to open the V Position adjustment screen 4 Use the and butt...

Page 35: ...he Menu Display Time screen is displayed 3 Use the or buttons to select 5 10 20 50 200 seconds 20 seconds is the default value You can see the frequency the polarity of the operational signals and the resolution level Note These screens do not allow any changes to the settings they are for information only 1 Push the Menu button 2 Push the button or button until the Display Mode screen is displaye...

Page 36: ...re adjusted automatically 1 Push the Auto button To make the automatic adjustment function sharper execute the AUTO function while the AUTO PATTERN is on Menu How to adjust Auto Adjustment 1 Push and hold in the Menu button for 5 seconds or more to Lock the OSD 2 Push and hold in the Menu button for 5 seconds or more to Unlock the OSD OSD Lock Unlock ...

Page 37: ...ture When OSD is not on the screen Push the or button to adjust brightness Adjust the Contrast 1 Push the Menu button 2 Push the button or button until the Contrast screen is displayed 3 Push the Menu button to open the Contrast adjustment screen 4 Use the button to increase the contrast or button to decrease the contrast Menu How to adjust Brightness Contrast SyncMaster 172T Note Not Available Th...

Page 38: ...ns to remove any noise Image Lock is used to fine tune and get the best image by removing noises that creates unstable images with jitters and shimmers If satisfactory results are not obtained using the Fine adjustment use the Coarse adjustment and then use Fine again 1 Push the Menu button 2 Push the button or button until the Image Lock screen is displayed 3 Push the Menu button again and then p...

Page 39: ...ition of the monitor s viewing area Follow these instructions to change the vetical position of the monitor s entire display 1 Push the Menu button 2 Push the button or button until the V Position screen is displayed 3 Push the Menu button to open the V Position adjustment screen 4 Use the and buttons to change the vertical position of the monitor s viewing area Menu How to adjust H Position V Pos...

Page 40: ...utton to select No Color parameters are replaced with the factory default values 1 Push the Menu button 2 Push the button or button until the Reset screen is displayed 3 Push the Menu button again and then press the or button until the Color Reset screen appears Push the Menu button to open the Color Reset adjustment screen 4 Push the button to select Yes If you don t want to reset the monitor use...

Page 41: ...sted Reddish Bluish or sRGB Menu How to adjust Color Temperature Change the opaqueness of the background of the OSD 1 Push the Menu button 2 Push the button or button until the Halftone screen is displayed 3 Push the Menu button to open the Halftone selection screen 4 Use the button or button to select on or off Halftone When you adjust the Brightness and Contrast after sRGB mode is selected sRGB ...

Page 42: ...he language of the OSD It has no effect on any software running on the computer 1 Push the Menu button 2 Push the button or button until the Languages screen is displayed 3 Push the Menu button to open the languages selection screen 4 Use the button or button to select the language you would like to use Menu How to adjust Language ...

Page 43: ...e the menu in the horizontal position you prefer You can change the vertical position where the OSD menu appears on your monitor 1 Push the Menu button 2 Push the button or button until the V Menu Position screen is displayed 3 Push the Menu button again and then press the or button until the V Position screen appears Push the Menu button to open the V Position adjustment screen 4 Use the and butt...

Page 44: ...he Menu Display Time screen is displayed 3 Use the or buttons to select 5 10 20 50 200 seconds 20 seconds is the default value You can see the frequency the polarity of the operational signals and the resolution level Note These screens do not allow any changes to the settings they are for information only 1 Push the Menu button 2 Push the button or button until the Display Mode screen is displaye...

Page 45: ...re adjusted automatically 1 Push the Auto button To make the automatic adjustment function sharper execute the AUTO function while the AUTO PATTERN is on Menu How to adjust Auto Adjustment 1 Push and hold in the Menu button for 5 seconds or more to Lock the OSD 2 Push and hold in the Menu button for 5 seconds or more to Unlock the OSD OSD Lock Unlock ...

Page 46: ...the applicable mode the safe mode for Windows ME 2000 XP and then change the frequency of the video card Refer to the Preset Display Modes Note If the initial screen the login screen does not appear contact a service center or your dealer Can you see Video mode not supported on the screen You can see this message when the signal from the video card exceeds the maximum resolution and frequency that...

Page 47: ...e you adjusted the resolution or frequency on the monitor Adjust the resolution and frequency of the video card Refer to the Preset Display Modes LED is blinking but no images on the screen Is the frequency properly adjusted when checking the Display Timing on the menu Adjust the frequency properly by referring to the video card manual and the Preset Display Modes The maximum frequency per resolut...

Page 48: ...ideo driver and the monitor driver 4 Check if the scanning ratio of the video screen is set at 75Hz or 85Hz Do not exceed 60Hz when using the maximum resolution 5 If you have problems in installing the adapter video driver boot the computer in Safe Mode remove the Display Adapter at the Control Panel System Device Administrator and then reboot the computer to reinstall the adapter video driver Not...

Page 49: ...et the resolution at the Control Panel Display Settings Contact the video card manufacturer for details How can I set the Power Saving function Windows ME 2000 XP Set the function at BIOS SETUP of the computer or the screen saver Refer to Windows Computer Manual How can I clean the outer case LCD Panel Disconnect the power cord and then clean the monitor with a soft cloth using either a cleaning s...

Page 50: ...n the following illustration The three boxes inside the border are red green and blue Failure of any of the boxes to appear indicates a problem with your monitor This box also appears during normal operation if the video cable becomes disconnected or damaged 4 Turn off your monitor and reconnect the video cable then turn on both your computer and the monitor If your monitor screen remains blank af...

Page 51: ...thin 3 feet one meter of the monitor A monitor recreates visual signals received from the PC Therefore if there is trouble with the PC or the video card this can cause the monitor to become blank have poor coloring noise Video mode not supported etc In this case first check the source of the problem and then contact a service center or your dealer Judging the monitor s working condition If there i...

Page 52: ...olution 1280 x 1024 75Hz Input Signal Terminated RGB Analog DVI Compliant Digital RGB Composite Sync SOG cable option 0 7Vp p Positive at 75 ohms Separate H V sync TTL level positive or negative Maximum Pixel Clock 140 MHz Power Supply AC 90 264 VAC 60 50 Hz 3Hz Signal Cable 15pin to 15pin D sub cable detachable Power Consumption Max 42W Dimensions WxDxH Weight 385 x 216 x 396 3 mm After installin...

Page 53: ...tor settings In most cases monitor installation will proceed automatically unless the user wishes to select alternate settings Dot Acceptable TFT LCD panel manufactured by using advanced semiconductor technology with precision of 99 999 above is used for this product But the pixels of RED GREEN BLUE and WHITE color seem to be bright sometimes or some of black pixels could be seen This is not from ...

Page 54: ...t Signal Terminated RGB Analog DVI Compliant Digital RGB Composite Sync SOG cable option 0 7Vp p Positive at 75 ohms Separate H V sync TTL level positive or negative Maximum Pixel Clock 140 MHz Power Supply AC 90 264 VAC 60 50 Hz 3Hz Signal Cable 15pin to 15pin D sub cable detachable DVI D to DVI D cable Detachable Power Consumption Max 42W Dimensions WxDxH 385 X 216 X 396 3 mm After installing of...

Page 55: ...manufactured by using advanced semiconductor technology with precision of 99 999 above is used for this product But the pixels of RED GREEN BLUE and WHITE color seem to be bright sometimes or some of black pixels could be seen This is not from bad quality and you can use it without uneasiness z For example the number of TFT LCD pixels that is contained in this product are 3 932 160 Note Design and...

Page 56: ...ttended for long periods The PowerSaver system operates with a VESA DPMS compliant video card installed in your computer Use a software utility installed on your computer to set up this feature PowerSaver State Normal Operation Power saving mode EPA ENERGY 2000 Power Switch off 120Vac Power Indicator Green Green Blinking Black Power Consumption Less than 38W Less than 2W Less than 1W This monitor ...

Page 57: ...00 VESA 640 x 480 37 861 72 809 31 500 VESA 800 x 600 35 156 56 250 36 000 VESA 800 x 600 37 879 60 317 40 000 VESA 800 x 600 46 875 75 000 49 500 VESA 800 x 600 48 077 72 188 50 000 VESA 1024 x 768 48 363 60 004 65 000 VESA 1024 x 768 56 476 70 069 75 000 VESA 1024 x 768 60 023 75 029 78 750 VESA 1280 x 1024 63 981 60 020 108 00 VESA 1280 x 1024 79 976 75 025 135 00 SUN 1280 x 1024 81 129 76 106 ...

Page 58: ...ina 1790 Lima1 Peru Tel 51 1 336 8686 Fax 51 1 336 8551 http www samsungperu com GERMANY TELEPLAN Rhein Main GmbH Feldstr 16 64331 Weiterstadt T 06151 957 1306 F 06151 957 1732 EURO 0 12 Min http www samsung de AUSTRALIA Samsung Electronics Australia Pty Ltd Customer Response Centre 7 Parkview Drive Homebush Bay NSW 2127 Tel 1300 362 603 http www samsung com au ITALY Samsung Electronics Italia S p...

Page 59: ...e 95950 Roissy CDG Cedex Tel 08 25 08 65 65 Fax 01 48 63 06 38 http www samsungservices com PORTUGAL SAMSUNG ELECTRONICA PORTUGUESA S A Rua Mário Dioniso N º 2 1º Drt 2795 140 LINDA A VELHA Tel 214 148 114 100 Fax 214 148 133 128 Free Line 800 220 120 http www samsung pt NETHERLANDS BELGIUM LUXEMBOURG Samsung Electronics Benelux B V Fleminglaan 12 2289 CP Rijiswijk NEDERLANDS Service and informati...

Page 60: ...Horizontal Frequency Unit kHz Interlace and Non Interlace Methods Showing the horizontal lines of the screen from the top to the bottom in order is called the Non Interlace method while showing odd lines and then even lines in turn is called the Interlace method The Non Interlace method is used for the majority of monitors to ensure a clear image The Interlace method is the same as that used in TV...

Page 61: ... dealer or an experienced radio television technician for additional suggestions You may find the booklet called How to Identify and Resolve Radio TV Interference Problems helpful This booklet was prepared by the Federal Communications Commission It is available from the U S Government Printing Office Washington DC 20402 Stock Number 004 000 00345 4 The party responsible for product compliance SAM...

Page 62: ...MPR II recommendations for reduced electric and magnetic fields European Notice Europe only Products with the CE Marking comply with both the EMC Directive 89 336 EEC 92 31 EEC 93 68 EEC and the Low Voltage Directive 73 23 EEC issued by the Commission of the European Community Compliance with these directives implies conformity to the following European Norms EN55022 1998 Radio Frequency Interfere...

Page 63: ...c it is vital to conserve energy Electronic equipment in offices consumes an enormous amount of energy since it is often routinely left running continuously What does labelling involve This product meets the requirements for the TCO 95 scheme which provides for international environmental labelling of monitors The labelling scheme was developed as a joint effort by the TCO The Swedish Confederatio...

Page 64: ...y bound chlorine and bromine Lead Lead can be found in picture tubes display screens solders and capacitors Lead damages the nervous system and in higher doses causes lead poisoning TCO 95 requirement Permits the inclusion of lead since no replacement has yet been developed Cadmium Cadmium is present in rechargeable batteries and in the colour generating layers of certain computer displays Cadmium...

Page 65: ...re Since it is not so far possible to satisfactorily recycle the majority of electronics equipment most of these potentially damaging substances sooner or later enter nature There are also other characteristics of a computer such as energy consumption levels that are important from the viewpoints of both the work internal and natural external environments Since all methods of electricity generatio...

Page 66: ...vous system and is toxic in high doses The relevant TCO 99 requirement states that batteries the colour generating layers of display screens and the electrical or electronics components must not contain any cadmium Mercury Mercury is sometimes found in batteries relays and switches It damages the nervous system and is toxic in high doses The relevant TCO 99 requirement states that batteries may no...

Page 67: ...e information refer to Help F1 in the software program How to install the Natural Color software Insert the CD included with the Samsung monitor into the CD ROM Drive Then the initial screen of the program installation will be executed Click Natural Color on the initial screen to install the Natural Color software To install the program manually insert the CD included with the Samsung monitor into...

Page 68: ...n This is not from bad quality and you can use it without uneasiness For example the number of TFT LCD pixels that is contained in this product are 3 932 160 3 When you clean the monitor and the panel outside please apply the recommended small amount of cleaner by using soft and dry cloth and polish it Let LCD area not to be forced but to be scrubbed out softly If excessive force is applied you ca...

Page 69: ...indows an Windows NT are registered trademarks of Microsoft Corporation VESA DPMS and DDC are registered trademarks of Video Electronics Standard Association the ENERGY STAR name and logo are registered trademarks of the U S Environmental Protection Agency EPA As an ENERGY STAR Partner Samsung Electronics Co Ltd has determined that this product meets the ENERGY STAR guidelines for energy efficienc...

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