Sam4s ER-5100 II SERIES, Service Manual

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6. Troubleshooting
SAM4S ER-5100II SERIES 6-7
6-7 Error Code
Error Code Description Remark
S P
Indicates that validation is required .
P P
Indicates paper jam .
Please turn the power off and remove the paper in the printer, turn the power on again.
P E
Indicates paper ending .
Please remove the printer cover and replace the paper.
And press the “CLEAR” key to print continually.
C L
Indicates that a clerk must be signed on for operating in the ‘X’ or ‘Z’ mode.
E 1
Indicates an error condition .
Press the “CLEAR” key to clear this condition.
E 2 Indicates that the cash drawer must be closed.
E 4 Indicates that NON-ADD NUMBER should be entered.
E 5 Indicates that the ADD CHECK operation must be performed.
E 6
Indicates that the cash declaration operation must be performed
E 7
Indicates that EAT-IN / TAKE-OUT / DRIVE-THRU procedure must be performed before
tendering.
E 8 Indicates that now a table is open.
E 9 Indicates that all the open tables or clerks must be finalized
E 1 0
Indicates that the sale data is too big .
Please issue all Z report . (‘100’ - ‘SUBTL’ in Z mode)
E 1 1 Indicates that the scale runtime over.
E 1 2 Indicates that the scale is not measurable things on the scale.
E 1 3
Indicates that the open drawer warning tone sounds by the open drawer alarm.
Please close the cash drawer .
E 1 4
Indicates that the slip printer is disconnected .
Please check if the slip printer is connective.
no PAP
Indicates that the paper run out on the EPSON TM-290 Ⅱ .
Please insert the paper to the slip printer and press the “CLEAR” key.