6. If the customer requests that the supplier repairs the product and the product
breaks or fails to work properly within 3 (three) months of the repair and not as a
result of misuse, tampering or modification by or on behalf of the customer, then
the supplier may replace the product or pay a refund to the customer.
7. The customer may be responsible for certain costs where products returned are
not in the original packaging, or if the packaging is damaged. This will be
deducted from any refund paid to the customer.
HOME OF LIVING BRANDS (PTY) LTD (JOHANNESBURG)
JOHANNESBURG
TEL NO. (011) 490-9600
CAPE TOWN
TEL NO. (021) 552-5161
DURBAN
TEL NO. (031) 303-1163
www.homeoflivingbrands.com
www.salton.co.za
www.facebook.com/SaltonAppliances
EXCLUSIONS TO W A R R A N T Y AND EXTENDED WARRANTY
1. Any accessories supplied with the product, including but not limited to, bowls,
jugs, mills or carafes made either of glass or plastic and supplied with this
appliance (hereinafter referred to as “the accessory or accessories”), is
warranted to be free from material and workmanship defects for the duration of
the appliance warranty.
2. The accessories should give trouble free service when used in accordance with
the directions described in the instruction manual. However, the accessories will
be damaged if subjected to impact, and this damage is not covered by the
warranty. Such impact damage can occur either from the outside (if for example
it is dropped or knocked against a hard surface), or from within (if for example
foreign objects are placed within the accessories and the power is switched on).
3. Should you need to replace an accessory during the warranty period; a claim for
a free replacement will only be considered if the item (including all shards and
broken parts) is returned to the nearest HOLB service centre for examination.
4. The remains of the accessory will be carefully examined by the relevant
professionals and if it is determined (at the sole discretion of HOLB) that the
damage was caused by impact, then the claim will be refused and will not be
covered by the warranty or any extended warranty.
5. Any replacement part provided in terms of clause 4 above will become a
chargeable item payable by the customer.
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