● Do not use bleach or other abrasive substance or solvents to clean your
appliance as it can be damaging to the finish.
● Do not immerse the appliance in water or any other liquid or hold it under a
running tap to clean.
● To remove stubborn spots/marks, wipe the surfaces with a cloth slightly
dampened in soapy water or a mild non-abrasive cleaner.
● In hard water areas, it is necessary to remove scale and water deposit markings
in the kettle, as this can cause premature operation of the boil-dry switch. There
are various kettle cleaners/kettle descales which remove scale, and markings,
available from supermarkets, chemists, and other stores.
REMOVAL OF MINERAL DEPOSITS
Your kettle should be periodically descaled as the mineral deposits in tap water may
form scale at the bottom of the kettle interior which can cause the kettle to operate less
efficiently. You can use the commercially available descale and follow the instructions on
the package of the descale. Alternatively, you may follow the instructions below:
1. Fill the kettle with 3 cups of white vinegar, and then add water to cover the
bottom of the kettle completely. Leave the solution inside the kettle overnight.
2. Discard the mixture in the kettle, then fill the kettle with clean water, boil and
discard the water. Repeat several times until the odour of vinegar has ceased.
Any stains remaining inside the spout can be removed by rubbing with a damp
cloth.
STORING THE APPLIANCE
● Unplug the unit from the electrical outlet and clean all the parts as instructed
above. Ensure that all parts are dry before storing.
● Store the appliance in its box or in a clean, dry place.
● Never store the appliance while it is still wet or dirty.
● Never wrap the power cord around the appliance.
SERVICING THE APPLIANCE
There are no user serviceable parts in this appliance. If the unit is not operating
correctly, please check the following:
● You have followed the instructions correctly
● The unit has been wired correctly and that the wall socket is switched on.
● That the mains power supply is ON.
● That the plug is firmly in the mains socket.
If the appliance still does not work after checking the above:
- Consult the retailer for possible repair or replacement. If the retailer fails to resolve the
problem and you need to return the appliance, make sure that:
● The unit is packed carefully back into its original packaging.
● Proof of purchase is attached.
● A reason is provided for why it is being returned.
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