-26-
TROUBLESHOOTING
If you are currently experiencing a malfunction or an error, before you call the technical
department, please read the below information first. These are common troubleshooting problems,
and may help resolve your issue.
In the beginning hours of the first use, there may be smoke coming out of the oven.
Please turn on the oven without cooking, until the smoke is gone.
When the oven is heating, there may be cracking sounds due to the metal expanding.
If you cook food with water, there may be steam coming out from the vent.
If your oven has cooling fan, the cooling fan will start to work 15 minutes after heating, and it
will stop 35 minutes after you turn off the oven.
IMPORTANT:
If your appliance appears not to be operating correctly, please
contact the dealer.
DO NOT ATTEMPT TO REPAIR THE APPLIANCE YOURSELF!
Please note that if an Authorised Service Person is asked to attend whilst the product is under
guarantee and finds that the problem is not the result of an appliance fault, then you may be liable
for the cost of the call out charge.
The appliance must be accessible to perform any necessary repair. If your appliance is installed in
such a way that an engineer is concerned that damage will be caused to the appliance or your
kitchen, then they will not complete a repair.
This includes situations where appliances have been tiled in, sealed in with sealant, have wooden
obstructions placed in front of the appliance, like plinths. Or if any installation other than the one
specified by our company has been completed.
WARNING! DO NOT ATTEMPT TO REPAIR THE APPLIANCE YOURSELF!