28
for the first three
times
Troubleshooting
Prompt Tone
Solution
Error 1: Oh dear! I cannot find the
dust collector
Cleaning is triggered when the dust
box is taken out
Error 2: Please check if the radar on
top has been covered or blocked
The top radar is covered or placed in
an open area (there is no obstacle
within an area of 6x6m2)
Error 3: Please place me in a new
location and try again
Pick the robot up or hang it in the air
Error 4: Please scrub the cliff sensor,
and restart me from a new location
The cliff sensor is covered or placed
at height
Error 5: Please scrub the front
sensor, and restart me from a new
location
The infrared avoidance sensor is
dirty or covered
Error 6: Please scrub the right-hand
sensor, and restart me from a new
location
The wall sensor is dirty or covered
Error 7: Please scrub the radar
housing on top, and restart me from
a new location
The radar avoidance sensor is dirty
or covered
Error 8: Please check if the bumper
has been blocked in some way
The edge or collision sensor is stuck
Error 9: Master, please clean the dust
container and filter
The dust box is full, or the filter
screen needs to be replaced
Error 10: Dust container has been
removed, please clean the container
and filter
After error 9 is issued, user takes out
the dust chamber and error 10 is
triggered
Error 11: I'm stuck, please help me! The robot is stuck
Error 12: Please place me correctly!
The robot is tilted
Error 13: Please check if my wheels
have become blocked somewhere
The driving wheel is stuck or twined
Error 14: Please check if the main
brush has become stuck
The main brush is twined or stuck
Error 15: Please check if the side
brushes have become stuck
The side brush is twined or stuck
Error 16: What's going on? Where is
the docking station?
The charging base cannot be found
or is not plugged in
Summary of Contents for G4
Page 1: ...MANUAL MODEL VERSION DATE G4 l 16 04 2021 EN...
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