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BS EN ISO 20361:2009, and results calculated to BS EN ISO 11203: 2009
• EN 55014-1:2006 Electromechanical compatibility (EMC) – Requirements household
appliances, electrical goods and similar apparatus (Part 1)
• EN 60335-1:2002 and EN 60335-2-41:2003 Household and similar electrical appliances –
safety (Part 1 General requirements and Part 2-41 Particular requirements for pumps).
The company operates a policy of continuous development and reserves the right to change any
of the specifications of its products without prior notice. All information data and illustrations
given in this leaflet may be subject to variation.
Safety in operation
These appliances are not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their
safety. Children should be supervised to ensure that they do not play with the appliance.
WEE Directive
Your appliance contains valuable materials which could be recovered or recycled. At the end of
the product’s useful life please dispose of it at an appropriate civil waste collection point.
Lighting codes (HomeBoost™ only)
Trouble shooting
WEEE Directive 2012/19/EU
At the end of the product life dispose of
packaging and product in a corresponding
recycling centre.
Do not dispose of the unit with the usual
domestic refuse. Do not burn the product.
Lighting pattern
Denotes
On steady and dim
Power on
Slow clockwise
Pump in normal running mode
Fast clockwise
Pump in high speed running mode
Single sideways flash
Overheat (motor speed will be limited until temperature drops, or will cut off completely for safety in extreme cases)
Flashing diagonally
Sufficient mains water flow through pump without pump running
Fault
Probable cause
Recommended solution
Pump will not start
Electrical
Check power supply (appliance plugged in and electrical power on)
Check fuse
Check circuit breaker
Inlet/outlet connections
Check that the connections are plumbed in the correct way round and all valves are open
Insufficient mains flow
Check that the installation complies with the Salamander instructions
Check inlet filters are not blocked
Check stopcock and all isolating valves are fully open
Check natural flow rate minimum of 3litres/min
Over temperature (single
sideways light flashing)
(HomeBoost only)
Leave pump turned off for ten minutes to cool down
Then re-attempt start up routine
Natural flow >10lpm
(CombiBoost)
Natural flow >12lpm
(HomeBoost)
Diagonal flash, normal pump function (HomeBoost only)
Pump starts and
lights flash diagonally
(HomeBoost™ only)
Sufficient mains water
flow
HomeBoost™ not required to run at this time. Pump will only run during periods of low
water flow
Reduced/ intermittent
flow
Insufficient mains flow
See above
Blocked inlet filter
Ensure that inlet filter is free from debris
Air in system
Run system on full cold for a whole house install, or full hot in a combi boiler install, with
pump switched off (i.e. mains water supply only) for several minutes
Pump starts with all
outlets closed
Leak in system
Check for leaks
Outlet open
Ensure all outlets are fully closed or capped – i.e. no dead legs in pipework
Pump is noisy
Air in system
See above
Pump vibrating against
other pipework
Move pump away from contact with other pipe work
Pump running hard
Check filters and unblock if necessary
Pump is leaking
Pump has suffered
chemical damage
Ensure that pump has not come into contact with chemical substance i.e. solder flux
Pump exposed to extreme
temperature
Ensure adequate frost protection
Pump appears to have
leaked but not sure
Check leak is not from fitting in pipe work above pump
Check condensation build up – drain holes in the base of the pump casing should allow
excessive water to drain off