20
Sakura Multi-Function Rice Cooker by Yum Asia
10. TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
COOKING RICE
Rice cooks too hard or too
soft
•
Make sure the appliance is on a flat surface, if it is on
an uneven surface, the water level becomes
inconsistent and it will affect the cooking of the rice.
•
The texture of rice varies depending on how it’s been
processed (see section 5.3 for more information)
•
Using the ‘PRESET’ function can result in a softer rice
texture if the rice has soaked in the water for a length
of time.
•
Using the ‘FAST COOK’ setting may result in harder
rice
•
Make sure the inner bowl isn’t deformed
•
Did you loosen the rice after cooking? If not, do this
to allow excess water to evaporate
Rice is scorched/burnt
•
Make sure nothing is stuck to the heating element or
bottom of the inner bowl
•
Rice may not have been washed enough, leaving too
much starch on the rice
•
Make sure the inner bowl isn’t deformed
Boils over while cooking
•
Check the ‘MENU’ setting you have selected and the
water level you have filled to
•
Make sure the steam vent cap is on the appliance
Unable to start cooking or
buttons won’t respond
•
Make sure the power cord is pushed as far into the
appliance as possible
•
For the ‘START’, ‘KEEP WARM’ and ‘CANCEL’ buttons
you need to
press and hold for 2 seconds
A noise is heard during
cooking or keep warm
•
A clicking noise is just the microprocessor (MICOM)
adjusting the cooking temperature of the appliance, it
is nothing to worry about
•
A ‘sparking’ noise may occur if the inner bowl has
any kind of moisture on the bottom of it as the
heating element warms. Make sure the inner bowl is
completely dry.
Steam comes out from
between the outer lid and
main body
•
Check the outer lid is fitting properly and has not
deformed.
•
Is the outer lid gasket dirty? If so, clean the outer lid
gasket