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TROUBLESHOOTING SECTION
Q My computer is not recognizing the Pro Flight Controller. What’s wrong?
A 1. Have you installed the drivers on the CD supplied with this product?
A 2. Check the cable connections. Unplug your controller and plug it back in, making certain that it is securely attached.
A 3. Have you tested your controller? Please refer to the "Controller Settings" section in this manual for further information.
Q2 The game I am playing does not recognize my controller. What’s wrong?
A 1. Ensure that you have conducted the checks in Q1 [above].
A 2. Does the game you are playing offer support for game controllers? Please refer to your game manual, this will have information regarding the use
of game controllers in the game you are using.
Q3 One of the buttons or axes is not working on my controller.
A 1. Please test your product in the Game controllers panel as mentioned in the early part of this manual.
A 2. If you are still experiencing problems with the controller, please visit the FAQ page which is part of the support section on the Saitek web site.
Q4 My CD is not responding in my CD drive.
A 1. Check for any marks or finger prints on the CD, try to wipe with a dry cloth, if there is still no response please use the “Contact Technical Support”
section at the bottom of this Q and A.
Q5 There is a part of my controller which hasn’t been included in the box.
A 1. Please contact the retailer who you have purchased from.
Q6 My LEDs are not functioning correctly.
A 1. Ensure that the cables are fully plugged in.
2. Try the controller in a different USB port – N.B. we have noticed that front facing USB ports have shown glitches from time to time, therefore
please try a rear USB port if available.
3. If plugging through a non powered USB hub, try plugging the controller directly into the rear of the PC.
4. If available, please try on another PC.
Q7 My axes appear to be off center or moving erratically.
A 1. Please visit the FAQ page which is part of the support section on the Saitek web site. This will give simple instructions on how to reset the
calibration. All address are listed in the technical support area in this manual.
TECHNICAL SUPPORT
Can’t get your joystick to work? don’t worry, we’re here to help you!
Nearly all the products that are returned to us as faulty are not faulty at all - they have just not been installed properly. If you experience any difficulty
with this product, please first visit our website www.saitek.com. The technical support area will provide you with all the information you need to get the
most out of your product and should solve any problems you might have.
