www.sailwinlight.com
10
Trouble Shooting:
Listed below are a few common problems the user may encounter, with solutions.
Unit not responding to DMX:
1. Check that the DMX cables are connected properly and are wired correctly (pin 3 is
“
hot
”
; on
some other DMX devices pin 2 may be
‘
hot
’
). Also, check that all cables are connected to the right
connectors; it does matter which way the inputs and outputs are connected.
SOME LED OFF or dead or color dead
Sometime due to shipping and pressed by the lens some leds may not project 1 or 2 color, to solve
the problem make sure which led are turnoff or dead, use pin or testpin to find the problem once
you find out the broken point do welding on that breakpoint.
Cleaning:
Due to fog residue, smoke, and dust cleaning the internal and external optical lenses must be
carried out periodically to optimize light output.
1. Use normal glass cleaner and a soft cloth to wipe down the outside casing.
2. Clean the external optics with glass cleaner and a soft cloth every 20 days.
3. Always be sure to dry all parts completely before plugging the unit back in.
Cleaning frequency depends on the environment in which the fixture operates (i.e. smoke, fog
residue, dust, dew).
Warranty:
We offer one year warranty,please contact us if you have any questions during
light not work properly.
Company: Guangzhou Sailwin Light&Audio Technology CO.,LTD
Add:NO3 Seiko Creative Park,Wangang Road Huadu District,Guangzhou,China
Email: [email protected]
Tel: 0086-20-61839740
Phone: 0086-15013209611
