SAGRA SC-23 Instruction Manual Download Page 5

OPERATION 

IMPORTANT NOTE: 

Thick product is the number one cause for problems. 

Use Sagra Liquid Chocolate for no issues. 

Please prepare product per product specifications. When reusing product from a previous day, it must be 

thin and have no clumps. If the product burns or appears clumpy in fountain, dispose of product, clean 

fountain and restart melting process. Running the fountain with clumpy or thick product can cause 

motor failure that is not covered under warranty. 

Step 1  - Preheat Fountain 

Preheat the fountain to 150-170

°

F depending on product instructions.  You can do this by turning on 

the heat switch and turning the thermostat until the arrow is aligned with the set temperature. 
Running hotter than 170

°

F for extended periods can cause burning. 

Step 2 - Add Melted Product 

Following product instructions, add corrected amount (pg. 2) of smooth, melted product into the bowl 

of the fountain.  Instructions may also include adding 1/4 cup of vegetable oil also to prevent 
thickening.  If adding old product, make sure product is completely thin, melted and smooth. 

Step 3 - Start Fountain 

Turn on the motor switch and the product will be fed to the top of the fountain where it will flow down. 
Please see below Operation Tips and our "TROUBLESHOOTING" section should there be any problems 
during this step.

IMPORTANT OPERATION TIPS 

• Make sure product is always thin, smooth and has no clumps.

• Never run fountain higher than  170

°

F or lower than  150

°

F. 

• Vibration is usually caused by loose bowl or tiers.

• On humid days, an additional 1/4 cup of vegetable oil may help with thick product. 

• Do not overfill fountain (see pg. 2) or product will harden on edges. 

• Before calling, check fountain first by cleaning and running fountain dry. 

• If running properly dry, attempt with fresh product again. 

If chocolate is coming down one side, ad

j

ust level using feet.

Page4 

Step 

4

 - Level Fountain  

A

d

j

ust level by using feet on the bottom of the base. 

Summary of Contents for SC-23

Page 1: ...Chocolate Fountain Instruction Manual SC 23 27 30 40...

Page 2: ...the fountain base by hand only When bowl is removed take caution to keep liquid from entering into the top of the base Avoid contact with all moving parts such as the auger in the cylinder or the spin...

Page 3: ...he motor and thermostat The base should only be opened with written permission from Sagra Inc Do not cover the vent holes as it will cause the fountain to overheat 7 Seals Seals Black and White should...

Page 4: ...ttom portion of the auger onto the center shaft Step 4 Attach Tiers Place the tier set over the auger The tier set has reverse threads Turn the tier set COUNTER CLOCKWISE to the left until securely fa...

Page 5: ...ct into the bowl of the fountain Instructions may also include adding 1 4 cup of vegetable oil also to prevent thickening If adding old product make sure product is completely thin melted and smooth S...

Page 6: ...ace both pieces in container to be cleaned NOTE SC 40 Tier Set is two pieces Step4 Remove bowl by turning counterclockwise and dispose of leftover chocolate Any leftover chocolate can be reused at you...

Page 7: ...ot running smooth clean the fountain and start over with correct amount Pg 2 of fresh product If product is thicker than usual due to humidity or temperature add 14 cup vegetable oil Make sure fountai...

Page 8: ...he bottom seal black using the pick tool or other sharp tool Discard old seal 4 Install new bottom seal black with hollow side facing down 5 Make sure the seal is flush with metal on base using finger...

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