Sagem myX-1 twin User Manual Download

Page: 74 / 77

Troubleshooting

Problem - Situation

Actions

The phone does not turn on

Remove the battery and then replace it.

Connect the phone to the charger (check that this is
plugged in) for approximately 5 minutes.

No network recognised

Remove the SIM card. Check that there is no dust or
grit in the SIM slot. Replace the SIM card being sure
to push it right up to the stop point.

Calls to a messaging service or voice

Check in the Ringing and beeps/Tones menu that the

server do not get through

box is ticked.

Unable to turn the phone on

Charge the phone for 15 minutes before turning it on.

Check the battery charging indicator:
cycling: charging normally
not cycling: disconnect the charger, re-connect and
then check the battery charging indicator: if it is still
not cycling, disconnect the charger and re-connect
several times.

If the battery is still not charging, contact the after
sales service.

When the battery charging indicator is continuously
on, the battery is fully charged.

Error message:

The battery pack is not recognised by the phone.

BATTERY STATUS NOT KNOWN

Check that the battery pack is correctly fitted in the
phone.

Error message: LOW BATTERY

This message is displayed when the battery charge is
too low. The phone turns off automatically. Charge
the phone.

MYX-1_EN-16dépannage.pmd

23/09/2003, 16:30

Summary of Contents for myX-1 twin

Page 1: ...6 40 www sagem com Le Ponant de Paris 27 rue Leblanc 75512 PARIS CEDEX 15 FRANCE SAGEM SA Soci t anonyme directoire et conseil de surveillance capital 33 300 000 562 082 909 RCS PARIS SAGEM SA ENGLISH...

Page 2: ...available usually indicated by Make sure your SIM card is compatible with your phone If an incompatible SIM card is inserted a message will be displayed when switching on your phone For further infor...

Page 3: ...directives EEC Directive 1999 5 CE Safety EN 60950 2000 EMC EN 301 489 1 EN 301 489 7 Low voltage directive 73 23 CEE Network 3GPP TS 51 010 1 v5 3 0 selected with GCF CC v3 10 0 included Requirements...

Page 4: ...from the standby screen Press then OK Redial last number Press twice Make a call from a number stored in the directory By name enter the first letter of the name press scroll down the list to find you...

Page 5: ...w Call services Call forwarding View last numbers Duration and cost of calls Display numbers Double call Automatic redial Blacklist Voice mail number Local information Ringing and beeps Volume and cho...

Page 6: ...d personal code linked to your SIM card to access certain functions Phone code The phone code is a secret code intended to protect the phone in case of theft IMEI The identification number of your pho...

Page 7: ...3 Sending a short message to a stored number 23 Directory memory space 24 Displaying personal numbers 24 Making a call with a stored number 24 Messages 25 Receiving a message 25 Editing a message usin...

Page 8: ...iting outgoing calls 56 Setting up the pre set directory 56 Charge checking 57 Confidentiality messages 57 Accessories 58 Calculator 58 Setting the alarm 58 Setting the timer 59 Configuring your phone...

Page 9: ...ble lefthand key 4 Central key 5 Programmable righthand key 6 Scrolling arrows 7 Stop End call 8 Operate Call Activation of hands free 9 Cancel 10 Validate 11 Battery charging and accessories socket 1...

Page 10: ...odel Volume control during conversation lefthand key lower righthand key louder Contextual action Mobile Internet access key depending on model and Entry and scrolling through the menus Alphanumeric k...

Page 11: ...t the status of functions Battery charge indicator black if charged clear if discharged Received signal strength indicator maximum strength 5 bars The R letter indicates if the network found does not...

Page 12: ...and back panel Switch off the phone 1 Turn it over and slide the back catch upwards 2 Take off the back cover starting at the bottom Take out the central section and the keypad 3 Position the keypad i...

Page 13: ...phone is compatible with the different SIM cards provided by the Operators It is compatible with SIM WIM cards cards which contain in addition the WIM module Wireless Identity Module which allows secu...

Page 14: ...out the battery 4 Slide the card along the base beneath the retaining plate with the gold coloured sections facing towards the phone and the cut off corner lined up to match the drawing on the phone 5...

Page 15: ...e Charging stops by itself Unplug the cable It is possible that during charging the battery may heat up slightly this is normal Warning There is a risk of explosion if the battery is incorrectly repla...

Page 16: ...The first time the phone is used the time and date will need to be set If the battery has completely run down or been taken out you will be asked to validate the time and date Warning If the wrong PI...

Page 17: ...s one the name of the network appears on the screen You are ready to make or receive a call If the R letter and a network name are displayed calls can be made If the R letter is displayed without any...

Page 18: ...ns of your phone to adapt it to your needs Press the scrolling arrows or to access the menus Scroll through the menus using the scrolling arrows then press OK to access the selected menu Each time you...

Page 19: ...ist of the last calls Volume control Increase or decrease the volume during a conversation by pressing the lefthand or righthand key International call Press 0 long press to display then dial the coun...

Page 20: ...s as well as the selected listening method especially if using integrated hands free mode which could cause ear damage if used incorrectly Hands free mode not available on all models During a call you...

Page 21: ...ess on or The figures entered after a space are processed in a DTMF sequence usable after a number If necessary select the call group to which you want to assign this number Depending on the available...

Page 22: ...group Groups are defined by default in your phone In order to look up their characteristics display a list of the groups Directory Directory menu Call groups menu Using the scrolling arrows choose a g...

Page 23: ...Available memory To ascertain the number of groups which can still be created Go into Directory Directory menu Call groups Group menu Choose Available memory The first number shows the number of grou...

Page 24: ...to sort the stored numbers by name or location for the latter the free locations are indicated in the list Sending a short message to a stored number Select the recipient scrolling using the scrollin...

Page 25: ...creen 1 Enter the first letter s of your correspondent s name as you saved it into the directory and then press The directory list is displayed with the first name that corresponds with the letter you...

Page 26: ...hen the icon flashes the memory is full The receipt of icons animated screen savers or melodies can take several minutes Messages inform you of the downloading progress At any time you can hide that s...

Page 27: ...a message which is incomplete or in the process of being received This symbol indicates that the message is corrupted it consists of several fragments some of which have been lost Meaning of the symb...

Page 28: ...bookmark see below save it in your phone melody animated screen saver and icon see below Adding a WAP bookmark in your phone depending on model To add a WAP bookmark received If you have just read it...

Page 29: ...key Type in a name and press OK The space required and the space available in the phone are shown If the maximum number of objects or the maximum total size has been reached you will be asked if you...

Page 30: ...space to save the new one Saving an animated screen saver on your phone An animated screen saver is saved in the Controls Customization Screen Saver menu If you have just viewed it press the righthand...

Page 31: ...f icons or the maximum capacity has been reached you will be asked if you wish to delete some icons or replace an existing one with the new one Receiving WAP information depending on model Internet se...

Page 32: ...g for press 0 to validate it create a space and go on to the next word IIt is possible that there are several words in the dictionary that contain the same sequence of keys pressed If the word that ap...

Page 33: ...several pages available by scrolling up or down corresponding to the numbers 0 to 9 To select one of these simply press the corres ponding number key ie 6 for After the symbol has been entered in the...

Page 34: ...ur message Store your message Insert depending on model images already predefined in the phone call group icons or animated screen savers melodies already predefined in the phone or personalised symbo...

Page 35: ...mpatible phone Languages T9 mode can be used in different languages Scroll to the required language and press OK the T9 mode will use this selected language Formatting the following options are availa...

Page 36: ...out how much memory is available delete the messages that have been read delete all the messages select a send option acknowledgement reply given period of validity message format enter the message ce...

Page 37: ...ch you want to forward your calls If necessary include the area code you would use if you were calling the number from your phone Validate by pressing the rightand key A message on the screen confirms...

Page 38: ...e last call and all calls made since the last deletion The Delete durations menu enables you to delete the duration of the last call and reset to zero the total calls counter On the Costs menu you can...

Page 39: ...her the person you are calling is given your phone number or not Preset the phone network default mode No you do not wish to use the anonymous mode and the person you are calling will know your number...

Page 40: ...ting his CLIR option Authorising double call Service depending on the operator During a call a special tone can inform you that another caller is trying to reach you The caller s number and name if st...

Page 41: ...alls performed manually Voice mail number To program a special permanent call number type in this number and validate This number is used when calling the voice mail centre with the programmable keys...

Page 42: ...key changes function and gives access to different possibilities of actions with this call Standard commands Sequences of standard keys also permit access to services such as call notification call h...

Page 43: ...r multi conference calls to the current call or to the multi conference Tel N Place on hold the current call or the multi conference calls and call another phone number Note If you use this feature we...

Page 44: ...and for the volume crescendo and validate using OK Press the righthand key to move on to the next section Select the volume required for using the hands free car or pedestrian kit with the scrolling a...

Page 45: ...l tune A help menu accessible by pressing the righthand key will guide you If you have saved melodies received by message see Messages chapter they will appear in that menu You can then modify the sel...

Page 46: ...g the beeps Different controls are available Setting the keypad tones Select the tone required using the scrolling arrows and validate press the righthand key Setting the network tone If you want your...

Page 47: ...the box and validate by pressing OK Deleting DTMF tones Depending on model You can delete the emission of DTMF tones during a call You can thus make a call in a comfortable and discreet way for you ca...

Page 48: ...nd key to access the setting of the animation or economy mode activation interval Press OK to validate To exit the animation or economy mode press If you have saved animated screen savers received by...

Page 49: ...programmable key from the standby screen enables you to configure the lefthand and righthand keys There are different possibilities for each of the keys Directory Validate Directory When you press th...

Page 50: ...key you can read the short messages stored in the SIM card or in the phone itself View calls Validate View calls When you press the key you can view the list of the last calls made and received if av...

Page 51: ...been programmed or if none of the networks on the list are available or authorised the phone searches for an authorised network providing the highest level of signal If none of the available network i...

Page 52: ...st Validate If the network is not on the list select the country code then the network code ask the organisation from which you obtained the SIM card Setting the time and date Setting time date Contro...

Page 53: ...other Using the scrolling arrows you can select Rapid exchange If you tick the Rapid exchange box the converter will operate on the standby screen enter the digits required and use the scrolling arrow...

Page 54: ...r your new PIN code a second time to verify and validate by pressing OK Checking the PIN number You can activate your PIN number so that it is requested and checked every time the phone is switched on...

Page 55: ...ch attempt increases making use impossible To change the phone code you must first check that it is active Control phone code menu To activate To the question Phone code enter 0000 and validate press...

Page 56: ...ng this password is identical to that for your PIN code Limiting incoming calls Depending on your subscription this service enables you to restrict certain types of incoming calls If you have this ser...

Page 57: ...this directory can be called Before creating it you must first activate it Display the Pre set directory menu Enter your PIN2 number Tick the Pre set directory box Validate by pressing OK To create th...

Page 58: ...after entering your PIN2 code Confidentiality messages The function Confidentiality messages allows you to delete automatically the numbers recorded in the Call Services menu and the text messages th...

Page 59: ...r according to the settings chosen calculator key or menu Controls Currency converter Setting the alarm To use your phone as an alarm clock Using the numbers or the scrolling arrows set the alarm time...

Page 60: ...The phone must remain switched on Configuring your phone with a car kit Depending on model As regards the phone there are several options Programming the switch off delay on your phone Set the phone o...

Page 61: ...not in your car For an external warning set the delay using the digits or scrolling arrows Tick the box and validate by pressing OK Data parameters You can set the serial link speed when using AT comm...

Page 62: ...menu enables you to directly enter an Internet address Inbox this menu enables to read the messages sent by the Internet site Reload updating of the current page Reset cache empties data stored from...

Page 63: ...name of the service then validate Enter the internet address of the home page then validate Enter the connection settings Press on Details lefthand key a user name a password the IP address of the WA...

Page 64: ...the phone for security reasons FastW p depending on model which provides quicker access to the pages of Internet sites Connection From the Home menu start up connection to a service Once connected to...

Page 65: ...necessary press or from the local menu select Quit and validate by pressing OK Icons The G icon enables you by pressing the central key to access two display modification possibilities the zoom to cha...

Page 66: ...65 Games Depending on the model several games are available The presentation menu guides you on how best to use them MYX 1_EN 12games pmd 23 09 2003 16 30 65...

Page 67: ...e Disconnect the charger wait a few seconds and plug it in again It may be necessary to repeat this several times Maintenance menu This menu contains information that you could be asked for to perform...

Page 68: ...ne safety In an airplane your phone must be switched off to ensure that it does not interfere with the planes systems Its use is illegal and you could be prosecuted or banned from using cellular netwo...

Page 69: ...be performed by qualified personnel Non ionising radiation To obtain maximum satisfaction from your phone use it in a vertical position Your personal safety can only be improved by doing so Electroni...

Page 70: ...phone within the reach of small children certain removable parts may be accidentally ingested Use your phone with original accessories or your warranty will be rendered invalid The physicochemical pr...

Page 71: ...s all responsibility for 1 the reception of data that has been downloaded or loss of said data 2 the consequences on the operation of the mobile phone and 3 damage resulting from the reception of said...

Page 72: ...ulation The guidelines were developed by independent scientific organisations through periodic and thorough evaluation of scientific studies The limits include a substantial safety margin designed to...

Page 73: ...ther person This highest SAR value for this model phone when tested for compliance against the standard was 0 64 W kg While there may be differences between the SAR levels of various phones and and at...

Page 74: ...5 minutes before turning it on Check the battery charging indicator cycling charging normally not cycling disconnect the charger re connect and then check the battery charging indicator if it is still...

Page 75: ...ocking Key PUK to unblock the SIM card Enter 05 PUK PIN PIN PUK your PUK code supplied by your mobile phone operator PIN your PIN code After 10 or 5 depending on the type of SIM card unsuccessful atte...

Page 76: ...credit with the mobile phone operator Check that the SIM card provides the service you required and that it has not expired Check and if necessary disable the outgoing call lock The network is satura...

Page 77: ...server is correctly set up Try to make a call to check that the phone and the network are operational Try sending the message later No voice box Check that the SIM card provides this service Set up th...

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