Sagem MY101X, User Manual

Page: 75 / 96

Troubleshooting 75
Problem - Situation: No connection made
Actions:
Check the form of the number called.
Check that there is at least one field strength dot showing. If R is
displayed but there is no mobile phone operator name, only
emergency calls are allowed.
Check that you have not used all your credit with the mobile phone
operator.
Check that the SIM card provides the service you required and that
it has not expired.
Check and, if necessary, disable the outgoing call lock.
The network is saturated. Please try later.
If you still have problems getting a connection, contact the Hotline.
Problem - Situation: Unable to receive calls
Actions:
Try to make a call to check that the phone and the network are
operational.
Check and, if necessary, disable the permanent call redirection
(permanent call redirection icon displayed).
Check and, if necessary, disable the incoming call lock.
If you still have problems receiving calls, contact the Hotline.
Problem - Situation: Cannot send messages
Actions:
Check that the SIM card provides this service.
Check that the message server is correctly set up.
Try to make a call to check that the phone and the network are
operational.
Try sending the message later.
Problem - Situation: No voice box
Actions:
Check that the SIM card provides this service.
Set up the redirection to the voice box using the information provided
by the mobile phone operator.
252783943_my100X TWIN_my101X TWIN_en.book Page 75 Lundi, 18. septembre 2006 2:20 14