12
Troubleshooting
PROBLEM
EASY SOLUTION
There is no power to
the juicer
• Check if the power cord is properly plugged in.
• Check if the drum lid and the juicing bowl are properly assembled.
• Check if the top-set and the body are properly assembled.
NOTE: Juicer will not operate if parts are not assembled properly.
Low juice yield
•
Different ingredients hold different amounts of fluid that will yield
different amounts of juice.
• If the ingredients are not fresh, they may contain reduced amount
of fluid, which will yield less juice. Soak ingredients in cold water
for about 30 minutes prior to juicing for the best result.
•
Check if the compression silicone is firmly inserted.
• If the ingredient itself has low water content, it may help to soak
it in water before juicing.
• If juicing ingredients with small seeds, after a few servings, it may
reduce the juice yield. For best result, disassemble and wash the top
set in between juicing.
•
If there is seed residue on the bottom of the strainer, this can affect
juicer performance and the overall juice yield.
There is too much
pulp in the juice
•
To reduce the fine pulp, clean the top-set frequently and extract the pulp.
• Use a mesh strainer and put the juice through it to collect the
unwanted pulp.
•
If the strainer and the screw are damaged and affecting the juicer’s
performance, it is recommended the parts be replaced.
• The lifetime of each part may vary depending on length and method
of use and ingredients extracted.
The drum lid will not
close
• Make sure the juicing screw is pushed all the way in to the strainer
in order for the drum lid to close properly.
• If the juicing screw is not properly in position, the drum lid may not close.
