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30

PROBLEM

POSSIBLE CAUSE

WHAT TO DO

No steam.

•  Machine has not reached 

operating temperature.

•  Allow time for the machine to reach operating 

temperature. The STEAM/HOT WATER light 

will flash to indicate the machine is heating 

to create steam. During this time, condensed 

water may purge from the steam wand. This is 

normal. When the STEAM/HOT WATER light 

stops flashing the steam wand is ready for use.

•  Water tank is empty.

•  Fill tank.

•  Water tank is not fully 

inserted and locked into 

position.

•  Push water tank down completely to lock  

into place.

•  Machine needs to be 

descaled.

•  Refer to ‘Descaling’, page24.

•  Steam wand is blocked.

•  Refer to ‘Cleaning the Steam Wand’, page 26.

•  STEAM/HOT WATER 

dial is not in the STEAM 
position.

•  Ensure the STEAM/HOT WATER dial is 

completely rotated to the STEAM position.

Coffee not hot enough.

•  Cups not pre-heated.

•  Rinse cups under hot water outlet and place  

on cup warming tray.

•  Portafilter not pre-heated.

•  Rinse portafilter under hot water outlet.  

Dry thoroughly.

•  Milk not hot enough  

(if making a cappuccino or 

latté etc).

•  Heat milk until side of the jug becomes hot  

to touch.

•  Machine needs to be 

descaled.

•  Refer to ‘Descaling’, page 23.

Summary of Contents for Barista Express BES875

Page 1: ...the Barista Express Instruction Book BES875...

Page 2: ...icity supply is the same as shown on the rating label on the underside of the appliance If you have any concerns please contact your local electricity company Your Sage appliance includes a BS 13 amp...

Page 3: ...protective cover fitted to the power plug of this appliance Do not place the product near the edge of a bench or table during operation Ensure the surface is level clean and free of water and other su...

Page 4: ...ce anything other than cups for warming on top of the product Always switch off the product by pressing the POWER button to Off switch off at the power outlet and unplug if appliance is to be left una...

Page 5: ...shock do not immerse the power cord power plug or appliance in water or any other liquid Always turn the appliance to the OFF position switch off at the power outlet remove the plug and allow all par...

Page 6: ...nded to be operated by means of an external timer or separate remote control system The installation of a residual current device safety switch is recommended to provide additional safety protection w...

Page 7: ...TEMPERATURE CONTROL For optimum coffee flavour TEMP CONTROL MILK JUG With indicator strip to give you total control over temperature PID TEMPERATURE CONTROL Electronic PID temperature control for inc...

Page 8: ...grind H FILTER SIZE button Tell the machine if you are using a 1 CUP or 2 CUP filter basket and the grinder will dispense the required amount of ground coffee for a single or double cup dose I POWER...

Page 9: ...CUP shot volumes X Cup warming tray Y 2L removable water tank With replaceable water filter to reduce impurities and scale ACCESSORIES 1 Temp Control Milk Jug 2 Cleaning disc 3 Cleaning tablets 4 Dual...

Page 10: ...ter holder from the plastic bag Soak the filter in cold water for 5 minutes Wash the filter holder with cold water Set the reminder for next month of replacement We recommend to replace the filter aft...

Page 11: ...into position the FILTER SIZE LED s will flash A pumping sound will be heard This is normal When the machine has reached the correct operating temperature the POWER button light will stop flashing an...

Page 12: ...7 to determine what adjustments need to be made Selecting the Filter Size Insert either the 1 CUP or 2 CUP filter basket into the portafilter see Selecting a Filter Basket page 21 Press the FILTER SIZ...

Page 13: ...mming tool allows you to trim the puck to the right level for a consistent extraction the Razor Precision dose trimming tool Insert the Razor dose trimming tool into the filter basket until the should...

Page 14: ...ly stop the extraction Preset Shot Volume 2 CUP button Press the 2 CUP button once to extract a double shot of espresso at the preset volume approx 60ml The extraction will start using the low pressur...

Page 15: ...CUP or 2 CUP button The extraction will enter low pressure pre infusion until the button is released When the 1 CUP or 2 CUP button is released extraction will continue at full pressure Press the 1 CU...

Page 16: ...TER dial to the STEAM position The STEAM HOT WATER light will flash to indicate the machine is heating to create steam During this time condensed water may purge from the steam wand This is normal NOT...

Page 17: ...ay after the steam to ensure the thermocoil is at the optimal temperature for extracting espresso This is normal If you find water around the front of the machine ensure the drip tray is firmly pushed...

Page 18: ...2 C In Advanced Temperature Mode press the2 CUP button PROGRAMME Decrease Water Temperature 1 C In Advanced Temperature Mode press the FILTER SIZE button SINGLE FILTER SIZE DOUBLE PROGRAMME POWER Decr...

Page 19: ...Filter Baskets Use Dual Wall filter baskets if using pre ground coffee Dual Wall filter baskets regulate the pressure and help to optimise the extraction regardless of the grind dose tamp pressure or...

Page 20: ...ING THE PORTAFILTER Place the portafilter underneath the group head so that the handle is aligned with the INSERT position Insert the portafilter into the group head and rotate the handle towards the...

Page 21: ...Keep the tip at or slightly below the surface continuing to maintain the vortex Texture the milk until sufficient volume is obtained Lower the tip beneath the surface but keep the vortex of milk spin...

Page 22: ...xtraction takes more than 40 secs REMOVE USED GRINDS Used grinds will form a coffee puck If the puck is wet refer to the Under Extraction section RINSE FILTER BASKET Keep the filter basket clean to pr...

Page 23: ...ning Remove upper burr 6 8 8 7 7 9 Insert wire handle from both sides of the burr 10 Push upper burr firmly into position 11 Lock upper burr 12 Align hopper into position SINGLE DOUBLE PUSH FINE COARS...

Page 24: ...hen also press the POWER button Hold all 3 buttons together for approximately 10 seconds 6 The cleaning cycle will commence and last for approximately 5 minutes During this time water will intermitten...

Page 25: ...ter components Descaling steam and hot water takes approximately 13 seconds and 8 seconds respectively Descaling can be terminated prematurely by turning the steam dial to STANDBY 5 Descale Steam comp...

Page 26: ...top burr Remove nut spring flat washer Carefully remove lower burr Remove hopper 1 2 3 4 5 6 Clean chute with brush Insert washers grind fan using long nose pliers Insert lower burr drive pin cavity t...

Page 27: ...oup head interior and shower screen should be wiped with a damp cloth to remove any ground coffee particles Periodically purge the machine Place an empty filter basket and portfilter into the group he...

Page 28: ...ular care if they are full 3 Using a skewer or similar clean the centre of the screw of any residual coffee 4 Insert the shorter end of the Allen Key into the centre of the screw Turn counter clockwis...

Page 29: ...coffee in filter basket and or over tamping and or filter basket is blocked See below Espresso only drips from the portafilter spouts or not at all Espresso only drips from the portafilter spouts or...

Page 30: ...ounds around the filter basket rim Clean excess coffee from the rim of the filter basket to ensure a proper seal in group head Coffee tamped too lightly Tamp between 15 20kg of pressure Espresso runs...

Page 31: ...ed into position Push water tank down completely to lock into place Machine needs to be descaled Refer to Descaling page24 Steam wand is blocked Refer to Cleaning the Steam Wand page 26 STEAM HOT WATE...

Page 32: ...ray fills too quickly Auto purge feature Water is automatically released into the drip tray after the steam and hot water functions to ensure the thermocoil is at the optimal temperature for extractin...

Page 33: ...ossible to use a hair dryer to blow air into the grinder chamber FILTER SIZE LED s are flashing Bean hopper is not attached correctly Remove hopper check for debris and then re lock hopper into positi...

Page 34: ...e espresso with textured milk and approx 10mm of foam MACCHIATO Traditionally served short the macchiato is also poured as a long black with a dash of milk or a dollop of textured milk LONG BLACK Add...

Page 35: ...34 Notes...

Page 36: ...Kundendienst besuchen Sie bitte www sageappliances com Registered in Germany No HRB 81309 AG D sseldorf Registered in England Wales No 8223512 Aufgrund kontinuierlicher Produktverbesserungen kann das...

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