22
PROBLEM POSSIBLE CAUSE
WHAT TO DO
No ground
coffee coming
from grinder.
• No coffee beans in hopper.
• Filler hopper with fresh coffee beans.
• Blocked grinder chamber or chute.
• Clean and clear grinder chamber and chute.
Refer to ‘Advanced Cleaning for the Conical Burr
Grinder’, page 17.
• Water / moisture in grinder chamber
and chute.
• Clean and clear grinder chamber and chute. Refer
to ‘Advanced Cleaning for the Conical Burr Grinder’,
page17. Ensure burrs are thoroughly dry before
re-assembling. It is possible to use a hair
dryer to blow air into the grinder chamber.
FILTER SIZE
LED’s are
flashing.
• Bean hopper is not attached correctly. • Remove hopper, check for debris and then re-lock
hopper into position.
Too much/
too little
ground coffee
is being
delivered
to the filter
basket.
• Grind amount settings are incorrect
for particular grind size.
• Use the GRIND AMOUNT dial to increase or
decrease the grind amount. Refer to ‘Setting the
Grind Amount’, page 9 and ‘Extraction Guide’,
page 11.
Too much/too
little espresso
is being
delivered to
the cup.
• Grind amount and/or grind size
settings and/or shot volumes
require adjustment.
• Try the following, one at a time:
• Reset the machine to its original default settings.
Refer to ‘Resetting Default Volumes’, page 10.
• Re-programme the shot volumes. Refer to
‘Re-Programming Shot Volume’, page 10.
• Adjust the grind amount and/or grind size settings.
Refer to ‘Setting the Grind Size’, page 9, ‘Setting
the Grind Amount’, page 9 and ‘Extraction Guide’,
page 11.
Grinder
is making
a loud noise.
• Blockage or foreign object in grinder.
• Remove hopper, check for debris or blockage.
If necessary, clean and clear grinder chamber and
chute. Refer to ‘Cleaning the Conical Burr Grinder’,
page 17.
Pressure
Gauge is not
working
• Incorrect dose or not enough coffee in
the filter basket.
• Use the supplied ‘Razor’ to ensure the correct dose
of coffee in the portafilter.
• Using old roasted coffee beans
beyond expiry date.
• Use freshly roasted coffee within four weeks of
roasted date.
• The coffee grind is too coarse.
• Adjust the grind to a finer setting.
• Use a rubber disc and place inside the one cup filter
basket (no coffee) and run a shot; when the needle
moves, then pressure gauge dial is working.
