Safety 1st Timba, Instructions For Use Manual

Page: 37 / 52

37
EN
Warranty
Our 24 months warranty reflects our confidence
in the high quality of our design, engineering,
production and product performance. We
confirm that this product was manufactured in
accordance with the current European safety
requirements and quality standards which are
applicable to this product, and that this product
is free from defects on materials and
workmanship at the time of purchase. Under the
conditions mentioned herein, this warranty may
be invoked by consumers in the countries where
this product has been sold by a subsidiary of the
Dorel Group or by an authorized dealer or
retailer.
Our 24 months warranty covers all manufacturing
defects in materials and workmanship when used
in normal conditions and in accordance with our
user manual for a period of 24 months from the
date of the original retail purchase by the first
end-user customer. To request repairs or spare
parts under our warranty for defects in materials
and workmanship you must present your proof of
purchase, made within the 24 months preceding
the service request.
Our 24 months warranty does not apply to
defects caused by normal wear and tear, damage
caused by accidents, abusive use, negligence,
fire, liquid contact or other external cause,
damage which is the consequence of failing to
comply with the user manual, damage caused by
use with another product, damage caused by
service by anyone who is not authorized by us, or
if the product is stolen or if any label or
identification number has been removed from
the product or has been changed. Examples of
normal wear and tear include wheels and fabric
worn down by regular use and the natural
breakdown of colors and materials due to normal
aging of the product.
What to do in case of defects:
Should problems or defects arise, your first point
of contact is the authorized dealer or retailer
recognized by us. Our 24 months warranty is
recognized by them (1). You must present your
proof of purchase, made within the 24 months
preceding the service request. It is easiest if you
get your service request pre-approved by us. If
you submit a valid claim under this warranty, we
may request that you return your product to the
authorized dealer or retailer recognized by us or
that you ship the product to us in accordance
with our instructions. We will pay for shipment
and for return freight if all instructions are
followed. Damage and/or defects neither
covered by our warranty nor by the legal rights
of the consumer and/or damage and/or defects
with respect to products that are not covered by
our warranty can be handled at a reasonable fee.
Rights of the consumer:
A consumer has legal rights pursuant to
applicable consumer legislation, which may vary
from country to country. The rights of the
consumer under applicable national legislation
are not affected by this warranty.
This warranty is provided by Dorel Netherlands.
We are registered in The Netherlands under
company number 17060920. Our trading address
is Korendijk 5, 5704 RD Helmond, The
Netherlands, and our postal address is P.O. Box
6071, 5700 ET Helmond, The Netherlands.
The names and address details of other
subsidiaries of the Dorel group can be found on
the last page of this manual and on our website
for the brand concerned.
(1) Products purchased from retailers or dealers
that remove or change labels or identification
numbers are considered unauthorized. Products
purchased from unauthorized retailers are also
considered unauthorized. No warranty applies to
these products since the authenticity of these
products cannot be ascertained.