S
AEY
F
ENIX
V
ITRO
v. 02 - 27062012
44
ENGLISH
9
T
ROUBLESHOOTING
Fault
Cause
Solution
The fire doesn’t burn well
Damp wood
Use dry wood (moisture content ≤20%)
Inappropriate fuel
Only use recommended fuels
Poor chimney draught (min 12 Pa)
Check the air-tightness of the flue
Close the chimney’s cleaning hatches
Clean the flue
Insufficient combustion air
Check diameter flue outlet and supply of
combustion air
Check if extractor fans are operating in the
same room
Glass blackens quickly
Damp wood
Use dry wood (moisture content ≤20%)
Inappropriate fuel
Only use recommended fuels
Filled too much wood
Do not fill more than 2-3 wood logs
Insufficient combustion air
Check diameter flue outlet and supply of
combustion air
Check if extractor fans are operating in the
same room
A strange odour and smoke
develops during first use
Baking in of the paint
The odour and smoke will dissapear after a while
Condensation
High difference in temperature
Open the door for 2-3 min when lighting the fire.
Do not leave the fire unattended!
Smoke hindrance
Poor chimney draught (min 12 Pa)
Check the air-tightness of the flue
Close the chimney’s cleaning hatches
Clean the flue
Fuel isn’t entirely burnt
Only fill wood logs when flames are dying out
Chimney fire
Innapropriate fuel
Overcharge
Poor maintenance
Immediately close the air supply and contact the fire
department
SAEY
Home & Garden NV.
Industrielaan 4
B – 8501 KORTRIJK - Heule
Belgium
