Saeco Tchibo Cafissimo Series HD8603, Operating Instructions Manual

Page: 42 / 216

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authOrised serVice centres and Guarantee
Saeco International Group S.p.A. a company with its registered
office in Via Torretta 240, Gaggio Montano (BO), Italy, as
manufacturer of coffee maker and Tchibo GmbH with its registered
office in Überseering 18, 22297 Hamburg, Germany hereby grant
a 40-months guarantee for the Cafissimo coffee maker in the
European Union territory. The guarantee period is calculated from
the date of purchase of the Cafissimo coffee maker by its first user.
The date indicated in the original proof of purchase shall prevail.
The warranty is issued in the country where the machine was
purchased, in accordance with local regulations. This warranty is
valid for 40 months from the date of puchase within the European
Union.
We will remedy any defects detected in this appliance at no
additional charge and within a reasonable amount of time after
being notified of the defects themselves. The warranty service is
subject to delay, if servicing is performed in a country other than
the one in which the appliance was purchased, due to variable
product distribution timing in different countries, and a specific
version may be sold in a given country.
Saeco International Group S.p.A. informs that its representative in
the territory of Germany is Philips Germany with its registered office
in Hamburg, address Lübeckertordamm 5, 20099 Hamburg.
The Cafissimo coffee maker was manufactured using the latest
production techniques and has undergone thorough quality control
inspection, thus Saeco International Group S.p.A. and Tchibo GmbH
guarantee that the product will be free of defects in the above
mentioned guarantee period. A defect constitutes any fault that
significantly impairs or limits the value or working efficiency of the
appliance.
All defects in workmanship or materials within the warranty
period will be remedied by the Authorized Service Center of Philips
Germany. In case the remedy will not be possible, the defective
Cafissimo coffee maker will be replaced with a defect-free product.
If the replacement is not possible the customer will be refunded
the purchase price (as confirmed in original proof of purchase).
The prerequisite for receiving the guarantee is that all claims
must be accompanied by original proof of purchase together with
the correctly filled in service form, which you can find on the last
pages of this user manual. The list and addresses of the Authorized
Service Centers of Philips Germany are available on the website
www.philips.de or by eMail at the Cafissimo service team.
In case of a defect
please contact first our cafissimo service
team
, eMail: cafissimo-service@tchibo.de
Our consultants will be pleased to advise you on the procedure to
be followed.
If it will be needed to send the product to the Authorized Service
Center of Philips Germany, please fill in the service form which you
will find on the last pages of this user manual and together with
original proof of purchase and the thoroughly packed product
forward it to the address given by the Cafissimo service team.
The guarantee does not cover:
• damages due to improper use or use different than described in
User Manual
• mechanical damages, including transport damages due to
consumer improper packaging
• damages after product modification or unauthorized repairs
• damages due to failure to clean/descale
Free of charge guarantee repairs do not cover product maintenance
and cleaning, described in User Manual, and worn parts and
consumables.
Repairs that are not covered by the guarantee can also be carried out
at cost price by the Authorized Service Centers of Philips Germany. If
needed please contact the Cafissimo service team.
In all countries outside the European Union, the warranty conditions
specifically provided under the respective national laws will apply.
Guarantee on consumer goods sold does not exclude, limit or
suspend the rights of the buyer arising from local applicable law.
Please have both of the product numbers shown above at hand
when contacting the Cafissimo Service Team - see plate located
under the machine. These will be needed to identify the machine.