EN
TROUBLESHOOTING
TECHNICAL SPECIFICATIONS
Problems
Causes
Solutions
The machine does not turn on.
EXTRA
: power light is off after having
turned the machine ON and waited for
a few minutes.
PREMIUM
: the brew lights and are
not blinking.
» The machine is not connected to
the
p
ower source.
»
Connect the machine to the power source.
»
Contact Saeco customer service.
The machine requires a lot of time to
heat up.
»
The machine has limescale
build-up.
»
Descale the machine.
The pump is very noisy.
»
No water in the tank.
»
Circuit is not primed.
»
The tank with fresh drinking water.
»
Prime the water circuit.
The loading lever doesn’t reach the
brewing position.
»
Dregdrawer full.
»
Pod inserted incorrectly.
»
Empty out the dregdrawer.
»
Repeat the sequence, lever in the off posi-
tion, lever in the brewing position; if that
is not enough remove the pod manually
from the compartment after unplugging
the machine.
The coffee is cold.
»
EXTRA
: t
he brew light
w
as
off when the brew button was
pressed.
»
Wait until the indicator light turns on.
The coffee is brewed too fast, the
brewed coffee is not creamy.
»
Pod already used.
»
Place the lever back in the off position and
insert a new pod.
The coffee is not brewed and some steam
comes out from the pod compartment.
»
The loading lever was not set to
the brewing position.
»
Set the loading lever to the brewing
position.
Coffee is not brewed or brewed in
drips only.
»
Dispensing spout is clogged.
»
Circuit is not primed.
»
Clean the dispensing spout.
»
Prime the water circuit.
The pods, after they have been used,
have holes only on the upper film.
»
Circuit is not primed.
»
Prime the water circuit.
Hot water/steam not dispensed.
»
Hot water/steam wand is clogged.
»
Clean the wand with a needle (the
machine needs to be unplugged and the
steam/hot water knob needs to be closed).
The milk does not froth.
»
Not suitable milk.
»
The milk is too hot.
»
EXTRA
: the steam light was off
when the steam was dispensed.
»
Use fresh, partially skimmed milk.
»
Use milk at refrigerator temperature.
»
EXTRA
: k
eep pressing the
s
team button
u
ntil the indicator light turns on
.
· Nominal Voltage - Power Rating - Power Supply:
S
ee label on
the appliance
· Dimensions:
H
eight Width
Depth
12” (305 mm)
9
.25” (235 mm)
1
3” (330 mm)
· Weight: about
1
1 lbs. (5 kg)
· Water tank:
3
4 oz. (1 lt.) - Removable type
·
H
ousing Material: ABS - Thermoplastic
· Power Cord Length:
4
7” (1.2 m)
· Control Panel:
T
op of machine
· Boiler: Stainless steel
· Safety Devices: Boiler pressure safety valve
· Thermal fuse (EXTRA and PREMIUM versions)
· Safety thermostat (PREMIUM version)
Please contact a Saeco authorized service center for any faults not covered in the above table or when the suggested solutions do not solve the
problem.
2006/42 CE - 2004/108 CE - 2006/95 CE
