Saeco Incanto HD8911, Manual

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Problem Cause Solution
The machine is in DEMO
mode. The standby button has been
pressed for more than 8 seconds. Switch the machine off and then
on again using the main switch on
the back of the machine.
The drip tray is quickly
filled. This is normal. The machine uses
water to rinse the internal circuit and
brew group. Some water flows
through the internal system directly
into the drip tray. Empty the drip tray when the 'drip
tray full' indicator pops up through
the drip tray cover.
Place a cup under the dispensing
spout to collect rinsing water.
The 'coffee grounds
container full' icon
remains displayed. The coffee grounds container was
emptied while the machine was
switched off. Always empty the coffee grounds
container while the machine is ON.
If the coffee grounds container is
emptied while the machine is
switched off, the coffee cycle
counter is not reset. In that case,
the 'empty coffee grounds
container' icon will stay on the
display even though the container
is not full.
The coffee grounds container was
placed back too fast. Do not place back the coffee
grounds container until the display
prompts you to put it back
The brew group cannot be
removed. The brew group is not positioned
correctly. Close the maintenance door.
Switch the machine off and back
on again. Wait for the machine
ready screen to appear and then
remove the brew group. Clean the
brew group. (see 'Weekly cleaning
of the brew group')
The coffee grounds container is not
removed. Remove the coffee grounds
container before you remove the
brew group
The brew group cannot be
inserted. The brew group is not in the correct
position. The brew group was not put in rest
position before it was placed back.
Make sure that the lever is in
contact with the base of the brew
group and that the hook of the
brew group is in the correct
position.
Reset the machine by switching it
on and off. Place the drip tray and
the coffee grounds container back.
Leave the brew group out. Close
the maintenance door and switch
the machine on and off. Then try
to reinsert the brew group.
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