Meaning of error codes
Error code
Problem
Cause
Possible solution
1
The coffee grinder is
blocked.
Coffee exit duct clogged Clean the coffee exit
duct thoroughly with
the handle of the
multifunctional tool or a
spoon handle.
3 - 4
There is a problem with
the brew group.
The brew group is dirty.
Remove the brew group
and thoroughly. (see
'Weekly cleaning of the
brew group')
The brew group is not
positioned correctly.
Remove the brew group
and before you slide it
back into the machine,
make sure two
reference signs on the
side match.
5
Water circuit problem
There is air in the water
circuit.
Remove and place back
the water tank a couple
of times. Make sure you
insert it into the
machine properly.
Check if the water tank
compartment is clean.
14
The machine is
overheated.
This can have several
causes.
Switch the machine off
and switch it back on
again after 30 minutes.
Try this 2 or 3 times.
If the above solutions do not help to remove the error code icon from the
display and bring the machine back to normal working order, contact the
Philips Saeco hotline. Contact details can be found in the warranty booklet
or on www.saeco.com/support.
Troubleshooting
This chapter summarizes the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit
www.saeco.com/support
for a list of frequently
asked questions or contact the Consumer Care Center in your country.
Problem
Cause
Solution
The machine does not
switch on.
The machine is disconnected or the
main switch is in OFF position.
Check if the mains cord is inserted
correctly
Make sure the main switch is in ON
position.
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