S/C Black BLK-IPS102M User Manual Download Page 31 | Manualshive

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S/C Black BLK-IPS102M User Manual Download Page 31

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2.0 Megapixel H.264 Network IP Camera User Manual

APPENDIX A: TROUBLESHOOTING

A.4 Support

If you cannot resolve an issue, please contact Supercircuits Support at 1.800.335.9777 for assistance.
When you contact support, please provide the server reports, log file and a brief description of the
problem, if possible.

•

To generate a server reports, enter the following into the IE address field:

https://<IP ADDRESS>/nvc-cgi/admin/param.cgi?action=list
- and -
https://<IP ADDRESS>/nvc-cgi/admin/vca.cgi?action=list

where <IP ADDRESS> is the IP address of your camera. The server report contains important
information about the device, as well as a list of the current parameters.

•

To generate a log report, use IE to log into the unit. In the View screen, click the following items,
entering security information when required:

SETUP

>

Maintenance

>

System Log

>

LOG LIST

Click the name of the Log List of interest to open it.

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Summary of Contents for BLK-IPS102M

Page 1: ... 264 Network IP Camera User Manual Product BLK IPS102M Please read this manual before using your camera and always follow the instructions for safety and proper use Save this manual for future reference BLK IPS102M_CM ...

Page 2: ... without their consent or a court order is strictly prohibited by law Supercircuits makes no representations concerning the legality of certain product applications such as the making transmission or recording of video and or audio signals of others without their knowledge and or consent We encourage you to check and comply with all applicable local state and federal laws and regulations before en...

Page 3: ... 6 Mount the camera 9 2 7 Connections 11 2 8 Configure the camera IP address 15 2 9 Setup the camera Basic Configuration 17 2 10 Aim focus and image quality adjustments 21 2 11 Speaker microphone setup 22 2 12 Cleaning 24 SECTION 3 Specifications 25 APPENDIX A Troubleshooting 28 A 1 Camera reset 28 A 2 Set to factory default settings 28 A 3 Checking your Firmware 28 A 4 Support 29 APPENDIX B Power...

Page 4: ...icast multicast support Megapixel compression H 264 MPEG 4 up to 1600 x 1200 pixels Video compression H 264 MPEG 4 MJPEG dual stream D1 Audio compression G 711 µLaw aLaw PCM Video motion detection support 2 way mono audio support RTSP HTTP protocol support 10 100 Base T Ethernet support RS485 support USB 2 0 support external storage wireless LAN Micro SD card support PoE support Built in video Con...

Page 5: ...ry default network settings Refer to Appendix A Troubleshooting for more information USB connector For a USB storage device or Wi Fi networking device 9 pin terminal block For DI DO audio and serial communication Power adaptor connector DC 12V For use with the DC jack adapter and the DC12V power adapter provided Micro SD card slot SD memory card slot for external storage SD memory card is not incl...

Page 6: ...ftware manual and camera manual this document 2 2 Tools you need To install the camera you will need Phillips 1 or 0 screwdriver Mounting bracket Compatible lens PC with Microsoft Windows XP SP3 or newer NOTE Supercircuits recommends that a manual iris megapixel lens is used with this camera to support its full resolution 2 3 Find an IP address for your camera Devices attached to an Local Area Net...

Page 7: ...etermine a compliant IP address to assign to your camera If connecting your camera to a large enterprise network consult with your network administrator before attaching the camera to the LAN for network settings to ensure that your camera won t initially conflict with other devices Your network administrator should also setup WAN Internet access to the camera If you encounter a problem and need t...

Page 8: ...E The Ethernet adapter data you see by using ipconfig will probably be different from that shown in the example above If you are using Windows Vista or Windows 7 the IP address is identified as the IPv4 Address Table 1 PC Camera network settings Computer PC Camera IP Address Subnet Mask Default Gateway CAUTION If connecting your camera to an enterprise network consult with your network administrat...

Page 9: ...the DOS window to see if this IP address is in use on your network The format of the ping command is ping IP address To test this IP address enter ping 192 168 1 200 Any reply received from the ping indicates that a device on the network is already using this IP address and you can connect to it In the example shown above the message Reply from 192 168 1 200 indicates that your PC can reach the de...

Page 10: ...nused address is found 2 4 Check LAN for default IP address compatibility Because all SC Black cameras and encoders are factory configured with the static IP address 192 168 0 100 check the LAN before connecting your camera to ensure that network conflicts won t occur At a Microsoft Windows computer attached to the LAN subnet where the camera will be connected open a Command Prompt window and ente...

Page 11: ...our computer must be connected to the same network subnet as your camera To install the IPAdmin Tool do the following 1 Insert the CD mini disk provided with your camera into your computer s CD ROM drive and open the CD in a Windows Explorer window 2 Establish a directory on your computer hard drive for the IPAdmin Tool application 3 Copy the files IPAdminTool exe and IPAdminTool dll to your new d...

Page 12: ...vering the camera CCD 5 Attach the lens assembly to the camera by screwing it clockwise onto the camera until it is fully seated The lens may require a mounting ring adapter to fit onto the camera Loosen the set screw if necessary Mounting ring 6 Tighten the lens set screw with the hex wrench provided ...

Page 13: ...rough the 9 pin terminal block 9 pin terminal block Terminal block pin assignments If the 9 pin terminal block is detached from the camera plug it into the mating connector on the back of the camera 2 7 1 Audio in out connections The camera includes an interface for a mono audio input from a microphone and a mono audio output to a speaker The audio output is a low level signal that requires an amp...

Page 14: ...erminal block pin CAUTION Do not attach a headphone or earphone directly to the camera 2 7 2 Sensor in DI connection The camera provides one channel for sensor input that can be connected to either a voltage type or relay type sensor For voltage type sensors the camera allows an input voltage range of 0 24 V DC with a 1 V DC threshold see Specifications The configuration of the sensor input wiring...

Page 15: ...he terminal block in the DI 1 and C pin locations shown above The pin marked C in the terminal block is the common COM pin 2 7 3 Alarm out DO connection The camera supports one alarm out connection to relay type device It provides up to 24 VAC 500 mA or 12 V DC 1 A The configuration of the relay type alarm wiring is illustrated in the diagram below CAUTION Do not exceed the maximum relay rating Re...

Page 16: ...ovides one RS 485 interface connection The wiring signal polarity to the connector block is shown in the schematic below RS 485 device wiring schematic To connect an RS 485 device wiring to the camera strip 1 4 of insulation from the wires and insert them into the terminal block in the RS 485 pin locations shown above Observe the signal polarity shown in the schematic 2 7 5 LAN and power connectio...

Page 17: ... cable to the terminal and the black or white wire to the terminal DC jack adapter cable 3 Attach the DC jack Adapter to the DC power adapter provided and plug the adapter into a power source 2 8 Configure the camera IP address 1 Open the directory where you installed IPAdmin Tool Double click the file IPAdminTool exe to start the application When the IPAdmin Tool starts it will discover all of th...

Page 18: ... on the entry for your camera and select IP Address 4 In the IP Setup window a Select the Static option if it is not selected This option is required for if camera video will be recorded by a network DVR or if you want to view video from the camera across a WAN Internet b Enter the IP address for your camera from Table 1 into the IP Address field c Enter the subnet mask for your computer from Tabl...

Page 19: ...nting the camera now shows the new IP address 2 9 Setup the camera Basic Configuration In this procedure Microsoft Internet Explorer IE browser is used to setup the camera administrator and user passwords date and time 1 Open the IE browser 2 In the URL field Internet address enter the IP address for your camera in the format http IP address where IP address is the IP address of your camera Follow...

Page 20: ...ll MSXML4 0 appears download and install the MS XML 4 0 library This library can be found at http www microsoft com downloads details aspx familyid 3144B72B B4F2 46DA B4B6 C5D7485F2B42 displaylang en 4 In the camera window click the SETUP link in the upper right corner of the window Enter the User name and Password for the camera and click OK The default administrator values are root and pass The ...

Page 21: ...TUP 5 Under the Basic Configuration menu click Date Time In the Date Time Setting options a Select the Time Zone you prefer b Select the synchronization method or Set Manually bullet and enter the appropriate information c Select the Sync Source and Interval you prefer d Click Apply ...

Page 22: ...ack com SECTION 2 INSTALLATION AND SETUP 6 In the Basic Configuration menu click Users 7 In the User List click root and then click Modify and follow the prompts Setup the root user with a new password and click OK ...

Page 23: ...es 10 Click VIEW in the upper right corner of the window to return to the camera live view 2 10 Aim focus and image quality adjustments Use the documentation provided with your camera mounting bracket and lens to aim the camera at your security target and depending on the attached lens set focus and zoom while observing the video image from the camera Adjustments to the image brightness contrast h...

Page 24: ...ntrast hue saturation sharpness and or other parameters on screen Click Apply to see the effect of the change Make any necessary adjustments to produce the best video image 4 Close the PREVIEW window and click VIEW to return to the normal viewing window 2 11 Speaker microphone setup Verify the functionality of the speaker and microphone setup at the camera and adjust volume levels 1 On the VIEW sc...

Page 25: ...t the camera and the microphone on your computer 5 At your computer listen for sounds from the microphone at the camera If necessary adjust the volume from the camera Click SETUP Video Audio Audio to re open the Bi directional Audio Settings menu In the Listen frame adjust the volume to the preferred level Click Apply 6 Use a microphone at your PC to send audio to the camera speakers Verify that y...

Page 26: ...th a soft cloth moistened with a mild detergent solution then rinse and dry it with a soft cloth Remove all foreign particles such as plastic or rubber materials attached to the camera housing These may cause damage to the surface over time CAUTION Do not use benzene thinner or other chemical products on the camera assembly these may dissolve the paint and promote damage of the surfaces Before usi...

Page 27: ...rmat H 264 MPEG 4 and MJPEG Number of Streams Dual Stream Configurable Resolution See Resolutions table below Compression FPS If VCA or Burnt in Annotation is on fps could be less H 264 5 fps UXGA 1600 x 1200 8 fps SXGA 1280 x 1024 12 fps HD720 1280 x 720 15 fps XGA 1024 x 768 D1 720 x 480 MJPEG 15 fps UXGA 1600 x 1200 MPEG4 15 fps D1 720 x 480 Motion detection Support DSP Burnt in text Support DS...

Page 28: ...rce approx 12 V DC screw terminal Power over Ethernet PoE 300 mA 12 V Power consumption approx 300 mA 12 V Mechanical characteristics Material Aluminum die casting Color White pearl Dimensions 2 17 W x 2 17 H x 3 60 L Weight 0 57 lbs approx Environmental Conditions Operating Temperature 32 F 122 F 0 C 50 C Operating Humidity Up to 85 RH Non condensing Table 3 Resolutions per codec frame rate Resol...

Page 29: ...es Multi segment polygons and lines On screen Display Real time display of tracking data and events Burnt in Annotation Stream VCA Surveillance Detection Behavior Camera tampering direction stopping loitering entering exiting appear and disappear filters 3D Behavior Perspective corrected size and speed filters Statistics Counting functions and other statistics Meta Data Binary XML format Image Sta...

Page 30: ... reset to root Password reset to pass To force the camera to the factory settings 1 Disconnect the power adapter from the device 2 While pressing and holding down the Reset button connect the power to the camera 3 Release the Reset button 5 seconds after powering on the camera 4 Wait for the camera to reboot A 3 Checking your Firmware Firmware is software embedded in the camera that determines man...

Page 31: ...ter the following into the IE address field https IP ADDRESS nvc cgi admin param cgi action list and https IP ADDRESS nvc cgi admin vca cgi action list where IP ADDRESS is the IP address of your camera The server report contains important information about the device as well as a list of the current parameters To generate a log report use IE to log into the unit In the View screen click the follow...

Page 32: ... range and provides a regulated low ripple and low noise output The AC DC converter also has built in overload and short circuit output protection B 1 PoE compatibility With non Power Sourcing Equipment PSE When it is connected with non PSE use the power adaptor to provide power to the camera With power adaptor Connecting both PSE and power adaptor does not do any harm to the products Disconnectin...

Page 33: ...31 2 0 Megapixel H 264 Network IP Camera User Manual APPENDIX C DIMENSIONS APPENDIX C Dimensions ...

Page 34: ...32 www sc black com ...

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